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Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz

Yıl 2026, Cilt: 21 Sayı: Special Issue on 24th International Business Congress, 351 - 367, 27.03.2026
https://doi.org/10.19168/jyasar.1766164
https://izlik.org/JA48LB56DU

Öz

Hayalet Mutfaklar (Ghost Kitchen), son yıllarda restoran sektöründe yaşanan teknolojik yenilikler, değişen tüketici davranışları ve ekonomik koşullar nedeniyle ortaya çıkan yenilikçi bir iş modelidir. Bu mutfaklar, fiziksel bir restoran alanı olmadan yalnızca teslimat ve paket servis siparişlerine odaklanarak faaliyet göstermektedirler. Kavram çeşitli şekillerde; maliyet, pazarlama, avantajlar, operasyonel özellik, işçi ve tüketici açısından ele alınabilmektedir. Sektörde hayalet mutfaklara olan ilgi hızla artarken, akademik çalışmalar henüz yeni çeşitlenmektedir. Bu alanın farklı açılardan ele alınma potansiyeli bulunmaktadır. Bibliyometrik araştırmalar, bilimsel üretimleri inceleyerek araştırma eğilimlerini analiz etme, öncü çalışmaları belirleme ve gelecekteki araştırmalar için yeni yönelimler önerme açısından önemlidir. Bu nedenle, bu çalışmada hayalet mutfak kavramının bibliyometrik analizi yapılarak literatürdeki eğilimlerin ortaya konulması amaçlanmıştır. Bu amaçla Web of Science veri tabanında 315 çalışmaya ulaşılmıştır. Bunlar içinden araştırma amacı doğrultusunda 23 çalışma ile incelemeler yapılmıştır. Sonuç olarak, hayalet mutfakların giderek artan bir ilgi odağı haline geldiği ve farklı disiplinlerden araştırmacıların bu alana katkıda bulunduğu ortaya konmuştur. Gelecek araştırmalar için, daha geniş kapsamlı veri setleri ve nitel araştırma yöntemleri kullanılarak sektör profesyonelleri ve tüketicilerle yapılacak çalışmalar önerilmiştir. Bu tür çalışmalar, hayalet mutfak modelinin daha iyi anlaşılmasına ve pratik uygulamalarla akademik araştırmaların buluşmasına katkı sağlayacağı düşünülmektedir.

Kaynakça

  • Ball, R. 2017. An Introduction to Bibliometrics: New Development and Trends. Chandos Publishing.
  • Baltacı, F., & Yıldız, A. 2023. Restoran işletmecilerinin hayalet mutfak girişimine yönelik bakış açılarının belirlenmesi: Gaziantep ilinde nitel bir uygulama. Gaziantep University Journal of Social Sciences 22(1): 350–371. https://doi.org/10.21547/jss.1190251.
  • Cai, R., Leung, X. Y., & Chi, C. G. Q. 2022. Ghost kitchens on the rise: Effects of knowledge and perceived benefit–risk on customers’ behavioral intentions. International Journal of Hospitality Management 101: 103110. https://doi.org/10.1016/j.ijhm.2021.103110.
  • Cheng, X., Xue, T., Yang, B., & Ma, B. 2023. A digital transformation approach in hospitality and tourism research. International Journal of Contemporary Hospitality Management 35(8): 2944–2967. https://doi.org/10.1108/IJCHM-06-2022-0679.
  • Ellegaard, O., & Wallin, J. A. 2015. The bibliometric analysis of scholarly production: How great is the impact? Scientometrics 105: 1809–1831. https://doi.org/10.1007/s11192-015-1645-z.
  • Francis, A. A. 2024. ‘Online Cloud Kitchen’: A Virtual Kitchen. Gurukul International Multidisciplinary Research Journal 8(11).
  • Garfield, E. 1979. Its Theory and Application in Science, Technology, and Humanities. John Wiley & Sons. Giousmpasoglou, C., Ladkin, A., & Marinakou, E. 2024. Worker exploitation in the gig economy: The case of dark kitchens. Journal of Hospitality and Tourism Insights 7(1): 414–435. https://doi.org/10.1108/JHTI-10-2022-0477.
  • Hakim, M. P., Libera, V. M. D., Zanetta, L. D. A., Nascimento, L. G. P., & da Cunha, D. T. 2022. What is a dark kitchen? A study of consumers’ perceptions of deliver-only restaurants using food delivery apps in Brazil. Food Research International 161: 111768. https://doi.org/10.1016/j.foodres.2022.111768.
  • Jiang, Y., Balaji, M. S., & Lyu, C. 2024. Cultivating initial trust in ghost kitchens: A mixed-methods investigation of antecedents and consequences. International Journal of Hospitality Management 119: 103727. https://doi.org/10.1016/j.ijhm.2024.103727.
  • Jones, S., Cain, L., & Deel, G. L. 2024. Virtual restaurants and ghost kitchens: A new opportunity. Journal of Hospitality & Tourism Cases 12(3): 108–112. https://doi.org/10.1177/21649987241241948.
  • Khan, M. A. 2020. Technological disruptions in restaurant services: Impact of innovations and delivery services. Journal of Hospitality & Tourism Research 44(5): 715–732. https://doi.org/10.1177/1096348020908636.
  • Kim Vu, O. T., Duarte Alonso, A., & Tran, T. D. 2024. Harnessing the dark kitchen consumer potential through sensing, seizing, and reconfiguring. International Journal of Hospitality & Tourism Administration: 1–22. https://doi.org/10.1080/15256480.2024.2425742.
  • Leung, X. Y., Cai, R., Zhang, H., & Bai, B. 2024. When causal attribution meets cuisine type: How consumer power and moral identity moderate virtual kitchen patronage. International Journal of Contemporary Hospitality Management 36(4): 1279–1298. https://doi.org/10.1108/IJCHM-12-2022-1554.
  • Lu, L., Cai, R., & King, C. 2020. Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing. Journal of Business Research 117: 99–111. https://doi.org/10.1016/j.jbusres.2020.05.049.
  • Moyeenudin, H. M., Anandan, R., & Bindu, G. 2020. A research on cloud kitchen prerequisites and branding strategies. International Journal of Innovative Technology and Exploring Engineering 9(3): 983–987. https://doi.org/10.35940/ijitee.C8188.019320.
  • Neria, G., Hildebrandt, F. D., Tzur, M., & Ulmer, M. W. 2024. The restaurant meal delivery problem with ghost kitchens. Transportation Science. https://doi.org/10.1287/trsc.2024.0510.
  • Nield, L., Martin, H., Wall, C., Pearce, J., Rundle, R., Bowles, S., … & Beaumont, J. D. 2024. Consumer knowledge of and engagement with traditional takeaway and dark kitchen food outlets. NIHR Open Research 4(64): 64. https://doi.org/10.3310/nihropenres.13735.2.
  • Paul, N. I. J., Sajnani, M., & Sharma, K. 2024. Effectiveness of digital marketing on Instagram: A study on EatSure multi-brand cloud kitchen. Proceedings of the International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2024), 268–279. Atlantis Press. https://doi.org/10.2991/978-94-6463-437-2_18.
  • Rout, A., Dawande, M., & Janakiraman, G. 2021. Cloud-Kitchens in High-Density Cities: Economies of Scale Through Co-Location. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3914446.
  • Shapiro, A. 2023. Platform urbanism in a pandemic: Dark stores, ghost kitchens, and the logistical-urban frontier. Journal of Consumer Culture 23(1): 168–187. https://doi.org/10.1177/14695405211069983.
  • Sharma, A. J., & Dey, D. 2021. One stop kitchen: Managing a multi-brand cloud kitchen. Emerald Emerging Markets Case Studies 11(4): 1–17. https://doi.org/10.1108/EEMCS-03-2021-0070.
  • Song, X., Gu, H., Li, Y., & Ye, W. 2023. A systematic review of trust in sharing accommodation: Progress and prospects from the multistakeholder perspective. International Journal of Contemporary Hospitality Management 35(4): 1156–1190. https://doi.org/10.1108/IJCHM-12-2021-1555.
  • Wismayani, S. D., & Yuliani, N. M. 2023. Rumpis Kitchen Restaurant marketing communication strategy to maintain the business during the Covid-19 pandemic abstract. Widya Duta: Jurnal Ilmiah Ilmu Sosial Budaya 18(2): 173–186. https://doi.org/10.25078/wd.v18i2.3083.
  • Wulandari, K., Mukti, M., & K. 2023. Operation efficiency in the F&B enterprise through digitalization and cloud kitchen integration: A systematic literature review. 4th Asia Pacific International Conference on Industrial Engineering and Operations Management. https://doi.org/10.46254/AP04.20230296.
  • Yu, D., Xu, Z., & Wang, W. 2018. Bibliometric analysis of fuzzy theory research in China: A 30-year perspective. Knowledge-Based Systems 141: 188–199. https://doi.org/10.1016/j.knosys.2017.11.018.
  • Zupic, I., & Čater, T. 2015. Bibliometric methods in management and organization. Organizational Research Methods 18(3): 429–472. https://doi.org/10.1177/1094428114562629.

The Rise of the Ghost Kitchen: A Bibliometric Analysis with Visual Mapping Technique

Yıl 2026, Cilt: 21 Sayı: Special Issue on 24th International Business Congress, 351 - 367, 27.03.2026
https://doi.org/10.19168/jyasar.1766164
https://izlik.org/JA48LB56DU

Öz

Ghost Kitchens have emerged as an innovative business model in the restaurant industry due to technological advancements, changing consumer behaviors, and economic conditions in recent years. These kitchens operate solely by focusing on delivery and takeout orders without a physical restaurant space. The concept can be examined from various perspectives, including cost, marketing, advantages, operational features, labor, and consumer aspects. While interest in ghost kitchens is rapidly increasing in the industry, academic studies on the topic are still in their early stages. This field holds potential for exploration from different angles. Bibliometric research is crucial for analyzing research trends, identifying pioneering studies, and suggesting new directions for future research by examining scientific productions. Therefore, this study aims to conduct a bibliometric analysis of the ghost kitchen concept to reveal trends in literature. For this purpose, 315 studies were identified in the Web of Science database. Among them, 23 studies were selected for analysis based on the research objective. As a result, it has been revealed that ghost kitchens are becoming an increasing focal point of interest and that researchers from different disciplines are contributing to this field. For future research, studies involving broader datasets and qualitative research methods, including industry professionals and consumers, are recommended. Such studies are expected to enhance the understanding of the ghost kitchen model and bridge the gap between practical applications and academic research.

Kaynakça

  • Ball, R. 2017. An Introduction to Bibliometrics: New Development and Trends. Chandos Publishing.
  • Baltacı, F., & Yıldız, A. 2023. Restoran işletmecilerinin hayalet mutfak girişimine yönelik bakış açılarının belirlenmesi: Gaziantep ilinde nitel bir uygulama. Gaziantep University Journal of Social Sciences 22(1): 350–371. https://doi.org/10.21547/jss.1190251.
  • Cai, R., Leung, X. Y., & Chi, C. G. Q. 2022. Ghost kitchens on the rise: Effects of knowledge and perceived benefit–risk on customers’ behavioral intentions. International Journal of Hospitality Management 101: 103110. https://doi.org/10.1016/j.ijhm.2021.103110.
  • Cheng, X., Xue, T., Yang, B., & Ma, B. 2023. A digital transformation approach in hospitality and tourism research. International Journal of Contemporary Hospitality Management 35(8): 2944–2967. https://doi.org/10.1108/IJCHM-06-2022-0679.
  • Ellegaard, O., & Wallin, J. A. 2015. The bibliometric analysis of scholarly production: How great is the impact? Scientometrics 105: 1809–1831. https://doi.org/10.1007/s11192-015-1645-z.
  • Francis, A. A. 2024. ‘Online Cloud Kitchen’: A Virtual Kitchen. Gurukul International Multidisciplinary Research Journal 8(11).
  • Garfield, E. 1979. Its Theory and Application in Science, Technology, and Humanities. John Wiley & Sons. Giousmpasoglou, C., Ladkin, A., & Marinakou, E. 2024. Worker exploitation in the gig economy: The case of dark kitchens. Journal of Hospitality and Tourism Insights 7(1): 414–435. https://doi.org/10.1108/JHTI-10-2022-0477.
  • Hakim, M. P., Libera, V. M. D., Zanetta, L. D. A., Nascimento, L. G. P., & da Cunha, D. T. 2022. What is a dark kitchen? A study of consumers’ perceptions of deliver-only restaurants using food delivery apps in Brazil. Food Research International 161: 111768. https://doi.org/10.1016/j.foodres.2022.111768.
  • Jiang, Y., Balaji, M. S., & Lyu, C. 2024. Cultivating initial trust in ghost kitchens: A mixed-methods investigation of antecedents and consequences. International Journal of Hospitality Management 119: 103727. https://doi.org/10.1016/j.ijhm.2024.103727.
  • Jones, S., Cain, L., & Deel, G. L. 2024. Virtual restaurants and ghost kitchens: A new opportunity. Journal of Hospitality & Tourism Cases 12(3): 108–112. https://doi.org/10.1177/21649987241241948.
  • Khan, M. A. 2020. Technological disruptions in restaurant services: Impact of innovations and delivery services. Journal of Hospitality & Tourism Research 44(5): 715–732. https://doi.org/10.1177/1096348020908636.
  • Kim Vu, O. T., Duarte Alonso, A., & Tran, T. D. 2024. Harnessing the dark kitchen consumer potential through sensing, seizing, and reconfiguring. International Journal of Hospitality & Tourism Administration: 1–22. https://doi.org/10.1080/15256480.2024.2425742.
  • Leung, X. Y., Cai, R., Zhang, H., & Bai, B. 2024. When causal attribution meets cuisine type: How consumer power and moral identity moderate virtual kitchen patronage. International Journal of Contemporary Hospitality Management 36(4): 1279–1298. https://doi.org/10.1108/IJCHM-12-2022-1554.
  • Lu, L., Cai, R., & King, C. 2020. Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing. Journal of Business Research 117: 99–111. https://doi.org/10.1016/j.jbusres.2020.05.049.
  • Moyeenudin, H. M., Anandan, R., & Bindu, G. 2020. A research on cloud kitchen prerequisites and branding strategies. International Journal of Innovative Technology and Exploring Engineering 9(3): 983–987. https://doi.org/10.35940/ijitee.C8188.019320.
  • Neria, G., Hildebrandt, F. D., Tzur, M., & Ulmer, M. W. 2024. The restaurant meal delivery problem with ghost kitchens. Transportation Science. https://doi.org/10.1287/trsc.2024.0510.
  • Nield, L., Martin, H., Wall, C., Pearce, J., Rundle, R., Bowles, S., … & Beaumont, J. D. 2024. Consumer knowledge of and engagement with traditional takeaway and dark kitchen food outlets. NIHR Open Research 4(64): 64. https://doi.org/10.3310/nihropenres.13735.2.
  • Paul, N. I. J., Sajnani, M., & Sharma, K. 2024. Effectiveness of digital marketing on Instagram: A study on EatSure multi-brand cloud kitchen. Proceedings of the International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2024), 268–279. Atlantis Press. https://doi.org/10.2991/978-94-6463-437-2_18.
  • Rout, A., Dawande, M., & Janakiraman, G. 2021. Cloud-Kitchens in High-Density Cities: Economies of Scale Through Co-Location. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3914446.
  • Shapiro, A. 2023. Platform urbanism in a pandemic: Dark stores, ghost kitchens, and the logistical-urban frontier. Journal of Consumer Culture 23(1): 168–187. https://doi.org/10.1177/14695405211069983.
  • Sharma, A. J., & Dey, D. 2021. One stop kitchen: Managing a multi-brand cloud kitchen. Emerald Emerging Markets Case Studies 11(4): 1–17. https://doi.org/10.1108/EEMCS-03-2021-0070.
  • Song, X., Gu, H., Li, Y., & Ye, W. 2023. A systematic review of trust in sharing accommodation: Progress and prospects from the multistakeholder perspective. International Journal of Contemporary Hospitality Management 35(4): 1156–1190. https://doi.org/10.1108/IJCHM-12-2021-1555.
  • Wismayani, S. D., & Yuliani, N. M. 2023. Rumpis Kitchen Restaurant marketing communication strategy to maintain the business during the Covid-19 pandemic abstract. Widya Duta: Jurnal Ilmiah Ilmu Sosial Budaya 18(2): 173–186. https://doi.org/10.25078/wd.v18i2.3083.
  • Wulandari, K., Mukti, M., & K. 2023. Operation efficiency in the F&B enterprise through digitalization and cloud kitchen integration: A systematic literature review. 4th Asia Pacific International Conference on Industrial Engineering and Operations Management. https://doi.org/10.46254/AP04.20230296.
  • Yu, D., Xu, Z., & Wang, W. 2018. Bibliometric analysis of fuzzy theory research in China: A 30-year perspective. Knowledge-Based Systems 141: 188–199. https://doi.org/10.1016/j.knosys.2017.11.018.
  • Zupic, I., & Čater, T. 2015. Bibliometric methods in management and organization. Organizational Research Methods 18(3): 429–472. https://doi.org/10.1177/1094428114562629.
Toplam 26 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İşletme , İş Sistemleri (Diğer)
Bölüm Araştırma Makalesi
Yazarlar

Meriç Esat Bebitoğlu 0000-0001-5013-913X

Gökhan Demiray 0000-0002-6417-1293

Uğur Yozgat 0000-0001-9893-3551

Sefa Ceyhan 0000-0002-3788-0756

Gönderilme Tarihi 16 Ağustos 2025
Kabul Tarihi 27 Ekim 2025
Yayımlanma Tarihi 27 Mart 2026
DOI https://doi.org/10.19168/jyasar.1766164
IZ https://izlik.org/JA48LB56DU
Yayımlandığı Sayı Yıl 2026 Cilt: 21 Sayı: Special Issue on 24th International Business Congress

Kaynak Göster

APA Bebitoğlu, M. E., Demiray, G., Yozgat, U., & Ceyhan, S. (2026). Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz. Yaşar Üniversitesi E-Dergisi, 21(Special Issue on 24th International Business Congress), 351-367. https://doi.org/10.19168/jyasar.1766164
AMA 1.Bebitoğlu ME, Demiray G, Yozgat U, Ceyhan S. Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz. Yaşar Üniversitesi E-Dergisi. 2026;21(Special Issue on 24th International Business Congress):351-367. doi:10.19168/jyasar.1766164
Chicago Bebitoğlu, Meriç Esat, Gökhan Demiray, Uğur Yozgat, ve Sefa Ceyhan. 2026. “Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz”. Yaşar Üniversitesi E-Dergisi 21 (Special Issue on 24th International Business Congress): 351-67. https://doi.org/10.19168/jyasar.1766164.
EndNote Bebitoğlu ME, Demiray G, Yozgat U, Ceyhan S (01 Mart 2026) Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz. Yaşar Üniversitesi E-Dergisi 21 Special Issue on 24th International Business Congress 351–367.
IEEE [1]M. E. Bebitoğlu, G. Demiray, U. Yozgat, ve S. Ceyhan, “Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz”, Yaşar Üniversitesi E-Dergisi, c. 21, sy Special Issue on 24th International Business Congress, ss. 351–367, Mar. 2026, doi: 10.19168/jyasar.1766164.
ISNAD Bebitoğlu, Meriç Esat - Demiray, Gökhan - Yozgat, Uğur - Ceyhan, Sefa. “Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz”. Yaşar Üniversitesi E-Dergisi 21/Special Issue on 24th International Business Congress (01 Mart 2026): 351-367. https://doi.org/10.19168/jyasar.1766164.
JAMA 1.Bebitoğlu ME, Demiray G, Yozgat U, Ceyhan S. Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz. Yaşar Üniversitesi E-Dergisi. 2026;21:351–367.
MLA Bebitoğlu, Meriç Esat, vd. “Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz”. Yaşar Üniversitesi E-Dergisi, c. 21, sy Special Issue on 24th International Business Congress, Mart 2026, ss. 351-67, doi:10.19168/jyasar.1766164.
Vancouver 1.Meriç Esat Bebitoğlu, Gökhan Demiray, Uğur Yozgat, Sefa Ceyhan. Hayalet Mutfakların Yükselişi: Görsel Haritalama Tekniği ile Bibliyometrik Bir Analiz. Yaşar Üniversitesi E-Dergisi. 01 Mart 2026;21(Special Issue on 24th International Business Congress):351-67. doi:10.19168/jyasar.1766164