Araştırma Makalesi
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Building a Heuristic Evaluation for Short-Term Rental Market: Design, Marketing and Experience

Yıl 2022, Cilt 11, Sayı 2, 39 - 74, 25.07.2022

Öz

Kaynakça

  • Abrate, G., Capriello, A., Fraquelli, G., 2011. When quality signals talk: evidence from the Turin hotel industry. Tourism Management, 32 (4), 912–921.
  • AirBnB. (2020). Hotels in Florence. https://www.airbnb.com.tr/rooms/34508132?adults=2&check_in=2020-10-14&check_out=2020-10-21&source_impression_id=p3_1601474497_YOhQlTMhgfEZGXzi
  • Akerlof, G. A. (1970). The Market for 'Lemons': Quality Uncertainty and the Market Mechanism. Quarterly Journal of Economics. 84, 3, 488–500.
  • Belarmino, A., Koh, Y., 2020. A critical review of research regarding peer-to-peer accommodations. Int. J. Hosp. Management, 84, 102315.

Kısa Süreli Kiralama Pazarı için Sezgisel Bir Değerlendirme Oluşturma: Tasarım, Pazarlama ve Deneyim

Yıl 2022, Cilt 11, Sayı 2, 39 - 74, 25.07.2022

Öz

The tourism industry's sharing economy is growing, but homeowners are weak in providing the required services. In this paper, we build a heuristic evaluation for short-term rentals. We followed video ethnography based on Gorder and Lorimer reality show of "stayhere." We codify the heuristic evaluation based on design, marketing, and experience categories. In the Airbnb platform, homeowners signal their quality of properties by referring to "stayhere" show. This helps them to increase the occupation and price rates. Hosts can benefit from this assessment to understand the guests' expectations. Thanks to redesigning their homes, they can become more competitive against centrally located places (tyranny of distance). Guests can evaluate the property more accurately before booking. The concept of heuristic evaluation has been introduced to the hospitality industry. A potential market for assuring the quality of homes through the certificates issued by different experts or organizations in the hospitality industry exists. This will overcome the asymmetric information between parties. The digital platform may modify its rankings and reviews to reflect better the situation of the house.

Kaynakça

  • Abrate, G., Capriello, A., Fraquelli, G., 2011. When quality signals talk: evidence from the Turin hotel industry. Tourism Management, 32 (4), 912–921.
  • AirBnB. (2020). Hotels in Florence. https://www.airbnb.com.tr/rooms/34508132?adults=2&check_in=2020-10-14&check_out=2020-10-21&source_impression_id=p3_1601474497_YOhQlTMhgfEZGXzi
  • Akerlof, G. A. (1970). The Market for 'Lemons': Quality Uncertainty and the Market Mechanism. Quarterly Journal of Economics. 84, 3, 488–500.
  • Belarmino, A., Koh, Y., 2020. A critical review of research regarding peer-to-peer accommodations. Int. J. Hosp. Management, 84, 102315.

Ayrıntılar

Birincil Dil İngilizce
Konular Otelcilik, Konaklama, Spor ve Turizm
Bölüm Araştırma Makalesi
Yazarlar

Mustafa Şeref AKIN> (Sorumlu Yazar)
ERZİNCAN BİNALİ YILDIRIM ÜNİVERSİTESİ
0000-0002-1850-9118
Türkiye

Yayımlanma Tarihi 25 Temmuz 2022
Yayınlandığı Sayı Yıl 2022, Cilt 11, Sayı 2

Kaynak Göster

APA Akın, M. Ş. (2022). Building a Heuristic Evaluation for Short-Term Rental Market: Design, Marketing and Experience . Turar Turizm ve Araştırma Dergisi , 11 (2) , 39-74 . Retrieved from https://dergipark.org.tr/tr/pub/turar/issue/71403/1055091

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