DİJİTAL HASTALIKLARA BİR ÖRNEK: “ZOOM” YORGUNLUĞUNUN NEDENLERİ VE ÇALIŞANLAR ÜZERİNDEKİ ETKİLERİ

Yıl 2022, Cilt: 12 Sayı: 2, 383 - 400, 01.04.2022

Nur Emine Koç

Öz

Son yıllarda araştırmacılar, görüntülü toplantı teknolojisinin günlük mesai uygulamasını bozacağını ve insanların sosyalleşme biçimini değiştireceğini öngörmüşlerdir. 2020 yılında Kovid-19 pandemisi, görüntülü toplantı sayısında etkili bir artışa sebep olmuştur ve “Zoom”, ücretsiz ve kullanımı kolay olduğu için başlıca kullanılan yazılım haline gelmiştir. Yazılımı, verimlilik, öğrenme ve sosyal etkileşim için önemli bir araç olsa da tüm gün görüntülü toplantıda olmak yorucu olup ““Zoom” Yorgunluğu” teriminin popüler olmasını sağlamıştır. Bu makalede “Zoom” yorgunluğun olası sebepleri üzerine odaklanılmıştır ve mevcut “Zoom” ara yüzünün muhtemelen sebep olduğu psikolojik, sosyal ve fizyolojik sonuçların çeşitli yönlerini belirleyen dört argüman üzerine yoğunlaşılmıştır. Bu argümanlar akademik teori ve araştırmaya dayalıdır. Bu çalışmada ayrıca, “Zoom” kullanan 16 çalışanın, “Zoom” yorgunluğu durumları derinlemesine görüşme ile incelenmiştir. Bu amaçla “Zoom” platformunu gerek iş gerekse özel görüşmeler için sık kullanan 8 kadın 8 erkek çalışan ile görüşülmüştür. Görüşmede kişilerin “Zoom” hakkındaki düşünceleri ve platformu kullanım sıklıkları hakkında bilgi alınmış ve “Zoom” yorgunluğu üzerine fikirlerine başvurulmuştur.

Anahtar Kelimeler

Görüntülü toplantı, fiziksel yorgunluk, psikolojik yorgunluk, sosyal yorgunluk, yakın mesafe bakış, bilgisayar ortamlı iletişim.

AN EXAMPLE OF A DIJITAL DISEASE: CAUSES OF THE “ZOOM” FATIGUE AND ITS EFFECTS ON EMPLOYEES

Öz

In recent years, researchers have predicted that video meeting technology will disrupt the daily work practice and change the way people socialize. In 2020, the Covid-19 pandemic caused an effective increase in the number of video meetings; furthermore, “Zoom” has become mainstream software because it's free and easy to use. While its software is an essential tool for productivity, learning, and social interaction, being in a video meeting all day is tiring and has made the term ““Zoom” Fatigue” popular. Within this article, possible causes of “Zoom” fatigue and four arguments that determine various aspects of the psychological, social and physiological consequences that the current “Zoom” interface is likely to cause are focused on. These arguments are based on academic theory and research. In this study, “Zoom” fatigue conditions of 16 employees using “Zoom” are also examined by in-depth interviews. For this purpose, 8 female and 8 male employees frequently using “Zoom” platform for both business and private meetings are interviewed. During the interview, information obtained about the thoughts of the people through “Zoom” and the frequency of their use of the platform, and their opinions on “Zoom” fatigue are consulted.

Anahtar Kelimeler

Video meeting, physical fatigue, psychological fatigue, social fatigue, close look, computer mediated communication.

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