Turizm ve Ağırlama Sektöründe Çalışanların Kurumsal Sosyal Sorumluluk Faaliyetlerine Yönelik Tepkileri Üzerine Bibliyometrik Bir Çalışma

Yıl 2020, Cilt: 17 Sayı: 1, 87 - 102, 25.04.2020

Erhan Boğan

https://doi.org/10.24010/soid.650712

Cited By: 3

Öz

Bu çalışma, turizm ve ağırlama sektöründe çalışanların kurumsal sosyal sorumluluk faaliyetlerine yönelik verdikleri tepkileri araştıran makaleleri kapsayan bibliyometrik ilk çalışmadır. Çalışmada, 2019 yılına kadar turizm ve ağırlama alanında yer alan akademik dergilerde İngilizce yayınlanan makaleler incelenmiştir. Yapılan analiz sonucunda, çalışmaların büyük bir kısmının International Journal of Hospitality Management ve International Journal of Contemporary Hospitality Management dergilerinde yayınlandığı belirlenmiştir. Çalışmaların çoğunlukla Asya ülkelerinde gerçekleştirildiği; 2019 yılının en fazla yayın yapılan yıl olduğu; sosyal kimlik teorisi ve sosyal mübadele teorisinin en fazla yararlanılan teoriler olduğu; kurumsal sosyal sorumluluğun duygusal bağlılık, örgütsel özdeşleşme ve iş tatmini üzerine etkisinin en fazla çalışılan konular olduğu belirlenmiştir. Elde edilen bulgular doğrultusunda, araştırmacılara birtakım tavsiyelerde bulunulmuştur.

Anahtar Kelimeler

Kurumsal sosyal sorumluluk, çalışanların tutum ve davranışları, turizm ve ağırlama dergileri

A Bibliometric Study on Employees’ Reactions to Corporate Social Responsibility Practices in Tourism and Hospitality Industry

Öz

This is the first bibliometric study that investigates employees’ reactions to corporate social responsibility practices in tourism and hospitality industry. In this study, articles published in academic journals until 2019 were examined. As a result of the analysis, it was determined that most of the studies were published in International Journal of Hospitality Management and International Journal of Contemporary Hospitality Management. It was indicated that the studies were mostly carried out in Asian countries; the highest number of articles were published in 2019; social identity theory and social exchange theory are the most widely used theories in articles; the effect of corporate social responsibility on affective commitment, organizational identification and job satisfaction are the most studied topics. In line with the findings, some recommendations were provided to the researchers.

Anahtar Kelimeler

Corporate Social Responsibility, Employees’ Attitude and Behaviors, Tourism and Hospitality Journals

Kaynakça

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