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Özel Alan İhlalinin ve İçsel Motivasyonun Örgütsel Vatandaşlık Davranışı Üzerindeki Yansımaları: İlişkisel Enerjinin Aracı Rolü

Yıl 2022, Cilt 17, Sayı 3, 702 - 719, 01.12.2022
https://doi.org/10.17153/oguiibf.1090446

Öz

Temeli kaynakları koruma teorisine dayanan bu araştırmanın amacı, özel alan ihlalinin ve içsel motivasyonun, çalışanların ekstra rol davranışları üzerindeki etkisinde ilişkisel enerjinin ne ölçüde aracılık ettiğini belirlemektir. Araştırmanın örneklemini, kolayda örnekleme yöntemi ile 2021 Kasım ve 2022 Ocak tarihleri arasında Zonguldak ilinde ulaşılan 228 sağlık sektörü çalışanı oluşturmaktadır. Araştırmada veri toplama aracı olarak anket tekniği kullanılmış olup, hazırlanan anket iki farklı zaman diliminde aynı kişilere uygulanmıştır. Analizler sonucunda, örgütsel vatandaşlık davranışı üzerinde özel alan ihlalinin negatif, içsel motivasyonun ise pozitif bir etkisinin olduğu gözlenmiştir. Ayrıca ilişkisel enerji aracılığı ile özel alan ihlalinin tam, içsel motivasyonun kısmi aracı rolüne sahip olduğu tespit edilmiştir. Sonuçlar, alan yazına katkı sağlamakta ve araştırmacılara fikir vermektedir.

Kaynakça

  • Allen, J. P., & Miga, E. M. (2010), “Attachment in Adolescence: A Move to the Level of Emotion Regulation”, Journal of Social and Personal Relationships, Vol.27, No.2: 181-190.
  • Amabile, T. M., Hill, K. G., Hennessey, B. A., & Tighe, E. M. (1994), “The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations”,  Journal of Personality and Social Psychology, Vol. 66, No.5: 950-967.
  • Andersen, S. M., & Chen, S. (2002), “The Relational Self: An Interpersonal Social-Cognitive Theory”, Psychological Review, Vol.109, No.4: 619-645
  • Atinc, G., Simmering, M. J., & Kroll, M. J. (2012), “Control Variable Use and Reporting in Macro and Micro Management Research”, Organizational Research Methods, Vol.1, No.1: 57-74.
  • Baker, W. E. (2019), “Emotional Energy, Relational Energy, and Organizational Energy: Toward a Multilevel Model”, Annual Review of Organizational Psychology and Organizational Behavior, Vol.6: 373-395.
  • Barsade, S. G. (2002),”The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior”, Administrative Science Quarterly, Vol.47, No.4: 644-675.
  • Batson, C. D. (1998), “Altruism and Prosocial Behavior”, (Eds. D. T. Gilbert, S. T. Fiske, & G. Lindzey), The Handbook of Social Psychology 2, New York: McGraw-Hill: 282-316.
  • Belinda, C., Westerman, J. W., & Christian, M. (2018), “Adult Attachment and Workplace Romance Motives: A Path To Performance”, Academy of Management Annual Meeting Proceedings , Vol. 2018. No:1: 17351, https://doi.org/10.5465/AMBPP.2018.17351abstract
  • Blakely, G. L., Andrews, M. C., & Fuller, J. (2003), “Are Chameleons Good Citizens? A Longitudinal Study of the Relationship between Self Monitoring and Organizational Citizenship Behavior”, Journal of Business and Psychology, Vol.18, No.2: 131-144.
  • Bowlby, J. (1998), Attachment and Loss (No. 3). New York: Random House.
  • Combs, G. M., Clapp-Smith, R., & Nadkarni, S. (2010), “Managing BPO Service Workers in India: Examining Hope on Performance Outcomes”, Human Resource Management, Vol.49, No.3: 457-476.
  • Cupach, W. R., & Spitzberg, B. H. (1998), “Obsessive Relational Intrusion and Stalking”, (Eds. B. H. Spitzberg, W.R. Cupach), The Dark Side Of Close Relationships, Hillsdale, NJ: Lawrence Erlbaum Associates: 233-263.
  • Deci, E. L. (1975), Intrinsic Motivation. New York: Plenum Press.
  • Deci, E. L., & Ryan, R. M. (2000), “The “What” and “Why” of Goal Pursuits: Human Needs and the Self-Determination of Behavior”, Psychological Inquiry, 11, 227-268.
  • Deci, E., Nezlek, J., & Sheinman, L. (1981), “Characteristics of the Rewarder and Intrinsic Motivation of the Rewardee”, Journal of Personality and Social Psychology, Vol.40, No.1: 1-10.
  • Desivilya, H. S., Sabag, Y., & Ashton, E. (2006), “Prosocial Tendencies in Organizations: The Role of Attachment Styles and Organizational Justice in Shaping Organizational Citizenship Behavior”,  International Journal of Organizational Analysis, Vol.14, No.1: 22-42.
  • Ehrhardt, K. (2014), Understanding The Role of Workplace Relationships in Employee Commitment and Engagement: A Complementary Fit Perspective. Theses and Dissertations.
  • Ehrhardt, K., & Ragins, B. R. (2019), “Relational Attachment at Work: A Complementary Fit Perspective on the Role of Relationships in Organizational Life”, Academy of Management Journal, Vol.62, No.1: 248-282.
  • Fornell, C., & Larcker, D. F. (1981), “Evaluating Structural Equation Models with Unobservable Variables And Measurement Error”, Journal of Marketing Research, Vol.18, No.1: 39-50.
  • Frazier, M. L., Gooty, J., Little, L. M., & Nelson, D. L. (2015), “Employee Attachment: Implications for Supervisor Trustworthiness and Trust”, Journal of Business and Psychology, Vol.30, No.2: 373-386.
  • Geller, D., & Bamberger, P. (2009), “Bringing Avoidance and Anxiety to the Job: Attachment Style and Instrumental Helping Behavior Among Coworkers”, Human Relations, Vol.62, No.12: 1803-1827.
  • Gosling, S. D., Rentfrow, P. J., & Swann Jr, W. B. (2003), “A Very Brief Measure of the Big-Five Personality Domains”, Journal Of Research in Personality, Vol.37, No.6: 504-528.
  • Grant, A. M. (2008), “Does Intrinsic Motivation Fuel the Prosocial Fire? Motivational Synergy in Predicting Persistence, Performance, and Productivity”, Journal of Applied Psychology, Vol.93, No 1: 48-58.
  • Greenberg, J., & Baron, R. A. (2000), Behavior in Organizations, (7th ed.), Upper Saddle River, NJ: Prentice Hall.
  • Greene, J. O. (2003), “Models of Adult Communication Skill Acquisition: Practice and The Course of Performance Improvement” (Eds. J. O. Green, and B. R. Burleson), Handbook of Communication and Social Interaction Skills within, Lawrance Erlbaum Associates, Mahwah, NJ: 51-91.
  • Hair Jr, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2018), Advanced Issues in Partial Least Squares Structural Equation Modeling, Sage publications.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis. Upper Saddle River, NJ: Pearson Prentice Hall.
  • Hardy, G. E., & Barkham, M. (1994), “The Relationship between Interpersonal Attachment Styles and Work Difficulties”, Human Relations, Vol. 47, No.3: 263-281.
  • Hazan, C., & Shaver, P. (1990), “Love and Work: An Attachment-Theoretical Perspective”, Journal of Personality and Social Psychology, Vol.59, No.2: 270-280.
  • Hu, L-T., & Bentler, P. M. (1999), “Cut Off Criteria for Fit İndexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives”, Structural Equation Modeling: A Multidisciplinary Journal, Vol.6, No.1: 1-55.
  • Iacobucci, D., Saldanha, N., & Deng, X. (2007), “A Meditation on Mediation: Evidence that Structural Equations Models Perform Better Than Regressions”, Journal of Consumer Psychology, Vol.17, No.2: 139-153.
  • Kim, S. H., Kim, M., & Holland, S. (2020), “Effects of Intrinsic Motivation on Organizational Citizenship Behaviors of Hospitality Employees: The Mediating Roles of Reciprocity and Organizational Commitment”, Journal of Human Resources in Hospitality & Tourism, Vo.l19, No.2: 168-195.
  • Kline, R. B. (2016), Principles and Practice of Structural Equation Modeling (4th Edn.), London: The Guilford Press.
  • Little, L. M., Nelson, D. L., Wallace, J. C., & Johnson, P. D. (2011), “Integrating Attachment Style, Vigor at Work, and Extra Role Performance”, Journal of Organizational Behavior, Vol.32, No.3: 464-484.
  • Luo, J., & Zheng, J. (2018), “The Impact of Servant Leadership on Proactive Behaviors: A Study Based on Cognitive Evaluation Theory”, Psychology, Vol.9, No.5: 1228-1244.
  • MacKinnon, D. P., Lockwood, C. M., & Willliams, J. (2004), “Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods”, Multivariate Behavioral Research, Vol.39, No1:99-128.
  • Mahmoud, A. B., Reisel, W. D., Fuxman, L., & Mohr, I. (2021), “A Motivational Standpoint of Job Insecurity Effects on Organizational Citizenship Behaviors: A Generational Study”, Scandinavian Journal of Psychology, Vol.62, No.2: 267-275.
  • Marmarosh, C. L., & Sproul, A. (2021), “Group Cohesion: Empirical Evidence from Group Psychotherapy for Those Studying Other Areas of Group Work”, (Eds. C. D. Parks & G. A. Tasca), The Psychology of Groups: The Intersection of Social Psychology and Psychotherapy Research, American Psychological Association: 169–189).
  • McDaniel, D. M. (2011), Energy at Work: A Multinational, Cross-Situational Investigation of Relational Energy.  Doctor of Philosophy Thesis, University of California, Irvine. ProQuest Dissertations Publishing. 3456982.
  • Mikulincer, A., & Shaver, P. R. (2019), “Attachment Orientations and Emotion Regulation”, Current Opinion in Psychology, Vol.25, 6-10.
  • Mikulincer, M., & Shaver, P. R. (2017), “Attachment in Adulthood: Structure”, Dynamics, and Change (2nd ed.), Guilford Press
  • Mikulincer, M., Shaver, P. R., & Pereg, D. (2003), “Attachment Theory and Affect Regulation: The Dynamics, Development, and Cognitive Consequences of Attachment-Related Strategies”, Motivation and Emotion, Vol.27, No.2: 77-102.
  • Owens, B. P., Baker, W. E., Sumpter, D. M., & Cameron, K. S. (2016). “Relational Energy at Work: Implications for Job Engagement and Job Performance”, Journal of Applied Psychology, Vol.101, No.1: 35-49.
  • Özkan, O. S., & Üzüm, B. (2022),”Adaptation of the Relational Energy Scale into Turkish”, International Journal of Eurasia Social Sciences, (In Peer Review).
  • Parker, S. K., Wall, T. D., & Jackson, P. R. (1997), “That’s Not My Job: Developing Flexible Employee Work Orientations”, Academy of Management Journal, Vol.40,No.4: 899-929.
  • Pinder, C. C. (2004), Work Motivation İn Organizational Behavior,New York: Psychology Press.
  • Podsakoff, N. P., Podsakoff, P. M., MacKenzie, S. B., Maynes, T. D., & Spoelma, T. M. (2014), “Consequences of Unit-Level Organizational Citizenship Behaviors: A Review and Recommendations for Future Research”, Journal of Organizational Behavior, Vol.35, No.1: 87–119.
  • Podsakoff, P. M., MacKenzie, S. B., & Podsakof, N. P. (2012), “Sources of Method Bias in Social Science Research and Recommendations on How to Control It”, Annual Review of Psychology, Vol.63: 539-569.
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Reflections of Intrusion and Intrinsic Motivation on Organizational Citizenship Behavior: The Mediator Role of Relational Energy

Yıl 2022, Cilt 17, Sayı 3, 702 - 719, 01.12.2022
https://doi.org/10.17153/oguiibf.1090446

Öz

The aim of this research, which is based on the conservation of resources theory, is to determine to what extent relational energy mediates the effect of intrusion and intrinsic motivation on the additional role behaviors of employees. The sample of the research consists of 228 health sector employees reached in Zonguldak province between November 2021 and January 2022 by convenience sampling method. The questionnaire technique was used as a data collection tool in the research, and the prepared questionnaire was applied to the same people in two different time periods. As a result of the analyzes, it has been observed that the intrusion has a negative effect on organizational citizenship behavior while intrinsic motivation has a positive impact. Also, it has been determined that the intrusion through relational energy fully mediates while intrinsic motivation partially does. The results contribute to the literature and give ideas to researchers.

Kaynakça

  • Allen, J. P., & Miga, E. M. (2010), “Attachment in Adolescence: A Move to the Level of Emotion Regulation”, Journal of Social and Personal Relationships, Vol.27, No.2: 181-190.
  • Amabile, T. M., Hill, K. G., Hennessey, B. A., & Tighe, E. M. (1994), “The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations”,  Journal of Personality and Social Psychology, Vol. 66, No.5: 950-967.
  • Andersen, S. M., & Chen, S. (2002), “The Relational Self: An Interpersonal Social-Cognitive Theory”, Psychological Review, Vol.109, No.4: 619-645
  • Atinc, G., Simmering, M. J., & Kroll, M. J. (2012), “Control Variable Use and Reporting in Macro and Micro Management Research”, Organizational Research Methods, Vol.1, No.1: 57-74.
  • Baker, W. E. (2019), “Emotional Energy, Relational Energy, and Organizational Energy: Toward a Multilevel Model”, Annual Review of Organizational Psychology and Organizational Behavior, Vol.6: 373-395.
  • Barsade, S. G. (2002),”The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior”, Administrative Science Quarterly, Vol.47, No.4: 644-675.
  • Batson, C. D. (1998), “Altruism and Prosocial Behavior”, (Eds. D. T. Gilbert, S. T. Fiske, & G. Lindzey), The Handbook of Social Psychology 2, New York: McGraw-Hill: 282-316.
  • Belinda, C., Westerman, J. W., & Christian, M. (2018), “Adult Attachment and Workplace Romance Motives: A Path To Performance”, Academy of Management Annual Meeting Proceedings , Vol. 2018. No:1: 17351, https://doi.org/10.5465/AMBPP.2018.17351abstract
  • Blakely, G. L., Andrews, M. C., & Fuller, J. (2003), “Are Chameleons Good Citizens? A Longitudinal Study of the Relationship between Self Monitoring and Organizational Citizenship Behavior”, Journal of Business and Psychology, Vol.18, No.2: 131-144.
  • Bowlby, J. (1998), Attachment and Loss (No. 3). New York: Random House.
  • Combs, G. M., Clapp-Smith, R., & Nadkarni, S. (2010), “Managing BPO Service Workers in India: Examining Hope on Performance Outcomes”, Human Resource Management, Vol.49, No.3: 457-476.
  • Cupach, W. R., & Spitzberg, B. H. (1998), “Obsessive Relational Intrusion and Stalking”, (Eds. B. H. Spitzberg, W.R. Cupach), The Dark Side Of Close Relationships, Hillsdale, NJ: Lawrence Erlbaum Associates: 233-263.
  • Deci, E. L. (1975), Intrinsic Motivation. New York: Plenum Press.
  • Deci, E. L., & Ryan, R. M. (2000), “The “What” and “Why” of Goal Pursuits: Human Needs and the Self-Determination of Behavior”, Psychological Inquiry, 11, 227-268.
  • Deci, E., Nezlek, J., & Sheinman, L. (1981), “Characteristics of the Rewarder and Intrinsic Motivation of the Rewardee”, Journal of Personality and Social Psychology, Vol.40, No.1: 1-10.
  • Desivilya, H. S., Sabag, Y., & Ashton, E. (2006), “Prosocial Tendencies in Organizations: The Role of Attachment Styles and Organizational Justice in Shaping Organizational Citizenship Behavior”,  International Journal of Organizational Analysis, Vol.14, No.1: 22-42.
  • Ehrhardt, K. (2014), Understanding The Role of Workplace Relationships in Employee Commitment and Engagement: A Complementary Fit Perspective. Theses and Dissertations.
  • Ehrhardt, K., & Ragins, B. R. (2019), “Relational Attachment at Work: A Complementary Fit Perspective on the Role of Relationships in Organizational Life”, Academy of Management Journal, Vol.62, No.1: 248-282.
  • Fornell, C., & Larcker, D. F. (1981), “Evaluating Structural Equation Models with Unobservable Variables And Measurement Error”, Journal of Marketing Research, Vol.18, No.1: 39-50.
  • Frazier, M. L., Gooty, J., Little, L. M., & Nelson, D. L. (2015), “Employee Attachment: Implications for Supervisor Trustworthiness and Trust”, Journal of Business and Psychology, Vol.30, No.2: 373-386.
  • Geller, D., & Bamberger, P. (2009), “Bringing Avoidance and Anxiety to the Job: Attachment Style and Instrumental Helping Behavior Among Coworkers”, Human Relations, Vol.62, No.12: 1803-1827.
  • Gosling, S. D., Rentfrow, P. J., & Swann Jr, W. B. (2003), “A Very Brief Measure of the Big-Five Personality Domains”, Journal Of Research in Personality, Vol.37, No.6: 504-528.
  • Grant, A. M. (2008), “Does Intrinsic Motivation Fuel the Prosocial Fire? Motivational Synergy in Predicting Persistence, Performance, and Productivity”, Journal of Applied Psychology, Vol.93, No 1: 48-58.
  • Greenberg, J., & Baron, R. A. (2000), Behavior in Organizations, (7th ed.), Upper Saddle River, NJ: Prentice Hall.
  • Greene, J. O. (2003), “Models of Adult Communication Skill Acquisition: Practice and The Course of Performance Improvement” (Eds. J. O. Green, and B. R. Burleson), Handbook of Communication and Social Interaction Skills within, Lawrance Erlbaum Associates, Mahwah, NJ: 51-91.
  • Hair Jr, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2018), Advanced Issues in Partial Least Squares Structural Equation Modeling, Sage publications.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis. Upper Saddle River, NJ: Pearson Prentice Hall.
  • Hardy, G. E., & Barkham, M. (1994), “The Relationship between Interpersonal Attachment Styles and Work Difficulties”, Human Relations, Vol. 47, No.3: 263-281.
  • Hazan, C., & Shaver, P. (1990), “Love and Work: An Attachment-Theoretical Perspective”, Journal of Personality and Social Psychology, Vol.59, No.2: 270-280.
  • Hu, L-T., & Bentler, P. M. (1999), “Cut Off Criteria for Fit İndexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives”, Structural Equation Modeling: A Multidisciplinary Journal, Vol.6, No.1: 1-55.
  • Iacobucci, D., Saldanha, N., & Deng, X. (2007), “A Meditation on Mediation: Evidence that Structural Equations Models Perform Better Than Regressions”, Journal of Consumer Psychology, Vol.17, No.2: 139-153.
  • Kim, S. H., Kim, M., & Holland, S. (2020), “Effects of Intrinsic Motivation on Organizational Citizenship Behaviors of Hospitality Employees: The Mediating Roles of Reciprocity and Organizational Commitment”, Journal of Human Resources in Hospitality & Tourism, Vo.l19, No.2: 168-195.
  • Kline, R. B. (2016), Principles and Practice of Structural Equation Modeling (4th Edn.), London: The Guilford Press.
  • Little, L. M., Nelson, D. L., Wallace, J. C., & Johnson, P. D. (2011), “Integrating Attachment Style, Vigor at Work, and Extra Role Performance”, Journal of Organizational Behavior, Vol.32, No.3: 464-484.
  • Luo, J., & Zheng, J. (2018), “The Impact of Servant Leadership on Proactive Behaviors: A Study Based on Cognitive Evaluation Theory”, Psychology, Vol.9, No.5: 1228-1244.
  • MacKinnon, D. P., Lockwood, C. M., & Willliams, J. (2004), “Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods”, Multivariate Behavioral Research, Vol.39, No1:99-128.
  • Mahmoud, A. B., Reisel, W. D., Fuxman, L., & Mohr, I. (2021), “A Motivational Standpoint of Job Insecurity Effects on Organizational Citizenship Behaviors: A Generational Study”, Scandinavian Journal of Psychology, Vol.62, No.2: 267-275.
  • Marmarosh, C. L., & Sproul, A. (2021), “Group Cohesion: Empirical Evidence from Group Psychotherapy for Those Studying Other Areas of Group Work”, (Eds. C. D. Parks & G. A. Tasca), The Psychology of Groups: The Intersection of Social Psychology and Psychotherapy Research, American Psychological Association: 169–189).
  • McDaniel, D. M. (2011), Energy at Work: A Multinational, Cross-Situational Investigation of Relational Energy.  Doctor of Philosophy Thesis, University of California, Irvine. ProQuest Dissertations Publishing. 3456982.
  • Mikulincer, A., & Shaver, P. R. (2019), “Attachment Orientations and Emotion Regulation”, Current Opinion in Psychology, Vol.25, 6-10.
  • Mikulincer, M., & Shaver, P. R. (2017), “Attachment in Adulthood: Structure”, Dynamics, and Change (2nd ed.), Guilford Press
  • Mikulincer, M., Shaver, P. R., & Pereg, D. (2003), “Attachment Theory and Affect Regulation: The Dynamics, Development, and Cognitive Consequences of Attachment-Related Strategies”, Motivation and Emotion, Vol.27, No.2: 77-102.
  • Owens, B. P., Baker, W. E., Sumpter, D. M., & Cameron, K. S. (2016). “Relational Energy at Work: Implications for Job Engagement and Job Performance”, Journal of Applied Psychology, Vol.101, No.1: 35-49.
  • Özkan, O. S., & Üzüm, B. (2022),”Adaptation of the Relational Energy Scale into Turkish”, International Journal of Eurasia Social Sciences, (In Peer Review).
  • Parker, S. K., Wall, T. D., & Jackson, P. R. (1997), “That’s Not My Job: Developing Flexible Employee Work Orientations”, Academy of Management Journal, Vol.40,No.4: 899-929.
  • Pinder, C. C. (2004), Work Motivation İn Organizational Behavior,New York: Psychology Press.
  • Podsakoff, N. P., Podsakoff, P. M., MacKenzie, S. B., Maynes, T. D., & Spoelma, T. M. (2014), “Consequences of Unit-Level Organizational Citizenship Behaviors: A Review and Recommendations for Future Research”, Journal of Organizational Behavior, Vol.35, No.1: 87–119.
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Ayrıntılar

Birincil Dil İngilizce
Konular Sosyal
Bölüm Makaleler
Yazarlar

Osman ÖZKAN>
BANDIRMA ONYEDİ EYLÜL ÜNİVERSİTESİ
0000-0001-5326-8930
Türkiye


Burcu ÜZÜM>
KOCAELİ ÜNİVERSİTESİ
0000-0001-8675-8952
Türkiye


Seval AKSOY KÜRÜ> (Sorumlu Yazar)
BALIKESİR ÜNİVERSİTESİ
0000-0003-1370-0287
Türkiye

Yayımlanma Tarihi 1 Aralık 2022
Gönderilme Tarihi 20 Mart 2022
Kabul Tarihi 23 Haziran 2022
Yayınlandığı Sayı Yıl 2022, Cilt 17, Sayı 3

Kaynak Göster

APA Özkan, O. , Üzüm, B. & Aksoy Kürü, S. (2022). Reflections of Intrusion and Intrinsic Motivation on Organizational Citizenship Behavior: The Mediator Role of Relational Energy . Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi , 17 (3) , 702-719 . DOI: 10.17153/oguiibf.1090446