The Mediating Role of Job Stress in the Effect of Role Overload on Job Satisfaction: An Application on Teachers Working in Public and Private Sector

Abstract

The purpose of this study is to investigate the mediating role of job stress in the effect of role overload on job satisfaction. In order to conduct this study, a questionnaire has been applied to 508 teachers working in various provinces of Turkey. Teachers working in public and private sectors participated in the survey. The data obtained in the research has been subjected to analysis through SPSS 24 and Process Macro (4.2) programs. The hypotheses in the study has been developed based on the Job Demands and Resources Theory. As a result of the analysis of the data, it was concluded that the effect of role overload on job stress is positive and significant, the effect on job satisfaction is negative and insignificant, and job stress has a negative and significant effect on job satisfaction. It was determined that job stress has a full mediating effect on the effect of role overload on job satisfaction. These results reveal that education policy makers and administrators working in the education sector should produce policies that will enable teachers to increase their productivity and job satisfaction and reduce their job stress.

Keywords

• Role Overload
• Job Stress
• Job Satisfaction

Aşırı Rol Yükünün İş Tatminine Etkisinde İş Stresinin Aracı Rolü: Kamuda ve Özel Sektörde Çalışan Öğretmenler Üzerine Bir Uygulama

Öz

Bu çalışmanın amacı aşırı rol yükünün iş tatmini üzerine etkisinde iş stresinin aracı rolünün araştırılmasıdır. Bu araştırmanın yapılabilmesi için Türkiye’nin çeşitli illerinde görev yapan 508 öğretmene anket uygulanmıştır. Ankete kamu ve özel sektörde çalışan öğretmenler katılmıştır. Araştırmada elde edilen veriler SPSS 24 ve Process Makro (4.2) programları aracılığıyla analize tabi tutulmuştur. Çalışmada yer alan hipotezler İş Talepleri ve Kaynakları Teorisine dayanılarak geliştirilmiştir. Verilerin analizi sonucunda aşırı rol yükünün iş stresi üzerindeki etkisinin pozitif ve anlamlı, iş tatmini üzerindeki etkisinin negatif ve anlamsız olduğu; iş stresinin ise iş tatmini üzerinde negatif ve anlamlı etkisinin olduğu sonucuna ulaşılmıştır. Aşırı rol yükünün iş tatmini üzerine etkisinde iş stresinin tam aracı etkiye sahip olduğu tespit edilmiştir. Bu sonuçlar, eğitim politikası yapıcılarının ve eğitim sektöründe görev alan yöneticilerin, öğretmenlerin verimliliklerini ve iş tatminlerini artırmalarına, iş streslerini ise azaltmalarına imkân sağlayacak politikalar üretmeleri gerekliliğini ortaya koymaktadır.

Anahtar Kelimeler

• Aşırı Rol Yükü
• İş Stresi
• İş Tatmini

Kaynakça

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