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Tuğberk Karabaşak Post Graduate EGE ÜNİVERSİTESİ, SOSYAL BİLİMLER ENSTİTÜSÜ
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Research Fields

Digital Marketing

Institution

EGE ÜNİVERSİTESİ, SOSYAL BİLİMLER ENSTİTÜSÜ

Publications

The impact of interaction, trust, anthropomorphism, and usage level of chatbots on customer satisfaction in online retailing
Authors: Keti Ventura , Tuğberk Karabaşak
Published: 2024 , Afyon Kocatepe University Journal of Economics and Administrative Sciences
DOI: 10.33707/akuiibfd.1459114
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Articles published in
Afyon Kocatepe University Journal of Economics and Administrative Sciences
Afyon Kocatepe University Journal of Economics and Administrative Sciences
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