The Mediating Role of Psychological Security and Life Satisfaction in the Effect of Organizational Support on Organizational Trust: A Study on Healthcare Workers

Yıl 2024, Cilt: 58 Sayı: 4, 691 - 702, 31.10.2024

Tekin Sancar

https://doi.org/10.51551/verimlilik.1522419

Öz

Purpose: This research is aimed to identify the mediating role of psychological safety and life satisfaction in the effect of organizational support on organizational trust from the healthcare workers' perspective.
Methodology: Cross-sectional design was preferred in line with the purpose of the study. This cross-sectional study was carried out on all healthcare professionals of a private healthcare organization which operates as a branch of a chain hospital group in Ankara. A total of 450 people expressed their willingness to participate in the questionnaire. However, 53 people could not finish the survey due to overcrowding. Thus, the final sample comprised of 397 people. Data were collected by face-to-face survey method. Path analysis, one of the structural equation modeling (SEM) methods, was used in the analysis of the data set.
Findings: This research finds that organizational support directly and indirectly affects organizational trust in a significant way and that organizational trust will rise as organizational support grows. When the mediating variables of psychological safety and life satisfaction are entered into the model together, the effect of organizational support on organizational trust is not significant. Thus, psychological safety and life satisfaction are full mediating variables. These results indicate that as the level of organizational support increases, the level of organizational trust can be indirectly increased through the mediation of psychological safety and life satisfaction.
Originality: These findings suggest that organizational support directly and indirectly significantly impacts organizational trust and that psychological safety and life satisfaction mediate the association between organizational support and organizational trust.

Anahtar Kelimeler

Psychological Security, Life Satisfaction, Organizational Support, Organizational Trust, Healthcare Workers

Örgütsel Desteğin Örgütsel Güven Üzerindeki Etkisinde Psikolojik Güvenlik ve Yaşam Doyumunun Aracılık Rolü: Sağlık Çalışanları Üzerinde Bir Araştırma

Öz

Amaç: Bu araştırma, sağlık çalışanları açısından örgütsel desteğin örgütsel güven üzerindeki etkisinde psikolojik güvenlik ve yaşam doyumunun aracı rolünü belirlemeyi amaçlamaktadır.
Yöntem: Araştırmanın amacı doğrultusunda kesitsel desen tercih edilmiştir. Kesitsel tipte olan bu çalışma, Ankara'da zincir hastaneler grubunun şubesi olarak faaliyet gösteren özel bir sağlık kuruluşunun tüm sağlık çalışanları üzerinde gerçekleştirilmiştir. Toplam 450 kişi ankete katılma isteğini dile getirmiştir. Ancak 53 kişi yoğunluktan dolayı anketi tamamlayamamıştır. Böylece nihai örneklem 397 kişiden oluşmuştur. Veriler yüz yüze anket yöntemiyle toplanmıştır. Veri setinin analizinde yapısal eşitlik modelleme (SEM) yöntemlerinden biri olan yol analizi kullanılmıştır.
Bulgular: Bu araştırma, örgütsel desteğin doğrudan ve dolaylı olarak örgütsel güveni önemli ölçüde etkilediğini ve örgütsel destek arttıkça örgütsel güvenin de artacağını ortaya koymaktadır. Psikolojik güvenlik ve yaşam doyumu aracı değişkenleri modele birlikte girdiğinde örgütsel desteğin örgütsel güven üzerindeki etkisi anlamlı değildir. Dolayısıyla psikolojik güvenlik ve yaşam doyumu tam aracı değişkenlerdir. Bu sonuçlar, örgütsel destek düzeyi arttıkça psikolojik güvenlik ve yaşam tatmini aracılığıyla örgütsel güven düzeyinin dolaylı olarak artırılabileceğini göstermektedir.
Özgünlük: Bu bulgular, örgütsel desteğin doğrudan ve dolaylı olarak örgütsel güveni önemli ölçüde etkilediğini ve psikolojik güvenlik ile yaşam memnuniyetinin, örgütsel destek ile örgütsel güven arasındaki ilişkiye aracılık ettiğini göstermektedir.

Anahtar Kelimeler

Psikolojik Güvenlik, Yaşam Doyumu, Örgütsel Destek, Örgütsel Güven, Sağlık Çalışanları

Destekleyen Kurum

Herhangi bir kurum desteklememektedir.

Kaynakça

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