Assessing the Role of Organizational Culture on Sustainable Business Performance in Family Business: A Research on Family Firms in Uganda

Öz

Family businesses (FBs) long-term survival is a major challenge facing FBs world over. This concern continues to draw debate and academic research from several scholars. Our study aims to broaden research knowledge on Sustainable Business Performance (SBP) in FBs by systematically analyzing the general and specific contribution of Organizational Culture in shaping SBP in FBs. We sought to investigate the role of Organizational Culture (OC) on SBP. Our research used Denison’s four cultural dimensions of Adaptability, Mission, Involvement, and Consistency and measured SBP across four dimensions of social, economic, environmental, and governance. Our study used a quantitative research design and 432 FBs were sampled across different districts of Uganda. Findings suggest a significant impact of OC on SBP. Social SBP was positively driven by mission, adaptability, and involvement. Economic SBP was positively driven by consistency, adaptability, and involvement. Environmental SBP was positively driven by mission and adaptability. Governance SBP was positively driven by mission, consistency, and adaptability. The adaptability culture dimension was identified as the strongest overall driver of performance and profitability. OC enhances SBP through specific strategic roles of organizational leadership, financial performance, learning and innovation, and employee engagement, satisfaction, and commitment. For Ugandan family businesses aiming for SBP, deliberately cultivating specific cultural dimensions- particularly adaptability culture, a clear mission, employee involvement, and operational consistency- can directly and positively influence their social, economic, environmental, and governance outcomes.

Anahtar Kelimeler

• Organizational Culture
• Family Business
• Sustainable Business Performance
• Uganda

Destekleyen Kurum

No financial support was received for the conduct of this research.

Etik Beyan

This paper complies with Research and Publication Ethics, has no conflict of interest to declare, and has received no financial support. The article has been checked for spelling and plagiarism/similarity. The author(s) declare that the work is original and prepared in accordance with academic standards. The article was evaluated by "at least two external referees" and "double blinding" method. For the scale used in the article, it is declared by the authors that permission was obtained from the original owner of the scale. Data supporting the findings of this study are available from the corresponding author upon reasonable request. The author(s) sent a signed "Copyright Transfer Form" to the journal. There is no need to obtain ethical permission for the current study as per the legislation. The "Declaration Form Regarding No Ethics Permission Required" was sent to the journal by the authors on this subject. The author(s) declare that they did not use generative artificial intelligence or AI-assisted technologies in the writing process of this study. Authors acknowledged that this study has not been published or submitted to any publication outlets for publication.

Aile İşletmelerinde Sürdürülebilir İş Performansında Örgüt Kültürünün Rolünün Değerlendirilmesi: Uganda'daki Aile İşletmeleri Üzerine Bir Araştırma

Öz

Aile işletmelerinin uzun vadeli sürdürülebilirliği dünya genelinde önemli bir zorluk olup akademik araştırmalarda sıkça incelenmektedir. Bu çalışmada aile işletmelerinde sürdürülebilir işletme performansı üzerinde örgüt kültürünün rolü araştırılmıştır. Araştırmada Denison’un dört kültürel boyutu olan uyum yeteneği, misyon, katılım ve tutarlılık kullanılmış ve sürdürülebilir işletme performansı ise sosyal, ekonomik, çevresel ve yönetişim boyutlarında ölçülmüştür. Uganda’daki 432 aile işletmesinden elde edilen veriler nicel yöntemlerle analiz edilmiştir. Bulgular, örgüt kültürünün sürdürülebilir işletme performansı üzerinde anlamlı etkisi olduğunu göstermektedir. Sosyal performans misyon, uyum yeteneği ve katılım tarafından, ekonomik performans tutarlılık, uyum yeteneği ve katılım tarafından, çevresel performans misyon ve uyum yeteneği tarafından, yönetişim performansı ise misyon, tutarlılık ve uyum yeteneği tarafından olumlu şekilde desteklenmektedir. Özellikle uyum yeteneği kültürü genel performans ve kârlılığın en güçlü belirleyicisidir. Çalışma aile işletmelerinin özellikle uyum yeteneği kültürü, açık misyon, çalışan katılımı ve operasyonel tutarlılığı bilinçli şekilde geliştirerek sosyal, ekonomik, çevresel ve yönetişim sonuçlarını iyileştirebileceğini ortaya koymaktadır.

Anahtar Kelimeler

• Örgüt Kültürü
• Aile İşletmeleri
• Sürdürülebilir İşletme Performansı
• Uganda

Destekleyen Kurum

Araştırmanın ortaya konulmasında herhangi bir mali destek alınmamıştır.

Etik Beyan

Bu makale Araştırma ve Yayın Etiğine uygundur. Beyan edilecek herhangi bir çıkar çatışması yoktur. Araştırmanın ortaya konulmasında herhangi bir mali destek alınmamıştır. Makale yazım ve intihal/benzerlik açısından kontrol edilmiştir. Yazar(lar) çalışmanın orijinal ve akademik mevzuata uygun olarak hazırlandığını beyan etmektedirler. Makale, “en az iki dış hakem” ve “çift taraflı körleme” yöntemi ile değerlendirilmiştir. Makalede kullanılan ölçek için yazar(lar) tarafından ölçeğin orijinal sahibinden izin alındığı beyan edilmiştir. Bu çalışmanın bulgularını destekleyen veriler, makul talep üzerine sorumlu yazardan temin edilebilir. Yazar(lar), dergiye imzalı “Telif Devir Formu” belgesi göndermişlerdir. Mevcut çalışma için mevzuat gereği etik izni alınmaya ihtiyaç yoktur. Bu konuda yazarlar tarafından dergiye “Etik İznine Gerek Olmadığına Dair Beyan Formu” gönderilmiştir. Bu çalışmanın hazırlanması sırasında yazar(lar) yazma süreçlerinde üretken yapay zekâ ve yapay zekâ destekli teknolojiler kullanmadıklarını beyan etmişlerdir. Yazarlar, bu çalışmanın yayınlanmadığını veya herhangi bir yayın kuruluşuna yayınlanmak üzere gönderilmediğini kabul etmektedir.

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