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Sertaç Kapıkıran MERSİN ÜNİVERSİTESİ, DENİZCİLİK FAKÜLTESİ
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Maritime Business Administration

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MERSİN ÜNİVERSİTESİ, DENİZCİLİK FAKÜLTESİ

Popular Publications

Kargo Hizmetlerine Yönelik Hizmet Hatası Düzeyi, Hizmet Telafisi ve Tatminin Müşteri Sadakati Üzerindeki Etkisi Belirlemeye Yönelik Pilot Bir Araştırma
Authors: Erdem Akkan , Sertaç Kapıkıran , Fatih Öztürk
Published: 2021 , Çağ University Journal of Social Sciences
DOI: -
CITED 0 FAVORITE 2 TOTAL DOWNLOAD COUNT 867

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867

Publications

Kargo Hizmetlerine Yönelik Hizmet Hatası Düzeyi, Hizmet Telafisi ve Tatminin Müşteri Sadakati Üzerindeki Etkisi Belirlemeye Yönelik Pilot Bir Araştırma
Authors: Erdem Akkan , Sertaç Kapıkıran , Fatih Öztürk
Published: 2021 , Çağ University Journal of Social Sciences
DOI: -
FAVORITE 2 TOTAL DOWNLOAD COUNT 867

2

867

Articles published in
Çağ University Journal of Social Sciences
Çağ University Journal of Social Sciences
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Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods.
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