Teknostresin İş Performansı Üzerindeki Etkisi; Tükenmişliğin Aracı Rolü
Öz
Burnout perceptions of office employees who work with computer intensively, on the relation between technostress and contextual performance is questioned in this research. Technostress is defined as reactions of employees to the negative effects of technology related factors. Burnout is defined as emotional exhaustion, depersonalization, decreased personal accomplisments with prolonged stress. Within the frames of conservation of resources theory (COR Theory) technostress is thought to lead burnout and burnout is thought to decrease contextual performance of employees. Results of surveys conducted on office employees in Sinop and its districts are analyzed with Process 3.0 which can be used as integrated to SPSS 21. According to the test results mediation effect of burnout on the relation between technostress and performance is observed.
Anahtar Kelimeler
Kaynakça
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