Nihat Tavşan profile image
Nihat Tavşan Dr. PİRİ REİS ÜNİVERSİTESİ
Publication 2 Review 0 CrossRef Cited 2 TR Dizin Cited 2
2 Publication
0 Review
2 CrossRef Cited
2 TR Dizin Cited
0000-0001-7085-0893

Research Fields

Customer Relationship Management Marketing Research Methodology Consumer Behaviour

Institution

PİRİ REİS ÜNİVERSİTESİ

Popular Publications

THE CUSTOMER EXPERIENCE MEASUREMENT SCALE
Authors: Nihat Tavşan , Yusuf Can Erdem
Published: 2021 , İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi
DOI: 10.46928/iticusbe.869314
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 2020

2

1

2020

HOW DOES THE PREFERRED NUMBER OF SCALE POINTS AFFECTS THE CUSTOMER SATISFACTION MEASUREMENT QUALITY?
Authors: Nihat Tavşan , Cem Duran
Published: 2021 , İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi
DOI: 10.46928/iticusbe.873800
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 2259

0

1

2259

Publications

THE CUSTOMER EXPERIENCE MEASUREMENT SCALE
Authors: Nihat Tavşan , Yusuf Can Erdem
Published: 2021 , İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi
DOI: 10.46928/iticusbe.869314
FAVORITE 1 TOTAL DOWNLOAD COUNT 2020

1

2020

HOW DOES THE PREFERRED NUMBER OF SCALE POINTS AFFECTS THE CUSTOMER SATISFACTION MEASUREMENT QUALITY?
Authors: Nihat Tavşan , Cem Duran
Published: 2021 , İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi
DOI: 10.46928/iticusbe.873800
FAVORITE 1 TOTAL DOWNLOAD COUNT 2259

1

2259

Articles published in
İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi
İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi
User doesn't have any peer review duties on DergiPark.

Publications

THE CUSTOMER EXPERIENCE MEASUREMENT SCALE
Authors: Nihat Tavşan , Yusuf Can Erdem
Published: 2021 , İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi
DOI: 10.46928/iticusbe.869314
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 2020

2

1

2020

Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods.