Onur Öztürk profile image
Onur Öztürk Assoc. Prof. Dr. BURSA ULUDAĞ ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, İŞLETME BÖLÜMÜ
Publication 3 Review 5 CrossRef Cited 1
3 Publication
5 Review
1 CrossRef Cited

Research Fields

Marketing Product and Brand Management Service Marketing Tourism Marketing

Institution

BURSA ULUDAĞ ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, İŞLETME BÖLÜMÜ

Popular Publications

EXPLORING THE RELATIONSHIPS BETWEEN PERCEIVED JUSTICE AND SERVICE RECOVERY OUTCOMES BY MEANS OF PLS-SEM
Authors: Onur Öztürk , Ahmet Akif Karadamar, Çağatan Taşkın
Published: 2020 , Journal of Current Marketing Approaches and Research
DOI: -
CITED 0 FAVORITE 4 TOTAL DOWNLOAD COUNT 605

0

4

605

Investigation of the Moderating Effect of Social Anxiety on Consumers’ Complaining Intentions in the Context of Service Failure and Recovery: A Research in the Restaurant Industry
Authors: Onur Öztürk
Published: 2022 , International Journal of Social Inquiry
DOI: 10.37093/ijsi.1140415
CITED 0 FAVORITE 2 TOTAL DOWNLOAD COUNT 957

0

2

957

ONLINE HİZMET KALİTESİNİ ETKİLEYEN FAKTÖRLER VE ONLİNE HİZMET KALİTESİ ALGISININ PANDEMİ ÖNCESİ VE PANDEMİ SÜRESİNCE KARŞILAŞTIRILMASI: BİR ARAŞTIRMA
Authors: Onur Öztürk
Published: 2023 , Yönetim Bilimleri Dergisi
DOI: 10.35408/comuybd.1224492
CITED 1 FAVORITE 1 TOTAL DOWNLOAD COUNT 516

1

1

516

Publications

ONLINE HİZMET KALİTESİNİ ETKİLEYEN FAKTÖRLER VE ONLİNE HİZMET KALİTESİ ALGISININ PANDEMİ ÖNCESİ VE PANDEMİ SÜRESİNCE KARŞILAŞTIRILMASI: BİR ARAŞTIRMA
Authors: Onur Öztürk
Published: 2023 , Yönetim Bilimleri Dergisi
DOI: 10.35408/comuybd.1224492
FAVORITE 1 TOTAL DOWNLOAD COUNT 516

1

516

Investigation of the Moderating Effect of Social Anxiety on Consumers’ Complaining Intentions in the Context of Service Failure and Recovery: A Research in the Restaurant Industry
Authors: Onur Öztürk
Published: 2022 , International Journal of Social Inquiry
DOI: 10.37093/ijsi.1140415
FAVORITE 2 TOTAL DOWNLOAD COUNT 957

2

957

EXPLORING THE RELATIONSHIPS BETWEEN PERCEIVED JUSTICE AND SERVICE RECOVERY OUTCOMES BY MEANS OF PLS-SEM
Authors: Onur Öztürk , Ahmet Akif Karadamar, Çağatan Taşkın
Published: 2020 , Journal of Current Marketing Approaches and Research
DOI: -
FAVORITE 4 TOTAL DOWNLOAD COUNT 605

4

605

Articles published in
International Journal of Social Inquiry
International Journal of Social Inquiry
Journal of Current Marketing Approaches and Research
Journal of Current Marketing Approaches and Research
Yönetim Bilimleri Dergisi
Yönetim Bilimleri Dergisi

Reviews

Bandırma Onyedi Eylül University Social Sciences Research Journal
Bandırma Onyedi Eylül University Social Sciences Research Journal
International Journal of Social Inquiry
International Journal of Social Inquiry
Yönetim Bilimleri Dergisi
Yönetim Bilimleri Dergisi

Publications

ONLINE HİZMET KALİTESİNİ ETKİLEYEN FAKTÖRLER VE ONLİNE HİZMET KALİTESİ ALGISININ PANDEMİ ÖNCESİ VE PANDEMİ SÜRESİNCE KARŞILAŞTIRILMASI: BİR ARAŞTIRMA
Authors: Onur Öztürk
Published: 2023 , Yönetim Bilimleri Dergisi
DOI: 10.35408/comuybd.1224492
CITED 1 FAVORITE 1 TOTAL DOWNLOAD COUNT 516

1

1

516

Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods.
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