THE EFFECT OF SELF-EFFICACY PERCEPTION ON LEARNING FROM MISTAKES AT WORKPLACE

Öz

Errors are inevitable in the functioning of organizations. Being affected by the negativity of mistakes or hiding these mistakes will not helpful. Only organizations that learn from their mistakes and avoid from similar ones in the future will have a positive impact. Learning from mistakes is possible when individuals take action with cognitive and organizational resources. One of these cognitive resources may be self-efficacy. This study, which is based on the question “Does the perception of self-efficacy affect the attitude of learning from mistakes?” is built on the basis of Social Cognitive Theory and Self-Efficacy Theory in order to determine the effect of individuals' self-efficacy perceptions on their attitudes towards learning from mistakes at work. The data of the research, which has a quantitative and empirical design, was obtained by survey method from 397 public institution employees and analyzed using SPSS 24 and AMOS 29. The findings show that individuals' self-efficacy perceptions have statistically positive and significant effects on their attitudes of learning from mistakes at work and their dimensions ‘cause analysis’ and ‘strategy development’ attitudes. It is thought that this study, in which implications for research and practice are discussed, contributes to the literature and provides insight for practitioners.

Anahtar Kelimeler

• Self-efficacy
• learning from errors at work
• learning from mistakes
• social cognitive theory
• self-efficacy theory

ÖZYETERLİLİK ALGISININ İŞ YERİNDE HATALARDAN ÖĞRENME TUTUMU ÜZERİNDEKİ ETKİSİ

Öz

Örgütlerin işleyişinde hatalar kaçınılmazdır. Hataların olumsuzluklarından etkilenmenin ya da bu hataları gizlemenin bir faydası olmayacaktır. Ancak hatalarından öğrenen ve gelecekte benzer hatalardan kaçınan örgütler olumlu bir etki yaratacaktır. Hatalardan öğrenme bireylerin bilişsel ve örgütsel kaynaklar ile aksiyon almaları sonucunda mümkündür. Bu bilişsel kaynaklardan birisi de özyeterlilik olabilecektir. “Özyeterlilik algısı hatalardan öğrenme tutumunu etkilemekte midir?” sorusu üzerine yola çıkılan bu çalışma, bireylerin özyeterlilik algılarının iş yerinde hatalardan öğrenme tutumları üzerindeki etkisini tespit etmek amacıyla, Sosyal Bilişsel Kuram ve Özyeterlilik Kuramı temelinde inşa edilmiştir. Nicel ve görgül bir tasarıma sahip araştırmanın verileri 397 kamu kurum çalışanından anket yöntemi ile elde edilmiş, SPSS 24 ve AMOS 29 ile analizlere tabi tutulmuştur. Bulgular bireylerin özyeterlilik algılarının, iş yerinde hatalardan öğrenme tutumları ile boyutları ‘neden analizi’ ve ‘strateji geliştirme’ tutumları üzerinde istatistiksel açıdan pozitif ve anlamlı etkilerinin olduğunu göstermektedir. Araştırma ve uygulamaya yönelik çıkarımların tartışıldığı bu çalışma ile literatüre katkı sunulduğu ve uygulayıcılar için öngörü oluşturulduğu düşünülmektedir.

Anahtar Kelimeler

• Özyeterlilik
• hatalardan öğrenme
• iş yerinde hatalardan öğrenme
• sosyal bilişsel kuram
• özyeterlilik kuramı

Kaynakça

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