İSTİSMARCI YÖNETİMİN İŞTEN AYRILMA NİYETİ ÜZERİNDEKİ ETKİSİ: BANKA ÇALIŞANLARI ÜZERİNE BİR ARAŞTIRMA

Öz

Araştırmanın amacı, istismarcı yönetimin işten ayrılma niyeti üzerindeki etkisinin test edilmesidir. Bu bağlamda Karaman ilinde faaliyet gösteren banka çalışanları örneklem olarak seçilmiş, 176 çalışanla yüz yüze anket gerçekleştirilmiştir. İlgili veriler SPSS 28 yardımıyla analize tabi tutulmuş, ilgili örneklemde istismarcı yönetimin işten ayrılma niyeti üzerinde anlamlı ve pozitif yönlü ilişkisi tespit edilmiştir. Araştırmada veri toplama aracı olarak istismarcı yönetim ölçeği (5 madde) ve işten ayrılma niyeti ölçeği (3 madde) kullanılmıştır. Araştırma bulguları literatürle benzer nitelikte olup, istismarcı yönetim davranışlarındaki artışın işten ayrılma niyeti davranışlarını artırdığı tespit edilmiştir. Tersi durum da geçerlidir. Yani örgüt çalışanlarının istismarcı yönetim puanlarında yaşanan azalma, işten ayrılma niyetleri puanlarını da düşürmektedir. Yani araştırma konusunu oluşturan değişkenler arasında pozitif yönlü anlamlı ilişki söz konusudur. Yani araştırma hipotezi kabul edilmiştir. Teknolojik ilerlemelerin iş dünyasındaki rekabeti yüksek düzeyde etkilediği günümüz dünyasında örgütlerin sergileyecekleri yönetim anlayışlarının örgüt çalışanlarını doğrudan etkilediği bilinmektedir. Bu bakımdan ilgili araştırmanın örgüt yöneticilerine yol gösterici olabileceği düşünülmektedir.

Anahtar Kelimeler

• İstismarcı Yönetim
• İşten Ayrılma Niyeti
• Banka Çalışanları

The Effect of Abusive Supervision on Intention to Quit: A Research on Bank Employees

Öz

The purpose of the research is to test the effect of abusive management on intention to leave. In this context, bank employees operating in Karaman province were selected as a sample and a face-to-face survey was conducted with 176 employees. The relevant data was analyzed with the help of SPSS 28, and a significant and positive relationship between abusive management and intention to leave was determined in the relevant sample. Abusive management scale (5 items) and turnover intention scale (3 items) were used as data collection tools in the study. The research findings are similar to the literature, and it has been determined that the increase in abusive management behaviors increases turnover intention behaviors. The opposite is also true. In other words, the decrease in the abusive management scores of organizational employees also reduces their intention to leave scores. In other words, there is a positive significant relationship between the variables that constitute the subject of the research. So the research hypothesis was accepted. In today's world, where technological advances highly affect competition in the business world, it is known that the management approaches exhibited by organizations directly affect the employees of the organization. In this regard, it is thought that the relevant research can be guiding for organizational managers.

Anahtar Kelimeler

• Abusive Supervision
• Intention to Quit
• Bank Employees

Kaynakça

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