Research on the Digital Citizenship Scale for Strengthening the Digital Government Ecosystem

Öz

This study, titled "Research on the Digital Citizenship Scale for Strengthening the Digital Government Ecosystem," emphasizes the importance of the concept of digital citizenship and aims to enhance the effectiveness of digital government. The research focuses on a specific scale development process, aiming to assess the ability of digital citizens to use information technologies effectively and conscientiously. Based on a sample of participants from various demographic backgrounds, the study evaluates the construct validity and unidimensionality of the scale. In this context, statistical techniques such as factor analysis are used to determine the construct validity of the scale. During the development phase of the scale, the scope, objectives, and reliability of the measurement tool were taken into account. The results demonstrate that the scale is a reliable and valid tool for measuring the concept of digital citizenship. This study aims to contribute to the strengthening of the digital government ecosystem by guiding policies and practices towards enabling digital citizens to use information technologies effectively and conscientiously. Key Words: Public Administration, Digital Citizenship, Digital Government JEL Classification: H83,O31

Anahtar Kelimeler

• Public Administration
• Digital Citizenship
• Digital Government

Dijital Devlet Ekosisteminin Güçlendirilmesi İçin Dijital Vatandaşlık Ölçeği Araştırması

Öz

Dijital Devlet Ekosisteminin Güçlendirilmesi için Dijital Vatandaşlık Ölçeği Araştırması" başlıklı çalışma, dijital vatandaşlık kavramının önemini vurgulayarak dijital devletin etkinliğini artırmayı amaçlamaktadır. Araştırma, özel bir ölçek geliştirme süreci üzerine odaklanarak, dijital vatandaşların bilgi teknolojilerini etkin ve bilinçli bir şekilde kullanmalarını değerlendirmeyi hedeflemektedir. Çalışma, farklı demografik yapıdaki katılımcılardan oluşan bir örnekleme dayanarak, ölçeğin yapı geçerliliğini ve tek boyutluluk kavramını değerlendirmektedir. Bu bağlamda, araştırma ölçeğin yapı geçerliliğini belirlemek için faktör analizi gibi istatistiksel teknikler kullanmaktadır. Ölçeğin geliştirilmesi aşamasında, ölçeğin kapsamı, amaçları ve ölçme aracının güvenilirliği dikkate alınmıştır. Sonuçlar, dijital vatandaşlık kavramının ölçülmesi için etkili bir araç olan ölçeğin güvenilir ve geçerli olduğunu göstermektedir. Bu çalışma, dijital vatandaşların bilgi teknolojilerini etkin ve bilinçli bir şekilde kullanmalarına yönelik politika ve uygulamalara rehberlik ederek, dijital devlet ekosisteminin güçlendirilmesine katkı sağlamayı amaçlamaktadır. Anahtar Kelimeler: Kamu Yönetimi, Dijital Vatandaşlık, Dijital Devlet JEL Sınıflandırması: H83,O31

Anahtar Kelimeler

• Kamu Yönetimi
• Dijital Vatandaşlık
• Dijital Devlet

Kaynakça

1. Arslan, G. (2015). Ergenlerde psikolojik sağlamlık: Bireysel koruyucu faktörlerin rolü. Turkish Psychological Counseling and Guidance Journal, 5(44), 73-82.
2. Blankson, C., & Kalafatis, S. P. (2004). The development and validation of a scale measuring consumer/customer-derived generic typology of positioning strategies. Journal of marketing management, 20(1-2), 5-43.
3. Chen, L. L., Mirpuri, S., Rao, N., & Law, N. (2021). Conceptualization and measure-ment of digital citizenship across disciplines. Educational Research Review, 33, Article 100379. https://doi.org/10.1016/j.edurev.2021.100379
4. Choi, M., Glassman, M., & Cristol, D. (2017). What it means to be a citizen in the internet age: Development of a reliable and valid digital citizenship scale. Computers & Education, 107, 100-112.
5. Council of Europe. (2017). Digital Citizenship Education: Overview and New Perspectives. Strasbourg, France. Retrieved from Council of Europe
6. Council of Europe. (2022). Digital Citizenship Education Handbook. Retrieved from Council of Europe Handbook
7. DeVellis, R. F. (1991). Scale development: Theory and applications. London, England: Sage
8. Devriésère, V. (2019). La citoyenneté numérique. Revista Universitară de Sociologie, 15(2 (HorsSer)), 82-88.

9. Floridi, L. (2014). The Fourth Revolution: How the Infosphere is Reshaping Human Reality. Oxford University Press.
10. Gerbing, D. W., & Anderson, J. C. (1988). An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of marketing research, 25(2), 186-192.
11. Görmez, E., (2016), Öğretmen Adaylarının "Dijital Vatandaşlık ve Alt Boyutları" Hakkındaki Görüşleri, International Periodical for the Languages, Literature and History of Turkish or Turkic Volume 11/21,125-144.
12. Hava, K., & Gelibolu, M. F. (2018). The impact of digital citizenship instruction through flipped classroom model on various variables. Contemporary Educational Technology, 9(4), 390-404. https://doi.org/10.30935/cet.471013
13. Heider, K. L., & Jalongo, M. R. (2014). Young children and families in the information age: Applications of technology in early childhood. Springer.
14. Hintz, A., & Brown, I. (2017). Enabling digital citizenship? The reshaping of surveillance policy after Snowden. International Journal of Communication, 11, 782-801.
15. Hollandsworth, R., Donovan, J., & Welch, M. (2017). Digital citizenship: You Can’t go home again. TechTrends, 61(6), 524-530.
16. Jæger, Birgit (2020). Digitalisering af den offentlige sektor i et historisk perspektiv. [Digitalization of the Public Sector in a Historical Perspective]. In Jesper Hundebøl, Anja S. Pors & Lars H. Sørensen (Eds.). Digitalisering i offentlig forvaltning (pp. 51-74). København: Samfundslitteratur. Juvonen, J., & Gross, E. F. (2008). Extending the school grounds?—Bullying experiences in cyberspace. Journal of School Health, 78(9), 496-505.
17. Karagöz, Y. (2015). Spss 22 uygulamalı biyoistatistik, 2. Basım, Ankara, Nobel Yayınevi.
18. Lips, M., Eppel, E., Cunningham, M., & Hopkins-Burns, V. (2009). Public attitudes to e-government. Social Science Computer Review, 27(4), 499-508. https://doi.org/10.1177/0894439309335212
19. Livingstone, S. (2012). Children and the Internet: Great expectations, challenging realities. Polity.
20. Livingstone, S., Haddon, L., Görzig, A., & Ólafsson, K. (2011). Risks and safety on the internet: The perspective of European children. Full Findings. LSE, EU Kids Online.
21. Malhotra, N. K. (2010). Marketing research: an applied orientation. 6th global ed.
22. Margetts, H., & Dunleavy, P. (2013). The second wave of digital-era governance: A quasi-paradigm for government on the Web. Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, 371(1987), 20120382. https://doi.org/10.1098/rsta.2012.0382
23. Martens, H. (2016). Evaluating media literacy education: Concepts, theories and future directions. Journal of Media Literacy Education, 8(1), 1-22.
24. Mossberger, K., Tolbert, C.J., McNeal, R.S., (2008), Digital Citizenship: The Internet Society and Participation, The MIT Press: Cambridge, UK.
25. Netemeyer, R. G., Bearden, W. O., & Sharma, S. (2003). Scaling procedures: Issues and applications. sage publications.
26. Özdamar, K. (1999). Paket programlar ile istatistiksel veri analizi-1: SPSS-MINITAB. Kaan Kitabevi.
27. Uzunboylu, H. & Hürsen, C. (2011). Lifelong learning competence scale (LLLCS): The study of validity and reliability. Hacettepe University Journal of Education, 41, 449-460.
28. Öztürk, M., (2021), Dijital Vatandaşlık Araştırmalarının İncelenmesi: Kavramsal ve Yöntemsel Eğilimler, Yükseköğretim ve Bilim Dergisi,11 (2), 385-393.
29. Ribble, M. (2015). Digital citizenship in schools: Nine elements all students should know (3rd ed.). International Society for Technology in Education.
30. Ribble, M.& Bailey, G. (2007). Digital Citizenship in Schools. Washington, DC: ISTE. ISBN:978-1-56484-232- 9. Ribble, M., Bailey, G. & Ross, T.W. (2004). Addressing Appropriate Technology Behavior. Learning & Leading with Technology. 32(1), 6-12.
31. Taddeo, M. (2019). The ethics of digital citizenship. Philosophy & Technology, 32(1), 77-81.
32. Terry, C., & Cain, J. (2016). The emerging issue of digital empathy. American journal of pharmaceutical education, 80(4).
33. Türk, P. (2022). De quelle société politique le citoyen numérique est-il membre?. La Revue des droits de l’homme. Revue du Centre de recherches et d’études sur les droits fondamentaux, (22).
34. Van Deursen, A. J., & van Dijk, J. A. (2014). The digital divide shifts to differences in usage. New Media & Society, 16(3), 507-526.