Bullying at Work, Echo in Online: Examining Workplace Bullying through the Lens of Employee Reviews in Textile Sector

Abstract

As a common and global problem in organizations, workplace bullying has received great attention in various academic disciplines. However, there are calls for more research on workplace bullying. The current study aims to investigate employees' workplace bullying experience while working at one of the leading companies in the textile sector in Türkiye. Data for this study was collected through online employee reviews on Indeed.com. Finally, 104 online reviews by employees of textile company were subjected to thematic analysis via Maxqda software. The results showed that employees experienced (i) verbal, (ii) nonverbal, (iii) practical, and (iv) performance-related bullying. Besides, practical and verbal bullying were the most widely discussed types of bullying behaviors. Furthermore, non-stop work pressure and unfair tasks, and direct insults were the most frequently experienced subthemes of workplace bullying.

Keywords

• Bullying
• Workplace bullying
• Qualitative research
• Online employee reviews

İşyerinde Zorbalık, İnternette Yankı: Tekstil Sektörü Çalışanlarının Değerlendirmeleri Perspektifinden İşyeri Zorbalığının İncelenmesi

Öz

İşletmelerde yaygın ve küresel bir sorun olan işyeri zorbalığı, çeşitli akademik disiplinlerde araştırmacıların ilgisini çekmiştir. Bununla birlikte, işyeri zorbalığı konusunda daha fazla araştırmaya ihtiyaç duyulmaktadır. Bu çalışma, Türkiye'de tekstil sektörünün önde gelen şirketlerinden birinde işyeri zorbalığına maruz kalan çalışanların deneyimlerini incelemeyi amaçlamaktadır. Bu çalışmanın verileri, Indeed.com'daki çevrimiçi çalışan yorumları aracılığıyla toplanmıştır. Son olarak, tekstil şirketi çalışanları tarafından yapılan 104 çevrimiçi yorum, Maxqda yazılımı aracılığıyla tematik analize tabi tutulmuştur. Sonuçlar, çalışanların (i) sözlü zorbalığa, (ii) sözsüz zorbalığa, (iii) fiili zorbalığa ve (iv) performansla ilgili zorbalığa maruz kaldıklarını göstermiştir. Ayrıca, fiili zorbalık ve sözlü zorbalık en çok bahsi geçen zorbalık davranışı olmuştur. Ayrıca, sürekli çalışma baskısı ve adil olmayan görev dağılımı ile doğrudan hakaretler işyeri zorbalığı kapsamında en sık karşılaşılan alt temalardır.

Anahtar Kelimeler

• Zorbalık
• İşyeri zorbalığı
• Nitel araştırma
• Çevrimiçi çalışan yorumları

Kaynakça

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