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Algılanan Yönetici Desteğinin Bireysel İş Performansı Üzerine Etkisinde Psikolojik Sahiplenmenin Aracı Rolü: Sağlık Sektöründe Bir Araştırma

Yıl 2024, , 131 - 156, 28.10.2024
https://doi.org/10.17233/sosyoekonomi.2024.04.07

Öz

Bu çalışmanın amacı, hemşirelerin algıladıkları yönetici desteği ile bireysel iş performansı arasındaki ilişkide psikolojik sahiplenmenin aracı rolünü belirlemektir. Tanımlayıcı ve kesitsel tipte tasarlanan araştırma örneklemini Osmaniye il ve ilçe devlet hastanelerinde görev yapan hemşireler oluşturmaktadır. Çalışma için hem nicel (n=414) hem de nitel (n=23) analiz yöntemlerini içeren karma analiz yöntemi kullanılmıştır. Elde edilen nicel veriler Yapısal Eşitlik Modeli (YEM) aracılığı ile test edilirken; nitel verilerin analizinde içerik analizinden yararlanılmıştır. Bulgulara göre algılanan yönetici desteğinin bireysel iş performansı üzerindeki etkisinde psikolojik sahiplenmenin kısmi aracılık rolü olduğu sonucuna ulaşılmıştır.

Kaynakça

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The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector

Yıl 2024, , 131 - 156, 28.10.2024
https://doi.org/10.17233/sosyoekonomi.2024.04.07

Öz

The study aimed to determine the mediator role of psychological ownership in the relationship between nurses' perceived managerial support and individual work performance. The descriptive and cross-sectional study sample included Osmaniye provincial and district hospital nurses. A mixed analysis, including both quantitative (n=414) and qualitative (n=23) analysis methods, was used for the study. While the quantitative data were tested using the Structural Equation Model (SEM), content analysis was used to analyse the qualitative data. According to the findings, it was concluded that psychological ownership partially mediated the effect of perceived managerial support on individual work performance.

Kaynakça

  • Aarons, G.A. et al. (2009), “EvidenceBased Practice Implementation: The Impact of Public Versus Private Sector Organization Type on Organizational Support, Provider Attitudes and Adoption of Evidence-Based Practice”, Implementation Science, 4(83), 1-13.
  • Avey, J.B. et al. (2009), “Psychological ownership: Theoretical extensions, measurement and relation to work outcomes”, Journal of Organizational Behavior, 30(2), 173-191.
  • Aydoğan, E. & Z. Olgunçelik (2022), “Algılanan Aşırı Niteliklilik İş Performansı İlişkisinde Psikolojik Sahiplenmenin Aracılık Rolü”, Üçüncü Sektör Sosyal Ekonomi Dergisi, 57(2),761-781
  • Bakker, A.B. & E. Demerouti (2007), “The Job Demands-Resources Model: State of The Art”, Journal of Managerial Psychology, 22(3), 309-328.
  • Baron, R.M. & D.A. Kenny (1986), “The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations”, Journal of Personality and Social Psychology, 51(6), 1173-1182.
  • Baş, T. & U. Akturan (2017), Sosyal Bilimlerde Bilgisayar Destekli Nitel Araştırma Yöntemleri, Seçkin Yayıncılık.
  • Bauer, T.N. et al. (2006), “A Longitudinal Study of the Moderating Role of Extraversion: Leader-Member Exchange, Performance and Turnover during New Executive Development”, Journal of Applied Psychology, 91(2), 298-310.
  • Blau, P.M. (1986), Exchange and Power in Social Life (2nd printing), Transaction Books.
  • Büyüköztürk, Ş. et al. (2023), Bilimsel Araştırma Yöntemleri, Pegem Akademi.
  • Campbell, J.P. & M.W. Brenton (2015), “The Modeling and Assessment of Work Performance”, The Annual Review of Organizational Psychology and Organizational Behavior, 2, 47-74.
  • Casper, W.J. et al. (2011), “Work-Family Conflict, Perceived Supervisor Support and Organizational Commitment Among Brazilian Professionals”, Journal of Vocational Behavior, 79(3), 640-652.
  • Chen, C.H. et al. (2008), “The Effect of Leader-Member Exchange, Trust, Supervisor Support on Organizational Citizenship Behavior in Nurses”, Journal of Nursing Research, 16, 321-328.
  • Chen, H. et al. (2021), “Does Perceived Manager Support Reduce Hotel Supervisors’ Emotional Exhaustion? The Mediating Role of Control Over Time and Negative Emotions”, International Hospitality Review, 37(1), 110-124.
  • Chen, Z. et al. (2009), “Perceived Organizational Support and Extra-Role Performance Which Leads to Which?”, Journal of Social Psychology, 149, 119-124.
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  • Han, T.S. et al. (2015), “A Longitudinal Investigation of Person-Organization Fit, Person-Job Fit, and Contextual Performance: The Mediating Role of Psychological Ownership”, Human Performance, 28, 425-439.
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  • Janssen, O. & N.W. Van Yperen (2004), “Employees’ Goal Orientations, the Quality of Leader-Member Exchange, and The Outcomes of Job Performance and Job Satisfaction”, Academy of Management Journal, 47(3), 368-384.
  • Kalyoncuoğlu, S. (2018), “Algılanan Kontrolün Psikolojik Sahiplenmeye Etkisinde Maksimum Fiyatı Ödeme İstekliliğinin Düzenleyici Rolü: Mercedes Marka Otomobil Kullanıcıları Üzerinde Bir Araştırma”, İşletme Araştırmaları Dergisi, 10(3), 974-994.
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  • Köroğlu-Kaba, N. & H. Öztürk (2021), “Bireysel İş Performansı Ölçeğinin Türkçe Geçerlik ve Güvenirlik Çalışması”, Sağlık ve Hemşirelik Yönetimi Dergisi, 8(3), 293-302.
  • Köse, S. et al. (2023), “Örgütsel Adalet ve Yönetici Desteği ile İhbarcılık Arasındaki İlişkide Psikolojik Güvenliğin Aracılık Rolü”, Turkish Studies - Economy, 18(1), 305-325.
  • Krongboonying, W. & Y.C. Lin (2015), “The Moderating Effect of Perceived Supervisor Support on the Relationship Between Organizational Politics and Job Satisfaction in Aviation Industry in Thailand”, International Proceedings of Management and Economy, 84, 99-107.
  • Kwon, Y. & M.L. Marzec (2016), “Does Worksite Culture Of Health (CoH) Matter to Employees? Empirical Evidence Using Job-Related Metrics”, Journal of Occupational and Environmental Medicine, 58(5), 448-454.
  • Liu, J. et al. (2012), “Psychological Ownership: How Having Control Matters”, Journal of Management Studies, 49(5), 869-895.
  • Lloyd, C. et al. (2002), “Social Work, Stress and Burnout: A Review”, Journal of Mental Health, 11(3), 255-265.
  • Maertz, C.P. et al. (2007), “The Effects of Perceived Organizational Support and Perceived Supervisor Support on Employee Turnover”, Journal of Organizational Behavior, 28(8), 1059-1075.
  • Manzoor, S.R. et al. (2011), “Effect of Teamwork on Employee Performance”, International Journal of Learning and Development, 1(1), 110-126.
  • Mayhew, M.G. et al. (2007), ‘‘A Study of The Antecedents and Consequences of Psychological Ownership in Organizational Settings’’, The Journal of Social Psychology, 147(5), 477-500.
  • Mazzetti, G. et al. (2021), “Work Engagement: A Meta-Analysis Using the Job Demands Resources Model”, Psychological Reports, 126(3), 1069-1107.
  • Melian-Gonzalez, S. (2016), “An Extended Model of the Interaction Between Work-Related Attitudes and Job Performance”, International Journal of Productivity and Performance Management, 65(1), 42-57.
  • Mercanlıoğlu, A.Ç. (2021), “Yaşam Doyumunun Çalışanların İş Performansına Etkisi ve Algılanan Örgütsel Destek ile Örgütsel Sinizmin Aracılık Rolü”, İşletme Araştırmaları Dergisi, 13(1), 844-857.
  • Mustafa, M. et al. (2015), “Linking Psychological Ownership to Employee Extra-Role Behaviours in Small Overseas Chinese Family Businesses: Does Family Status Matter?”, Journal of Entrepreneurship in Emerging Economics, 7(2), 129-147.
  • Ng, T.W.H. & D.C. Feldman (2012), “Employee Voice Behavior: A Meta-Analytic Test of The Conservation of Resources Framework”, Journal of Organizational Behavior, 33, 216-234.
  • Örücü, E. et al. (2021), “Psikolojik Sahipliğin Örgüte Bağlılık Üzerindeki Etkisi: Bandırma’daki Konaklama İşletmelerinde Bir Araştırma”, II. International Halich Congress On Multidisciplinary Scientific Research, İstanbul, Türkiye, 15-16 Ağustos.
  • Öztürk, Z. et al. (2019), “Hastanelerde Sağlık Çalışanlarının Motivasyon Düzeylerinin Örgütsel Bağlılıklarına Etkileri: Kırıkkale İli Örneği”, Uluslararası Sağlık Yönetimi ve Stratejileri Araştırma Dergisi, 5(1), 21-50.
  • Park, S. et al. (2018), “The Role of Supervisor Support on Employees’ Training and Job Performance: An Empirical Study”, Europen Journal of Training and Development, 42(1-2), 57-74.
  • Pazy, A. & Y. Ganzach (2009), “Pay Contingency Perceived Organizational and Supervisor Support on Performance and Commitment”, Journal of Management, 35(4), 1007-1025.
  • Pekdemir, I. et al. (2013), “Birey-Örgüt Uyumunun Açıkça Konuşma Davranışı Üzerindeki Etkisinde Algılanan Yönetici Desteğinin Aracılık Rolü: MBA Öğrencilerine Yönelik Bir Araştırma”, İ.Ü. İşletme Fakültesi İşletme İktisadı Enstitüsü Yönetim Dergisi, 24(75), 83-104.
  • Pierce, J.L. & I. Jussila (2011), Psychological Ownership and the Organizational Context: Theory, Research Evidence, and Application, Edward Elgar Publishing.
  • Pierce, J.L. et al. (2001), “Toward a Theory of Psychological Ownership in Organizations”, Academy of Management Review, 26, 298-310.
  • Pierce, J.L. et al. (2003), “The State of Psychological Ownership: Integrating and Extending a Century of Research”, Review of General Psychology, 7(1), 84-107.
  • Rhoades S.L. & R. Eisenberger (2006), “When Supervisors Feel Supported: Relationships With Subordinates Perceived Supervisor Support, Perceived Organizational Support and Performance”, Journal of Applied Psychology, 91(3), 689-695.
  • Rhoades, L. et al. (2001), “Affective Commitment to The Organization: The Contribution of Perceived Organizational Support”, Journal of Applied Psychology, 86(5), 825-836.
  • Rhoades, S.L. & R. Eisenberger (2002), “Perceived Organizational Support: A Review of the Literature”, Journal of Applied Psychology, 87(4), 698-714.
  • Rotundo, M. & P.R. Sackett (2002), “The Relative İmportance of Task, Citizenship, and Counterproductive Performance to Global Ratings of Job Performance: A Policy Capturing Approach”, Journal of Applied Psychology, 87(1), 66-80.
  • Ryan, R. M. & E.L. Deci (2017), Self-Determination Theory: Basic Psychological Needs in Motivation, Development, and Wellness, The Guilford Press.
  • Santalla-Banderali, Z. & J.M. Alvarado (2022), “Factorial structure of Individual Work Performance Questionnaire (Version 1.0) Revisited: Evaluation of Acquiescence Bias”, PLoS ONE, 17(7), e0271830.
  • Schulz, R. & A.C. Johnson (1990), Management of Hospitals and Health Services Strategic Issues and Performance, Mosby-Year Book.
  • Schyns, B. et al. (2005), “Comparing Antecedents and Consequences of Leader-Member Exchange in a German Working Context to Finding in the US”, European Journal of Work and Organizational Psychology, 14(1), 1-22.
  • Sevim, Ü. (2015), “Örgütlerde Mobbingin İş Performansına Etkisinde İş Aile Yaşam Çatışmasının Aracılık Rolü: Eğitim Sektöründe Bir Uygulama”, Yüksek Lisans Tezi, Türk Hava Kurumu Üniversitesi Sosyal Bilimler Enstitüsü, İstanbul.
  • Shanock, L.R. & R. Eisenberger (2006), “When Supervisors Feel Supported: Relationships With Subordinates’ Perceived Supervisor Support, Perceived Organizational Support, and Performance”, Journal of Applied Psychology, 91(3), 689-695.
  • Shoss, M.K. et al. (2013), “Blaming the Organization for Abusive Supervision: The Roles of Perceived Organizational Support and Supervisor’s Organizational Embodiment”, Journal of Applied Psychology, 98(1), 158-168.
  • Shukla, A. & S. Singh (2015), “Psychological Ownership: Scale Development and Validation in The Indian Context”, International Journal of Indian Culture and Business Management, 10(2), 230-251.
  • Stinglhamber, F. & C. Vandenberghe (2003), “Organizations and Supervisors as Sources of Support and Targets of Commitment: A Longitudinal Study”, Journal of Organizational Behavior, 24(3), 251-270.
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  • Tan, M. et al. (2012), “Hemşirelerin Çalışma Ortamlarına İlişkin Algılarının Değerlendirilmesi”, Sağlıkta Performans ve Kalite Dergisi, 4(2), 67-78.
  • Tenteriz, Y. & G. Tozkoparan (2022), “Algılanan Yönetici Desteği ve Algılanan Çalışma Arkadaşları Desteğinin Örgütsel Vatandaşlık Davranışı Üzerine Etkisi”, Business and Economics Research Journal, 13(1), 89-107.
  • Tims, M. et al. (2014), “Daily Job Crafting and The Self-Efficacy Performance Relationship”, Journal of Managerial Psychology, 29(5), 490-507.
  • Turhan, M. et al. (2018), “Örgütsel Güven ile Bireysel İş Performansı Arasındaki İlişki”, Siyaset, Ekonomi ve Yönetim Araştırmaları Dergisi, 6(5), 47-55.
  • Türkkan, G. & İ.D. Ülbeği (2022), “Algılanan Yönetici Desteği ve Yöneticiye Güvenin Örgütsel Bağlılık Üzerindeki Etkisi”, Yönetim ve Ekonomi Dergisi, 29(4), 661-682.
  • Uçar, Z. (2018), “Psikolojik Sahiplik Olgusunu Örgütsel Düzlemde Ölçmek İçin Ölçek Geliştirme Çalışması”, İşletme Araştırmaları Dergisi, 10(3), 640-654.
  • Uzun, T. (2018), “Okullarda Algılanan Örgütsel Adalet, Yönetici Desteği ve Örgütsel Özdeşleşme Arasındaki İlişki”, Trakya Eğitim Dergisi, 8(4), 776-789.
  • Van Dyne, L.V. & J.L. Pierce (2004), “Psychological Ownership and Feelings of Possession: Three Field Studies Predicting Employee Attitudes and Organizational Citizenship Behavior”, Journal of Organizational Behavior, 25, 439-459.
  • Vandewalle, D. et al. (1995), “Psychological Ownership: An Empirical Examination of Its Consequences”, Group & Organization Management, 20(2), 210-226.
  • Wang, H. (2023), “Leader-Member, Exchange and Employee Job Performance: Review and Prospect”, BCP Business & Management, 39, 380-393.
  • Wang, H. et al. (2005), “Exchange as a Mediator of the Relationship between Transformational Leadership and Followers’ Performance and Organizational Citizenship Behavior”, Academy of Management Journal, 46(3), 420-432.
  • Widyastuti, T. & R. Hidayat (2018), “Adaptation of Individual Work Performance Questionnaire (IWPQ) into Bahasa Indonesia”, International Journal of Research Studies in Psychology, 7(2), 101-112.
  • Yang, T. et al. (2015), “Effects of Co-Worker and Supervisor Support on Job Stress and Presenteeism in An Aging Workforce: A Structural Equation Modelling Approach”, International Journal of Environmental Research and Public Health, 13(1), 1-15.
  • Yavuz, A. & T. Akgemci (2021), “Birey-Örgüt Uyumu, Psikolojik Sahiplenme, İşgören Sesliliği ve Motivasyon Araçları İlişkisi Üzerine Ampirik Bir Çalışma”, Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 34, 99-114.
  • Zhang, X. & K.M. Bartol (2010), “Linking Empowering Leadership and Employee Creativity: The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement”, Academy of Management Journal, 53(1), 107-128.
  • Zhao, X. et al. (2010), “Reconsidering Baron and Kenny: Myths and Truths About Mediation Analysis”, Journal of Consumer Research, 37(2), 197-206.
Toplam 103 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Çalışma Ekonomisi
Bölüm Makaleler
Yazarlar

Sevda Demir 0000-0003-1172-973X

Semih Avcı Bu kişi benim 0009-0006-0761-2407

Erken Görünüm Tarihi 13 Ekim 2024
Yayımlanma Tarihi 28 Ekim 2024
Gönderilme Tarihi 11 Ocak 2024
Kabul Tarihi 17 Ağustos 2024
Yayımlandığı Sayı Yıl 2024

Kaynak Göster

APA Demir, S., & Avcı, S. (2024). The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector. Sosyoekonomi, 32(62), 131-156. https://doi.org/10.17233/sosyoekonomi.2024.04.07
AMA Demir S, Avcı S. The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector. Sosyoekonomi. Ekim 2024;32(62):131-156. doi:10.17233/sosyoekonomi.2024.04.07
Chicago Demir, Sevda, ve Semih Avcı. “The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector”. Sosyoekonomi 32, sy. 62 (Ekim 2024): 131-56. https://doi.org/10.17233/sosyoekonomi.2024.04.07.
EndNote Demir S, Avcı S (01 Ekim 2024) The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector. Sosyoekonomi 32 62 131–156.
IEEE S. Demir ve S. Avcı, “The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector”, Sosyoekonomi, c. 32, sy. 62, ss. 131–156, 2024, doi: 10.17233/sosyoekonomi.2024.04.07.
ISNAD Demir, Sevda - Avcı, Semih. “The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector”. Sosyoekonomi 32/62 (Ekim 2024), 131-156. https://doi.org/10.17233/sosyoekonomi.2024.04.07.
JAMA Demir S, Avcı S. The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector. Sosyoekonomi. 2024;32:131–156.
MLA Demir, Sevda ve Semih Avcı. “The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector”. Sosyoekonomi, c. 32, sy. 62, 2024, ss. 131-56, doi:10.17233/sosyoekonomi.2024.04.07.
Vancouver Demir S, Avcı S. The Mediator Role of Psychological Ownership in the Effect of Perceived Managerial Support on Individual Work Performance: A Research in the Health Care Sector. Sosyoekonomi. 2024;32(62):131-56.