MEASUREMENT MODELS OF THE EFFECTIVENESS OF E-LEARNING ACTIVITIES IN BUSINESSES AND THESE COMPARISON: A LITERATURE REVIEW

Yıl 2025, Cilt: 23 Sayı: 55, 502 - 534, 25.01.2025

Ceyda Dirhemsizler , Umut Eroğlu

https://doi.org/10.35408/comuybd.1553384

Öz

In today's world, digital applications that are becoming widespread in every area of life along with the constantly developing technology have caused e-learning activities to become widespread rapidly within the businesses' educational activities. E-learning activities are not only the delivery of educational programs electronically or through platforms but also include the digital integration of learning and development systems with HR applications and other management systems, and digital learning management systems and platforms (Learning Management System) and learning experience systems (Learning Experiences Management). The widespread adoption of e-learning activities has made the measurement of e-learning activities' effectiveness a crucial issue for both academics and practitioners. The fundamental issue of this study is how past models, methods, and techniques for tracking educational effectiveness can be applied to or inform the development of new e-learning activities. This study aims to contribute to the accumulate knowledge aimed at addressing the stated problem and seeks to provide answers to the question of “How the effectiveness of e-learning activities can be measured effectively.” In this context, a systematic literature review was conducted on the models used for measuring the effectiveness of e-learning activities using the PRISMA Protocol. Studies in the literature have been evaluated in terms of the structure of the models used for measuring the effectiveness of e-learning activities, the areas of effectiveness they focus on, and the organizational context. The findings of the systematic literature review have been analyzed and presented in this study. It has been demonstrated that the effectiveness of e-learning activities is measured through three elements: the e-learning portal, the e-learning training system, and the e-learning program, with a particular emphasis on measuring the effectiveness of the e-learning portal. Additionally, it has been found that the relevant literature prioritizes educational institutions in in measuring the effectiveness of e-learning applications, while studies focusing on businesses are limited.

Anahtar Kelimeler

Electronic Learning, E-learning, E-learning Effectiveness

İşletmelerde E-öğrenme Faaliyetlerinin Etkinliğinin Ölçüm Modelleri ve Karşılaştırılması: Bir Literatür İncelemesi

Öz

Günümüzde sürekli gelişen teknoloji ile beraber yaşamın her alanında yaygınlaşan dijital uygulamalar, işletmelerin eğitim faaliyetleri bünyesinde e-öğrenme faaliyetlerinin hızla yaygınlaşmasına neden olmuştur. E-öğrenme faaliyetleri, eğitim programlarının elektronik ortamda ya da platformlar aracılığıyla sunulmasının yanı sıra öğrenme ve gelişim sistemlerinin İK uygulamaları ve diğer yönetim sistemleriyle dijital entegrasyonunu, dijital öğrenme yönetim sistemleri ve platformlarını (Learning Management System) ve sonrasında geliştirilen öğrenme deneyim sistemlerini (Learning Experiences Management) kapsamaktadır. E-öğrenme faaliyetlerinin yaygınlaşması, e-öğrenme faaliyetlerinin etkinliğinin ölçülmesini hem akademisyenler hem de uygulamacılar açsından önemli bir konu haline getirmiştir. Eğitim etkinliğinin ölçülmesine yönelik geçmişte geliştirilen modellerin, yöntem ve tekniklerin yeni e-öğrenme faaliyetleri çerçevesinde nasıl kullanılabileceği ya da geliştirileceği sorusu bu çalışmanın temel sorunsalını oluşturmaktadır. Bu çalışma, belirtilen temel probleme yönelik bilgi birikimine katkı sağlamayı amaçlamakta ve “E-öğrenme faaliyetlerinin etkinliğinin etkili bir şekilde nasıl ölçülebileceği” sorusuna yanıt aramaktadır. Bu bağlamda Prisma Protokolü kullanılarak e-öğrenme faaliyetlerinin etkinliğinin ölçümünde (E-ÖEÖ) kullanılan modellere ilişkin sistematik literatür incelemesi yapılmıştır. Literatürde yer alan çalışmalar, e-öğrenme faaliyetlerinin etkinliğinin ölçümünde kullanılan modellerin yapısı ve odaklanılan etkinlik alanları ve kuruluş kapsamında değerlendirilmiştir. Sistematik literatür incelemesinin bulguları analiz edilerek bu çalışmada sunulmuştur. E-öğrenme faaliyetlerinin etkinliğinin, e-öğrenme portalı, e-öğrenme eğitim sistemi ve e-öğrenme programı bağlamında üç unsur doğrultusunda ölçümlendiği ve e-öğrenme portalının etkinliğinin ölçümüne önem verildiği ortaya konmuştur. Aynı zamanda ilgili literatürde E-ÖEÖ’de eğitim kuruluşlarının ön planda olduğu ancak işletmelere yönelik çalışmaların kısıtlı olduğu anlaşılmıştır.

Anahtar Kelimeler

Elektronik Öğrenme, E-öğrenme, E-öğrenme Etkinliği

Kaynakça

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