BEYAZ YAKALI ÇALIŞANLARDA ARANAN BECERİLERİN BELİRLENMESİNE YÖNELİK BİR ARAŞTIRMA

Year 2019, Volume: 3 Issue: 5, 149 - 160, 28.02.2019

Emrah Özsoy , Yasemin Ekici Gürbüzoğlu

https://doi.org/10.29064/ijma.531279

Abstract

Bu
çalışmanın amacı, beyaz yakalı çalışanlardan sahip olması beklenen beceriler
setinin belirlenmesidir. Araştırma için ihtiyaç duyulan veriler insan
kaynakları müdür/müdür yardımcıları ve beyaz yakalı çalışanların işe alımından
sorumlu kişiler vasıtasıyla toplanmıştır. Bu doğrultuda ihtiyaç duyulan verileri
elde etmek için anket formu düzenlenmiştir. Beyaz yakalı çalışanlarda bulunması
arzu edilen beceriler açık uçlu bir adet soru vasıtasıyla ölçülmüştür. Daha
sonra insan kaynakları müdürü/müdür yardımcısı ve işe alımdan sorumlu kişilere
elektronik ortamda anket formu gönderilmiştir. Bu kapsamda toplamda 112 adet
geçerli anket formu elde edilmiştir. Elde edilen veriler açık uçlu soruya
verilen cevapların kodlanması (anahtar kelimeler şeklinde) ve sonrasında
sıklıklarının incelenmesi ile analize tabi tutulmuştur. Araştırma bulgularına
göre beyaz yakalı çalışanlarda bulunması arzu edilen becerinin % 18’lik oranla
iletişim becerisi olduğu tespit edilmiştir. 

Keywords

Beceri, Beyaz Yakalı Çalışanlar

A RESEARCH ON DETERMINING THE SKILLS REQUIRED FOR WHITE COLLAR EMPLOYEES

Abstract

The purpose of this
study is to determine the set of skills expected from white-collar employees.
The data needed for the research were collected through the human resources
managers/vice managers and the people responsible for the recruitment of
white-collar employees. In order to obtain the data, a questionnaire was
prepared. The skills required to be found in white-collar employees were
measured by an open-ended question. Then, a questionnaire form was sent to the
human resources managers/vice managers and the people responsible for the
recruitment in electronic environment. In this context, a total of 112 valid
questionnaires were obtained. The data obtained were analyzed by coding the
open-ended answers (in the form of keywords) and the frequencies were
calculated. According to the research findings, it is determined that the skill
required to be found in white-collar employees were found to be as
communication skills with the percentage of 18%.

Keywords

Skill, White Collar Employees

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