Research Article
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Exploring the Links Between Employee Resilience and Career Satisfaction: The Roles of Job Crafting and STARA Awareness

Year 2024, Volume: 11 Issue: 3, 1011 - 1030, 30.09.2024
https://doi.org/10.30798/makuiibf.1416914

Abstract

Abstract
In a dynamic business environment where challenges are inevitable, the success of an organization depends on the resilience demonstrated by its employees. Prior studies provide valuable information on employee resilience and its outcomes; however, there is limited knowledge of how employee resilience influences career outcomes. Drawing on Job Demands-Resources Theory, this study explores the mediating effect of job crafting on the relationship between employee resilience and career satisfaction. Also, this study examines whether smart technology, artificial intelligence, robotics, and algorithms (STARA) awareness moderates the relationship between those variables. The study sample consists of 321 individuals employed in white-collar positions within various enterprises in Turkey. Structural equation modeling was used to test the research hypotheses. The findings indicate that job crafting significantly mediates the relationship between employee resilience and career satisfaction. Additionally, STARA awareness moderates the relationship between employee resilience and job crafting, whereas there is no conditional indirect effect between employee resilience and career satisfaction. This study presents practical implications for white-collar workers' career attitudes in business environments characterized by increased digitalization.

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References

  • Aiken, L. S., West, S. G., & Reno, R. R. (1991). Multiple regression: Testing and interpreting interactions. Sage.
  • Bagozzi, R. P., & Edwards, J. R. (1998). A general approach for representing constructs in organizational research. Organizational Research Methods, 1(1), 45-87. https://doi.org/10.1177/109442819800100104
  • Bakker, A. B., Demerouti, E., and Sanz-Vergel, A. (2023). Job demands–resources theory: Ten years later. Annual Review of Organizational Psychology and Organizational Behavior, 10(1), 25-53. https://doi.org/10.1146/annurev-orgpsych-120920-053933
  • Bardoel, E. A., Pettit, T. M., De Cieri, H., & McMillan, L. (2014). Employee resilience: An emerging challenge for HRM. Asia Pacific Journal of Human Resources, 52(3), 279-297. https://doi.org/10.1111/1744-7941.12033
  • Briscoe, J. P., & Hall, D. T. (2006). The interplay of boundaryless and protean careers: Combinations and implications. Journal of Vocational Behavior, 69(1), 4-18. https://doi.org/10.1016/j.jvb.2005.09.002
  • Brougham, D., & Haar, J. (2018). Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA): Employees’ perceptions of our future workplace. Journal of Management & Organization, 24(2), 239-257. https://doi.org/10.1017/jmo.2016.55
  • Brougham, D., & Haar, J. (2023). Employee perceptions of disruption knowledge: The influence on career attitudes and behaviors. International Journal of Manpower, (Early Cite), https://doi.org/10.1108/IJM-12-2022-0589
  • Luu, T. T. (2017). Collective job crafting and team service recovery performance: A moderated mediation mechanism. Marketing Intelligence & Planning, 35(5), 641-656. https://doi.org/10.1108/MIP-02-2017-0025
  • Lyons, S. T., Schweitzer, L., & Ng, E. S. W. (2015). Resilience in the modern career. Career Development International, 20(4), 363-383. https://doi.org/10.1108/CDI-02-2015-0024
  • Malik, P., & Garg, P. (2020). Learning organization and work engagement: The mediating role of employee resilience. The International Journal of Human Resource Management, 31(8), 1071-1094. https://doi.org/10.1080/09585192.2017.1396549
  • McKevitt, D., Carbery, R., & Collins, S. (2022). Job crafting in project management: Implications for project success and career satisfaction. International Journal of Project Management, 40(7), 741-749. https://doi.org/10.1016/j.ijproman.2022.08.004
  • Meneghel, I., Borgogni, L., Miraglia, M., Salanova, M., & Martínez, I. M. (2016). From social context and resilience to performance through job satisfaction: A multilevel study over time. Human Relations, 69(11), 2047-2067. https://doi.org/10.1177/0018726716631808
  • Morikawa, M. (2017). Firms’ expectations about the impact of ai and robotics: Evidence from a survey. Economic Inquiry, 55(2),1054-1063. https://doi.org/10.1111/ecin.12412
  • Näswall, K., Malinen, S., Kuntz, J., & Hodliffe, M. (2019). Employee resilience: Development and validation of a measure. Journal of Managerial Psychology, 34(5), 353-367. https://doi.org/10.1108/JMP-02-2018-0102
  • Oosthuizen, R. M. (2022). The fourth industrial revolution – smart technology, artificial intelligence, robotics and algorithms: Industrial psychologists in future workplaces. Frontiers in Artificial Intelligence, 5: 913168. https://doi.org/10.3389/frai.2022.913168
  • Paul, H., Bamel, U. K., & Garg, P. (2016). Employee resilience and OCB: Mediating effects of organizational commitment. Vikalpa: The Journal for Decision Makers, 41(4), 308324. https://doi.org/10.1177/0256090916672765
  • Rudolph, C. W., Katz, I. M., Lavigne, K. N., & Zacher, H. (2017). Job crafting: A meta-analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 102, 112-138. https://doi.org/10.1016/j.jvb.2017.05.008
  • Sahay, S., Gigliotti, R. A., & Dwyer, M. (2022). Role conflict, job crafting, stress and resilience among nurses during COVID-19. Journal of Contingencies and Crisis Management, 30(3), 234-243. https://doi.org/10.1111/1468-5973.12417
  • Savickas, M. L., Nota, L., Rossier, J., Dauwalder, J.-P., Duarte, M. E., Guichard, J., Soresi, S., Van Esbroeck, R., & Van Vianen, A. E. M. (2009). Life designing: A paradigm for career construction in the 21st century. Journal of Vocational Behavior, 75(39), 239-250. https://doi.org/10.1016/j.jvb.2009.04.004
  • Shin, J., Taylor, M. S., & Seo, M.-G. (2012).Resources for change: the relationships of organizational inducements and psychological resilience to employees’ attitudes and behaviors toward organizational change. Academy of Management Journal, 55(3), 727-748. https://doi.org/10.5465/amj.2010.0325
  • Srivastava, S., & Madan, P. (2020). The relationship between resilience and career satisfaction: Trust, political skills and organizational identification as moderators. Australian Journal of Career Development, 29(1), 44-53. https://doi.org/10.1177/103841621988631 7
  • Tan, K.-L., Gim, G. C. W., Hii, I. S. H., & Zhu, W. (2023). STARA fight or flight: A two-wave timelagged study of challenge and hindrance appraisal of STARA awareness on basic psychological needs and individual competitiveness productivity among hospitality employees. Current Issues in Tourism, 1-19. https://doi.org/10.1080/13683500.2023.2224550
  • Tan, K.-L., & Yeap, P. F. (2022). The impact of work engagement and meaningful work to alleviate job burnout among social workers in New Zealand. Management Decision, 60(11), 3042-3065. https://doi.org/10.1108/MD-05-2021-0689
  • Tims, M., B. Bakker, A., & Derks, D. (2014). Daily job crafting and the self-efficacy – performance relationship. Journal of Managerial Psychology, 29(5), 490-507. https://doi.org/10.1108/JMP05-2012-0148
  • Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale’, Journal of Vocational Behavior, 80(1), 173-186. https://doi.org/10.1016/j.jvb.2011.05.009
  • Tims, M., Twemlow, M., & Fong, C. Y. M. (2022). A state-of-the-art overview of job-crafting research: Current trends and future research directions. Career Development International, 27(1), 54-78. https://doi.org/10.1108/CDI-08-2021-0216
  • Tonkin, K., Malinen, S., Näswall, K., & Kuntz, J. C. (2018). Building employee resilience through wellbeing in organizations. Human Resource Development Quarterly, 29(2), 107124. https://doi.org/10.1002/hrdq.21306
  • Toor, S.-R., & Ofori, G. (2010). Positive psychological capital as a source of sustainable competitive advantage for organizations. Journal of Construction Engineering and Management, 136(3), 341-352. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000135
  • Topino, E., Svicher, A., Di Fabio, A., & Gori, A. (2022). Satisfaction with life in workers: A chained mediation model investigating the roles of resilience, career adaptability, self-efficacy, and years of education. Frontiers in Psychology, 13, 1011093. https://doi.org/10.3389/fpsyg.2022.1011093
  • Van Wingerden, J., & Poell, R. F. (2019). Meaningful work and resilience among teachers: The mediating role of work engagement and job crafting. PLOS ONE, 14(9), e0222518. https://doi.org/10.1371/journal.pone.0222518
  • Vogt, K., Hakanen, J. J., Brauchli, R., Jenny, G. J., & Bauer, G. F. (2016). The consequences of job crafting: A three-wave study. European Journal of Work and Organizational Psychology, 25(3), 353-362. https://doi.org/10.1080/1359432X.2015.1072170
  • Vogus, T. J., & Sutcliffe, K. M. (2007). Organizational resilience: Towards a theory and research agenda. [Conference Paper]. 2007 IEEE International Conference on Systems, Man and Cybernetics. https://doi.org/10.1109/ICSMC.2007.4414160
  • Walker, B., Holling, C. S., Carpenter, S. R., & Kinzig, A. P. (2004). Resilience, adaptability and transformability in social-ecological systems, Ecology and Society, 9(2), 5. https://doi.org/10.5751/ES-00650-090205
  • Wang, J., Cooke, F. L., & Huang, W. (2014). How resilient is the (future) workforce in China? A study of the banking sector and implications for human resource development. Asia Pacific Journal of Human Resources, 52(2), 132-154. https://doi.org/10.1111/1744-7941.12026
  • Wei, W., & Taormina, R. J. (2014). A new multidimensional measure of personal resilience and its use: Chinese nurse resilience, organizational socialization and career success. Nursing Inquiry, 21(4), 346-357. https://doi.org/10.1111/nin.12067
  • Wilson, S. M., & Ferch, S. R. (2005). Enhancing resilience in the workplace through the practice of caring relationships. Organization Development Journal, 23(4), 45-60.
  • Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201. https://doi.org/10.5465/amr.2001.4378011
Year 2024, Volume: 11 Issue: 3, 1011 - 1030, 30.09.2024
https://doi.org/10.30798/makuiibf.1416914

Abstract

Project Number

Proje desteği alınmamıştır.

References

  • Aiken, L. S., West, S. G., & Reno, R. R. (1991). Multiple regression: Testing and interpreting interactions. Sage.
  • Bagozzi, R. P., & Edwards, J. R. (1998). A general approach for representing constructs in organizational research. Organizational Research Methods, 1(1), 45-87. https://doi.org/10.1177/109442819800100104
  • Bakker, A. B., Demerouti, E., and Sanz-Vergel, A. (2023). Job demands–resources theory: Ten years later. Annual Review of Organizational Psychology and Organizational Behavior, 10(1), 25-53. https://doi.org/10.1146/annurev-orgpsych-120920-053933
  • Bardoel, E. A., Pettit, T. M., De Cieri, H., & McMillan, L. (2014). Employee resilience: An emerging challenge for HRM. Asia Pacific Journal of Human Resources, 52(3), 279-297. https://doi.org/10.1111/1744-7941.12033
  • Briscoe, J. P., & Hall, D. T. (2006). The interplay of boundaryless and protean careers: Combinations and implications. Journal of Vocational Behavior, 69(1), 4-18. https://doi.org/10.1016/j.jvb.2005.09.002
  • Brougham, D., & Haar, J. (2018). Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA): Employees’ perceptions of our future workplace. Journal of Management & Organization, 24(2), 239-257. https://doi.org/10.1017/jmo.2016.55
  • Brougham, D., & Haar, J. (2023). Employee perceptions of disruption knowledge: The influence on career attitudes and behaviors. International Journal of Manpower, (Early Cite), https://doi.org/10.1108/IJM-12-2022-0589
  • Luu, T. T. (2017). Collective job crafting and team service recovery performance: A moderated mediation mechanism. Marketing Intelligence & Planning, 35(5), 641-656. https://doi.org/10.1108/MIP-02-2017-0025
  • Lyons, S. T., Schweitzer, L., & Ng, E. S. W. (2015). Resilience in the modern career. Career Development International, 20(4), 363-383. https://doi.org/10.1108/CDI-02-2015-0024
  • Malik, P., & Garg, P. (2020). Learning organization and work engagement: The mediating role of employee resilience. The International Journal of Human Resource Management, 31(8), 1071-1094. https://doi.org/10.1080/09585192.2017.1396549
  • McKevitt, D., Carbery, R., & Collins, S. (2022). Job crafting in project management: Implications for project success and career satisfaction. International Journal of Project Management, 40(7), 741-749. https://doi.org/10.1016/j.ijproman.2022.08.004
  • Meneghel, I., Borgogni, L., Miraglia, M., Salanova, M., & Martínez, I. M. (2016). From social context and resilience to performance through job satisfaction: A multilevel study over time. Human Relations, 69(11), 2047-2067. https://doi.org/10.1177/0018726716631808
  • Morikawa, M. (2017). Firms’ expectations about the impact of ai and robotics: Evidence from a survey. Economic Inquiry, 55(2),1054-1063. https://doi.org/10.1111/ecin.12412
  • Näswall, K., Malinen, S., Kuntz, J., & Hodliffe, M. (2019). Employee resilience: Development and validation of a measure. Journal of Managerial Psychology, 34(5), 353-367. https://doi.org/10.1108/JMP-02-2018-0102
  • Oosthuizen, R. M. (2022). The fourth industrial revolution – smart technology, artificial intelligence, robotics and algorithms: Industrial psychologists in future workplaces. Frontiers in Artificial Intelligence, 5: 913168. https://doi.org/10.3389/frai.2022.913168
  • Paul, H., Bamel, U. K., & Garg, P. (2016). Employee resilience and OCB: Mediating effects of organizational commitment. Vikalpa: The Journal for Decision Makers, 41(4), 308324. https://doi.org/10.1177/0256090916672765
  • Rudolph, C. W., Katz, I. M., Lavigne, K. N., & Zacher, H. (2017). Job crafting: A meta-analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 102, 112-138. https://doi.org/10.1016/j.jvb.2017.05.008
  • Sahay, S., Gigliotti, R. A., & Dwyer, M. (2022). Role conflict, job crafting, stress and resilience among nurses during COVID-19. Journal of Contingencies and Crisis Management, 30(3), 234-243. https://doi.org/10.1111/1468-5973.12417
  • Savickas, M. L., Nota, L., Rossier, J., Dauwalder, J.-P., Duarte, M. E., Guichard, J., Soresi, S., Van Esbroeck, R., & Van Vianen, A. E. M. (2009). Life designing: A paradigm for career construction in the 21st century. Journal of Vocational Behavior, 75(39), 239-250. https://doi.org/10.1016/j.jvb.2009.04.004
  • Shin, J., Taylor, M. S., & Seo, M.-G. (2012).Resources for change: the relationships of organizational inducements and psychological resilience to employees’ attitudes and behaviors toward organizational change. Academy of Management Journal, 55(3), 727-748. https://doi.org/10.5465/amj.2010.0325
  • Srivastava, S., & Madan, P. (2020). The relationship between resilience and career satisfaction: Trust, political skills and organizational identification as moderators. Australian Journal of Career Development, 29(1), 44-53. https://doi.org/10.1177/103841621988631 7
  • Tan, K.-L., Gim, G. C. W., Hii, I. S. H., & Zhu, W. (2023). STARA fight or flight: A two-wave timelagged study of challenge and hindrance appraisal of STARA awareness on basic psychological needs and individual competitiveness productivity among hospitality employees. Current Issues in Tourism, 1-19. https://doi.org/10.1080/13683500.2023.2224550
  • Tan, K.-L., & Yeap, P. F. (2022). The impact of work engagement and meaningful work to alleviate job burnout among social workers in New Zealand. Management Decision, 60(11), 3042-3065. https://doi.org/10.1108/MD-05-2021-0689
  • Tims, M., B. Bakker, A., & Derks, D. (2014). Daily job crafting and the self-efficacy – performance relationship. Journal of Managerial Psychology, 29(5), 490-507. https://doi.org/10.1108/JMP05-2012-0148
  • Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale’, Journal of Vocational Behavior, 80(1), 173-186. https://doi.org/10.1016/j.jvb.2011.05.009
  • Tims, M., Twemlow, M., & Fong, C. Y. M. (2022). A state-of-the-art overview of job-crafting research: Current trends and future research directions. Career Development International, 27(1), 54-78. https://doi.org/10.1108/CDI-08-2021-0216
  • Tonkin, K., Malinen, S., Näswall, K., & Kuntz, J. C. (2018). Building employee resilience through wellbeing in organizations. Human Resource Development Quarterly, 29(2), 107124. https://doi.org/10.1002/hrdq.21306
  • Toor, S.-R., & Ofori, G. (2010). Positive psychological capital as a source of sustainable competitive advantage for organizations. Journal of Construction Engineering and Management, 136(3), 341-352. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000135
  • Topino, E., Svicher, A., Di Fabio, A., & Gori, A. (2022). Satisfaction with life in workers: A chained mediation model investigating the roles of resilience, career adaptability, self-efficacy, and years of education. Frontiers in Psychology, 13, 1011093. https://doi.org/10.3389/fpsyg.2022.1011093
  • Van Wingerden, J., & Poell, R. F. (2019). Meaningful work and resilience among teachers: The mediating role of work engagement and job crafting. PLOS ONE, 14(9), e0222518. https://doi.org/10.1371/journal.pone.0222518
  • Vogt, K., Hakanen, J. J., Brauchli, R., Jenny, G. J., & Bauer, G. F. (2016). The consequences of job crafting: A three-wave study. European Journal of Work and Organizational Psychology, 25(3), 353-362. https://doi.org/10.1080/1359432X.2015.1072170
  • Vogus, T. J., & Sutcliffe, K. M. (2007). Organizational resilience: Towards a theory and research agenda. [Conference Paper]. 2007 IEEE International Conference on Systems, Man and Cybernetics. https://doi.org/10.1109/ICSMC.2007.4414160
  • Walker, B., Holling, C. S., Carpenter, S. R., & Kinzig, A. P. (2004). Resilience, adaptability and transformability in social-ecological systems, Ecology and Society, 9(2), 5. https://doi.org/10.5751/ES-00650-090205
  • Wang, J., Cooke, F. L., & Huang, W. (2014). How resilient is the (future) workforce in China? A study of the banking sector and implications for human resource development. Asia Pacific Journal of Human Resources, 52(2), 132-154. https://doi.org/10.1111/1744-7941.12026
  • Wei, W., & Taormina, R. J. (2014). A new multidimensional measure of personal resilience and its use: Chinese nurse resilience, organizational socialization and career success. Nursing Inquiry, 21(4), 346-357. https://doi.org/10.1111/nin.12067
  • Wilson, S. M., & Ferch, S. R. (2005). Enhancing resilience in the workplace through the practice of caring relationships. Organization Development Journal, 23(4), 45-60.
  • Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201. https://doi.org/10.5465/amr.2001.4378011
There are 37 citations in total.

Details

Primary Language English
Subjects Human Resources Management, Organisational Behaviour
Journal Section Research Articles
Authors

Merve Gerçek 0000-0002-7076-8192

Dilek Yılmaz Börekçi 0000-0002-0055-4869

Cem Güney Özveren 0000-0001-9435-6662

Project Number Proje desteği alınmamıştır.
Publication Date September 30, 2024
Submission Date January 9, 2024
Acceptance Date September 26, 2024
Published in Issue Year 2024 Volume: 11 Issue: 3

Cite

APA Gerçek, M., Yılmaz Börekçi, D., & Özveren, C. G. (2024). Exploring the Links Between Employee Resilience and Career Satisfaction: The Roles of Job Crafting and STARA Awareness. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 11(3), 1011-1030. https://doi.org/10.30798/makuiibf.1416914

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