Araştırma Makalesi
BibTex RIS Kaynak Göster

The mediating role of financial stress in the effect of credit card usage and attitude towards money on financial satisfaction: The BUBYO example

Yıl 2024, Cilt: 27 Sayı: 51-1 - 2024 Yılı Özel Sayısı, 79 - 99
https://doi.org/10.31795/baunsobed.1505792

Öz

The aim of this study is to reveal the effects of credit card usage levels and attitudes towards money on the financial satisfaction of university students who graduated from a department at the undergraduate level, and to observe whether the possible effects of independent variables on the dependent variable change with the mediator effect of financial stress. The main population of the research consists of 2014 students who graduated from Balıkesir University Burhaniye School of Applied Sciences between 2012-2022. The research started in May 2023 and the data collection process lasted approximately seven months. Within the scope of data collection, the survey form created on the Internet was delivered to graduate students via social media channels and e-mail, and the research survey was completed by 489 volunteer graduate students. Within the scope of the research, the effects of the Mediator variable were measured using the Bootstrap method, and the analyzes were made using the Process Macro mode added to SPSS 27. The most striking outcome within the scope of the findings of the research is that all dimensions of the attitude towards money scale, except for one dimension (the power of money), affect financial satisfaction significantly and positively, but this effect decreases under the influence of financial stress. Another important outcome of the research is that the effect of the behavioral attitude dimension of the credit utilization scale on financial satisfaction decreases under the influence of financial stress, while the effect of the emotional attitude dimension increases.

Proje Numarası

2023/034

Kaynakça

  • Adams, T. ve Moore, M. (2007). High-risk health and credit behavior among 18-to 25-year-old college students. Journal of American College Health, 56, 101–108.
  • Alhabeeb, M. (1999). Allowances and the economic socialization of children. Association for Financial Counseling and Planning Education, 10(2), 1-9.
  • Ali, A., Rahman, M. ve Bakar, A. (2013). FinancialLiteracyand Satisfaction in Malaysia: A Pilot Stud. International Journal of Trade, Economics and Finance, 4(5), 319-324.
  • Allen, M. W., Edwards, R., Hayhoe, C. R. ve Leach, L. (2007). Imagined interaction, attitudes towards money and credit, and family coalitions. . Journal of Family and Economic Issues, 3-22.
  • Archer , J. ve Lamnin, A. (1985). An Investigation of Personal and Academic Stressors on College Campuses. Journal of College Student Personnel, 26(3), 210-215.
  • Ataman, E. ve Yıldırım, D. (2022). Kredi Karti Kullanimi, Kompülsif Satin Alma, Borca Karşi Tutum ve Finansal Refah İlişkisi. Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 12(23), 159-184.
  • Barry, D. (2016). Chapter 30: Measurement of young adults’ attitudes towards money. A. Carmela, W. Eveline , B. Klaus , D. Peter , G.-F. Bettina, & S. Jane içinde, IInternational Handbook of Financial Literacy (s. 449-464). Springer.
  • Behrman, J., Mitchell, O., Soo, C. ve Bravo, D. (2010). Financial literacy, schooling, and wealth accumulation. Working Paper 16452, National Bureau of Economic Research, 1-42.
  • Brüggen, E., Hogreve, J., Holmlund, M., Kabadayı, S. ve Löfgren, M. (2017). Financial well-being: A conceptualization and research agenda. Journal of business research, 79, 228-237.
  • Castro-González , S., Fernández-López, S., Rey-Ares, L. ve Rodeiro-Pazos , D. (2020). The influence of attitude to money on individuals’ financial well-being. Social Indicators Research, 148(3), 747-764.
  • Chen, H. ve Volpe, R. (1998). An analysis of personal financial literacy among college students. Financial Services Review, 7(2), 107-128.
  • Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American psychologist, 55(1), 34-43.
  • Drentea, P. (2000). Age, debt and anxiety. Journal of health and Social Behavior, 41, 437-450.
  • Drentea, P. ve Lavrakas, P. (2000). Over the limit: the association among health, race and debt. Social science & medicine, 50(4), 517-529.
  • Durvasula, S. ve Lysonski, S. (2007). Money attitudes, materialism, and achievement vanity: An investigation of young Chinese consumers’ perceptions. International Marketing Conference on Marketing & Society (s. 497-499). IIMK.
  • Elliott, W. ve Lewis, M. (2016). Student debt effects on financial well‐being: Research and policy implications. A Collection of Reviews on Savings and Wealth Accumulation, 29(4), 614–636.
  • Grable, J. ve Joo, S. (1998). Does financial education affect knowledge, attitudes, and behavior? An empirical analysis. Personal Finances and Worker Productivity, 2(2), 213-220.
  • Hayhoe, C., Leach, L. ve Turner, P. (1999). Discriminating the number of credit cards held by college students using credit and money attitudes. Journal of economic psychology, 20(6), 643-656.
  • Hayhoe, C. R., Leach, L. J., Turner, P. R., Bruin, M. J. ve Lawrence, F. C. (2000). Differences in spending habits and credit use of college students. Journal of Consumer Affairs, 34(1), 113–133.
  • Heckman, S., Lim, H. ve Montalto, C. (2014). Factors related to financial stress among college students. Journal of Financial Therapy, 5(1), 19-39.
  • Hilgert, M., Hogarth, J. ve Beverly, S. (2003). Household financial management: The connection between knowledge and behavior. Federal Reserve Bulletin, 309-322.
  • John, D. (1999). Consumer socialization of children: A retrospective look at twenty-five years of research. The Journal of Consumer Research, 26(3), 183-213.
  • Joo, S. ve Grable, J. (2004). An exploratory framework of the determinants of financial satisfaction. Journal of family and economic Issues, 25(1), 25-50.
  • Kaya , F. (2008). Kredi Kartları ve Bireysel Müşterilerin Kredi Kartı Tercihine Etki Eden Faktörlerin Belirlenmesi Üzerine Bir Araştırma. Kadir Has Üniversitesi Sosyal Bilimler Enstitüsü.
  • Kim, J. (2000). The effects of workplace financial education on personal finances and work outcomes. Interior Design and Resource Management.
  • Kim, J., Garman, E. ve Sorhaindo, B. (2003). Relationships among credit counseling clients' financial wellbeing, financial behaviors, financial stressor events, and health. Journal of Financial Counseling and planning, 14(2), 75-87.
  • Leach, L., Hayhoe, C. ve Turner, P. (1999). Factors affecting perceived economic well-being of college students: A gender perspective. Journal of Financial Counseling and Planning, 10(2), 11-24.
  • Lim, H., Heckman, S., Montalto, C. ve Letkiewic, J. (2014). Financial stress, self-efficacy, and financial help-seeking behavior of college students. Journal of Financial Counseling and Planning, 25(2), 148-160.
  • Lusardi, A., Michaud, P. ve Mitchell, O. (2017). Optimal financial knowledge and wealth inequality. Journal of political Economy, 125(2), 431-477.
  • Lyons, A. ve Hunt, J. (2003). The credit practices and financial education needs of community college students. Association for Financial Counseling and Planning Education, 14(1), 63-74.
  • McclellanD, D. (1967). Money as a Motivator: Some Research Insights. McKinsey Quarterly.
  • Murphy, M. ve Archer, J. (1996). Stressors on the college campus: A comparison of 1985–1993. Journal of College Student Development, 37(1), 20–28.
  • Netemeyer, R., Warmath, D., Fernandes, D. ve Lynch Jr, J. (2018). How am I doing? Perceived financial well-being, its potential antecedents, and its relation to overall well-being. Journal of Consumer Research, 45(1), 68-89.
  • Nga, K. ve Yeoh, K. (2015). Affective, social and cognitive antecedents of attitude towards money among undergraduate students: A Malaysian study. Pertanika Journal of Social Sciences & Humanities, 23(1), 161-180.
  • Norvilitis, J., Szablicki, P. ve Wilson, S. (2003). Factors influencing levels of credit-card debt in college students. Journal of Applied Social Psychology, 33(9 ), 35-947.
  • O'Neill, B., Sorhaindo, B., Xiao, J., & Garman, E. (2005). Financially distressed consumers: Their financial practices, financial well-being, and health. Journal of Financial Counseling and Planning, 16(1), 73-87.
  • Phau, I. ve Woo, C. (2008). Understanding compulsive buying tendencies among young Australians: The roles of money attitude and credit card usage. Marketing Intelligence & Planning, 26(5), 441-458.
  • Shim, S., Xiao, J., Barber, B. ve Lyons, A. (2009). Pathways to life success: A conceptual model of financial well-being for young adults. Journal of applied developmental psychology, 30(6), 708-723.
  • Smith, A. (2002). An Inquiry into the Nature and Causes of the Wealth of Nations. Pressbook.
  • Sundarasen, S. ve Rahman, M. (2017). Attitude towards money: Mediation to money management. Academy of Accounting and Financial Studies Journal. Academy of Accounting and Financial Studies Journal, 21(1), 80-96.
  • Utkarsh, Pandey, A., Ashta, A., Spiegelman, E. ve Sutan, A. (2020). Catch them young: Impact of financial socialization, financial literacy and attitude towards money on financial well‐being of young adults. International Journal of Consumer Studies, 44, 531-541.
  • Van Rooij, M., Lusardi, A. ve Alessie, R. (2012). Financial literacy, retirement planning and household wealth. The Economic Journal, 122(560), 449-478.
  • Weida, E., Phojanakong, P., Patel, F. ve Chilto, M. (2020). Financial health as a measurable social determinant of health. PLOS ONE, 1-14. https://doi.org/10.1371/journal.pone.0233359
  • Worthy, S., Jonkman, J. ve Pike, L. (2010). Sensation-seeking, risk-taking, and problematic financial behaviors of college students. Journal of Family and Economic Issues, 31, 161–170.
  • Xiao, J., Chen, C. ve Chen , F. (2013). Consumer financial capability and financial satisfaction. Social Indicators Research, 118, 415-432.
  • Xiao, J., Noring, F. ve Anderson, J. (1995). College students' attitudes towards credit cards. Journal of Consumer Studies & Home Economics, 19(2), 155-174.
  • Xiao, J., Shim, S., Barber, B. ve Lyons, A. (2007). Academic success and well-being of college students: Financial behaviors matter (TCAI Report). Tucson: University of Arizona.

Kredi kartı kullanımı ve paraya karşı tutumun finansal memnuniyet üzerindeki etkisinde finansal stresin aracılık rolü: BUBYO örneği

Yıl 2024, Cilt: 27 Sayı: 51-1 - 2024 Yılı Özel Sayısı, 79 - 99
https://doi.org/10.31795/baunsobed.1505792

Öz

Bu çalışmanın amacı, lisans düzeyinde bir bölümden mezun olan üniversite öğrencilerinin, kredi kartı kullanım düzeyleri ve paraya karşı tutumlarının finansal memnuniyetleri üzerindeki etkilerini ortaya koymak ve finansal stresin mediatör (aracı) etkisiyle, bağımsız değişkelerin bağımlı değişken üzerindeki olası etkilerinin değişip değişmediğini gözlemlemektir. Araştırmanın ana kütlesini, Balıkesir Üniversitesi Burhaniye Uygulamalı Bilimler Yüksekokulundan 2012-2022 yılları arasında mezun olan 2014 öğrenci oluşturmaktadır. Araştırmaya 2023 Mayıs ayında başlanmış ve veri toplama süreci yaklaşık yedi ay sürmüştür. Veri toplama kapsamında internet ortamında oluşturulan anket formu sosyal medya kanalları ve e-posta aracılığı ile mezun öğrencilere ulaştırılmıştır ve 489 gönüllü mezun öğrenci tarafından araştırma anketi doldurulmuştur. Araştırma kapsamında Mediatör değişkenin etkileri Bootstrap yöntemi kullanılarak ölçülmüştür ve analizler de SPSS 27 eklenen Proses Makro modu kullanılarak yapılmıştır. Araştırmanın bulguları kapsamında en çarpıcı çıktı, paraya karşı tutum ölçeğinin bir boyutu (paranın gücü) hariç tüm boyutları finansal memnuniyeti anlamlı ve pozitif yönlü etkilemekte olduğu fakat finansal stres aracı etkisi altında bu etkinin azaldığı bulgusudur. Araştırmanın diğer önemli çıktısı da kredi kullanım ölçeğinin davranışsal tutum boyutunun finansal memnuniyet üzerindeki etkisinin finansal stres aracı etkisi altında düştüğü, duygusal tutum boyutunun etkisinin ise arttığı şeklindedir.

Etik Beyan

ilgili etik kurul raporu ekte sunulmuştur.

Destekleyen Kurum

Balıkesir üniversitesi Bilimsel Araştırma Projeleri Birimi

Proje Numarası

2023/034

Teşekkür

Balıkesir üniversitesi Bilimsel Araştırma Projeleri Birimine destekleri için teşekkür ederim

Kaynakça

  • Adams, T. ve Moore, M. (2007). High-risk health and credit behavior among 18-to 25-year-old college students. Journal of American College Health, 56, 101–108.
  • Alhabeeb, M. (1999). Allowances and the economic socialization of children. Association for Financial Counseling and Planning Education, 10(2), 1-9.
  • Ali, A., Rahman, M. ve Bakar, A. (2013). FinancialLiteracyand Satisfaction in Malaysia: A Pilot Stud. International Journal of Trade, Economics and Finance, 4(5), 319-324.
  • Allen, M. W., Edwards, R., Hayhoe, C. R. ve Leach, L. (2007). Imagined interaction, attitudes towards money and credit, and family coalitions. . Journal of Family and Economic Issues, 3-22.
  • Archer , J. ve Lamnin, A. (1985). An Investigation of Personal and Academic Stressors on College Campuses. Journal of College Student Personnel, 26(3), 210-215.
  • Ataman, E. ve Yıldırım, D. (2022). Kredi Karti Kullanimi, Kompülsif Satin Alma, Borca Karşi Tutum ve Finansal Refah İlişkisi. Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 12(23), 159-184.
  • Barry, D. (2016). Chapter 30: Measurement of young adults’ attitudes towards money. A. Carmela, W. Eveline , B. Klaus , D. Peter , G.-F. Bettina, & S. Jane içinde, IInternational Handbook of Financial Literacy (s. 449-464). Springer.
  • Behrman, J., Mitchell, O., Soo, C. ve Bravo, D. (2010). Financial literacy, schooling, and wealth accumulation. Working Paper 16452, National Bureau of Economic Research, 1-42.
  • Brüggen, E., Hogreve, J., Holmlund, M., Kabadayı, S. ve Löfgren, M. (2017). Financial well-being: A conceptualization and research agenda. Journal of business research, 79, 228-237.
  • Castro-González , S., Fernández-López, S., Rey-Ares, L. ve Rodeiro-Pazos , D. (2020). The influence of attitude to money on individuals’ financial well-being. Social Indicators Research, 148(3), 747-764.
  • Chen, H. ve Volpe, R. (1998). An analysis of personal financial literacy among college students. Financial Services Review, 7(2), 107-128.
  • Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American psychologist, 55(1), 34-43.
  • Drentea, P. (2000). Age, debt and anxiety. Journal of health and Social Behavior, 41, 437-450.
  • Drentea, P. ve Lavrakas, P. (2000). Over the limit: the association among health, race and debt. Social science & medicine, 50(4), 517-529.
  • Durvasula, S. ve Lysonski, S. (2007). Money attitudes, materialism, and achievement vanity: An investigation of young Chinese consumers’ perceptions. International Marketing Conference on Marketing & Society (s. 497-499). IIMK.
  • Elliott, W. ve Lewis, M. (2016). Student debt effects on financial well‐being: Research and policy implications. A Collection of Reviews on Savings and Wealth Accumulation, 29(4), 614–636.
  • Grable, J. ve Joo, S. (1998). Does financial education affect knowledge, attitudes, and behavior? An empirical analysis. Personal Finances and Worker Productivity, 2(2), 213-220.
  • Hayhoe, C., Leach, L. ve Turner, P. (1999). Discriminating the number of credit cards held by college students using credit and money attitudes. Journal of economic psychology, 20(6), 643-656.
  • Hayhoe, C. R., Leach, L. J., Turner, P. R., Bruin, M. J. ve Lawrence, F. C. (2000). Differences in spending habits and credit use of college students. Journal of Consumer Affairs, 34(1), 113–133.
  • Heckman, S., Lim, H. ve Montalto, C. (2014). Factors related to financial stress among college students. Journal of Financial Therapy, 5(1), 19-39.
  • Hilgert, M., Hogarth, J. ve Beverly, S. (2003). Household financial management: The connection between knowledge and behavior. Federal Reserve Bulletin, 309-322.
  • John, D. (1999). Consumer socialization of children: A retrospective look at twenty-five years of research. The Journal of Consumer Research, 26(3), 183-213.
  • Joo, S. ve Grable, J. (2004). An exploratory framework of the determinants of financial satisfaction. Journal of family and economic Issues, 25(1), 25-50.
  • Kaya , F. (2008). Kredi Kartları ve Bireysel Müşterilerin Kredi Kartı Tercihine Etki Eden Faktörlerin Belirlenmesi Üzerine Bir Araştırma. Kadir Has Üniversitesi Sosyal Bilimler Enstitüsü.
  • Kim, J. (2000). The effects of workplace financial education on personal finances and work outcomes. Interior Design and Resource Management.
  • Kim, J., Garman, E. ve Sorhaindo, B. (2003). Relationships among credit counseling clients' financial wellbeing, financial behaviors, financial stressor events, and health. Journal of Financial Counseling and planning, 14(2), 75-87.
  • Leach, L., Hayhoe, C. ve Turner, P. (1999). Factors affecting perceived economic well-being of college students: A gender perspective. Journal of Financial Counseling and Planning, 10(2), 11-24.
  • Lim, H., Heckman, S., Montalto, C. ve Letkiewic, J. (2014). Financial stress, self-efficacy, and financial help-seeking behavior of college students. Journal of Financial Counseling and Planning, 25(2), 148-160.
  • Lusardi, A., Michaud, P. ve Mitchell, O. (2017). Optimal financial knowledge and wealth inequality. Journal of political Economy, 125(2), 431-477.
  • Lyons, A. ve Hunt, J. (2003). The credit practices and financial education needs of community college students. Association for Financial Counseling and Planning Education, 14(1), 63-74.
  • McclellanD, D. (1967). Money as a Motivator: Some Research Insights. McKinsey Quarterly.
  • Murphy, M. ve Archer, J. (1996). Stressors on the college campus: A comparison of 1985–1993. Journal of College Student Development, 37(1), 20–28.
  • Netemeyer, R., Warmath, D., Fernandes, D. ve Lynch Jr, J. (2018). How am I doing? Perceived financial well-being, its potential antecedents, and its relation to overall well-being. Journal of Consumer Research, 45(1), 68-89.
  • Nga, K. ve Yeoh, K. (2015). Affective, social and cognitive antecedents of attitude towards money among undergraduate students: A Malaysian study. Pertanika Journal of Social Sciences & Humanities, 23(1), 161-180.
  • Norvilitis, J., Szablicki, P. ve Wilson, S. (2003). Factors influencing levels of credit-card debt in college students. Journal of Applied Social Psychology, 33(9 ), 35-947.
  • O'Neill, B., Sorhaindo, B., Xiao, J., & Garman, E. (2005). Financially distressed consumers: Their financial practices, financial well-being, and health. Journal of Financial Counseling and Planning, 16(1), 73-87.
  • Phau, I. ve Woo, C. (2008). Understanding compulsive buying tendencies among young Australians: The roles of money attitude and credit card usage. Marketing Intelligence & Planning, 26(5), 441-458.
  • Shim, S., Xiao, J., Barber, B. ve Lyons, A. (2009). Pathways to life success: A conceptual model of financial well-being for young adults. Journal of applied developmental psychology, 30(6), 708-723.
  • Smith, A. (2002). An Inquiry into the Nature and Causes of the Wealth of Nations. Pressbook.
  • Sundarasen, S. ve Rahman, M. (2017). Attitude towards money: Mediation to money management. Academy of Accounting and Financial Studies Journal. Academy of Accounting and Financial Studies Journal, 21(1), 80-96.
  • Utkarsh, Pandey, A., Ashta, A., Spiegelman, E. ve Sutan, A. (2020). Catch them young: Impact of financial socialization, financial literacy and attitude towards money on financial well‐being of young adults. International Journal of Consumer Studies, 44, 531-541.
  • Van Rooij, M., Lusardi, A. ve Alessie, R. (2012). Financial literacy, retirement planning and household wealth. The Economic Journal, 122(560), 449-478.
  • Weida, E., Phojanakong, P., Patel, F. ve Chilto, M. (2020). Financial health as a measurable social determinant of health. PLOS ONE, 1-14. https://doi.org/10.1371/journal.pone.0233359
  • Worthy, S., Jonkman, J. ve Pike, L. (2010). Sensation-seeking, risk-taking, and problematic financial behaviors of college students. Journal of Family and Economic Issues, 31, 161–170.
  • Xiao, J., Chen, C. ve Chen , F. (2013). Consumer financial capability and financial satisfaction. Social Indicators Research, 118, 415-432.
  • Xiao, J., Noring, F. ve Anderson, J. (1995). College students' attitudes towards credit cards. Journal of Consumer Studies & Home Economics, 19(2), 155-174.
  • Xiao, J., Shim, S., Barber, B. ve Lyons, A. (2007). Academic success and well-being of college students: Financial behaviors matter (TCAI Report). Tucson: University of Arizona.
Toplam 47 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Pazarlama (Diğer)
Bölüm İşletme
Yazarlar

Aysegul Kutbay 0000-0002-3100-2928

Proje Numarası 2023/034
Erken Görünüm Tarihi 29 Kasım 2024
Yayımlanma Tarihi
Gönderilme Tarihi 27 Haziran 2024
Kabul Tarihi 7 Kasım 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 27 Sayı: 51-1 - 2024 Yılı Özel Sayısı

Kaynak Göster

APA Kutbay, A. (2024). Kredi kartı kullanımı ve paraya karşı tutumun finansal memnuniyet üzerindeki etkisinde finansal stresin aracılık rolü: BUBYO örneği. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 27(51-1 - 2024 Yılı Özel Sayısı), 79-99. https://doi.org/10.31795/baunsobed.1505792

BAUNSOBED