ÖRGÜTSEL SOSYALLEŞME, BİLGİ PAYLAŞMA DAVRANIŞI VE BİLGİ PAYLAŞMAYA YÖNELİK DUYGULAR ARASINDAKİ İLİŞKİLER / The Relationships Among Organizational Socialization, Knowledge Sharing Behaviour And Emotions About Sharing Knowledge

Yıl 2022, Cilt: 6 Sayı: 2, 352 - 370, 10.10.2022

Canan Nur Karabey , Fatma Duman Öztürk

https://doi.org/10.29216/ueip.1127871

Cited By: 1

Öz

Bu çalışmanın amacı çalışanların örgütsel sosyalleşme algıları, sahip oldukları bilgileri iş arkadaşlarıyla paylaşmaktan dolayı hissedecekleri korku ve zevk duyguları ve bilgi paylaşma davranışları arasındaki ilişkileri incelemektir. Çalışmanın alan araştırması kısmında bir ilimizin ilçe belediyesinde görev yapan 117 çalışandan yüz yüze anket uygulaması yoluyla veriler toplanmıştır. Daha sonra veriler SPSS 22.0 paket programı yardımıyla analizlere tabi tutulmuştur. Analiz sonuçlarına göre örgütsel sosyalleşme arttıkça bilgi paylaşma da güçlenmektedir. Ayrıca çalışanın bilgi paylaşmaktan ötürü yaşadığı zevk arttıkça bilgi paylaşma düzeyinin de arttığı sonucuna ulaşılmıştır. Örgütsel sosyalleşmenin bilgi paylaşmaktan duyulan zevk duygusuyla istatistiksel açıdan anlamlı bir ilişkisinin bulunmadığı, fakat bilgi paylaşmaktan duyulan korku ile beklenenin aksine pozitif yönde ilişkili olduğu gözlenmiştir. Bilgi paylaşmaktan duyulan korku ile paylaşma davranışı arasında istatistiksel açıdan anlamlı bir ilişki tespit edilememiştir.

Anahtar Kelimeler

örgütsel sosyalleşme, bilgi paylaşma davranışı, Bilgi Paylaşmaktan Duyulan Zevk, Bilgi Paylaşmaktan Duyulan Korku

Destekleyen Kurum

Yok

Proje Numarası

Yok

Teşekkür

-

THE RELATIONSHIPS AMONG ORGANIZATIONAL SOCIALIZATION, KNOWLEDGE SHARING BEHAVIOUR AND EMOTIONS ABOUT SHARING KNOWLEDGE / Örgütsel Sosyalleşme, Bilgi Paylaşma Davranışı Ve Bilgi Paylaşmaya Yönelik Duygular Arasındaki İlişkiler

Öz

The aim of this research is to investigate the relationships among employees’ organizational socialization perceptions, fear for and joy of sharing knowledge, and knowledge sharing behaviors. In the survey, data were collected in person through question forms from 117 employees of a municipality in a Turkish province. Then the data were analyzed with SPSS 22.0 software. The results state that as organizational socialization increases knowledge sharing behavior increases too. Moreover, knowledge sharing behavior increases with the increase in the joy of sharing. Organizational socialization was found to have no statistically significant relationship with joy of sharing; but contrary to expectations, it was found to have a positive relationship with fear for sharing knowledge. Fear for sharing knowledge was found to have no statistically significant relationship with sharing behavior.

Anahtar Kelimeler

organizational socialization, knowledge sharing behavior, Joy of Sharing Knowledge, Fear for Sharing Knowledge

Proje Numarası

Yok

Kaynakça

• Abdelwhab Ali, A., Panneer Selvam, D. D. D., and Paris, L., & Gunasekaran, A. (2019). Key Factors Influencing Knowledge Sharing Practices and Its Relationship with Organizational Performance within the Oil and Gas Industry. Journal of Knowledge Management, 23 (9), 1806-1837.
• Aboelmaged, M. G. (2018). Knowledge Sharing through Enterprise Social Network (ESN) Systems: Motivational Drivers and Their Impact on Employees’ Productivity. Journal of Knowledge Management, 22 (2), 362-383.
• Adil, A., Kausar, S., Ameer, S., Ghayas, S., and Shujja, S. (2021). Impact of Organizational Socialization on Organizational Citizenship Behavior: Mediating Role of Knowledge Sharing and Role Clarity. Current Psychology, Access address: https://www.semanticscholar.org/paper/Impact-of-organizational-socialization-on-behavior%3A-Adil-Kausar/2c1117517b4 f67399a5a153ca4af6833790e603c
• Ahmad, F., and Karim, M. (2019). Impacts of Knowledge Sharing: A Review and Directions for Future Research. Journal of Workplace Learning, 31(3), 207-230.
• Akghar, A., and Ghalipour, A. (2011). The Role of Socialization in Knowledge Management in Virtual Teams. The 6th International Workshop on Ubiquitous and Collaborative Computing, 97-102, Northumbria University, Newcastle.
• Aksay, B. (2021). Kamu ve Özel Sektör Çalışanlarında Bilgi Paylaşma Korkusu. Uluslararası Toplum Araştırmaları Dergisi, 1 (37), 4400-4428.
• Al Saifi, S. A., Dillon, S., and McQueen, R. (2016). The Relationship between Face To Face Social Networks and Knowledge Sharing: An Exploratory Study of Manufacturing Firms. Journal of Knowledge Management, 2(2), 308-326.
• Allameh, M. S., Broumand, S., Aghababapour, T., and Ghorbani, O. (2013). Studying the Impact of Attitude towards Knowledge Sharing on Employees’ Happiness. International Journal of Academic Research in Business and Social Sciences, 3(5), 115-126.
• AlShamsi, O., and Ajmal, M. (2018). Critical Factors for Knowledge Sharing in Technology-Intensive Organizations: Evidence from UAE Service Sector. Journal of Knowledge Management, 22(2), 384-412.
• Ashforth, B.E., Saks, A. M., and Lee, R.T. (1997). On The Dimensionality of Jones’ (1986) Measures of Organizational Socialization Tactics. International Journal of Selection and Assessment, (5)4, 200-214.
• Baker, A. (2018). An Investigation of the Interaction between Organizational Culture and Knowledge Sharing through Socialization: A Multi-Level Perspective. (Unpublished Doctoral Dissertation). Nova Southeastern University, College of Engineering and Computing.
• Bock, G. W., and Kim, Y. (2002). Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing. Information Resources Management Journal, 15(2), 14–21.
• Bryman, A. (2008). Social Research Methods. Oxford: Oxford University Press.
• Cai, Y., Song, Y, Xiao, X., and Shi, W. (2020). The Effect of Social Capital on Tacit Knowledge-Sharing Intention: The Mediating Role of Employee Vigor. SAGE Open, 10(3), 1–13.
• Compeau, D. R., and Higgins, C. A. (1995). Computer Self-Efficacy Development of a Measure and Initial Test. MIS Quarterly, 19(2), 189–211.
• Creative Research Systems (2022). Erişim Adresi: https://www.surveysystem.com/sscalc.htm.
• Crisogen, D. T. (2015). Types of Socialization and Their Importance in Understanding the Phenomena of Socialization. European Journal of Social Sciences Education and Research, 2(4), 331-336.
• Curado, C., Vieira, S. (2019). Trust, Knowledge Sharing and Organizational Commitment in SMEs. Personnel Review, 48(6), 1449-1468.
• Fang, Y. (2017). Coping with fear and guilt using mobile social networking applications: Knowledge hiding, loafing, and sharing. Telematics and Informatics, 34, 779–797.
• Gagné, M. (2009). A Model of Knowledge Sharing Motivation. Human Resource Management, 48, 571–589.
• Gagné, M., Forest, J., Vansteenkiste, M., Crevier‐Braud, L., Van den Broeck, A., Aspeli, A. K., and Westbye, C. (2015). The Multidimensional Work Motivation Scale: Validation Evidence in Seven Languages and Nine Countries.
• European Journal of Work and Organizational Psychology, 24, 178–196.
• Ganguly, A., Talukdar, A. and Chatterjee, D. (2019). Evaluating the Role of Social Capital, Tacit Knowledge Sharing, Knowledge Quality and Reciprocity in Determining Innovation Capability of an Organization. Journal of Knowledge Management, 23 (6), 1105–1135.
• Garfield, S. (2006).10 Reasons Why People Don't Share Their Knowledge. Knowledge Management Review, 9(2), 10–11.
• Göksel, A. and Aydıntan, B. (2017). How Can Tacit Knowledge Be Shared More in Organizations? A Multidimensional Approach to the Role of Social Capital and Locus of Control. Knowledge Management Research & Practice, 15(1), 34-44.
• Haider, S. (2009). The Organizational Knowledge Iceberg: An Empirical Investigation. Knowledge and Process Management, 16(2), 74-84.
• Han, J., and Hovav, A. (2019). The Effect of Paradoxical Tensions between Confucian Culture and Organizational Culture on Fear and Knowledge Sharing Intention. Proceedings of the 52nd Hawaii International Conference on System Sciences, 5329-5338.
• Han, J., Hovav, A., and Hemmert, M. (2022). Confucian Values, Social Fear, and Knowledge Sharing in Korean Organizations. Journal of Computer Information Systems, 62(2), 237-246.
• Hatunoğlu, M., and Yeşil, S. (2020). Bilgi Paylaşımını Etkileyen Faktörlerin Bilgi Paylaşımı Üzerine Etkisi: Bir Alan Araştırması. Uluslararası Toplum Araştırma Dergisi, 16(27), 424-464.
• Hau, Y. S., Kim, B. and Lee, H. (2016). What Drives Employees to Share Their Tacit Knowledge in Practice? Knowledge Management Research & Practice, 14(3), 295–308.
• Hau, Y. S., Kim, B., Lee, H., and Kim, Y. (2013). The Effects of Individual Motivations and Social Capital on Employees’ Tacit and Explicit Knowledge Sharing Intentions. International Journal of Information Management, 33, 356-366.
• Huang, C. (2009). Knowledge Sharing and Group Cohesiveness on Performance: An Empirical Study of Technology R&D Teams in Taiwan. Technovation, 29(11), 786–797.
• Hung, S. Y., Durcikova, A., Lai, H. N. and Lin, W. M. (2011). The Influence of Intrinsic and Extrinsic Motivation on Individuals’ Knowledge Sharing Behavior. International Journal of Human–Computer Studies, 69, 415–427.
• Ipe, M. (2003). Knowledge Sharing in Organizations: A Conceptual Framework. HRM Development Review, 2, 337–359.
• Jeon, G. H., Lee, K. C. (2020). Emotional Factors Affecting Knowledge Sharing Intentions in the Context of Competitive Knowledge Network. Sustainability, 12, 1-23.
• Karabulut Çakır, S. (2021). Psikolojik Güçlendirme Algısı Bağlamında Örgütsel Sosyalleşme ve Olumlu Çıktıları. (Yayımlanmamış Doktora Tezi). Atatürk Üniversitesi Sosyal Bilimler Enstitüsü, Erzurum.
• Karavardar, G. (2012). Çalışan İlişkileri ve Bilgi Paylaşımı: Bankacılık Sektöründe Bir Uygulama. Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2(1), 145-156.
• Kochanska, G., Woodard, J., Kim, S., Koenig, J. L., Yoon, J. E., and Barry, R. A. (2010). Positive Socialization Mechanisms in Secure and Insecure Parent-Child Dyads: Two Longitudinal Studies. Journal of Child Psychology and Psychiatry, 51(9), 998–1009.
• Lai, M., Lee, G. (2007). Relationships of Organizational Culture toward Knowledge Activities. Business Process Management Journal, 13(2), 306-322.
• Lan, J., Wong, C-S., and Wong, I. K. (2022). The Role of Knowledge Sharing in Hotel Newcomer Socialization: A Formal Intervention Program. International Journal of Contemporary Hospitality Management, 34(6), 2250-2271.
• Lin, H. F. (2007). Effects of Extrinsic and Intrinsic Motivation on Employee Knowledge Sharing Intentions. Journal of Information Science, 33, 135–149.
• Louis, M. R. (1980). Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings. Administrative Science Quarterly, 25(2), 226-251.
• Marra, M. (2004). The Contribution of Evaluation to Socialization and Externalization of Tacit Knowledge: The Case of the World Bank. Italian National Research, 10(3), 263-283.
• Moghavvemi, S., Sharabati, M., Paramanathan, T., Rahin, and N. M. (2017). The Impact of Perceived Enjoyment, Perceived Reciprocal Benefits and Knowledge Power On Students' Knowledge Sharing Through Facebook. The International Journal of Management Education, 15, 1-12.
• Nonaka, I., and Konno, N. (1998). The Concept of “Ba”: Building a Foundation for Knowledge Creation. California Management Review, 40(3), 40-54.
• Nonaka, I., and Toyama, R. (2015). The Knowledge-creating Theory Revisited: Knowledge Creation as a Synthesizing Process. In: Edwards, J. S. (eds). The Essentials of Knowledge Management (s. 95-110). London: Palgrave Macmillan.
• Obrenovic, B., Jianguo, D., Tsoy, D., Obrenovic, S., Khan, M. A. S., Anwar, and F. (2020). The Enjoyment of Knowledge Sharing: Impact of Altruism on Tacit Knowledge-Sharing Behavior. Frontiers in Psychology, 11, 1-16.
• Oliveira, M., Curado, C. M. M., Maçada, A. C. G., and Nodari, F. (2015). Using Alternative Scales to Measure Knowledge Sharing Behavior: Are There Any Differences?. Computers in Human Behavior, 44, 132-140.
• Raina, R., and Chauhan, R. (2016). Organizational Socialization & Work Related Attitudes in India’s Uncertainty Culture. Indian Journal of Industrial Relations, 52(2), 279-292.
• Razmerita, L., Kirchner, K., and Nielsen, P. (2016). What Factors Influence Knowledge Sharing in Organizatıons?: A Social Dilemma Perspective of Social Media Communication. Journal of Knowledge Management, 20(6), 1225-1246.
• Renzl, B. (2008). Trust in Management and Knowledge Sharing: The Mediating Effects of Fear and Knowledge Documentation. The International Journal of Management Science, 36, 206-220.
• Serenko, A., and Bontis, N. (2016). Negotiate, Reciprocate, Or Cooperate? The Impact of Exchange Modes On Inter-Employee Knowledge Sharing. Journal of Knowledge Management, 20(4), 687-712.
• Settoon, R. P., and Mossholder, K. W. (2002). Relationship Quality and Relationship Context as Antecedents of Person-and Task-focused Interpersonal Citizenship Behavior. Journal of Applied Psychology, 87, 255-267.
• Taormina, R. J. (1994). The Organizational Socialization Inventory. International Journal of Selection and Assessment, 2(3), 133-145.
• Taormina, R. J. (2004). Convergent Validation of Two Measures of Organizational Socialization. International Journal of Human Resource Management, 15(1), 76–94.
• Tokgöz Bakıroğlu, C. (2013). Sosyalleşme ve Kimlik İnşası Ekseninde Sosyal Paylaşım Ağları. Marmara Üniversitesi, Akademik Bilişim Konferansı, Erişim Adresi: https://ab.org.tr/ab13/bildiri/228.pdf
• Wanberg, C. R. (2012). The Oxford Handbook of Organizational Socialization. New York: Oxford University Press.
• Wasko, M. M. and Faraj, S. (2005). Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practices. MIS Quarterly, 29, 35–57.
• Xue, Y., Bradley, J., and Liang, H. (2011). Team Climate, Empowering Leadership, and Knowledge Sharing. Journal of Knowledge Management, 15(2), 299-312.