Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği

Serdar Egeli; Özgür Kızıldemir; Kartal Doğukan Çıkı

doi:10.53601/tourismandrecreation.1465097

EN TR

Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği

Abstract

Bu çalışmanın amacı, müşterilerin Gault Millau Rehberi’nde bulunan restoranlara yönelik lüks mutfak deneyimlerini inceleyerek bu deneyimin altında yatan boyutları ortaya çıkarmaktır. Araştırmanın amacı doğrultusunda, kullanıcı tarafından oluşturulan içerik temelli web siteleri arasında en bilinenlerden biri olan TripAdvisor web sitesine deneyimlerini aktaran müşterilerin çevrim içi yorumları analiz edilmiştir. TripAdvisor'dan elde edilen çevrim içi yorumlar, 2024 yılının Mart ayında iki haftalık bir süre içerisinde toplanmıştır. Analiz sonucunda ‘algılanan hizmet kalitesi’, ‘algılanan yemek kalitesi’, ‘restoran ambiyansı’, ‘unutulmaz bir deneyim’, ‘ayrıcalık duygusu’ ve ‘beklentilerin karşılanması’ adlı altı ana temayı içeren “lüks mutfak restoran deneyimi bileşenleri” modeli elde edilmiştir. Müşterilerin lüks mutfak deneyimi üzerine odaklanan ilk çalışmalardan biri olan bu çalışma mevcut literatüre katkı sağlamaktadır.

Keywords

Yüksek Mutfak, Gault Millau, Müşteri Deneyimi, TripAdvisor, İstanbul

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Details

Primary Language

Turkish

Subjects

Gastronomy Tourism

Journal Section

Research Article

Authors

Serdar Egeli
0000-0002-1101-5676
Türkiye

Özgür Kızıldemir
0000-0003-4040-4547
Türkiye

Kartal Doğukan Çıkı ^*
0000-0002-8307-8561
Türkiye

Publication Date

June 30, 2024

Submission Date

April 4, 2024

Acceptance Date

June 10, 2024

Published in Issue

Year 2024 Volume: 6 Number: 1

DOI

https://doi.org/10.53601/tourismandrecreation.1465097

IZ

https://izlik.org/JA49RY47WH

APA

Egeli, S., Kızıldemir, Ö., & Çıkı, K. D. (2024). Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği. Tourism and Recreation, 6(1), 104-112. https://doi.org/10.53601/tourismandrecreation.1465097

AMA

1.Egeli S, Kızıldemir Ö, Çıkı KD. Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği. TO&RE. 2024;6(1):104-112. doi:10.53601/tourismandrecreation.1465097

Chicago

Egeli, Serdar, Özgür Kızıldemir, and Kartal Doğukan Çıkı. 2024. “Müşterilerin Lüks Mutfak ‘haute Cuisine’ Deneyimi Bileşenlerinin Incelenmesi: Gault Millau Rehberinde Listelenen Restoranlar örneği”. Tourism and Recreation 6 (1): 104-12. https://doi.org/10.53601/tourismandrecreation.1465097.

EndNote

Egeli S, Kızıldemir Ö, Çıkı KD (June 1, 2024) Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği. Tourism and Recreation 6 1 104–112.

IEEE

[1]S. Egeli, Ö. Kızıldemir, and K. D. Çıkı, “Müşterilerin lüks mutfak ‘haute cuisine’ deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği”, TO&RE, vol. 6, no. 1, pp. 104–112, June 2024, doi: 10.53601/tourismandrecreation.1465097.

ISNAD

Egeli, Serdar - Kızıldemir, Özgür - Çıkı, Kartal Doğukan. “Müşterilerin Lüks Mutfak ‘haute Cuisine’ Deneyimi Bileşenlerinin Incelenmesi: Gault Millau Rehberinde Listelenen Restoranlar örneği”. Tourism and Recreation 6/1 (June 1, 2024): 104-112. https://doi.org/10.53601/tourismandrecreation.1465097.

JAMA

1.Egeli S, Kızıldemir Ö, Çıkı KD. Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği. TO&RE. 2024;6:104–112.

MLA

Egeli, Serdar, et al. “Müşterilerin Lüks Mutfak ‘haute Cuisine’ Deneyimi Bileşenlerinin Incelenmesi: Gault Millau Rehberinde Listelenen Restoranlar örneği”. Tourism and Recreation, vol. 6, no. 1, June 2024, pp. 104-12, doi:10.53601/tourismandrecreation.1465097.

Vancouver

1.Serdar Egeli, Özgür Kızıldemir, Kartal Doğukan Çıkı. Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği. TO&RE. 2024 Jun. 1;6(1):104-12. doi:10.53601/tourismandrecreation.1465097

24661

Articles published by Tourism and Recreation are licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Lisence

Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği

Examination of customers' components of luxury cuisine “haute cuisine” experience: the case of restaurants listed in Gault Millau Guide

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Keywords

Müşterilerin lüks mutfak “haute cuisine” deneyimi bileşenlerinin incelenmesi: Gault Millau Rehberinde listelenen restoranlar örneği

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