Covid-19 Salgınında Hayat Eve Sığar (HES) Uygulamasının Kullanıcılar Tarafından Benimsenmesi: Ampirik Bir Çalışma

Yıl 2021, Cilt: 14 Sayı: 4, 367 - 376, 31.10.2021

Nurcan Alkış , Duygu Fındık Coşkunçay

Öz

Milyonlarca insanın hastalanmasına ve ölümüne neden olan Covid-19 salgınını yönetmek ve yayılımını azaltmak önemli bir problem haline gelmiştir. Hükümetler ortaya çıkan bu salgını kontrol altında tutabilmek ve bulaş riskini önlemek amacıyla farklı politikalar üretmişlerdir. Bu kapsamda, T.C. Sağlık Bakanlığı tarafından bulaş riskini en aza indirmek ve risk durumunu kontrol altında tutabilmek amacıyla Hayat Eve Sığar (HES) uygulaması geliştirilmiştir. HES kodu üretme, yaşanılan bölgedeki hastalık yoğunluğunun izlenebilmesi ve karantina süresinin takip edilebilmesi gibi servisler kişileri HES uygulamasını kullanmaya yöneltmektedir. Sistemlerin etkin kullanımının sağlanması, son kullanıcıların bu sistemleri benimsemeleriyle doğrudan ilişkilidir. Bu bağlamda, yürütülen ampirik çalışmada HES uygulamasının etkin kullanımının sağlanması amacıyla kullanıcı niyetlerinin Kullanım Kolaylığı, Algılanan Fayda, Sosyal Çevre, Mobil Cihaz Kullanımı Öz-yeterliliği ve Uygulama Arayüzü faktörleri kapsamında incelenmesi amaçlanmıştır. Hazırlanan anket ile katılımcıların demografik bilgileri ve HES kullanımlarıyla ilgili bilgi toplanmıştır. Ayrıca belirlenen faktörleri ölçmek amacıyla bir ölçek geliştirilmiştir. Ölçek kartopu örnekleme yöntemiyle Türkiye genelinde toplamda 306 kişiye uygulanmıştır. Elde edilen verilerin ön analizleri yapıldıktan sonra faktörlerin birbirleri ve kullanıcı niyetleri üzerindeki etkisi Yapısal Eşitlik Modellemesi kullanılarak incelenmiştir. Bu çalışma ile HES uygulamasının kullanımına yönelik kişilerin algısını olumlu ve olumsuz etkileyen unsurlar öne çıkarılarak, sistemin etkin kullanımına fayda sağlanacağı ön görülmektedir.

Anahtar Kelimeler

Hayat eve sığar, Mobil sağlık, dijital sağlık, COVID-19

Adoption of the Life Fits into Home (HES) Application by Users in the Covid-19 Outbreak: An Empirical Study

Öz

Managing the Covid-19 epidemic, which made millions of people sick and caused deaths, and reducing its spread have become an important problem. Governments have produced different policies in order to keep the emerging Covid-19 outbreak under control and to prevent the risk of contamination. In this context, The Life fits into home (HES) application was developed by the T.C. Ministry of Health in order to minimize the risk of contamination in people's daily lives and to keep the risk situation under control. Services such as generating HES code, monitoring the disease intensity in the living area and tracking the quarantine period direct people to use the HES application. Ensuring efficient use of systems is directly related to end users' adoption of these systems. In this context, this empirical study aims to examine user intentions within the scope of Ease of Use, Perceived Usefulness, Social Environment, Mobile Device Self-Efficacy and Application Interface in order to ensure the effective use of HES application. In the prepared questionnaire, demographic information of the participants and information about HES usage were collected. In addition, a scale was developed to measure the determined factors. The developed scale was applied to a total 306 people across Turkey by employing snowball sampling. After the preliminary analysis of the collected data, the effects of factors on each other and user intentions were examined using Structural Equation Modeling. It is predicted that to highlight the factors that affect the perception of the people regarding the use of the HES application positively and negatively will be beneficial to effective use of the application.

Anahtar Kelimeler

life fits into home, mobile health, digital health, covid-19

Kaynakça

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