Araştırma Makalesi
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Tükenmişliğin İşten Ayrılma Niyetine Olan Etkisinde İş Tatmininin Aracı Rolü

Yıl 2023, Cilt: 7 Sayı: 2, 1370 - 1393, 21.10.2023
https://doi.org/10.30561/sinopusd.1349269

Öz

Teknolojik gelişmeler ve küreselleşme hızı iş dünyasında örgütsel davranış konularını her geçen gün daha önemli hale getirmektedir. Tükenmişlik, işten ayrılma niyeti ve iş tatmini bu konuların önde gelenleri arasındadır. Literatürde bu değişkenler arasındaki ilişkiyi incelemeye yönelik birçok çalışma bulunmaktadır. Araştırma sonuçlarına göre belirtilen değişkenlerin birbirilerini etkileme yönleri benzerlik gösterse de etkileme düzeyleri ve aracılık etme durumları sektöre ve örneklem gruplarına göre farklılıklar göstermektedir. Bu çalışmada savunma sanayi sektöründe yer alan bir işletme çalışanları örneklem alınarak (N=351), tükenmişliğin işten ayrılma niyetine olan etkisi ve iş tatmininin bu etkiye aracılık etme durumu incelenmiştir. Toplanan veriler IBM SPSS 23 yazılımı kullanılarak, frekans, korelasyon ve Process Macro analizleri yardımıyla kullanılarak analiz edilmiştir. Veriler Araştırma sonuçları farklı sektörlerde yapılan çalışmalara benzerlik göstermiş olup, tükenmişliğin işten ayrılma niyetini artırdığı, iş tatminini ise azalttığı görülmüştür. Ayrıca iş tatmininin, tükenmişlik ile işten ayrılma niyeti arasındaki ilişkiye aracılık ettiği ve örgütlerin işten ayrılma hızını azaltmak için iş tatmini kavramına önem vermesi gerektiği sonucuna ulaşılmıştır. Bununla birlikte iş tatmininin işten ayrılma niyetini negatif yönlü olarak etkilediği ve tatmin duygusu yüksek olan çalışanların işten ayrılmayı düşünmedikleri ortaya konmuştur.

Kaynakça

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  • Ali, B. J. ve Anwar, G. (2021). Employee turnover intention and job satisfaction. Ali, BJ, & Anwar, G.(2021). Employee Turnover Intention and Job Satisfaction. International Journal of Advanced Engineering, Management and Science, 7(6), 22-30.
  • Baron, R. M. ve Kenny, D. A. (1986). The moderator–mediator variable distinction in so-cial psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173-1182.
  • Bhatti, M. A., Alshagawi, M., Zakariya, A., ve Juhari, A. S. (2019). Do multicultural faculty members perform well in higher educational institutions?: Examining the roles of psychological diversity climate, HRM practices and personality traits (Big Five). Eu-ropean Journal of Training and Development, 43(1/2), 166–187. https://doi.org/10.1108/EJTD-08-2018-0081
  • Bouza, E., Gil-Monte, P. R., Palomo, E., Cortell-Alcocer, M., Del Rosario, G., González, J. ve Soriano, J. B. (2020). Síndrome de quemarse por el trabajo (burnout) en los mé-dicos de España. Revista Clínica Española, 220(6), 359-363.
  • Cammann, C., M. Fichman, D. ve Jenkins, J. Klesh (1983), Assessing Organizational Change: A Guide to Methods, Measures, and Practices, Assessing the attitudes and perception of organizational members, (Ed.) Seashore, S., E. Lawler, P. Mirvis, C. Cammann (New York: John Wiley & Sons.)
  • Cave, A. H., Chung, W. ve Choi, S. (2013). Determining the Factors Affecting Retention of Employees in Taiwanese Electronic's Firms-General Vs Repatriated Employees. International Journal of Academic Research in Business and Social Sciences, 3(1): 100 – 118.
  • Choi, M. Y., So, H. S. ve Ko, E. (2019). Influences of occupational stress, ethical dilemma, and burnout on turnover intention in hospital nurses. Journal of Korean Academy of Fundamentals of Nursing, 26(1), 42–51. Clark, A. E. (1997). Job satisfaction and gender: Why are women so happy at work? La-bour Economics, 4(4), 341-372
  • Edú-Valsania, S., Laguía, A. ve Moriano, J. A. (2022). Burnout: A review of theory and measurement. International journal of environmental research and public health, 19(3), 1780.
  • Freudenberger, H. J. (1974). Staff burn‐out. Journal of social issues, 30(1), 159-165.28.
  • Gharakhani, D. ve Zaferanchi, A. (2019). The effect of job burnout on turnover intention with regard to the mediating role of job satisfaction. Journal of Health, 10(1), 109-117.
  • Gomes, G. P., Ribeiro, N. ve Gomes, D. R. (2022). The Impact of Burnout on Police Officers’ Performance and Turnover Intention: The Moderating Role of Compassion Satisfaction. Administrative Sciences, 12(3), 92-110.
  • Hair, J., Hult, G. T. M., Ringle, C. ve Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). Thousands Oaks, Sage.
  • Hair, Jr., J. F., Black, W. C., Babin, B. J. ve Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective, 7th ed, Pearson Education, Upper Saddle River, NJ
  • Hayes, A. F. (2017). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-based Approach. Guilford publications.
  • Jain, A. (2016). The mediating role of job satisfaction in the relationship of vertical trust and distributed leadership in health care context. Journal of Modelling in Manage-ment, 11(2), 722–738.
  • Kang, M. ve Sung, M. (2017). How symmetrical employee communication leads to employee engagement and positive employee communication behaviors: The mediation of employee-organization relationships. Journal of Communication Manage-ment, 21. 82-102. 10.1108/JCOM-04-2016-0026.
  • Katebi, A., HajiZadeh, M. H., Bordbar, A. ve Salehi, A. M. (2022). The relationship be-tween “job satisfaction” and “job performance”: A meta-analysis. Global Journal of Flexible Systems Management, 23(1), 21-42.
  • Kelly, L. A., Gee, P. M. ve Butler, R. J. (2021). Impact of nurse burnout on organizational and position turnover. Nursing outlook, 69(1), 96-102.
  • Kim, H. ve Kao, D. (2014). A meta-analysis of turnover intention predictors among U.S. child welfare workers. Children and Youth Services Review, 47(3), 214–223
  • Kim, Y., Lee, E. ve Lee, H. (2019). Association between workplace bullying and burnout, professional quality of life, and turnover intention among clinical nurses. PLoS ONE, 14(12), e0226506
  • Lacity, M.C., Iyer, V.V. ve Rudramuniyaiah, P.S., 2008. Turnover intentions of Indian IS professionals. Information Systems Frontiers, 10(2), 225-241.
  • Maslach, C. (1976). Burned-out. Human behavior, 5(9), 16-22.
  • Maslach, C. (2006). Understanding Job Burnout, Stress and Quality of Working Life: Cur-rent Perspectives in Occupational Health. Ed. Ana Maria Rossi, Pamela L. Perreve ve Steven L. Sauter, (ss.37-51), Information Age Publishing, USA.
  • Maslach, C. ve Leiter, M. P. (2016). Burnout. In Stress: Concepts, cognition, emotion, and behavior (pp. 351-357). Academic Press.
  • Maslach, C., Jackson, S. E. ve Leiter, M. (1986). Maslach Burnout Inventory Manual Con-sulting Psychologists Press. Palo Alto, CA, EEUU.
  • Maslakçı, A. ve Sürücü, L. (2022). Gender Effects on Depression, Anxiety, and Stress Re-garding the Fear of COVID-19. Trends in Psychology, 1-13.
  • McHolm, F. (2006). Rx for compassion fatigue. Journal of Christian nursing, 23(4), 12-19.
  • Mimaroğlu, H. (2008). Psikolojik sözleşmenin personelin tutum ve davranışlarına etkileri: Tıbbi satış temsilcileri üzerinde bir araştırma. Basılmamış Doktora Tezi, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü. Psikolojik sözleşmenin personelin tutum ve davranışlarına etkileri: Tıbbi satış temsilcileri üzerinde bir araştırma. (Yayınlanmamış Doktora Tezi), Çukurova Üniversitesi Sosyal Bilimler Enstitüsü.
  • Montero-Marín, J. (2016). El síndrome de burnout y sus diferentes manifestaciones clínicas: una propuesta para la intervención. Anestesia Analgesia Reanimación, 29(1), 4-20.
  • Muralidharan, C., Venkatram, R. and Krihnaveni, R. (2013). Impact of Job Satisfaction on Intention to Quit: A Study on Customer Service Providers in Commercial Banks. Prabandhan: Indian Journal of Management, 6(7): 15 – 25.
  • Ngo-Henha, P. E. (2018). A review of existing turnover intention theories. International Journal of Economics and Management Engineering, 11(11), 2760-2767.
  • Okumuş, M. T., Bakan, İ. ve Kutluk, M. R. (2022). İşe Tutkunluk, Odaklanma Yeteneğinin Kariyer Tatmini ve İş Tatmini Üzerindeki Etkisi: Bir Alan Çalışması. Ordu Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Araştırmaları Dergisi, 12(1), 119-138.
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The Medıatıng Role Of Job Satısfactıon In The Effect Of Burnout On Turnover Intentıon

Yıl 2023, Cilt: 7 Sayı: 2, 1370 - 1393, 21.10.2023
https://doi.org/10.30561/sinopusd.1349269

Öz

Technological developments and the speed of globalization make organizational behavior issues more important in the business world. Burnout, turnover intention and job satisfaction are among the leading issues. There are many studies in the literature to examine the relationship between these variables. According to the results of the research, although the ways in which the variables affect each other are similar, their level of effect and mediation status differ according to the sector and sample groups. In this study, the effect of burnout on turnover intention and the mediation of job satisfaction to this effect were examined by sampling (N=351) of an enterprise in the defense industrial sector. The col-lected data were analyzed using IBM SPSS 23 software with the help of frequency, corre-lation and Process Macro analyses. Results of the research were similar to the studies conducted in different sectors, and it was seen that burnout increased turnover intention and decreased job satisfaction. In addition, it was concluded that job satisfaction mediates the relationship between burnout and turnover intention, and that organizations should attach importance to the concept of job satisfaction in order to reduce the rate of turnover. In addition, it has been revealed that job satisfaction negatively affects the turnover inten-tion and employees with a high sense of satisfaction do not think about leaving the job.

Kaynakça

  • Al Sabei, S. D., Labrague, L. J., Miner Ross, A., Karkada, S., Albashayreh, A., Al Masroori, F. ve Al Hashmi, N. (2020). Nursing work environment, turnover intention, job burnout, and quality of care: The moderating role of job satisfaction. Journal of Nursing Scholarship, 52(1), 95-104.
  • Ali, B. J. ve Anwar, G. (2021). Employee turnover intention and job satisfaction. Ali, BJ, & Anwar, G.(2021). Employee Turnover Intention and Job Satisfaction. International Journal of Advanced Engineering, Management and Science, 7(6), 22-30.
  • Baron, R. M. ve Kenny, D. A. (1986). The moderator–mediator variable distinction in so-cial psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173-1182.
  • Bhatti, M. A., Alshagawi, M., Zakariya, A., ve Juhari, A. S. (2019). Do multicultural faculty members perform well in higher educational institutions?: Examining the roles of psychological diversity climate, HRM practices and personality traits (Big Five). Eu-ropean Journal of Training and Development, 43(1/2), 166–187. https://doi.org/10.1108/EJTD-08-2018-0081
  • Bouza, E., Gil-Monte, P. R., Palomo, E., Cortell-Alcocer, M., Del Rosario, G., González, J. ve Soriano, J. B. (2020). Síndrome de quemarse por el trabajo (burnout) en los mé-dicos de España. Revista Clínica Española, 220(6), 359-363.
  • Cammann, C., M. Fichman, D. ve Jenkins, J. Klesh (1983), Assessing Organizational Change: A Guide to Methods, Measures, and Practices, Assessing the attitudes and perception of organizational members, (Ed.) Seashore, S., E. Lawler, P. Mirvis, C. Cammann (New York: John Wiley & Sons.)
  • Cave, A. H., Chung, W. ve Choi, S. (2013). Determining the Factors Affecting Retention of Employees in Taiwanese Electronic's Firms-General Vs Repatriated Employees. International Journal of Academic Research in Business and Social Sciences, 3(1): 100 – 118.
  • Choi, M. Y., So, H. S. ve Ko, E. (2019). Influences of occupational stress, ethical dilemma, and burnout on turnover intention in hospital nurses. Journal of Korean Academy of Fundamentals of Nursing, 26(1), 42–51. Clark, A. E. (1997). Job satisfaction and gender: Why are women so happy at work? La-bour Economics, 4(4), 341-372
  • Edú-Valsania, S., Laguía, A. ve Moriano, J. A. (2022). Burnout: A review of theory and measurement. International journal of environmental research and public health, 19(3), 1780.
  • Freudenberger, H. J. (1974). Staff burn‐out. Journal of social issues, 30(1), 159-165.28.
  • Gharakhani, D. ve Zaferanchi, A. (2019). The effect of job burnout on turnover intention with regard to the mediating role of job satisfaction. Journal of Health, 10(1), 109-117.
  • Gomes, G. P., Ribeiro, N. ve Gomes, D. R. (2022). The Impact of Burnout on Police Officers’ Performance and Turnover Intention: The Moderating Role of Compassion Satisfaction. Administrative Sciences, 12(3), 92-110.
  • Hair, J., Hult, G. T. M., Ringle, C. ve Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). Thousands Oaks, Sage.
  • Hair, Jr., J. F., Black, W. C., Babin, B. J. ve Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective, 7th ed, Pearson Education, Upper Saddle River, NJ
  • Hayes, A. F. (2017). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-based Approach. Guilford publications.
  • Jain, A. (2016). The mediating role of job satisfaction in the relationship of vertical trust and distributed leadership in health care context. Journal of Modelling in Manage-ment, 11(2), 722–738.
  • Kang, M. ve Sung, M. (2017). How symmetrical employee communication leads to employee engagement and positive employee communication behaviors: The mediation of employee-organization relationships. Journal of Communication Manage-ment, 21. 82-102. 10.1108/JCOM-04-2016-0026.
  • Katebi, A., HajiZadeh, M. H., Bordbar, A. ve Salehi, A. M. (2022). The relationship be-tween “job satisfaction” and “job performance”: A meta-analysis. Global Journal of Flexible Systems Management, 23(1), 21-42.
  • Kelly, L. A., Gee, P. M. ve Butler, R. J. (2021). Impact of nurse burnout on organizational and position turnover. Nursing outlook, 69(1), 96-102.
  • Kim, H. ve Kao, D. (2014). A meta-analysis of turnover intention predictors among U.S. child welfare workers. Children and Youth Services Review, 47(3), 214–223
  • Kim, Y., Lee, E. ve Lee, H. (2019). Association between workplace bullying and burnout, professional quality of life, and turnover intention among clinical nurses. PLoS ONE, 14(12), e0226506
  • Lacity, M.C., Iyer, V.V. ve Rudramuniyaiah, P.S., 2008. Turnover intentions of Indian IS professionals. Information Systems Frontiers, 10(2), 225-241.
  • Maslach, C. (1976). Burned-out. Human behavior, 5(9), 16-22.
  • Maslach, C. (2006). Understanding Job Burnout, Stress and Quality of Working Life: Cur-rent Perspectives in Occupational Health. Ed. Ana Maria Rossi, Pamela L. Perreve ve Steven L. Sauter, (ss.37-51), Information Age Publishing, USA.
  • Maslach, C. ve Leiter, M. P. (2016). Burnout. In Stress: Concepts, cognition, emotion, and behavior (pp. 351-357). Academic Press.
  • Maslach, C., Jackson, S. E. ve Leiter, M. (1986). Maslach Burnout Inventory Manual Con-sulting Psychologists Press. Palo Alto, CA, EEUU.
  • Maslakçı, A. ve Sürücü, L. (2022). Gender Effects on Depression, Anxiety, and Stress Re-garding the Fear of COVID-19. Trends in Psychology, 1-13.
  • McHolm, F. (2006). Rx for compassion fatigue. Journal of Christian nursing, 23(4), 12-19.
  • Mimaroğlu, H. (2008). Psikolojik sözleşmenin personelin tutum ve davranışlarına etkileri: Tıbbi satış temsilcileri üzerinde bir araştırma. Basılmamış Doktora Tezi, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü. Psikolojik sözleşmenin personelin tutum ve davranışlarına etkileri: Tıbbi satış temsilcileri üzerinde bir araştırma. (Yayınlanmamış Doktora Tezi), Çukurova Üniversitesi Sosyal Bilimler Enstitüsü.
  • Montero-Marín, J. (2016). El síndrome de burnout y sus diferentes manifestaciones clínicas: una propuesta para la intervención. Anestesia Analgesia Reanimación, 29(1), 4-20.
  • Muralidharan, C., Venkatram, R. and Krihnaveni, R. (2013). Impact of Job Satisfaction on Intention to Quit: A Study on Customer Service Providers in Commercial Banks. Prabandhan: Indian Journal of Management, 6(7): 15 – 25.
  • Ngo-Henha, P. E. (2018). A review of existing turnover intention theories. International Journal of Economics and Management Engineering, 11(11), 2760-2767.
  • Okumuş, M. T., Bakan, İ. ve Kutluk, M. R. (2022). İşe Tutkunluk, Odaklanma Yeteneğinin Kariyer Tatmini ve İş Tatmini Üzerindeki Etkisi: Bir Alan Çalışması. Ordu Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Araştırmaları Dergisi, 12(1), 119-138.
  • Oluwatayo, A. A. ve Adetoro, O. (2020). Influence of Employee Attributes, Work Context and Human Resource Management Practices on Employee Job Engagement. Global Journal of Flexible Systems Management, 21(4), 295–308.
  • Özkan, A. H. (2022). The effect of burnout and its dimensions on turnover intention among nurses: A meta‐analytic review. Journal of Nursing Management, 30(3), 660-669.
  • Park, J. ve Min, H. (2020). Turnover intention in the hospitality industry: Ameta-analysis. International Journal of Hospitality Management, 90 (2020), 102599. https://doi.org/10.1016/j.ijhm.2020.102599
  • Piansoongnern, O. ve Anurit, P. (2007). A global competitiveness study of Thai securities industry: A case study of factors influencing investors’ loyalty to securities companies in Bangkok. Global Journal of Flexible Systems Management, 8(1–2), 1–16. https://doi.org/10.1007/BF03396516
  • Pines, A. M. (2005). The burnout measure short version (BMS). International Journal of Stress Management, 12(1), 78-88.
  • Pratama, E. N., Suwarni, E. ve Handayani, M. A. (2022). The Effect of Job Satisfaction and Organizational Commitment On Turnover Intention With Person Organization Fit As Moderator Variable. Aptisi Transactions on Management (ATM), 6(1), 74-82.
  • Rahman, W. ve Nas, Z. (2013). Employee development and turnover intention: theory validation. European journal of training and development, 37(6), 564-579.
  • Raja, U., Jahanzeb, S., Malik, M. A. R. ve Baig, M. U. A. (2022). Dispositional causes of burnout, satisfaction, and performance through the fear of COVID-19 during times of pandemic. Applied Psychology, 1– 22. https://doi.org/10.1111/apps.12417
  • Ran, L., Chen, X., Peng, S., Zheng, F., Tan, X. ve Duan, R. (2020). Job burnout and turno-ver intention among Chinese primary healthcare staff: the mediating effect of satis-faction. BMJ open, 10(10), e036702.
  • Scanlan, J. N. ve Still, M. (2019). Relationships between burnout, turnover intention, job satisfaction, job demands and job resources for mental health personnel in an Aus-tralian mental health service. BMC health services research, 19(1), 1-11.
  • Sousa-Poza, A. ve Henneberger, F. (2004). Analyzing job mobility with job turnover intentions: An international comparative study. Journal of economic issues, 38(1), 113-137.
  • Sowmya, K. R. (2013). Job Satisfaction and Turnover Intention in Organization: A Study across Sectors in Indian Perspective. Prabandhan: Indian Journal of Management, 6(7): 1 – 14.
  • Stancel, K., Russo, C., Koskelainen, M., Papazoglou, K. ve Tuttle, B. M. (2019). Police moral injury, compassion fatigue, and compassion satisfaction: A brief report. Sa-lus journal, 7(1), 42-57.
  • Stephenson, S. M. ve Marshall, G. H. (2020). Burnout and turnover intention among elec-tronics manufacturing employees in South Africa. SA Journal of Industrial Psy-chology, 46(1), 1-11.
  • Sun, Y., Luo, Z. ve Fang, P. (2013). Factors influencing the turnover intention of Chinese community health service workers based on the investigation results of five prov-inces. Journal of community health, 38, 1058-1066.
  • Sürücü (2021) Liderlik Tarzlarının Çalışan Performansına Etkisinde İş Tatminin Aracı Rolü, Sosyal, Beşeri ve İdari Bilimler Alanında Uluslararası Araştırmalar V, Eğitim Yayınevi, İstanbul, 223-238
  • Sürücü, L., Şeşen, H. ve Maslakçı, A. (2023). Regression, Mediation/Moderation, and Structural Equation Modeling with SPSS, AMOS, and PROCESS Macro. Livre de Lyon: Lyon
  • Sürücü, L. ve Maslakçı, A. (2020). Validity and reliability in quantitative research. Business & Management Studies: An International Journal, 8(3), 2694-2726.
  • Sürücü, L., Yikilmaz, İ. ve Maslakçi, A. (2022). Exploratory Factor Analysis (EFA) in Quantitative Researches and Practical Considerations (No. fgd4e). Center for Open Science.
  • Taheri, R. H., Miah, M. S. ve Kamaruzzaman, M. (2020). Impact of working environment on job satisfaction. European Journal of Business and Management Research, 5(6).
  • Taris, T. W., Le Blanc, P. M., Schaufeli, W. B. ve Schreurs, P. J. (2005). Are there causal relationships between the dimensions of the Maslach Burnout Inventory? A review and two longitudinal tests. Work & Stress, 19(3), 238-255.
  • Taylor, J. C. ve Bowers, D. G. (1972). Survey of organizations: A machine-scored standard-ized questionnaire instrument.
  • Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta‐analytic findings. Personnel psychology, 46(2), 259-293.
  • Torlak, N. G. ve Kuzey, C. (2019). Leadership, job satisfaction and performance links in private education institutes of Pakistan. International Journal of Productivity and Performance Management, 68(2), 276–295. https://doi.org/10.1108/IJPPM-05-2018-0182
  • Tsukamoto, N., Kudo, M., Katagiri, Y., Watanabe, A., Funaki, Y., &Hirata, A. (2021). Dif-ferences in the effects of organisational climateon burnout according to nurses’level of experience. Journal of Nursing Management, 29(2), 194–205.
  • Tümkaya, S., Sabahattin, Ç. A. M. ve Çavuşoğlu, I. (2009). Tükenmişlik Ölçeği Kısa Versiyonu’nun Türkçe’ye Uyarlama, Geçerlik Ve Güvenirlik Çalışması. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 18(1), 387-398.
  • Tziner, A., Rabenu, E., Radomski, R. ve Belkin, A. (2015). Work stress and turnover inten-tions among hospital physicians: The mediating role of burnout and work satisfac-tion. Journal of Work and Organizational Psychology, 31, 207–213. https://doi.org/10.1016/j.rpto.2015.05.001
  • Wang, C., Xu, J., Zhang, T. C. ve Li, Q. M. (2020). Effects of professional identity on turn-over intention in China's hotel employees: The mediating role of employee engage-ment and job satisfaction. Journal of Hospitality and Tourism Management, 45, 10-22.
  • Wang, H., Jin, Y., Wang, D., Zhao, S., Sang, X. ve Yuan, B. (2020). Job satisfaction, burn-out, and turnover intention among primary care providers in rural China: Results from structural equation modeling. BMC Family Practice, 21,12–22.
  • WHO (2019). Burn-out an "occupational phenomenon": International Classification of Diseases. Erişim Tarihi: 20 Nisan 2023 https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases
  • Yıkılmaz, İ., & Sürücü, L. (2023). Leader–member exchange as a mediator of the relation-ship between authentic leadership and employee creativity. Journal of Management & Organization, 29(1), 159-172.
  • Zhang, T., Feng, J., Jiang, H., Shen, X., Pu, B. ve Gan, Y. (2021). Association of professional identity, job satisfaction and burnout with turnover intention among general practitioners in China: evidence from a national survey. BMC Health Services Re-search, 21, 1-11.
Toplam 65 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İş ve Örgüt Sosyolojisi
Bölüm Araştırma Makaleleri
Yazarlar

İlkay Güleryüz 0000-0002-4700-3386

Yayımlanma Tarihi 21 Ekim 2023
Gönderilme Tarihi 24 Ağustos 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 7 Sayı: 2

Kaynak Göster

APA Güleryüz, İ. (2023). Tükenmişliğin İşten Ayrılma Niyetine Olan Etkisinde İş Tatmininin Aracı Rolü. Sinop Üniversitesi Sosyal Bilimler Dergisi, 7(2), 1370-1393. https://doi.org/10.30561/sinopusd.1349269

                                                 

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