JOB SATISFACTION: A SCALE DEVELOPMENT STUDY

Öz

In this study, a "Job Satisfaction Scale" has been developed to determine the characteristics of job satisfaction in businesses/institutions operating in all sectors and to measure job satisfaction using a reliable and valid measurement tool based on scientific methods. The research was conducted using data obtained from three different sample groups: health, banking/finance sector, and universities. A draft scale consisting of 17 items prepared in a 5-point Likert scale format was used as the data collection tool by the study group. The collected data were analyzed using statistical software programs. Confirmatory and exploratory factor analyses (CFA and EFA) were conducted for validity and reliability studies. According to the analysis findings, the "Job Satisfaction Scale" consists of two sub-dimensions and 13 statements. Additionally, reliability analyses indicate that the scale is highly reliable. It is believed that the "Job Satisfaction Scale," with its two-dimensional structure named "Internal Satisfaction" and "External Satisfaction," will meet an important need in determining and measuring employees' job satisfaction in future research, thus filling this gap in the field. The scale items are presented in both English and Turkish at the end of the study.

Anahtar Kelimeler

• Job Satisfaction
• Internal Satisfaction
• External Satisfaction
• Scale Development

İş Tatmini: Bir Ölçek Geliştirme Çalışması

Öz

Bu çalışmada, tüm sektörlerde faaliyet gösteren işletme/kurumlarda iş tatmininin özelliklerini belirlemek ve iş tatminini bilimsel yöntemlere dayalı, güvenilir ve geçerli bir ölçüm aracı kullanarak ölçmek amacıyla bir “İş Tatmini Ölçeği” geliştirilmiştir. Araştırma; sağlık, bankacılık/finans sektörü ve üniversiteler olmak üzere üç farklı örneklem grubundan elde edilen veriler kullanılarak gerçekleştirilmiştir. Çalışma grubu tarafından veri toplama aracı olarak 5'li Likert ölçek formatında hazırlanmış 17 ifadeden oluşan taslak ölçek kullanılmıştır. Toplanan veriler istatistiksel yazılım programları kullanılarak analiz edilmiştir. Doğrulayıcı ve açıklayıcı faktör analizleri (DFA ve EFA) ile geçerlik ve güvenirlik çalışmaları yapılmıştır. Analiz bulgularına göre " İş Tatmini Ölçeği" iki alt boyut ve 13 ifadeden oluşmaktadır. Ayrıca güvenirlik analizleri ölçeğin oldukça güvenilir olduğunu ortaya koymaktadır. “İçsel Tatmin” ve “Dışsal Tatmin” olarak adlandırılan iki alt boyutlu yapısıyla " İş Tatmini Ölçeği"nin, gelecekte yapılacak araştırmalarda çalışanların iş tatmininin belirlenmesi ve ölçülmesinde önemli bir ihtiyacı karşılayacağı ve böylece alandaki bu boşluğu dolduracağı düşünülmektedir. Ölçek maddeleri çalışmanın sonunda hem İngilizce hem de Türkçe olarak sunulmaktadır.

Anahtar Kelimeler

• İş Tatmini
• İçsel Tatmin
• Dışsal Tatmin
• Ölçek Geliştirme

Etik Beyan

Ethics committee approval was obtained for this research with the decision of the Scientific Research and Publication Ethics Committee of Toros University, dated 21.12.2023 and numbered 147.

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