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Fatih Öztürk
MERSİN ÜNİVERSİTESİ, DENİZCİLİK FAKÜLTESİ
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Maritime Business Administration
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MERSİN ÜNİVERSİTESİ, DENİZCİLİK FAKÜLTESİ
Popular Publications
Kargo Hizmetlerine Yönelik Hizmet Hatası Düzeyi, Hizmet Telafisi ve Tatminin Müşteri Sadakati Üzerindeki Etkisi Belirlemeye Yönelik Pilot Bir Araştırma
Authors:
Erdem Akkan
,
Sertaç Kapıkıran
,
Fatih Öztürk
Published: 2021 ,
Çağ University Journal of Social Sciences
DOI: -
CITED
0
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2
TOTAL DOWNLOAD COUNT
867
0
CITED
2
FAVORITE
867
TOTAL DOWNLOAD COUNT
Publications
Kargo Hizmetlerine Yönelik Hizmet Hatası Düzeyi, Hizmet Telafisi ve Tatminin Müşteri Sadakati Üzerindeki Etkisi Belirlemeye Yönelik Pilot Bir Araştırma
Authors:
Erdem Akkan
,
Sertaç Kapıkıran
,
Fatih Öztürk
Published: 2021 ,
Çağ University Journal of Social Sciences
DOI: -
FAVORITE
2
TOTAL DOWNLOAD COUNT
867
2
FAVORITE
867
TOTAL DOWNLOAD COUNT
Articles published in
Çağ University Journal of Social Sciences
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