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Başak Ayyar MBIS Danışmanlık
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Research Fields

Industrial Engineering Stochastic (Probability ) Process

Institution

MBIS Danışmanlık

Publications

Process-Oriented Evaluation of Customer Satisfaction: Process Mining Application in a Call Center
Authors: Onur Doğan , Başak Ayyar , Gültekin Cagıl
Published: 2021 , International Journal of Engineering Research and Development
DOI: 10.29137/umagd.771113
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Articles published in
International Journal of Engineering Research and Development
International Journal of Engineering Research and Development
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