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USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT

Cilt: 17 30 Eylül 2026
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USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT

Öz

Public institutions and organizations must employ, motivate, and develop a competent workforce in order to achieve important public objectives, create public value, and provide citizens with the highest quality public services possible. In this context, the use of merit-based human resources management practices and the pursuit of continuous improvement efforts are of great importance. In today’s world, where technological developments are advancing at a tremendous pace, dissatisfaction with public human resources (personnel) management is well known, and international efforts are being made to address this dissatisfaction. For example, in this context, it is seen that the International Public Management Association for Human Resources (IPMA-HR) has developed a series of strategies to transform public human resources systems from being merely operational to having a transformative quality. Among these strategies, the central role of technology in public human resources management is particularly emphasized. Within this scope, the study conducted a comprehensive literature review, examined the potential applications of AI-supported applications in the field of public personnel management, analyzed the positive and negative aspects of such applications, and made recommendations.

Anahtar Kelimeler

Public personnel,, Artificial intelligence,, Human resource management, Public institutions

Kaynakça

  1. Acar, O. K. (2021). Devlet Personel Başkanlığından Cumhurbaşkanlığı İnsan Kaynakları Ofisine: Kamu Personel Yönetiminde Örgütsel Değişim. Elektronik Sosyal Bilimler Dergisi, 20(78), 1026-1046.
  2. Agarwal, P. K. (2018). Public administration challenges in the world of AI and bots. Public Administration Review, 78(6), 917-921.
  3. Ay, H., & Uçar, Ö. (2015). Devletin gelişim süreci. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi, 16(2), 195-206.
  4. Baran, H. (2023). Yapay zekâ, sanal gerçeklik ve dijital sanatın evrimi. Duvar Publishing.
  5. Barth, T. J., & Arnold, E. (1999). Artificial intelligence and administrative discretion: Implications for public administration. The American Review of Public Administration, 29(4), 332-351.
  6. Bignami, F. (2022). Artificial intelligence accountability of public administration. The American Journal of Comparative Law, 70(Supplement_1), i312-i346.
  7. Brewer, G. A., Kellough, J. E., & Rainey, H. G. (2022). The importance of merit principles for civil service systems: Evidence from the US federal sector. Review of Public Personnel Administration, 42(4), 686-708.
  8. Bullock, J. B. (2019). Artificial intelligence, discretion, and bureaucracy. The American Review of Public Administration, 49(7), 751-761.
  9. Cappelli, P., Tambe, P., & Yakubovich, V. (2019). Can data science change human resources?. In The future of management in an AI world: Redefining purpose and strategy in the fourth industrial revolution (pp. 93-115). Cham: Springer International Publishing.
  10. Charbonneau, É., & Doberstein, C. (2020). An empirical assessment of the intrusiveness and reasonableness of emerging work surveillance technologies in the public sector. Public Administration Review, 80(5), 780-791.

Kaynak Göster

APA
Uygun, S. V., & Akıncı, B. (2026). USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT. Journal of Academic Approaches, 17, 1-12. https://doi.org/10.54688/ayd.1905968
AMA
1.Uygun SV, Akıncı B. USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT. Journal of Academic Approaches. 2026;17:1-12. doi:10.54688/ayd.1905968
Chicago
Uygun, Serdar Vural, ve Berat Akıncı. 2026. “USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT”. Journal of Academic Approaches 17 (Eylül): 1-12. https://doi.org/10.54688/ayd.1905968.
EndNote
Uygun SV, Akıncı B (01 Eylül 2026) USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT. Journal of Academic Approaches 17 1–12.
IEEE
[1]S. V. Uygun ve B. Akıncı, “USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT”, Journal of Academic Approaches, c. 17, ss. 1–12, Eyl. 2026, doi: 10.54688/ayd.1905968.
ISNAD
Uygun, Serdar Vural - Akıncı, Berat. “USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT”. Journal of Academic Approaches 17 (01 Eylül 2026): 1-12. https://doi.org/10.54688/ayd.1905968.
JAMA
1.Uygun SV, Akıncı B. USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT. Journal of Academic Approaches. 2026;17:1–12.
MLA
Uygun, Serdar Vural, ve Berat Akıncı. “USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT”. Journal of Academic Approaches, c. 17, Eylül 2026, ss. 1-12, doi:10.54688/ayd.1905968.
Vancouver
1.Serdar Vural Uygun, Berat Akıncı. USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC HUMAN RESOURCES MANAGEMENT. Journal of Academic Approaches. 01 Eylül 2026;17:1-12. doi:10.54688/ayd.1905968