Araştırma Makalesi
BibTex RIS Kaynak Göster

ENVIRONMENTAL UNCERTAINTY IN HEALTH MANAGEMENT: A LITERATURE REVIEW BASED ON CONTENT ANALYSIS

Yıl 2024, Cilt: 7 Sayı: 2, 142 - 158, 30.09.2024
https://doi.org/10.54993/syad.1511538

Öz

This study addresses the issue of environmental uncertainty in the health sector and uses a content analysis method to examine the studies on this issue in the literature. The research was conducted through the Web of Science database. The articles included in the scope of the study were published between 2000 and 2024 and included environmental uncertainty in the health sector. In total, 11 articles out of 448 articles were analyzed. The document analysis method was used. Secondary data from the Web of Science database were used. The literature search strategy was made with specific search terms, and appropriate articles were selected. The publication years, sample sizes, types of research, keywords used, and other variables were examined. The data obtained were summarized using the Excel program. Sample sizes varied, but mostly small and medium-sized sample groups were studied. Some studies that cannot be accessed in full text (full text cannot be accessed and are not in the database) constitute a limitation. Sources such as master's theses, doctoral dissertations, books, and congress proceedings were excluded from the study. The generalization of scans using only a specific database may be limited. This study was conducted to understand how organizations in the health sector develop strategies to cope with environmental uncertainties and to contribute to the literature. The study results provide valuable insight into how healthcare organizations perceive these uncertainties and how they can strategically manage them.

Kaynakça

  • Adhikara, M. A., Sumarli, J. N., Andry, & Sutisna, D. (2020). Management control system and hospital performance among public sector: Is environment uncertainty and information technology the issue? Journal of Talent Development and Excellence, 12(1), 2381–2394. http://iratde.com/index.php/jtde/article/view/918
  • Aldrich, H. E. (1979). Organizations and Environments. Englewood Cliffs, NJ: Prentice-Hall.
  • Atlı, Y., & Yücel, N. (2018). Sağlık kurumları, sağlık kurumlarında marka ve elazığ ili sağlık sektörü. Fırat Üniversitesi Uluslararası İktisadi ve İdari Bilimler Dergisi, 2(2), 45-64.
  • Babakus, E., Yavas, U., & Haahti, A. (2006). Perceived uncertainty, networking and export performance: A study of Nordic SMEs. European Business Review, 18(1), 4-13.
  • Berglund, H., & Sandström, C. (2013). Business model innovation from an open systems perspective: structural challenges and managerial solutions. International Journal of Product Development, 18(3/4), 274. https://doi.org/10.1504/ijpd.2013.055011
  • Chen, D. Q., Preston, D. S., & Xia, W. (2013). Enhancing hospital supply chain performance: A relational view and empirical test. Journal of Operations Management, 31(6), 391–408. https://doi.org/10.1016/j.jom.2013.07.012
  • Chi, T. (2009). Measurement of business environment characteristics in the US technical textile industry: an empirical study. The Journal of the Textile Institute, 100(6), 545-555.
  • Christensen, L. T., & Cheney, G. (2000). Self-Absorption and Self-Seduction The corporate identity game. In Oxford University Press eBooks (pp. 246–270). https://doi.org/10.1093/oso/9780198297789.003.0015
  • Covin, J. G., & Slevin, D. P. (1991). A conceptual model of entrepreneurship as firm behavior. Entrepreneurship Theory and Practice, 16(1), 7–26. https://doi.org/10.1177/104225879101600102
  • Çağatay, A. (2019). Kamu ve özel hastanelerdeki yöneticilerin stratejik yönetim araçları kullanım görüşleri hakkında karşılaştırmalı bir araştırma. [Yayımlanmamış doktora tezi], Gazi Üniversitesi Sosyal Bilimler Enstitüsü.
  • Dess, G. G., & Beard, D. W. (1984). Dimensions of organizational task environments. Administrative Science Quarterly, 29(1), 52. https://doi.org/10.2307/2393080
  • Duncan, R. B. (1972). Characteristics of organizational environments and perceived environmental uncertainty. Administrative Science Quarterly, 17(3), 313. https://doi.org/10.2307/2392145
  • Ganbold, O., & Matsui, Y. (2017). Impact of environmental uncertainty on supply chain integration empirical evidence. The Journal of Japanese Operations Management and Strategy, 7(1), 37-56.
  • Gifford, R., Fleuren, B., Van De Baan, F., Ruwaard, D., Poesen, L., Zijlstra, F., & Westra, D. (2021). To uncertainty and beyond: identifying the capabilities needed by hospitals to function in dynamic environments. Medical Care Research and Review, 79(4), 549–561. https://doi.org/10.1177/10775587211057416
  • Gifford, R., Van Raak, A., Govers, M., & Westra, D. (2024). Back to the future: What healthcare organizations need to thrive in the face of persistent environmental uncertainty. In Advances in health care management. https://doi.org/10.1108/s1474-823120240000022001
  • Hackman, J. R., Katz, D., & Kahn, R. L. (1979). The social Psychology of organizations. Administrative Science Quarterly, 24(3), 495. https://doi.org/10.2307/2989929
  • Halevi, G., Moed, H., & Bar-Ilan, J. (2017). Suitability of Google Scholar as a source of scientific information and as a source of data for scientific evaluation. Review of the literature. Journal of informetrics, 11(3), 823-834.
  • Hofer, C. W., & Schendel, D. (1978). Strategy formulation : analytical concepts. In West Pub. Co. eBooks. http://ci.nii.ac.jp/ncid/BA00977145
  • Jokipii, A. (2009). Determinants and consequences of internal control in firms: a contingency theory based analysis. The Journal of Management and Governance, 14(2), 115–144. https://doi.org/10.1007/s10997-009-9085-x
  • Kandemir, A., & Uğurluoğlu, Ö. (2017). Sağlık kurumları yönetimi literatüründe stratejik yönetim üzerine yürütülen çalışmaların içerik analizi ile incelenmesi. Hacettepe Sağlık İdaresi Dergisi, 20(1), 49-68.
  • Lawrence, P. R., & Lorsch, J. W. (1967). Organization and environment. https://www.hbs.edu/faculty/Pages/item.aspx?num=7917
  • Latan, H., Jabbour, C. J. C., De Sousa Jabbour, A. B. L., Wamba, S. F., & Shahbaz, M. (2018). Effects of environmental strategy, environmental uncertainty and top management’s commitment on corporate environmental performance: The role of environmental management accounting. Journal of Cleaner Production, 180, 297–306. https://doi.org/10.1016/j.jclepro.2018.01.106
  • Li, K., Rollins, J., & Yan, E. (2017). Web of Science use in published research and review papers 1997–2017: a selective, dynamic, cross-domain, content-based analysis. Scientometrics, 115(1), 1–20. https://doi.org/10.1007/s11192-017-2622-5
  • Miller, D. (1987). The structural and environmental correlates of business strategy. Strategic Management Journal, 8(1), 55–76. https://doi.org/10.1002/smj.4250080106
  • Miller, D., & Friesen, P. H. (1978). Archetypes of strategy formulation. Management Science, 24(9), 921–933. https://doi.org/10.1287/mnsc.24.9.921
  • Miller, D., & Friesen, P. H. (1982). Innovation in conservative and entrepreneurial firms: Two models of strategic momentum. Strategic Management Journal, 3(1), 1–25. https://doi.org/10.1002/smj.4250030102
  • Naranjo-Gil, D. (2009). Strategic performance in hospitals. Health Care Management Review, 34(2), 161–170. https://doi.org/10.1097/hmr.0b013e31819e8fd0
  • Nembhard, I. M., Burns, L. R., & Shortell, S. M. (2020). Responding to Covid-19: Lessons from management research. NEJM Catalyst Innovations in Care Delivery, 1(2), 1–7
  • Parnell, J. A., Lester, D. L., Long, Z., & Köseoglu, M. A. (2012). How environmental uncertainty affects the link between business strategy and performance in SMEs. Management Decision, 50(4), 546–568. https://doi.org/10.1108/00251741211220129
  • Paulraj, A., & Chen, I. J. (2007). Environmental Uncertainty and Strategic Supply Management: A Resource dependence perspective and performance Implications. The Journal of Supply Chain Management, 43(3), 29–42. https://doi.org/10.1111/j.1745-493x.2007.00033.x
  • Pfeffer, J. , Salancik, G.R. (1978). The external control of organizations: A resource dependence perspective. New York:Harper & Row Google Scholar
  • Porter, M. E. (1985). Competitive advantage: creating and sustaining superior performance. http://ci.nii.ac.jp/ncid/BA00852365
  • Porter, M. E. (1997). Competitive strategy. Measuring business excellence, 1(2), 12-17.
  • Prado, W.H. (2006). The relationship between cultural intelligence and perceived environmental uncertainty [Unpublished doctoral thesis], Unıversıty Of Phoenıx.
  • Reynolds, P., & Yetton, P. (2015). Aligning business and IT strategies in multibusiness organizations. Journal of Information Technology, 30(2), 101-118.
  • Sharfman, M. P., and J. W. Dean (1991). Conceptualizing and measuring the organizational environment: a multidimensional approach, Journal of Management, 17, 681–700.
  • Şantaş, G., & Şantaş, F. (2020). Güncel pazarlama yaklaşımlarının sağlık hizmetlerinde uygulanabilirliği. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi, 22(2), 432-443.
  • Tan, J. J., & Litsschert, R. J. (1994). Environment‐strategy relationship and its performance implications: An empirical study of the chinese electronics industry. Strategic Management Journal, 15(1), 1–20. https://doi.org/10.1002/smj.4250150102
  • Teece, D., Peteraf, M. & Leih, S. (2016) Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review. 58 (4), 13–35.
  • Trinh, H. Q., & O'Connor, S. J. (2002). Helpful or harmful? The impact of strategic change on the performance of U.S. urban hospitals. Health Services Research, 37(1), 145-171.
  • Qi, Y., Zhao, X., & Sheu, C. (2011). The impact of competitive strategy and supply chain strategy on business performance: The role of Environmental Uncertainty. Decision Sciences, 42(2), 371–389. https://doi.org/10.1111/j.1540-5915.2011.00315.x
  • Utterback, J. M., & Abernathy, W. J. (1975). A dynamic model of process and product innovation. Omega, 3(6), 639–656. https://doi.org/10.1016/0305-0483(75)90068-7
  • Ward, P. T., Duray, R., Keong, L. G., & Sum, C. C. (1995). Business environment, operations strategy, and performance: an empirical study of Singapore manufacturers. Journal of Operations Management, 13(2), 99-115
  • Wood, J. ". (2008). The effect of buyers’ perceptions of environmental uncertainty on satisfaction and loyalty. Journal of Marketing Theory and Practice, 16(4), 309–320. https://doi.org/10.2753/mtp1069-6679160404
  • Yıldırım, A., ve Şimşek, H. (2016). Sosyal bilimlerde nitel araştırma yöntemleri. Seçkin Yayıncılık.

SAĞLIK YÖNETİMİNDE ÇEVRESEL BELİRSİZLİK: İÇERİK ANALİZİNE DAYALI BİR LİTERATÜR TARAMASI

Yıl 2024, Cilt: 7 Sayı: 2, 142 - 158, 30.09.2024
https://doi.org/10.54993/syad.1511538

Öz

Bu çalışma, sağlık sektöründe çevresel belirsizlik konusunu ele almakta ve literatürdeki bu konudaki çalışmaları incelemek için bir içerik analizi yöntemi kullanmaktadır. Araştırma, Web of Science veri tabanı üzerinden yapılmış olup araştırma kapsamına alınan makaleler, 2000-2024 yılları arasında yayımlanmış ve sağlık sektöründe çevresel belirsizlik konularını içeren makalelerden oluşmaktadır. Toplamda 448 makale arasından 11 makale incelenmiştir. Doküman incelemesi yöntemi kullanılmıştır. Web of Science veri tabanından alınan ikincil veriler kullanılmıştır. Literatür tarama stratejisi belirli arama terimleriyle yapılmış ve uygun makaleler seçilmiştir. İncelenen makalelerin yayım yılları, örneklem büyüklükleri, araştırma türleri, kullanılan anahtar kelimeler ve diğer değişkenler incelenmiştir. Elde edilen veriler Excel programı kullanılarak özetlenmiştir. Örneklem büyüklükleri çeşitlilik göstermektedir, ancak çoğunlukla küçük ve orta ölçekli örneklem grupları üzerinde çalışılmıştır. Tam metne ulaşılamayan (tam metne ulaşılamayan ve veri tabanında olamayan) bazı çalışmalar sınırlılık oluşturmaktadır. Yüksek lisans tezleri, doktora tezleri, kitaplar ve kongre bildirileri gibi kaynaklar çalışma dışında bırakılmıştır. Sadece belirli bir veri tabanı kullanılarak yapılan taramaların genellemesi kısıtlı olabilir. Bu çalışma, sağlık sektöründeki kuruluşların çevresel belirsizliklerle başa çıkmak için nasıl stratejiler geliştirdiğini anlamak ve literatüre katkı sağlamak amacıyla yapılmıştır. Araştırmanın sonuçları, sağlık kuruluşlarının bu belirsizlikleri nasıl algıladıklarını ve stratejik olarak nasıl yönetebileceklerini anlamak için değerli bir bakış sunmaktadır.

Kaynakça

  • Adhikara, M. A., Sumarli, J. N., Andry, & Sutisna, D. (2020). Management control system and hospital performance among public sector: Is environment uncertainty and information technology the issue? Journal of Talent Development and Excellence, 12(1), 2381–2394. http://iratde.com/index.php/jtde/article/view/918
  • Aldrich, H. E. (1979). Organizations and Environments. Englewood Cliffs, NJ: Prentice-Hall.
  • Atlı, Y., & Yücel, N. (2018). Sağlık kurumları, sağlık kurumlarında marka ve elazığ ili sağlık sektörü. Fırat Üniversitesi Uluslararası İktisadi ve İdari Bilimler Dergisi, 2(2), 45-64.
  • Babakus, E., Yavas, U., & Haahti, A. (2006). Perceived uncertainty, networking and export performance: A study of Nordic SMEs. European Business Review, 18(1), 4-13.
  • Berglund, H., & Sandström, C. (2013). Business model innovation from an open systems perspective: structural challenges and managerial solutions. International Journal of Product Development, 18(3/4), 274. https://doi.org/10.1504/ijpd.2013.055011
  • Chen, D. Q., Preston, D. S., & Xia, W. (2013). Enhancing hospital supply chain performance: A relational view and empirical test. Journal of Operations Management, 31(6), 391–408. https://doi.org/10.1016/j.jom.2013.07.012
  • Chi, T. (2009). Measurement of business environment characteristics in the US technical textile industry: an empirical study. The Journal of the Textile Institute, 100(6), 545-555.
  • Christensen, L. T., & Cheney, G. (2000). Self-Absorption and Self-Seduction The corporate identity game. In Oxford University Press eBooks (pp. 246–270). https://doi.org/10.1093/oso/9780198297789.003.0015
  • Covin, J. G., & Slevin, D. P. (1991). A conceptual model of entrepreneurship as firm behavior. Entrepreneurship Theory and Practice, 16(1), 7–26. https://doi.org/10.1177/104225879101600102
  • Çağatay, A. (2019). Kamu ve özel hastanelerdeki yöneticilerin stratejik yönetim araçları kullanım görüşleri hakkında karşılaştırmalı bir araştırma. [Yayımlanmamış doktora tezi], Gazi Üniversitesi Sosyal Bilimler Enstitüsü.
  • Dess, G. G., & Beard, D. W. (1984). Dimensions of organizational task environments. Administrative Science Quarterly, 29(1), 52. https://doi.org/10.2307/2393080
  • Duncan, R. B. (1972). Characteristics of organizational environments and perceived environmental uncertainty. Administrative Science Quarterly, 17(3), 313. https://doi.org/10.2307/2392145
  • Ganbold, O., & Matsui, Y. (2017). Impact of environmental uncertainty on supply chain integration empirical evidence. The Journal of Japanese Operations Management and Strategy, 7(1), 37-56.
  • Gifford, R., Fleuren, B., Van De Baan, F., Ruwaard, D., Poesen, L., Zijlstra, F., & Westra, D. (2021). To uncertainty and beyond: identifying the capabilities needed by hospitals to function in dynamic environments. Medical Care Research and Review, 79(4), 549–561. https://doi.org/10.1177/10775587211057416
  • Gifford, R., Van Raak, A., Govers, M., & Westra, D. (2024). Back to the future: What healthcare organizations need to thrive in the face of persistent environmental uncertainty. In Advances in health care management. https://doi.org/10.1108/s1474-823120240000022001
  • Hackman, J. R., Katz, D., & Kahn, R. L. (1979). The social Psychology of organizations. Administrative Science Quarterly, 24(3), 495. https://doi.org/10.2307/2989929
  • Halevi, G., Moed, H., & Bar-Ilan, J. (2017). Suitability of Google Scholar as a source of scientific information and as a source of data for scientific evaluation. Review of the literature. Journal of informetrics, 11(3), 823-834.
  • Hofer, C. W., & Schendel, D. (1978). Strategy formulation : analytical concepts. In West Pub. Co. eBooks. http://ci.nii.ac.jp/ncid/BA00977145
  • Jokipii, A. (2009). Determinants and consequences of internal control in firms: a contingency theory based analysis. The Journal of Management and Governance, 14(2), 115–144. https://doi.org/10.1007/s10997-009-9085-x
  • Kandemir, A., & Uğurluoğlu, Ö. (2017). Sağlık kurumları yönetimi literatüründe stratejik yönetim üzerine yürütülen çalışmaların içerik analizi ile incelenmesi. Hacettepe Sağlık İdaresi Dergisi, 20(1), 49-68.
  • Lawrence, P. R., & Lorsch, J. W. (1967). Organization and environment. https://www.hbs.edu/faculty/Pages/item.aspx?num=7917
  • Latan, H., Jabbour, C. J. C., De Sousa Jabbour, A. B. L., Wamba, S. F., & Shahbaz, M. (2018). Effects of environmental strategy, environmental uncertainty and top management’s commitment on corporate environmental performance: The role of environmental management accounting. Journal of Cleaner Production, 180, 297–306. https://doi.org/10.1016/j.jclepro.2018.01.106
  • Li, K., Rollins, J., & Yan, E. (2017). Web of Science use in published research and review papers 1997–2017: a selective, dynamic, cross-domain, content-based analysis. Scientometrics, 115(1), 1–20. https://doi.org/10.1007/s11192-017-2622-5
  • Miller, D. (1987). The structural and environmental correlates of business strategy. Strategic Management Journal, 8(1), 55–76. https://doi.org/10.1002/smj.4250080106
  • Miller, D., & Friesen, P. H. (1978). Archetypes of strategy formulation. Management Science, 24(9), 921–933. https://doi.org/10.1287/mnsc.24.9.921
  • Miller, D., & Friesen, P. H. (1982). Innovation in conservative and entrepreneurial firms: Two models of strategic momentum. Strategic Management Journal, 3(1), 1–25. https://doi.org/10.1002/smj.4250030102
  • Naranjo-Gil, D. (2009). Strategic performance in hospitals. Health Care Management Review, 34(2), 161–170. https://doi.org/10.1097/hmr.0b013e31819e8fd0
  • Nembhard, I. M., Burns, L. R., & Shortell, S. M. (2020). Responding to Covid-19: Lessons from management research. NEJM Catalyst Innovations in Care Delivery, 1(2), 1–7
  • Parnell, J. A., Lester, D. L., Long, Z., & Köseoglu, M. A. (2012). How environmental uncertainty affects the link between business strategy and performance in SMEs. Management Decision, 50(4), 546–568. https://doi.org/10.1108/00251741211220129
  • Paulraj, A., & Chen, I. J. (2007). Environmental Uncertainty and Strategic Supply Management: A Resource dependence perspective and performance Implications. The Journal of Supply Chain Management, 43(3), 29–42. https://doi.org/10.1111/j.1745-493x.2007.00033.x
  • Pfeffer, J. , Salancik, G.R. (1978). The external control of organizations: A resource dependence perspective. New York:Harper & Row Google Scholar
  • Porter, M. E. (1985). Competitive advantage: creating and sustaining superior performance. http://ci.nii.ac.jp/ncid/BA00852365
  • Porter, M. E. (1997). Competitive strategy. Measuring business excellence, 1(2), 12-17.
  • Prado, W.H. (2006). The relationship between cultural intelligence and perceived environmental uncertainty [Unpublished doctoral thesis], Unıversıty Of Phoenıx.
  • Reynolds, P., & Yetton, P. (2015). Aligning business and IT strategies in multibusiness organizations. Journal of Information Technology, 30(2), 101-118.
  • Sharfman, M. P., and J. W. Dean (1991). Conceptualizing and measuring the organizational environment: a multidimensional approach, Journal of Management, 17, 681–700.
  • Şantaş, G., & Şantaş, F. (2020). Güncel pazarlama yaklaşımlarının sağlık hizmetlerinde uygulanabilirliği. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi, 22(2), 432-443.
  • Tan, J. J., & Litsschert, R. J. (1994). Environment‐strategy relationship and its performance implications: An empirical study of the chinese electronics industry. Strategic Management Journal, 15(1), 1–20. https://doi.org/10.1002/smj.4250150102
  • Teece, D., Peteraf, M. & Leih, S. (2016) Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review. 58 (4), 13–35.
  • Trinh, H. Q., & O'Connor, S. J. (2002). Helpful or harmful? The impact of strategic change on the performance of U.S. urban hospitals. Health Services Research, 37(1), 145-171.
  • Qi, Y., Zhao, X., & Sheu, C. (2011). The impact of competitive strategy and supply chain strategy on business performance: The role of Environmental Uncertainty. Decision Sciences, 42(2), 371–389. https://doi.org/10.1111/j.1540-5915.2011.00315.x
  • Utterback, J. M., & Abernathy, W. J. (1975). A dynamic model of process and product innovation. Omega, 3(6), 639–656. https://doi.org/10.1016/0305-0483(75)90068-7
  • Ward, P. T., Duray, R., Keong, L. G., & Sum, C. C. (1995). Business environment, operations strategy, and performance: an empirical study of Singapore manufacturers. Journal of Operations Management, 13(2), 99-115
  • Wood, J. ". (2008). The effect of buyers’ perceptions of environmental uncertainty on satisfaction and loyalty. Journal of Marketing Theory and Practice, 16(4), 309–320. https://doi.org/10.2753/mtp1069-6679160404
  • Yıldırım, A., ve Şimşek, H. (2016). Sosyal bilimlerde nitel araştırma yöntemleri. Seçkin Yayıncılık.
Toplam 45 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Hastane İşletmeciliği, Strateji
Bölüm Araştırma Makaleleri
Yazarlar

Mesut Ardıç 0000-0002-6630-0669

Erken Görünüm Tarihi 30 Eylül 2024
Yayımlanma Tarihi 30 Eylül 2024
Gönderilme Tarihi 6 Temmuz 2024
Kabul Tarihi 9 Ağustos 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 7 Sayı: 2

Kaynak Göster

APA Ardıç, M. (2024). SAĞLIK YÖNETİMİNDE ÇEVRESEL BELİRSİZLİK: İÇERİK ANALİZİNE DAYALI BİR LİTERATÜR TARAMASI. Stratejik Yönetim Araştırmaları Dergisi, 7(2), 142-158. https://doi.org/10.54993/syad.1511538