Yeşil İnsan Kaynakları Yönetiminin Yeşil Hizmet Davranışına Etkisinde Yeşil Psikolojik İklimin Aracılık Rolü

Abstract

Çevresel sürdürülebilirliğin önem kazandığı turizm sektöründe, çalışanların çevreye duyarlı davranışları hem hizmet kalitesini hem de işletmelerin çevreci imajını etkilemektedir. Bu noktada çalışanların Yeşil Hizmet Davranışı (YHD) güncel bir kavram olarak karşımıza çıkmakta olup geliştirilmesi gerekmektedir. Çalışmada Yeşil İnsan Kaynakları Yönetimi (YİKY) uygulamalarının otel çalışanlarının YHD’leri üzerindeki etkisini ve bu ilişkide Yeşil Psikolojik İklim (YPİ) algısının aracılık rolü incelenmektedir. Bu doğrultuda, İstanbul’daki beş yıldızlı otellerde görev yapan 346 çalışandan anket çalışması sonucunda elde edilen veriler değerlendirilmiştir. Hipotezler PROCESS Macro eklentisi kullanılarak Model 4 ile test edilmiştir. Analizler sonucunda YİKY’nin hem YPİ’yi hem de YHD’yi pozitif yönde etkilediği görülmüştür. Bunun yanı sıra, YİKY’nin YHD üzerindeki etkisinde YPİ aracı rol oynadığı ortaya konmuştur. Bu sonuçlara göre, işletmelerde YİKY uygulamaları tek başına yeterli olmadığı; çalışanların çevreci uygulamaları değerli ve desteklenen bir örgüt iklimi içinde algılamalarının da kritik olduğu anlaşılmaktadır. Çalışma, teorik açıdan literatürdeki boşluğu doldururken, pratik açıdan otel yöneticilerine sürdürülebilirlik odaklı insan kaynakları stratejileri geliştirme konusunda önemli öneriler sunmaktadır.

Keywords

• Yeşil İnsan Kaynakları Yönetimi
• Yeşil Hizmet Davranışı
• Yeşil Psikolojik İklim
• Sürdürülebilirlik
• Turizm İşletmeciliği

The Mediating Role of Green Psychological Climate in the Effect of Green Human Resource Management on Green Service Behavior

Abstract

In the tourism sector, where environmental sustainability has gained increasing importance, employees’ environmentally responsible behaviors influence both service quality and the ecological image of businesses. At this point, Green Service Behavior (GSB) emerges as a contemporary concept that needs to be further developed. This study examines the effect of Green Human Resource Management (GHRM) practices on hotel employees’ GSB, as well as the mediating role of Green Psychological Climate (GPC) in this relationship. Accordingly, data obtained from a survey administered to 346 employees working in five-star hotels in Istanbul were analyzed. The hypotheses were tested using PROCESS Macro Model 4. The results revealed that GHRM positively affects both GPC and GSB. Additionally, GPC was found to mediate the relationship between GHRM and GSB. These findings indicate that GHRM practices alone are not sufficient; it is also critical for employees to perceive environmental practices as valued and supported within the organizational climate. The study fills a gap in the literature from a theoretical perspective and offers important practical recommendations for hotel managers in developing sustainability-oriented human resource strategies.

Keywords

• Green Human Resource Management
• Green Service Behavior
• Green Psychological Climate
• Sustainability
• Tourism Management.

References

1. Aboramadan, M. (2022). The effect of green HRM on employee green behaviors in higher education: the mediating mechanism of green work engagement. International Journal of Organizational Analysis, 30(1), 7-23. https://doi.org/10.1108/IJOA-05-2020-2190
2. Aboramadan, M., Crawford, J., Turkmenoglu, M. A., & Farao, C. (2022). Green inclusive leadership and employee green behaviors in the hotel industry: does perceived green organizational support matter?. International Journal of Hospitality Management, 107, 103330. https://doi.org/10.1016/j.ijhm.2022.103330
3. Acar, S. (2022). Örgütlerde yeşil insan kaynakları yönetiminin önemi. İksad Yayinevi, Ankara. https://iksadyayinevi.com/wp-content/uploads/2022/02/ORGUTLERDE-YESIL-INSAN-KAYNAKLARI-YONETIMININ-ONEMI.pdf
4. Ahmed, M., Guo, Q., Qureshi, M. A., Raza, S. A., Khan, K. A. & Salam, J. (2021). Do green HR practices enhance green motivation and proactive environmental management maturity in hotel industry?. International Journal of Hospitality Management, 94, 102852. https://doi.org/10.1016/j.ijhm.2020.102852
5. Akbaba, M. (2019). Örgütsel adalet işgörenlerin yeşil örgütsel davranışını etkiler mi?. Trakya Üniversitesi Sosyal Bilimler Dergisi, 21(2), 641-660. https://doi.org/10.26468/trakyasobed.531110
6. Akbar, Y. K., Maratis, J., Nawangsari, L. C., Putri, R. K., & Sk, P. (2024). The effects of green human resource management practices on sustainable university through green psychological climate of academic and non-academic staff. Cogent Business & Management, 11(1), 2375404. https://doi.org/10.1080/23311975.2024.2375404
7. Aksu, B. Ç., & Doğan, A. (2021). Çevresel sürdürülebilirlik ve insan kaynakları yönetimi fonksiyonlarının yeşil İKY bağlamında değerlendirilmesi. Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 13(3), 137- 148. https://doi.org/10.52791/aksarayiibd.947200
8. Alreahi, M., Bujdosó, Z., Kabil, M., Akaak, A., Benkó, K., Setioningtyas, W. & Dávid, L. (2022). Green human resources management in the hotel industry: A systematic review. Sustainability. https://doi.org/10.3390/su15010099

9. Altunoğlu, A. E., & Doğan, B. (2014). Bilgi yönetimi, çevre, teknoloji ve örgütsel performans ilişkileri. Journal of Internet Applications and Management, 5(1), 21-37. https://doi.org/10.5505/iuyd.2014.91300 Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. L. (2001). Do high performance work systems pay off?. (Ed. Vallas, S.). The Transformation of Work, 10, 85-107. https://doi.org/10.1016/S0277-2833(01)80022-4
10. Ashraf, S., Ali, S. Z., Khan, T. I., Azam, K., & Afridi, S. A. (2024). Fostering sustainable tourism in Pakistan: Exploring the influence of environmental leadership on employees' green behavior. Business Strategy & Development, 7(1), e328. https://doi.org/10.1002/bsd2.328
11. Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of The Academy of Marketing Science, 16(1), 74-94. https://doi.org/10.1007/BF02723327
12. Baydeniz, E., & Kart, N. (2024). Factors affecting the green behaviour of hotel managers. European Journal of Tourism Research, 36, 3611. https://doi.org/10.54055/ejtr.v36i.3189
13. Bissing‐Olson, M. J., Iyer, A., Fielding, K. S., & Zacher, H. (2013). Relationships between daily affect and pro‐environmental behavior at work: The moderating role of pro‐environmental attitude. Journal of Organizational Behavior, 34(2), 156-175. https://doi.org/10.1002/job.1788
14. Brislin, R. W. (1970). Back-translation for cross-cultural research. Journal of Cross-Cultural Psychology, 1(3), 185-216. https://doi.org/10.1177/135910457000100301
15. Chen, S., Jiang, W., Li, X., & Gao, H. (2021). Effect of employees' perceived green HRM on their workplace green behaviors in oil and mining industries: Based on cognitive-affective system theory. International Journal of Environmental Research and Public Health, 18(8), 4056. https://doi.org/10.3390/ijerph18084056
16. Çakmak, B. Y., & Yiğit, B. (2022). Türkiye'de yüksek performanslı çalışma sistemleri (ypçs): sistematik literatür analizi. Uluslararası Ekonomi İşletme ve Politika Dergisi, 6(1), 1-22. https://doi.org/10.29216/ueip.1060226
17. Dumont, J., Shen, J., & Deng, X. (2017), Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613-627. https://doi.org/10.1002/hrm.21792
18. El Baroudi, S., Cai, W., Khapova, S. N. & Jiang, Y. (2023). Green human resource management and team performance in hotels: The role of green team behaviors. International Journal of Hospitality Management, 110, 103436. https://doi.org/10.1016/j.ijhm.2023.103436
19. Elshaer, I. A., Sobaih, A. E. E., Aliedan, M., & Azazz, A. M. (2021). The effect of green human resource management on environmental performance in small tourism enterprises: Mediating role of pro-environmental behaviors. Sustainability, 13(4), 1956. https://doi.org/10.3390/su13041956
20. Erbaşı, A. (2021a). Yeşil insan kaynakları yönetimi uygulamaları ölçeğinin Türkçe'ye uyarlaması. Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 12(23), 247-262. https://doi.org/10.36543/kauiibfd.2021.012
21. Erbaşı, A. (2021b). Yeşil psikolojik iklim ölçeği: Türkçe'ye uyarlama çalışması. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 39(4), 619-632. https://doi.org/10.17065/huniibf.848308
22. Erol, S., (2025). Otel işletme çalışanlarındaki çevresel tutku algılarının yeşil davranış eğilimi üzerindeki etkisi: turizm eğitiminin düzenleyici rolü. İşletme Araştırmaları Dergisi, 17(2), 1580-1591. https://doi.org/10.20491/isarder.2025.2052
23. Farias, L. M. S., Santos, L. C., Gohr, C. F., de Oliveira, L. C., & da Silva Amorim, M. H. (2019). Criteria and practices for lean and green performance assessment: Systematic review and conceptual framework. Journal of Cleaner Production, 218, 746-762. https://doi.org/10.1016/j.jclepro.2019.02.042
24. Farrukh, M., Raza, A., Rafiq, M., & Ansari, N. (2024). Team GHRM and team pro-environmental behavior. Environment, Development and Sustainability, 1-26. https://doi.org/10.1007/s10668-024-05448-x
25. Fawehinmi, O., Yusliza, M. Y., Mohamad, Z., Noor Faezah, J., & Muhammad, Z. (2020). Assessing the green behaviour of academics: The role of green human resource management and environmental knowledge. International Journal of Manpower, 41(7), 879-900. https://doi.org/10.1108/IJM-07-2019-0347
26. Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
27. Gohar, E. A., Rady, A. & Zaki, M. (2019). Green human resource management: achieving high performance of human resource systems at travel agencies and hotels. International Journal of Tourism and Hospitality Management, 2(1), 187-215. https://doi.org/10.21608/ijthm.2019.52170
28. Hair, J., Black, W., Babin, B. & Anderson, R. (2010). Multivariate data analysis, New Jersey: Prentice Hall.
29. Hair, Jr. J. F., Black, W. C., Babin, B. J. & Anderson, R. E. (2014). Multivariate data analysis, USA: Pearson Education
30. Hair, J. F., Hult, G. T. M., Ringle , C. M. & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM). Third Edition SAGE Publications, Inc. https://doi.org/10.1007/978-3-030-80519-7
31. Hameed, R., Mahmood, A., & Shoaib, M. (2022). The role of green human resource practices in fostering green corporate social responsibility. Frontiers in Psychology, 13, 792343. https://doi.org/10.3389/fpsyg.2022.792343
32. Hayes, A. F. (2009). Beyond Baron and Kenny: statistical mediation analysis in the new millennium. Communication Monographs, 76(4), 408-420. https://doi.org/10.1080/03637750903310360
33. Hayes, A., F. (2017). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford Publications.
34. Henseler, J., Ringle, C. M. & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of The Academy of Marketing Science, 43(1), 115-135. https://doi.org/10.1007/s11747-014-0403-8
35. James, L. R., Choi, C. C., Ko, C. H. E., McNeil, P. K., Minton, M. K., Wright, M. A., & Kim, K. I. (2008). Organizational and psychological climate: A review of theory and research. European Journal of Work and Organizational Psychology, 17(1), 5-32. https://doi.org/10.1080/13594320701662550
36. Karakuş, G. (2025). Yeşil insan kaynakları yönetiminin çalışan performansı ve çalışanın yeşil davranışı üzerindeki etkisinde yeşil örgütsel desteğin aracılık rolü. İşletme Araştırmaları Dergisi, 17(1), 373-389. https://doi.org/10.20491/isarder.2025.1977
37. Karatepe, O. M., Hsieh, H. & Aboramadan, M. (2022). The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes. International Journal of Hospitality Management, 103, 103202. https://doi.org/10.1016/j.ijhm.2022.103202
38. Khan, K., Khan, Q., Jalaly, S., Shams, M. S., & Shah, T. A. (2024). Green human resource management and green service behaviour in organisations: Examining underlying mechanism. South Asian Journal of Human Resources Management, 11(1), 113-129. https://doi.org/10.1177/23220937221119908
39. Khan, N. U., Cheng, J., Yasir, M., Saufi, R. A., Nawi, N. C., & Bazkiaei, H. A. (2022). Antecedents of employee green behavior in the hospitality industry. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.836109
40. Kim, Y. J., Kim, W. G., Choi, H. M., & Phetvaroon, K. (2019). The effect of green human resource management on hotel employees' eco-friendly behavior and environmental performance. International Journal of Hospitality Management, 76, 83-93. https://doi.org/10.1016/j.ijhm.2018.04.007
41. Kuenzi, M., & Schminke, M. (2009). Assembling fragments into a lens: A review, critique, and proposed research agenda for the organizational work climate literature. Journal of Management, 35(3), 634-717. https://doi.org/10.1177/0149206308330559
42. Li, C., Abredu, P., Kwasi Sampene, A., & Oteng Agyeman, F. (2025). Does Green Human Resource Management Stimulate Employees' Green Behavior Through a Green Psychological Climate?. SAGE Open, 15(1), 21582440241279274. https://doi.org/10.1177/21582440241279274
43. Li, M., ul Abidin, R. Z., Qammar, R., Qadri, S. U., Khan, M. K., Ma, Z., ... & Mahmood, S. (2023). Pro-environmental behavior, green HRM practices, and green psychological climate: Examining the underlying mechanism in Pakistan. Frontiers in Environmental Science, 11, 1067531. https://doi.org/10.3389/fenvs.2023.1067531
44. Line, N. D., Hanks, L., & Miao, L. (2018). Image matters: Incentivizing green tourism behavior. Journal of Travel Research, 57(3), 296-309. https://doi.org/10.1177/0047287517697848
45. Lupu, M. L., Trofin, O. & Trofin, N. (2012). Environmental performance-part of management performance. Environmental Engineering & Management Journal (EEMJ), 11(2). https://doi.org/10.30638/eemj.2012.049
46. Matiza, T., & Slabbert, E. (2025). Towards green hospitality: exploring the consumer perceived value of pro-environmental star-graded accommodation. Journal of Humanities and Applied Social Sciences, 7(2), 163-188. https://doi.org/10.1108/JHASS-07-2024-0123
47. Mert, N., & Saltık, I. A. (2023). Otel işletmelerinde yeşil örgüt iklimi ve yeşil davranışın iş tatminine etkisi: Muğla örneği. Pamukkale Üniversitesi İşletme Araştırmaları Dergisi, 10(2), 592-614. https://doi.org/10.47097/piar.1284920
48. Naz, S., Jamshed, S., Nisar, Q. A., & Nasir, N. (2023). Green HRM, psychological green climate and pro-environmental behaviors: An efficacious drive towards environmental performance in China. Current Psychology, 42(2), 1346-1361. https://doi.org/10.1007/s12144-021-01412-4
49. Nguyen, H. D., Tho, B. D., Ho, D. B., Nguyen, D. D., & Phuong, K. Q. C. (2025). Connecting green human resource management practices with employee's pro-environmental behaviours: the role of self-efficacy and psychological green climate in the emerging hospitality industries. Environmental Research Communications, 7(5), 055002. https://doi.org/10.1088/2515-7620/adcde5
50. Nguyen, T. H., Van, H. V., Afifa, M. A. & Nguyen, N. M. (2024). Environmental corporate social responsibility and environmental performance: the role of green human resource management and green transformational leadership. Global Business Review. https://doi.org/10.1177/09721509241226576
51. Nisar, Q. A., Akbar, A., Naz, S., Haider, S. A., Poulova, P., & Hai, M. A. (2022). Greening the workforce: A strategic way to spur the environmental performance in the hotel industry. Frontiers in Environmental Science, 10, 841205. https://doi.org/10.3389/fenvs.2022.841205
52. Norton, T. A., Zacher, H., & Ashkanasy, N. M. (2014). Organisational sustainability policies and employee green behaviour: The mediating role of work climate perceptions. Journal of Environmental Psychology, 38, 49-54. https://doi.org/10.1016/j.jenvp.2013.12.008
53. Norton, T. A., Zacher, H., Parker, S. L., & Ashkanasy, N. M. (2017). Bridging the gap between green behavioral intentions and employee green behavior: The role of green psychological climate. Journal of Organizational Behavior, 38(7), 996-1015. https://doi.org/10.1002/job.2178
54. Paillé, P., & Boiral, O. (2013). Pro-environmental behavior at work: Construct validity and determinants. Journal of Environmental Psychology, 36, 118-128. https://doi.org/10.1016/j.jenvp.2013.07.014
55. Perera, P. S. T., Perera, H. S. C., & Wijesinghe, T. M. (2013). Environmental performance evaluation in supply chain. Vision, 17(1), 53-61. https://doi.org/10.1177/0972262912469566
56. Ramus, C. A. & Killmer, A. B. (2007). Corporate greening through prosocial extrarole behaviours-a conceptual framework for employee motivation. Business Strategy and the Environment, 16(8), 554-570. https://doi.org/10.1002/bse.504
57. Renwick, D. W., Redman, T., & Maguire, S. (2013). Green human resource management: A review and research agenda. International Journal of Management Reviews, 15(1), 1-14. https://doi.org/10.1111/j.1468-2370.2011.00328.x
58. Román-Niaves, M., Morandini, S., Antonini, M., & Pietrantoni, L. (2025). Green human resource management and green psychological climate: a scoping review through the AMO framework. Sustainability, 17(6), 2535. https://doi.org/10.3390/su17062535
59. Rubel, M. R. B., Kee, D. M. H., & Rimi, N. N. (2021). The influence of green HRM practices on green service behaviors: The mediating effect of green knowledge sharing. Employee Relations: The International Journal, 43(5), 996-1015. https://doi.org/10.1108/ER-04-2020-0163
60. Sabokro, M., Masud, M. M., & Kayedian, A. (2021). The effect of green human resources management on corporate social responsibility, green psychological climate and employees' green behavior. Journal of Cleaner Production, 313, 127963. https://doi.org/10.1016/j.jclepro.2021.127963
61. Saeed, B. B., Afsar, B., Hafeez, S., Khan, I., Tahir, M., & Afridi, M. A. (2019). Promoting employee's proenvironmental behavior through green human resource management practices. Corporate Social Responsibility and Environmental Management, 26(2), 424-438. https://doi.org/10.1002/csr.1694
62. Sarıyıldız, A. Y. (2021). Sağlık kurumlarında yeşil insan kaynakları yönetimi ve uygulamaları. Sakarya Üniversitesi İşletme Enstitüsü Dergisi, 3(1), 155-159. https://doi.org/10.47542/sauied.900628
63. Selçuk Tartan, E. (2025). Turizm sektöründe yeşil dönüştürücü liderliğin yeşil çalışan sesliliğine etkisi: Yeşil psikolojik iklim ve yeşil işe bağlanmanın seri aracı rolü. Karamanoğlu Mehmetbey Üniversitesi, Sosyal Bilimler Enstitüsü, (Unpublished doctoral thesis), Karaman.
64. Shafiq, M. A., Ramzan, M., Faisal, M. M., & Iqbal, S. (2023). Exploring the relationship between green human resource management and green creativity: The moderating influence of green behavioral intention. Pakistan Journal of Humanities and Social Sciences, 11(1), 426-439. https://doi.org/10.52131/pjhss.2023.1101.0362
65. Shah, S. M. A., Jiang, Y., Wu, H., Ahmed, Z., Ullah, I., & Adebayo, T. S. (2021). Linking green human resource practices and environmental economics performance: The role of green economic organizational culture and green psychological climate. International Journal of Environmental Research and Public Health, 18(20), 10953. https://doi.org/10.3390/ijerph182010953
66. Sidal, Ö., & Gümüş, A. (2023). Turizm işletmeleri açısından yeşil yönetim ve yeşil insan kaynakları yönetimi: Kavramsal bir araştırma. Journal of Academic Tourism Studies, 4(2), 86-96. https://doi.org/10.29228/jatos.71403
67. Sobaih, A. (2019). Green human resource management in Egyptian hotels: Practices and barriers. International Academic Journal Faculty of Tourism and Hotel Management, 5(1), 127-148. https://doi.org/10.21608/ijaf.2019.95467
68. Song, W., Ma, Y., Fan, X., & Peng, X. (2023). Corporate environmental ethics and employee's green creativity? The perspective of environmental commitment. Corporate Social Responsibility and Environmental Management, 30(4), 1856-1868. https://doi.org/10.1002/csr.2459
69. Srivastava, S., & Dhiman, N. (2022). Does green HRM practices infuse green behaviour among hotel employees? The mediating role of psychological green climate. Vision. https://doi.org/10.1177/09722629221129759
70. Suharti, L., & Sugiarto, A. (2020). A qualitative study of green HRM practices and their benefits in the organization: An Indonesian company experience. Business: Theory and Practice, 21(1), 200-211. https://doi.org/10.3846/btp.2020.11386
71. Suleman, A., Nejati, M., Shafaei, A. & Redmond, J. (2025). Green human resource management practices in the hospitality and tourism industry: An integrative multilevel systematic review. Journal of Hospitality and Tourism Management. https://doi.org/10.1016/j.jhtm.2024.12.009
72. Syafri, W., Prabowo, H., Nur, S. A., & Muafi, M. (2021). The impact of workplace green behavior and green innovation on green performance of SMEs: A case study in Indonesia. Journal of Asian Finance, Economics and Business, 8(5), 0365-0374. https://doi:10.13106/jafeb.2021.vol8.no5.0365
73. Tandon, A., Dhir, A., Madan, P., Srivastava, S. & Nicolau, J. L. (2023). Green and non-green outcomes of green human resource management (GHRM) in the tourism context. Tourism Management, 98, 104765. https://doi.org/10.1016/j.tourman.2023.104765
74. TGA, (20225). Türkiye Turizm Tanıtım ve Geliştirme Ajansı (TGA), Sürdürülebilir Turizm Programı,https://tga.gov.tr/guvenli-ve-surdurulebilir-turizm/surdurulebilir-turizm programi/surdurulebilir-turizm-programi-hakkinda, Erişim Tarihi: 01.11.2025.
75. Uslu, F., Keles, A., Aytekin, A., Yayla, O., Keles, H., Ergun, G. S., & Tarinc, A. (2023). Effect of green human resource management on green psychological climate and environmental green behavior of hotel employees: The moderator roles of environmental sensitivity and altruism. Sustainability, 15(7), 6017. https://doi.org/10.3390/su15076017
76. Uslu, Y. D., & Kedikli, E. (2017). Sürdürülebilirlik kapsamında yeşil insan kaynakları yönetimine genel bir bakış. Üçüncü Sektör Sosyal Ekonomi Dergisi, 52(3), 66-81. https://doi.org/10.15659/3.sektor-sosyal-ekonomi.17.12.694
77. Vu, T. D., Nguyen, T. T. N., Nguyen, H. N., & Nguyen, M. H. (2025). Sustainable management in the hospitality industry: The influence of green human resource management on employees' pro-environmental behavior and environmental performance. Journal of Hospitality and Tourism Insights. https://doi.org/10.1108/JHTI-09-2024-0912
78. Yaşar, E. (2023). Relationship of green psychological climate and green organizational behavior: The case of hotel businesses. Fırat Üniversitesi Sosyal Bilimler Dergisi, 33, 2, 831-844. https://doi.org/10.18069/firatsbed.1200038
79. Yavuz, N. (2020). Yeşil insan kaynakları yönetimi ve yeşil iş yetkinliklerinin içerik analizi yöntemi ile değerlendirilmesi. İşletme Araştırmaları Dergisi, 12(3), 2669-2681. https://doi.org/10.20491/isarder.2020.1000
80. Yusoff, Y., Nejati, M., Kee, D. & Amran, A. (2018). Linking green human resource management Practices to environmental performance in hotel industry. Global Business Review, 21, 663 – 680. https://doi.org/10.1177/0972150918779294
81. Zafar, H., & Suseno, Y. (2024). Examining the effects of green human resource management practices, green psychological climate, and organizational pride on employees' voluntary pro-environmental behavior. Organization & Environment, 37(4), 581-609. https://doi.org/10.1177/10860266241241532
82. Zhang, B., Yang, L., Cheng, X., & Chen, F. (2021). How does employee green behavior impact employee well-being? An empirical analysis. International Journal of Environmental Research and Public Health, 18(4), 1669. https://doi.org/10.3390/ijerph18041669
83. Zharfpeykan, R. & Akroyd, C. (2022). Factors influencing the integration of sustainability indicators into a company's performance management system. Journal of Cleaner Production, 331, 129988. https://doi.org/10.1016/j.jclepro.2021.129988