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Video Conferencing from Crises and Disasters to Daily Life: Reviewing the Psychometric Properties of the Zoom Exhaustion and Fatigue Scale and Determining the Cut-off Score

Yıl 2024, , 58 - 71, 28.03.2024
https://doi.org/10.53568/yyusbed.1338569

Öz

Video conferencing solutions have become a primary tool to sustain general operations during crises or disasters, and their usage is increasingly widespread even under normal circumstances. This study aims to examine the psychometric properties of the Turkish version of the Zoom Exhaustion and Fatigue Scale (ZEFS) and obtain a cut-off score from the scale to distinguish the state of feeling mentally exhausted and fatigued. The study was conducted with 270 university students. Participants completed an information form, the ZEFS, and the Chalder Fatigue Scale (CFS). In confirmatory factor analysis, the 5-factor structure in the original form of the scale was achieved. Significant correlations were found between ZEFS and CFS scores, with ZEFS scores predicting CFS scores. Significant results were found among video conferencing evaluation, attendance numbers, health complaints, and ZEFS variables. In the ROC analysis, the mean cut-off score was found to be 1.96. According to the cut-off score, total CFS score, number of video conferencing attendances, perceived burden, and enjoyment differed. Cronbach's alpha coefficient was .95 for the entire scale, ranging from .87 to .92 for its subscales. The results indicate that the Turkish version of ZEFS is a psychometrically adequate measurement tool for assessing and distinguishing exhaustion and fatigue caused by the increasing use of video conferencing in the digital age.

Kaynakça

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  • Amponsah, S., van Wyk, M. M., & Kolugu, M. K. (2022). Academic Experiences of “Zoom-Fatigue” as a Virtual Streaming Phenomenon During the COVID-19 Pandemic. International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 17(6), 1-16. http://dx.doi.org/10.4018/IJWLTT.287555
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  • Bailenson, J. N. (2021). Nonverbal overload: A theoretical argument for the causes of zoom fatigue. Technology, Mind, and Behavior, 1(3), 1-13. https://doi.org/10.1037/tmb0000030
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  • Borhany, T., Shahid, E., Siddique, W. A. & Ali, H. (2018). Musculoskeletal problems in frequent computer and internet users. Journal of Family Medicine and Primary Care, 7(2), 337. https://doi.org/10.4103/jfmpc.jfmpc_326_17
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  • Canvin, L. K., Janecka, M. & Clark, D. M. (2016). Focussing Attention on Oneself Increases the Perception of Being Observed by Others. Journal of Experimental Psychopathology, 7(2), 160. https://doi.org/10.5127%2Fjep.047315
  • Cao, X. (2021, December 15). Analyzing the Popularity of Zoom Video Communications Using Marketing Mix Theory [Conference Paper]. 2021 3rd International Conference on Economic Management and Cultural Industry, (p. 301-305). Atlantis Press. https://dx.doi.org/10.2991/assehr.k.211209.051
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  • Chalder, T., Berelowitz, G., Pawlikowska, T., Watts, L., Wessely, S., Wright, D. & Wallace, E. P. (1993). Development of a fatigue scale. Journal of Psychosomatic Research, 37(2), 147-153. https://doi.org/10.1016/0022- 3999(93)90081-p
  • Chou, W. P., Wang, P. W., Chen, S. L., Chang, Y. P., Wu, C. F., Lu, W. H. & Yen, C. F. (2020). Voluntary reduction of social interaction during the COVID-19 pandemic in Taiwan: related factors and association with perceived social support. International Journal of Environmental Research and Public Health, 17(21), 8039. https://doi.org/10.3390/ijerph17218039
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  • Davidson, M. (2014). Known-groups validity. Encyclopedia of quality of life and well-being research, 3481-3482. https://doi.org/10.1007/978-94-007-0753-5_1581
  • Dean, B. (2022, January 6). Zoom User Stats: How Many People Use Zoom in 2022? Banclinko. https://backlinko.com/zoom-users
  • Denson, T. F., Creswell, J. D. & Granville-Smith, I. (2012). Self-focus and social evaluative threat increase salivary cortisol responses to acute stress in men. Journal of Behavioral Medicine, 35(6), 624-633. https://doi.org/10.1007/s10865-011-9393-x
  • Dhir, A., Yossatorn, Y., Kaur, P. & Chen, S. (2018). Online social media fatigue and psychological wellbeing—A study of compulsive use, fear of missing out, fatigue, anxiety and depression. International Journal of Information Management, 40, 141-152. https://doi.org/10.1016/j.ijinfomgt.2018.01.012
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Kriz ve Afetlerden Gündelik Hayata Video Konferans: Zoom Tükenmişlik ve Yorgunluk Ölçeği’nin Psikometrik Özelliklerinin Gözden Geçirilmesi ve Kesme Puanının Belirlenmesi

Yıl 2024, , 58 - 71, 28.03.2024
https://doi.org/10.53568/yyusbed.1338569

Öz

Videokonferans uygulamaları kriz ya da afet dönemlerinde işleyişi sürdürmek üzere birincil araç haline gelirken, olağan koşullarda da kullanım oranı giderek yaygınlaşmaktadır. Bu çalışmada Zoom Tükenmişlik ve Yorgunluk Ölçeği (ZTYÖ) Türkçe formunun psikometrik özelliklerinin incelenmesi ve zihinsel açıdan tükenmiş ve yorgun hissetme durumunu ayırt edebilmesine yönelik ölçekten eşik değer niteliğinde bir kesme puanının belirlenmesi amaçlanmaktadır. Çalışma 270 üniversite öğrencisi ile yürütülmüştür. Katılımcılara bilgi toplama formu, ZTYÖ ve Chalder Yorgunluk Ölçeği (CYÖ) uygulanmıştır. Doğrulayıcı faktör analizinde, ölçeğin özgün formundaki 5 faktörlü yapı sağlanmıştır. ZTYÖ puanları ile CYÖ puanları arasında anlamlı ilişkiler olduğu, ZTYÖ puanın CYÖ puanını yordadığı bulunmuştur. Video konferansa ilişkin değerlendirme, katılım sayısı, sağlığa yönelik şikayetler ve ZTYÖ değişkenleri arasında anlamlı sonuçlar bulunmuştur. ROC analizi sonucunda, ZTYÖ ortalama kesme puanı 1.96 olarak bulunmuştur. Kesme puanına göre CYÖ toplam puanı, video konferansa katılım sayısı, algıladıkları yük ve alınan keyif farklılaşmıştır. Cronbach alfa katsayısı tüm ölçek için .95 iken alt boyutları için .87-.92 arasında değişmiştir. Sonuçlar, ZTYÖ Türkçe formunun dijitalleşme çağında artan video konferans kullanımının neden olduğu tükenmişlik ve yorgunluğu değerlendirebilen ve ayırt edebilen psikometrik açıdan yeterli bir ölçüm aracı olduğunu göstermektedir.

Kaynakça

  • Abi Raad, M. E., & Odhabi, H. (2021). Original Paper Hybrid Learning Here to Stay. Front. Educ. Technol, 4, 121-131. https://doi.org/10.22158/fet.v4n2p121
  • Adın, R.M. (2019). Chalder Yorgunluk Ölçeği’nin Türkçe versiyonunun oluşturulması ve güvenirliğinin incelenmesi (Tez no. 568152) [Yüksek Lisans Tezi, Hacettepe Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
  • AFAD. (2023a, February 20). About Tent Cities Press Release [Online]. Disaster And Emergency Management Presidency. https://www.afad.gov.tr/basin- aciklamasi-20022023
  • AFAD. (2023b, February 22). Press Bulletin-34 about the Earthquake in Kahramanmaraş. Reliefweb. https://reliefweb.int/report/turkiye/afad-press-bulletin-about-earthquake-kahramanmaras-34-entr
  • Akduman, G. (2021). Zoom yorgunluğu ölçeğinin Türkçe uyarlaması: Geçerlik ve güvenirlik çalışması. İş'te Davranış Dergisi, 6(1), 16-28. https://doi.org/10.25203/idd
  • Amponsah, S., van Wyk, M. M., & Kolugu, M. K. (2022). Academic Experiences of “Zoom-Fatigue” as a Virtual Streaming Phenomenon During the COVID-19 Pandemic. International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 17(6), 1-16. http://dx.doi.org/10.4018/IJWLTT.287555
  • Ateş, V. & Kanık L. (2022). Öğrenciler için Zoom tükenmişlik ve yorgunluk ölçeğinin Türkçe uyarlaması: Geçerlik ve güvenilirlik çalışması. Ankara Üniversitesi Dil ve Tarih-Coğrafya Fakültesi Dergisi, 62(1), 786-814. https://doi.org/10.33171/10.33171/dtcfjournal.2022.62.1.32
  • Bailenson, J. N. (2021). Nonverbal overload: A theoretical argument for the causes of zoom fatigue. Technology, Mind, and Behavior, 1(3), 1-13. https://doi.org/10.1037/tmb0000030
  • Baker, D. (2021). The Future of work is hybrid could covid be the catalyst for organizations to implement a hybrid workplace model? [Unpublished Master of Science Thesis]. KTH Royal Institute Technology, Sweden.
  • Borhany, T., Shahid, E., Siddique, W. A. & Ali, H. (2018). Musculoskeletal problems in frequent computer and internet users. Journal of Family Medicine and Primary Care, 7(2), 337. https://doi.org/10.4103/jfmpc.jfmpc_326_17
  • Burki, T. K. (2020). COVID-19: consequences for higher education. The Lancet Oncology, 21(6), 758. https://doi.org/10.1016/s1470-2045(20)30287-4
  • Canvin, L. K., Janecka, M. & Clark, D. M. (2016). Focussing Attention on Oneself Increases the Perception of Being Observed by Others. Journal of Experimental Psychopathology, 7(2), 160. https://doi.org/10.5127%2Fjep.047315
  • Cao, X. (2021, December 15). Analyzing the Popularity of Zoom Video Communications Using Marketing Mix Theory [Conference Paper]. 2021 3rd International Conference on Economic Management and Cultural Industry, (p. 301-305). Atlantis Press. https://dx.doi.org/10.2991/assehr.k.211209.051
  • Cella, M. & Chalder, T. (2010). Measuring fatigue in clinical and community settings. Journal of psychosomatic research, 69(1), 17-22. https://doi.org/10.1016/j.jpsychores.2009.10.007
  • Chalder, T., Berelowitz, G., Pawlikowska, T., Watts, L., Wessely, S., Wright, D. & Wallace, E. P. (1993). Development of a fatigue scale. Journal of Psychosomatic Research, 37(2), 147-153. https://doi.org/10.1016/0022- 3999(93)90081-p
  • Chou, W. P., Wang, P. W., Chen, S. L., Chang, Y. P., Wu, C. F., Lu, W. H. & Yen, C. F. (2020). Voluntary reduction of social interaction during the COVID-19 pandemic in Taiwan: related factors and association with perceived social support. International Journal of Environmental Research and Public Health, 17(21), 8039. https://doi.org/10.3390/ijerph17218039
  • Clement, J. (2022, June 12). Worldwide visits to Zoom us from January to June 2021. Statista. https://www.statista.com/statistics/1259905/zoom-website-traffic/
  • Council of Higher Education (2023, February 12). Basın Duyurusu. https://www.yok.gov.tr/HaberBelgeleri/BasinDuyurusu/2023/basin-duyurusu-universitelerde-uzaktan- egitime-gecis.pdf
  • Davidson, M. (2014). Known-groups validity. Encyclopedia of quality of life and well-being research, 3481-3482. https://doi.org/10.1007/978-94-007-0753-5_1581
  • Dean, B. (2022, January 6). Zoom User Stats: How Many People Use Zoom in 2022? Banclinko. https://backlinko.com/zoom-users
  • Denson, T. F., Creswell, J. D. & Granville-Smith, I. (2012). Self-focus and social evaluative threat increase salivary cortisol responses to acute stress in men. Journal of Behavioral Medicine, 35(6), 624-633. https://doi.org/10.1007/s10865-011-9393-x
  • Dhir, A., Yossatorn, Y., Kaur, P. & Chen, S. (2018). Online social media fatigue and psychological wellbeing—A study of compulsive use, fear of missing out, fatigue, anxiety and depression. International Journal of Information Management, 40, 141-152. https://doi.org/10.1016/j.ijinfomgt.2018.01.012
  • Fauville, G., Luo, M., Queiroz, A. C., Bailenson, J. N. & Hancock, J. (2021). Zoom exhaustion & fatigue scale. Computers in Human Behavior Reports, 4, 100119. https://doi.org/10.1016/j.chbr.2021.100119
  • Fauville, G., Luo, M., Queiroz, A. C. M., Lee, A., Bailenson, J. N. & Hancock, J. (2023). Video-conferencing usage dynamics and nonverbal mechanisms exacerbate Zoom Fatigue, particularly for women. Computers in Human Behavior Reports, 10, 100271.https://doi.org/10.1016/j.chbr.2023.100271
  • Fejfar, M. & Hoyle, R. (2000). Effect of private self-awareness on negative affect and self-referent attribution: A quantitative review. Personality and Social Psychology Review, 4, 132–142. https://doi.org/10.1207%2FS15327957PSPR0402_02
  • Georgiev, D. (2023, January 17). 17 Eye-Opening Zoom Statistics to Show How Big It Is in 2023. Techjury. https://techjury.net/blog/zoom-statistics/
  • Goldhaber, D., Kane, T., McEachin, A., Morton, E., Patterson, T. & Staiger, D. (2022) The Consequences of Remote and Hybrid Instruction During the Pandemic. Research Report. Cambridge, MA: Center for Education Policy Research, Harvard University.
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  • Karakose, T., Yıldırım, B., Tülübaş, T. & Kardas, A. (2023). A comprehensive review on emerging trends in the dynamic evolution of digital addiction and depression. Frontiers in Psychology, 14, 1126815. https://doi.org/10.3389/fpsyg.2023.1126815
  • Knight, H., Carlisle, S., O’connor, M., Briggs, L., Fothergill, L., Al-Oraibi, A., Yıldırım, M., Morling, J. R., Corner, J., Ball, J., Denning, C., Vedhara1and, K. & Blake, H. (2021). (2021). Impacts of the COVID-19 pandemic and self-isolation on students and staff in higher education: A qualitative study. International journal of Environmental Research and Public Health, 18(20), 10675. https://doi.org/10.3390/ijerph182010675
  • Konrad, A. (2020, May). Zoom Kaboom! Magzter. https://www.magzter.com/tr/stories/Business/Forbes- Indonesia/Zoom-Kaboom.
  • Liao, C. M. & Masters, R. S. (2002). Self-focused attention and performance failure under psychological stress. Journal of Sport and Exercise Psychology, 24(3), 289-305. https://doi.org/10.1123/jsep.24.3.289
  • Lim, M. S. & Choi, S. B. (2017). Stress caused by social media network applications and user responses. Multimedia Tools and Applications, 76(17), 17685-17698. https://doi.org/10.1007/s11042-015-2891-z
  • Limone, P. & Toto, G. A. (2021). Psychological and emotional effects of Digital Technology on Children in Covid- 19 Pandemic. Brain Sciences, 11(9), 1126. https://doi.org/10.3390/brainsci11091126
  • Mishra, K. & Mohapatra, G. (2018). Digitalization and changing scenario of health. Internat. J. Recent Sci. Res, 9(2), 24105. http://dx.doi.org/10.24327/ijrsr.2018.0902.1597
  • Morris, B. (2020, May 27). Why does Zoom exhaust you? Science has an answer. The Wall Street Journal. https://www.wsj.com/articles/why-does-zoom-exhaust-you-science-has-an-answer-11590600269
  • Mulaik, S. A. (2009). Linear Casual Modeling with Structural Equation (1.Basım). Boca Raton-London-New York: Taylor & Francis Group. ISBN-10: 1439800383
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  • Pelucio, L., Simões, P., Dourado, M. C. N., Quagliato, L. A. & Nardi, A. E. (2022). Depression and anxiety among online learning students during the COVID-19 pandemic: a cross-sectional survey in Rio de Janeiro, Brazil. BMC psychology, 10(1), 1-8. https://doi.org/10.1186/s40359-022-00897-3
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Toplam 66 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Duyusal Süreçler, Algı ve Performans
Bölüm Tam Sayı
Yazarlar

Gizem Gerdan 0000-0001-6066-7059

Emre Dunder 0000-0003-0230-8968

Yayımlanma Tarihi 28 Mart 2024
Gönderilme Tarihi 6 Ağustos 2023
Yayımlandığı Sayı Yıl 2024

Kaynak Göster

APA Gerdan, G., & Dunder, E. (2024). Video Conferencing from Crises and Disasters to Daily Life: Reviewing the Psychometric Properties of the Zoom Exhaustion and Fatigue Scale and Determining the Cut-off Score. Yüzüncü Yıl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi(63), 58-71. https://doi.org/10.53568/yyusbed.1338569

Yüzüncü Yıl Üniversitesi Sosyal Bilimler Dergisi Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı (CC BY NC) ile lisanslanmıştır.