EXAMINING THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND TEAM EFFECTIVENESS: AN APPLICATION IN A HOSPITAL
Yıl 2025,
Sayı: 1, 22 - 35, 29.09.2025
Ümit Çıraklı
,
Sümeyye Özmen
,
Rukiye Numanoglu
,
Ömer Nasuhi Şahin
Öz
This study aims to measure the organizational culture perception and effectiveness levels of hospital teams, to reveal whether the organizational culture perception and team effectiveness levels of health teams are different according to socio-demographic characteristics, and to reveal the relationship between organizational culture and team effectiveness. The research population consisted of the staff at an oral and dental health centre in Yozgat City in Türkiye. The study sample was tried to reach all healthcare professionals who voluntarily accepted to participate in the research using the convenience sampling method. The study was conducted with 152 healthcare professionals who agreed to participate. The questionnaire used in the study consists of three parts. The first part includes statements regarding the participants' socio-demographics, working characteristics and health status. The second part includes the "Team Effectiveness Scale", and the third includes the "Competitive Values Approach Based Organizational Culture Typology”. As a result of the analysis, it was revealed that the rate of participants who stated that their general health and mental health were in poor condition (8.6% and 15.1%, respectively) was relatively low. Therefore, hospital healthcare workers can be considered good in terms of both mental and general health levels. On the other hand, team effectiveness and organizational culture perceptions were high in this study. Moreover, it was found that clan culture and hierarchy culture, which are sub-dimensions of organizational culture, significantly predict team effectiveness.
Kaynakça
-
Acar, A. A. (2013). Farklı Örgüt Kültürü Tipleri ve Liderlik Tarzları ile Örgütsel Bağlılık Arasındaki İlişki: Lojistik İşletmelerinde Bir Araştırma. İşletme Araştırmaları Dergisi, 5(2), 5-31.
-
Aktaş, H. & Şimşek, E. (2014). Örgütsel Sessizlik ile Algılanan Örgütsel Performans, Örgüt Kültürü ve Demografik Değişkenler Arasındaki Etkileşim. Akdeniz İ.İ.B.F. Dergisi, 28, 24-52.
-
Alvesson, M. (1990). On the Popularity of Organizational Culture. Acta Sociologica, 33(1), 31-49. https://doi.org/10.1177/000169939003300103
-
Bakan, İ., Büyükbeşe, T. & Bedestenci, H. Ç. (2004). Örgüt Sırlarının Çözümünde Örgüt Kültürü Teorik ve Ampirik Yaklaşım. İstanbul: Aktüel Yayınları.
-
Baker, D.P., Day, R. and Salas, E. (2006). Teamwork As An Essential Component Of High-reliability Organizations. Health Services Research, 41(4p2), 1576-98. https://doi.org/10.1111/j.1475-6773.2006.00566.x
-
Bekmez, F., & Karagözoğlu, Ş. (2021). The Effect of Teamwork Attitude of Health Team Members on Job Satisfaction: The Case of a University Hospital. Anatolian Journal of Nursing and Health Sciences, 24(4), 451-460. https://doi.org/10.17049/ataunihem.795195
-
Berrio, A. A. (2003). An Organizational Culture Assessment Using the Competing Values Framework: A Profile of Ohio State University Extension. Journal of Extension, 41(2), Article 4. https://open.clemson.edu/joe/vol41/iss2/4
-
Borrill, C. S., Carletta, J., Carter, A. J., Dawson, J. F., Garrod, S., Rees, A., Richards, A., Shapiro, D. & West, M. A. (2001). The Effectiveness of Health Care Teams in the National Health Service. Birmingham: University of Aston in Birmingham.
-
Çalışır, M. (2008). Organizing Corporate Culture: A Case Study of a Turkish Software Company. Unpublished MSc. Thesis, The Graduate School of Social Sciences of Middle East Technical University, Ankara.
-
Cameron, K. S. & Freeman, S. J. (1991). Cultural Congruence, Strength, and Type: Relationship to Effectiveness. Research in Organizational Change and Development, 5, 23-58.
-
Cameron, K. S., and Quinn, R. E. (2006). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. San Francisco, CA: Jossey-Bass.
-
Çıraklı, Ü. (2012). Evaluation of Team Effectiveness in Three Hospitals in Ankara. Master's Thesis, Hacettepe University Institute of Health Sciences, Ankara, Turkey.
-
Çıraklı, Ü., Çelik, Y., & Beylik, U. (2015). The importance and benefits of effective teamwork in health: A literature study, Journal of Health Academicians, 2(3), 140-146.
-
Çıraklı, Ü., Gözlü, M., & Dalkılıç, S. (2017). Hastane Personellerinin Örgüt Kültürü Tipi Algısının İncelenmesi: Yozgat’ta Yer Alan İki Hastanede Bir Uygulama. Çankırı Karatekin Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 7(1), 33-59.
-
Cohen, S. G. & Bailey, D. E. (1997). What Makes Teamwork: Group Effectiveness Research from the Shop Floor to the Executive Suite. Journal of Management, 23(3), 239–290. https://doi.org/10.1177/014920639702300303
-
Cohen, S. G., Ledford, G. E., & Spreitzer, G. M. (1996). A predictive model of self-managing work team effectiveness. Human Relations, 49(5), 643–676. https://doi.org/10.1177/001872679604900506
-
Danışman, F., Tanış, C., & Gürsel, M. (2018). Diş hekimliğinde ekip çalışması etkinliğinin iş tatmini ve hasta güvenliği kültürü üzerine etkisinin incelenmesi. Selcuk Dental Journal, 5(1), 59-66.
ttps://doi.org/10.15311/selcukdentj.373840
-
D'Antonio, M. V. (2006). Evaluating The Effectiveness of Specialist Multi-disciplinary Community Teams for People with Intellectual Disabilities in The United Kingdom. Ph.D Thesis, University of Hartford.
-
Denison, D. R. & Mishra, A. K. (1995). Toward a theory of organizational culture and effectiveness. Organization Science, 6(2), 204-223. https://doi.org/10.1287/orsc.6.2.204
-
Denison, D. R. (1984). Bringing corporate culture to the bottom line. Organizational Dynamics, 13(2), 4-22.
-
El-Hosany, W. A. (2017). Interpersonal conflict, job satisfaction, and team effectiveness among nurses at Ismailia General Hospital. Journal of Nursing Education and Practice, 7(3), 115-127. https://doi.org/10.5430/jnep.v7n3p115
-
Erdem, R. (2007). Örgüt Kültürü Tipleri ile Örgütsel Bağlılık Arasındaki İlişki: Elazığ İl Merkezindeki Hastaneler Üzerinde Bir Çalışma. Eskişehir Osmangazi Üniversitesi İİBF Dergisi, 2(2), 63-79.
-
Geertz, C. (1973). The Interpretation of Cultures. New York: Basic Books.
-
Gonzales, R. A. (2010). Health Care Team Effectiveness: The Relationship Between Team Task Interdependence and Group Emotional Competence. Ph.D Thesis, School of Advanced Studies, University of Phoenix.
-
Gregory, B. T., Harris, S. G., Armenakis, A. A., & Shook, C. L. (2009). Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes. Journal of Business Research, 62, 673-679. https://doi.org/10.1016/j.jbusres.2008.05.021
-
Handy, C. (1994). Understanding Organizations (4th ed.). London: Penguin Books.
-
Handy, C. (1995). Gods of Management: The Changing Work of Organizations. London: Oxford University Press.
-
Hofstede, G. (1980). Culture's Consequences: International Differences in Work-Related Values. Beverly Hills, CA: SAGE Publications.
-
Hofstede, G. (1984). Cultural Dimensions in Management and Planning. Asia Pasific Journal of Management, 1(2), 81-94. https://doi.org/10.1007/BF01733682
-
Hofstede, G. (1993). Cultural Constraints in Management Theories. Academy of Management Executive, 7(1), 81-94.
-
Inceoglu, I. (2002). Organizational Culture, Team Climate, Workplace Bullying and Team Effectiveness: An Empirical Study on their Relationship. München: Utz, Herbert, Verlag.
-
Karahan, A. (2008). Çalışanların Örgüt Kültürü Algılamalarına Yönelik Ampirik Bir Çalışma. Selçuk Üniversitesi Sosyal Bilimler Dergisi, 20, 457-478
-
Katzenbach, J. R. ve Smith, D. K. (1993). The Wisdom of Teams. Harward Business School Press.
-
Kim, M. S., & Hong, E. H. (2004). A study on the relationship between nursing organizational culture and ICUs team effectiveness. Journal of Korean Academy of Nursing Administration, 10(1), 83-96.
-
King's Fund (2017). Improving NHS Culture: Teamworking. King's Fund, London.
-
Kono, T. Ve Clegg, S.R. (1998). Transformations of Corporate Culture: Experiences of Japanese Enterprises. Berlin, New York: Walter de Gruyter Publishers:
-
Leggat, S. G. (2007). Effective Healthcare Teams Require Effective Team Members: Defining Teamwork Competencies. BMC Health Services Research, 7:17. https://doi.org/10.1186/1472-6963-7-17
-
Mathieu, J. E., Gallagher, P. T., Domingo, M. A., & Klock, E. A. (2019). Embracing complexity: Reviewing the past decade of team effectiveness research. Annual Review of Organizational Psychology and Organizational Behavior, 6, 17-46. https://doi.org/10.1146/annurev-orgpsych-012218-015106
-
McCleary, K. J. (1998). Determinants of Work Group Effectiveness: An Empirical Examination of Health Care Teams. Ph.D Thesis, The Faculty of Graduate School, The University of Alabama.
-
Moore, J., Prentice, D., & McQuestion, M. (2015) Social interaction and collaboration among oncology nurses. Nursing Research and Practice, 1-7. https://doi.org/10.1155/2015/248067
-
Morgan, G. (1986). Images of Organization. Newbury Park, CA: SAGE Publications.
-
Murat, G. & Açıkgöz, B. (2007). Yöneticilerin Örgüt Kültürü Algılamalarına İlişkin Bir Analiz: Zonguldak Karaelmas Üniversitesi Örneği. ZKÜ Sosyal Bilimler Dergisi, 3(5), 1-20.
-
Ouchi, W. G. & Wilkins, A. L. (1985). Organizational Culture. Annual Review of Sociology, 11, 457-483. https://doi.org/10.1146/annurev.so.11.080185.002325
-
Pettigrew, A. M. (1979). On Studying Organizational Cultures. Administrative Science Quarterly. 24(4), 570-581. https://doi.org/10.2307/2392363
-
Quinn, Robert E. & Spreitzer, G. M. (1991). The Psychometrics of the Competing Values Culture Instrument and an Analysis of the Impact of Organizational Culture on Quality of Life. Research in Organizational Change and Development, 5, 115-142.
-
Rosengarten, L. (2019). Teamwork in nursing: essential elements for practice, Nursing Management, 26(4), 36-43. https://doi.org/10.7748/nm.2019.e1850
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ÖRGÜT KÜLTÜRÜ VE EKİP ETKİLİLİĞİ ARASINDAKİ İLİŞKİNİN İNCELENMESİ: BİR HASTANEDE UYGULAMA
Yıl 2025,
Sayı: 1, 22 - 35, 29.09.2025
Ümit Çıraklı
,
Sümeyye Özmen
,
Rukiye Numanoglu
,
Ömer Nasuhi Şahin
Öz
Bu çalışmanın amacı hastane ekiplerinin örgütsel kültür algısı ve etkililik düzeylerini ölçmek, sağlık ekiplerinin örgütsel kültür algısı ve ekip etkililiği düzeylerinin sosyo-demografik özelliklere göre farklılaşıp farklılaşmadığını ortaya koymak ve örgütsel kültür ile ekip etkililiği arasındaki ilişkiyi ortaya koymaktır. Araştırmanın evrenini Türkiye'de Yozgat ilinde bulunan bir ağız ve diş sağlığı merkezindeki çalışanlar oluşturmaktadır. Çalışmanın örnekleminde, kolayda örnekleme yöntemi kullanılarak araştırmaya gönüllü olarak katılmayı kabul eden tüm sağlık çalışanlarına ulaşılmaya çalışılmıştır. Çalışmaya katılmayı kabul eden 152 sağlık çalışanı ile yürütülmüştür. Çalışmada kullanılan anket üç bölümden oluşmaktadır. Birinci bölümde katılımcıların sosyo-demografik özellikleri, çalışma özellikleri ve sağlık durumlarına ilişkin ifadeler yer almaktadır. İkinci bölümde "Ekip Etkinliği Ölçeği", üçüncü bölümde ise "Rekabetçi Değerler Yaklaşımına Dayalı Örgütsel Kültür Tipolojisi" yer almaktadır. Yapılan analiz sonucunda genel sağlık ve ruhsal sağlıklarının kötü durumda olduğunu belirten katılımcıların oranının (%8,6) ve %15,1) oldukça düşük olduğu ortaya çıkmıştır. Bu nedenle, hastane sağlık çalışanları hem ruhsal hem de genel sağlık düzeyleri açısından iyi olarak değerlendirilebilir. Öte yandan, bu çalışmada ekip etkililiği ve örgütsel kültür algıları yüksekti. Ayrıca örgüt kültürünün alt boyutlarından olan klan kültürü ve hiyerarşi kültürünün ekip etkililiğini anlamlı şekilde yordadığı bulunmuştur.
Kaynakça
-
Acar, A. A. (2013). Farklı Örgüt Kültürü Tipleri ve Liderlik Tarzları ile Örgütsel Bağlılık Arasındaki İlişki: Lojistik İşletmelerinde Bir Araştırma. İşletme Araştırmaları Dergisi, 5(2), 5-31.
-
Aktaş, H. & Şimşek, E. (2014). Örgütsel Sessizlik ile Algılanan Örgütsel Performans, Örgüt Kültürü ve Demografik Değişkenler Arasındaki Etkileşim. Akdeniz İ.İ.B.F. Dergisi, 28, 24-52.
-
Alvesson, M. (1990). On the Popularity of Organizational Culture. Acta Sociologica, 33(1), 31-49. https://doi.org/10.1177/000169939003300103
-
Bakan, İ., Büyükbeşe, T. & Bedestenci, H. Ç. (2004). Örgüt Sırlarının Çözümünde Örgüt Kültürü Teorik ve Ampirik Yaklaşım. İstanbul: Aktüel Yayınları.
-
Baker, D.P., Day, R. and Salas, E. (2006). Teamwork As An Essential Component Of High-reliability Organizations. Health Services Research, 41(4p2), 1576-98. https://doi.org/10.1111/j.1475-6773.2006.00566.x
-
Bekmez, F., & Karagözoğlu, Ş. (2021). The Effect of Teamwork Attitude of Health Team Members on Job Satisfaction: The Case of a University Hospital. Anatolian Journal of Nursing and Health Sciences, 24(4), 451-460. https://doi.org/10.17049/ataunihem.795195
-
Berrio, A. A. (2003). An Organizational Culture Assessment Using the Competing Values Framework: A Profile of Ohio State University Extension. Journal of Extension, 41(2), Article 4. https://open.clemson.edu/joe/vol41/iss2/4
-
Borrill, C. S., Carletta, J., Carter, A. J., Dawson, J. F., Garrod, S., Rees, A., Richards, A., Shapiro, D. & West, M. A. (2001). The Effectiveness of Health Care Teams in the National Health Service. Birmingham: University of Aston in Birmingham.
-
Çalışır, M. (2008). Organizing Corporate Culture: A Case Study of a Turkish Software Company. Unpublished MSc. Thesis, The Graduate School of Social Sciences of Middle East Technical University, Ankara.
-
Cameron, K. S. & Freeman, S. J. (1991). Cultural Congruence, Strength, and Type: Relationship to Effectiveness. Research in Organizational Change and Development, 5, 23-58.
-
Cameron, K. S., and Quinn, R. E. (2006). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. San Francisco, CA: Jossey-Bass.
-
Çıraklı, Ü. (2012). Evaluation of Team Effectiveness in Three Hospitals in Ankara. Master's Thesis, Hacettepe University Institute of Health Sciences, Ankara, Turkey.
-
Çıraklı, Ü., Çelik, Y., & Beylik, U. (2015). The importance and benefits of effective teamwork in health: A literature study, Journal of Health Academicians, 2(3), 140-146.
-
Çıraklı, Ü., Gözlü, M., & Dalkılıç, S. (2017). Hastane Personellerinin Örgüt Kültürü Tipi Algısının İncelenmesi: Yozgat’ta Yer Alan İki Hastanede Bir Uygulama. Çankırı Karatekin Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 7(1), 33-59.
-
Cohen, S. G. & Bailey, D. E. (1997). What Makes Teamwork: Group Effectiveness Research from the Shop Floor to the Executive Suite. Journal of Management, 23(3), 239–290. https://doi.org/10.1177/014920639702300303
-
Cohen, S. G., Ledford, G. E., & Spreitzer, G. M. (1996). A predictive model of self-managing work team effectiveness. Human Relations, 49(5), 643–676. https://doi.org/10.1177/001872679604900506
-
Danışman, F., Tanış, C., & Gürsel, M. (2018). Diş hekimliğinde ekip çalışması etkinliğinin iş tatmini ve hasta güvenliği kültürü üzerine etkisinin incelenmesi. Selcuk Dental Journal, 5(1), 59-66.
ttps://doi.org/10.15311/selcukdentj.373840
-
D'Antonio, M. V. (2006). Evaluating The Effectiveness of Specialist Multi-disciplinary Community Teams for People with Intellectual Disabilities in The United Kingdom. Ph.D Thesis, University of Hartford.
-
Denison, D. R. & Mishra, A. K. (1995). Toward a theory of organizational culture and effectiveness. Organization Science, 6(2), 204-223. https://doi.org/10.1287/orsc.6.2.204
-
Denison, D. R. (1984). Bringing corporate culture to the bottom line. Organizational Dynamics, 13(2), 4-22.
-
El-Hosany, W. A. (2017). Interpersonal conflict, job satisfaction, and team effectiveness among nurses at Ismailia General Hospital. Journal of Nursing Education and Practice, 7(3), 115-127. https://doi.org/10.5430/jnep.v7n3p115
-
Erdem, R. (2007). Örgüt Kültürü Tipleri ile Örgütsel Bağlılık Arasındaki İlişki: Elazığ İl Merkezindeki Hastaneler Üzerinde Bir Çalışma. Eskişehir Osmangazi Üniversitesi İİBF Dergisi, 2(2), 63-79.
-
Geertz, C. (1973). The Interpretation of Cultures. New York: Basic Books.
-
Gonzales, R. A. (2010). Health Care Team Effectiveness: The Relationship Between Team Task Interdependence and Group Emotional Competence. Ph.D Thesis, School of Advanced Studies, University of Phoenix.
-
Gregory, B. T., Harris, S. G., Armenakis, A. A., & Shook, C. L. (2009). Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes. Journal of Business Research, 62, 673-679. https://doi.org/10.1016/j.jbusres.2008.05.021
-
Handy, C. (1994). Understanding Organizations (4th ed.). London: Penguin Books.
-
Handy, C. (1995). Gods of Management: The Changing Work of Organizations. London: Oxford University Press.
-
Hofstede, G. (1980). Culture's Consequences: International Differences in Work-Related Values. Beverly Hills, CA: SAGE Publications.
-
Hofstede, G. (1984). Cultural Dimensions in Management and Planning. Asia Pasific Journal of Management, 1(2), 81-94. https://doi.org/10.1007/BF01733682
-
Hofstede, G. (1993). Cultural Constraints in Management Theories. Academy of Management Executive, 7(1), 81-94.
-
Inceoglu, I. (2002). Organizational Culture, Team Climate, Workplace Bullying and Team Effectiveness: An Empirical Study on their Relationship. München: Utz, Herbert, Verlag.
-
Karahan, A. (2008). Çalışanların Örgüt Kültürü Algılamalarına Yönelik Ampirik Bir Çalışma. Selçuk Üniversitesi Sosyal Bilimler Dergisi, 20, 457-478
-
Katzenbach, J. R. ve Smith, D. K. (1993). The Wisdom of Teams. Harward Business School Press.
-
Kim, M. S., & Hong, E. H. (2004). A study on the relationship between nursing organizational culture and ICUs team effectiveness. Journal of Korean Academy of Nursing Administration, 10(1), 83-96.
-
King's Fund (2017). Improving NHS Culture: Teamworking. King's Fund, London.
-
Kono, T. Ve Clegg, S.R. (1998). Transformations of Corporate Culture: Experiences of Japanese Enterprises. Berlin, New York: Walter de Gruyter Publishers:
-
Leggat, S. G. (2007). Effective Healthcare Teams Require Effective Team Members: Defining Teamwork Competencies. BMC Health Services Research, 7:17. https://doi.org/10.1186/1472-6963-7-17
-
Mathieu, J. E., Gallagher, P. T., Domingo, M. A., & Klock, E. A. (2019). Embracing complexity: Reviewing the past decade of team effectiveness research. Annual Review of Organizational Psychology and Organizational Behavior, 6, 17-46. https://doi.org/10.1146/annurev-orgpsych-012218-015106
-
McCleary, K. J. (1998). Determinants of Work Group Effectiveness: An Empirical Examination of Health Care Teams. Ph.D Thesis, The Faculty of Graduate School, The University of Alabama.
-
Moore, J., Prentice, D., & McQuestion, M. (2015) Social interaction and collaboration among oncology nurses. Nursing Research and Practice, 1-7. https://doi.org/10.1155/2015/248067
-
Morgan, G. (1986). Images of Organization. Newbury Park, CA: SAGE Publications.
-
Murat, G. & Açıkgöz, B. (2007). Yöneticilerin Örgüt Kültürü Algılamalarına İlişkin Bir Analiz: Zonguldak Karaelmas Üniversitesi Örneği. ZKÜ Sosyal Bilimler Dergisi, 3(5), 1-20.
-
Ouchi, W. G. & Wilkins, A. L. (1985). Organizational Culture. Annual Review of Sociology, 11, 457-483. https://doi.org/10.1146/annurev.so.11.080185.002325
-
Pettigrew, A. M. (1979). On Studying Organizational Cultures. Administrative Science Quarterly. 24(4), 570-581. https://doi.org/10.2307/2392363
-
Quinn, Robert E. & Spreitzer, G. M. (1991). The Psychometrics of the Competing Values Culture Instrument and an Analysis of the Impact of Organizational Culture on Quality of Life. Research in Organizational Change and Development, 5, 115-142.
-
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