Travma Bilgilendirilmiş Organizasyon : Travma Bilgilendirilmiş Örgüt Kültürü Yaratma Süreci

Yıl 2020, Cilt: 8 Sayı: 1, 135 - 160, 01.01.2020

Ayşen Temel Eğinli Şenel Karaman Ayşe Narin

Öz

Travma, kişilerin doğrudan yaşadığı ya da şahit olduğu olaylar karşısında ruhsal ve bedensel olarak etkilenmesini ifade etmektedir. Travmaya neden olay doğal felaketlerden cinsel tacize, şiddetten ihmale kadar her konuyu içerebilmektedir. Kişilerin ilgili travmatik olaydan etkilenmesi, biyopsikolojik özellikleri doğrultusunda bu olayı nasıl algıladığı ve anlamlandırdığı ile yakın ilişkilidir. Kişiler travma deneyimleri sonucunda travmatik stres tepkileri gösterirler. Tıpkı insanlar gibi organizasyonlar da travmadan olumsuz olarak etkilenmekte, stres tepkileri verebilmekte, bu nedenle travma organizasyonlar için de mücadele edilmesi gereken bir konu olarak değerlendirilmektedir. Organizasyonların travma etkilerinden korunabilmeleri ya da var olan travmaların iyileşebilmesi için travma bilgilendirilmiş örgüt kültürü sürecini yaratmaları/geliştirmeleri gerekmektedir. Travma bilgilendirilmiş örgüt kültürünün gelişimi, organizasyonun çalışanından yönetime tüm düzeylerine etki eden, travmayı anlamak ve travmadan etkilenen kişilerin iyileşerek özelliklerini geri kazanabilmelerine yardım etmek amacı ile oluşturulan planlı bir süreçtir. Bu çalışmada, travma bilgilendirilmiş organizasyon kavramı ve örgüt kültürü yaratma süreci incelenmekte, travma bilgilendirilmiş organizasyon olabilmek için aşamaları açıklayan bir süreç önerisine yer verilmektedir

Anahtar Kelimeler

Örgüt kültürü, organizasyonel travma, travma bilgilendirlilmiş organizasyon

Trauma Informed Organization: The Process of Creating A Trauma-Informed Organizational Culture

Öz

Trauma refers to the mental and physical impact of the events that have been experienced or witnessed by people. The event that causes trauma can include any subject such as natural disasters, sexual harassment, violence, or neglect. People affected by the respective traumatic event are closely related to the way they perceive and make sense of this event in line with their bio-psychological characteristics. People experience traumatic stress reactions as a result of their experience of trauma. Similar to people, organizations can be negatively affected by trauma that can cause stress, therefore trauma is considered as an issue that should be tackled for organizations as well. Organizations need to create/develop a trauma-informed organization culture process to protect themselves from the effects of trauma or to cure existing traumas. The development of trauma-informed organizational culture is a planned process that affects all layers of the organization from each employee to the management, to be created with the aim of understanding the trauma and helping the people affected by the trauma to recover their strains. In this study, the concept of the trauma-informed organization and creating the culture are examined, as well as a process proposal explaining the stages to become a trauma-informed organization is included

Anahtar Kelimeler

Organizational culture, organizational trauma, trauma informed organization

Kaynakça

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