İnsan Kaynaklarının Kurumsal Performansa Etkisi: Gençlik STK’ları Üzerine Ampirik Bir Araştırma

Yıl 2021, Cilt 29, Sayı 48, 443 - 472, 28.04.2021

Emrah AYHAN Murat ÖNDER

https://doi.org/10.17233/sosyoekonomi.2021.02.21

Öz

Sivil toplum kuruluşları (STK), kamu kurumları ve özel sektör kuruluşlarının toplumsal ürün ve hizmet üretmede yetersiz ya da isteksiz oldukları alanlarda önemli bir tamamlayıcı, destekleyici veya alternatif aktör haline gelmişlerdir. Bu nedenle, STK’ların kurumsal performanslarındaki farklılaşmalar ve başarısızlıklar, bu STK’ların sunduğu ürün ve hizmetlerin sürdürülebilirliklerini, verimliliklerini ve erişilebilirliklerini olumsuz etkilemektedir. Birçok araştırmada, STK’ların kurumsal performansları ile kurumsal kapasiteleri arasında anlamlı ilişkiler bulunmuştur. Buna paralel olarak bu çalışmada; kurumsal kapasitenin önemli bileşenlerinden olan insan kaynaklarının kurumsal performans üzerindeki özgün etkisi Türkiye’nin 81 ilinden rastgele seçilen 975 Gençlik STK örneklemi üzerinden araştırılmıştır. Araştırma verileri, bu STK’ların temsilcilerine uygulanan anket araştırmasından elde edilmiştir. İnsan kaynaklarının kurumsal performansa etkisi çoklu regresyon analizi yöntemiyle test edilmiş ve açıklanmıştır. Araştırma bulguları doğrultusunda; profesyonel yöneticilik, yönetim anlayışından duyulan memnuniyet, gönüllülerin katkılarından duyulan memnuniyet, maaşlı çalışan sayısı, iş tamamlayabilme yetkinliği ve kurum içi eğitimler gibi insan kaynaklarına ilişkin değişkenlerin STK’ların kurumsal performansları üzerinde etkili olduğu görülmüştür. Ayrıca, STK’ların insan kaynaklarının ve kurumsal performanslarının iyileştirilmesine yönelik politika önerileri geliştirilmiştir.

Anahtar Kelimeler

Sivil Toplum, Gençlik STK’ları, Kurumsal Performans, İnsan Kaynakları, Çoklu Regresyon

The Influence of Human Resources on Organizational Performance: An Empirical Research on Youth CSOs

Öz

Civil society organizations (CSOs) have become complementary, supporting, and alternative actors in areas where public institutions and private sector organizations are insufficient or reluctant to produce social goods and services. Therefore, differentiation and failure in the organizational performance of the CSOs negatively influence sustainability, efficiency, and accessibility of goods and services that these CSOs provide. In many studies, significant relations were found between the organizational performance and the capacity of the CSOs. In parallel, the unique influence of human resources - as one of the significant components of the organizational capacity - on organizational performance is evaluated through the sample of 975 Youth CSOs randomly selected from 81 cities of Turkey in this research. Research data was gathered from a survey that was applied to representatives of these CSOs. The influence of human resources on organizational performance was tested and explained by multiple regression methods. Based on the research findings, it was seen that human resource variables of professional management, satisfaction from the management approach, satisfaction from the contribution of volunteers, number of paid workers, competence for work achievement, and organizational training influence the organizational performance of CSOs. Furthermore, policy recommendations were developed to improve the human resources and organizational performance of CSOs.

Anahtar Kelimeler

Civil Society, Youth CSOs, Organizational Performance, Human Resources, Multiple Regression

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