Online Counseling: Ethical Guidelines, the COVID-19 Process, Suggestions

Year 2020, Volume: 3 Issue: 1, 59 - 83, 30.06.2020

Şenel Poyrazlı Ahmet Can

Abstract

Due to COVID-19, online counseling has become more important than before. The purpose of this paper is to define online counseling, discuss different methods to be used in the delivery of online counseling services, present findings from the literature about the effectiveness of online counseling, discuss advantages and disadvantages of online counseling, present information about the COVID-19 process and its effects on people’s psychological functioning, and discuss ethical guidelines by the American Psychological Association and the American Counseling Association to be considered in the delivery of online psychological services. Specifically, we point out different training programs that should be completed through professional organizations (APA, ACA, ASCA, etc.). The informed consent process seems to be one of the important components in the effective delivery of online services. Preventive online counseling services such as online support groups are important to help individuals deal with the psychological effects of COVID-19.

Keywords

COVID-19, online counseling, psychological reactions, ethical guidelines

Çevrim içi Psikolojik Danışma: Etik Kuralları, COVID-19 Süreci, Öneriler

Abstract

Bu makalenin amacı literature bağlı olarak çevrim içi psikolojik danışmanın ne olduğunu ortaya koymak, avantajlarını ve dezavantajlarını tartışmak ve COVID-19 sürecinde insanların psikolojik olarak neler yaşadıklarıyla ilgili bilgi vermektir. Makalenin içeriğinde, Amerikan Psikoloji Derneği’nin (APA) ve Amerikan Psikolojik Danışma Derneği’nin (ACA) çevrim içi psikolojik danışma ile ilgili etik kuralları sunulmuş, psikolojik danışmanlara çevrimiçi psikolojik danışma hizmetleri sunarken nelere dikkat etmeleri gerektiği bilgisi verilmiştir. Çevrim içi psikolojik danışmanın ilk koşulu hem danışmanın hem de danışanın, kullanılacak olan teknolojik yöntemle ilgili yeterli bilgiye ve beceriye sahip olmasıdır. Bu makalede, onam formu süreci ve vaka notuna neler yazılması gerektiği örneklerle anlatılmıştır. APA, ACA ve Amerikan Okul Psikolojik Danışma Birliği (ASCA) dahil olmak üzere, farklı kurumların bu alanda sunduğu hizmet içi eğitimlerle ilgili bilgiler de paylaşılmıştır. Psikolojik danışmanların ilgili etik kurallarını detaylı olarak öğrenmeleri ve ilgili kurumların sunduğu hizmet içi eğitim programlarına katılmaları şarttır. Önleyici ruh sağlığı hizmeleri (çevrim içi destek grupları vs.) COVID-19 sürecinde sunulmalıdır.

Keywords

COVID-19, çevrim içi psikolojik danışma, psikolojik tepkiler

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