Stresten Desteğe: Kamu Kurumlarında Teknostres İnhibitörlerinin Görev Üretkenliğe Etkisi

Öz

Amaç: Bu çalışmanın amacı, teknostres yaratan faktörlerin (yaratıcılar) ve engelleyicilerinin (inhibitörler) çalışanların görev verimliliği üzerindeki etkisini incelemektir. Yöntem: Bu araştırmada nicel araştırma tekniklerinden anket yöntemi kullanılmıştır. Saha uygulaması Fırat Üniversitesi (Elazığ) akademik ve idari personellere yönelik yapılmıştır. Toplamda veri analizine uygun 356 anket elde edilmiştir. Veriler SPSS istatistik programında analiz edilmiştir. Bulgular: Regresyon analizi bulgularına göre, teknostres yaratıcılarının görev üretkenliği üzerindeki etkisi istatistiksel olarak anlamsızdır ve teknostres yaratıcıları görev üretkenliğindeki varyansın yalnızca %2'sini açıklamaktadır. Ancak, teknostrese katkıda bulunan faktörlerden biri olan tekno-belirsizliğin anlamlı bir etkiye sahip olduğu görülmüştür. Teknostres inhibitörlerinin görev üretkenliği üzerindeki etkisi anlamlıdır ve varyansın %21'ini açıklamıştır. Ayrıca, teknostres inhibitörleri arasında iş memnuniyetinin en yüksek etkiye sahip olduğu ve devam bağlılığının anlamlı bir etkiye sahip olmadığı bulunmuştur. Orijinallik: Literatürde çalışmalar ağırlıklı olarak teknostres yaratıcılarının ve engelleyicilerinin motivasyon, tükenmişlik, üretkenlik ve performans üzerindeki etkilerine odaklanmaktadır. Araştırmamız, teknostres yaratıcılarının ve engelleyicilerinin görev üretkenliği üzerindeki etkilerini incelemektedir.

Anahtar Kelimeler

• Teknostres
• Görev Üretkenliği
• Dijitalleşme
• Örgütsel Davranış
• Teknoloji Yönetimi

From Stress to Support: How Technostress Inhibitors Drive Task Productivity in Public Institutions

Öz

Purpose: The purpose of this study is to examine the effects of technostress creating factors (creators) and inhibitors on the task productivity of employees. Method: In this study, the survey method, one of the quantitative research techniques, was used. The field application was conducted on academic and administrative staff of Fırat University (Elazıg). A total of 356 surveys suitable for data analysis were obtained. The data were analyzed in the SPSS statistics program. Findings: According to the regression analysis findings, the effect of technostress creators on task productivity is statistically non-significant, and technostress creators explain only 2% of the variance in task productivity. However, it was observed that techno-uncertainty, which is one of the factors contributing to technostress, had a significant effect. The effect of technostress inhibitors on task productivity was significant and explained 21% of the variance. It has also been found that job satisfaction had the highest effect among technostress inhibitors and continuance commitment did not have a significant effect. Originality: Studies in the literature mainly focus on the effects of technostress creators and inhibitors on motivation, burnout, productivity and performance. Our research examines the effects of technostress creators and inhibitors on task productivity.

Anahtar Kelimeler

• Technostress
• Task Productivity
• Digitalization
• Organizational Behavior
• Technology Management

Kaynakça

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