Bibliometric Analysis of Articles Published in the Field of Tourist Guidance in Turkey
Yıl 2023,
Cilt: 6 Sayı: 2, 131 - 147, 29.12.2023
Yasin Keleş
,
Asena Kurt Dündar
,
Nurdan Bal
,
Ersin Keskin
,
Şeymanur Aköz
Öz
Purpose and Importance: The purpose of this research is to carry out a bibliometric analysis of articles published on the subject of tourist guidance on the "Google Scholar" platform. Carrying out bibliometric analysis of articles published in the field of tourist guidance is important in terms of contributing to the academic development of the field of tourist guidance.
Methodology: The research is a quantitative research and bibliometric analysis was carried out. 347 articles that were scanned and accessed by searching the words "tourism guidance, tourist guidance" on the "Google Scholar" platform between October 2022 and January 2023 were included in the bibliometric analysis.
Findings: The number of articles published in the field of tourist guidance has started to increase since 2012. The keyword "tourist guide" was used most frequently in the articles. The most articles were published by Özlem Köroğlu. The most studied subject is tourist guide training.
Originality/Value: The research is original in terms of presenting data on the development process of articles published in the field of tourist guidance originating from Turkey and has the potential to provide ideas for new studies to be conducted in the field.
Kaynakça
- Ababneh, A. (2017). Tourist guides and job related problems, analysis and evidence from Jordan. Journal of Quality Assurance in Hospitality & Tourism, 18(2), 200-217.
- Ahipaşaoğlu, H. S. (2006). Turizmde Rehberlik. (2.Baskı). Detay Yayıncılık.
- Alazaizeh, M. M., Jamaliah, M. M., Mgonja, J. T. & Ababneh, A. (2019). Tour guide performance and sustainable visitor behavior at cultural heritage sites. Journal of Sustainable Tourism, 27(11), 1708-1724.
- Alrawadieh, Z., Cetin, G., Dincer, M. Z. & Dincer, F. I. (2020). The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. The Service Industries Journal, 40(1-2), 50-64.
- Altıntaş, A. & Kurnaz Şahin, F. (2007). Reşit Saffet Atabinen (1884-1965) ve türk turizmine katkıları. Tarih Araştırmaları Dergisi, 26(42), 9-36.
- Ap, J. & Wong, K. K. (2001). Case study on tour guiding: Professionalism, issues and problems. Tourism Management, 22(5), 551-563.
- Arıcı, S. & Pelit, E. (2021). İletişim temalı turist rehberliği çalışmalarının biblioshiny programı ile bibliyometrik analizi. Turist Rehberliği Dergisi, 4(2), 80-105.
- Ariya, G., Sempele, C. & Wishitemi, B. (2020). An evaluation of wildlife tourism destinations’ attributes, overall satisfaction and revisit intentions: A tourist guides’ perspective. African Journal of Hospitality, Tourism and Leisure, 9(6), 1220-1237.
- Banerjee, S. & Chua, A. Y. (2020). How alluring is the online profile of tour guides? Annals of Tourism Research, 81, 1-11.
- Barre, S. (2013). Wilderness and cultural tour guides, place identity and sustainable tourism in remote areas. Journal of Sustainable Tourism, 21(6), 825-844.
- Berger, J. M. & Baker, C. M. (2014). Bibliometrics: An overview. RGUHS Journal of Pharmaceutical Sciences, 14(4), 81-92.
- Best, K. (2012). Making museum tours better: Understanding what a guided tour really is and what a tour guide really does. Museum Management and Curatorship, 27(1), 35-52.
- Brito, M. (2012). Cultural tourists requests from their tourist guides. International Journal of Management Cases, 14(1), 266-282.
- Bryon, J. (2012). Tour guides as storytellers–from selling to sharing. Scandinavian Journal of Hospitality and Tourism, 12(1), 27-43.
- Carvalho, I. (2021). Portuguese tourist guides and the digital age. International Journal of Tour Guiding Research, 2(1), 46-62.
- Chang, K. C. (2014). Examining the effect of tour guide performance, tourist trust, tourist satisfaction, and flow experience on tourists' shopping behavior. Asia Pacific Journal of Tourism Research, 19(2), 219-247.
- Chikuta, O., Kabote, F. & Chikanya, N. (2017). Tour guides experiences with tourists with disabilities. European Journal of Tourism, Hospitality and Recreation, 8(2), 130-139.
- Chilembwe, J. M. & Mweiwa, V. (2014). Tour guides: Are they tourism promoters and developers? Case study of Malawi. International Journal of Research in Business Management, 2(9), 29-46.
- Christie, M., & Mason, P. (2003). Transformative tour guiding: Training tour guides to be critically reflective practitioners. Journal of Ecotourism, 2(1), 1–16.
- Clausen, H. B. (2013). North american migrants working as tour guides in alamos in mexico mobilities and ımaginaries. Diálogos Latinoamericanos, 21, 125-142.
- Cohen, E. (1985). The tourist guide: The origins, structure and dynamics of a role. Annals of Tourism Research, 12(1), 5-29.
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- Çetı̇nkaya, M. Y. & Öter, Z. (2016). Role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting Intention: a research in Istanbul. European Journal of Tourism, Hospitality and Recreation, 7(1), 40-54.
- Çetin, G. & Yarcan, S. (2017). The professional relationship between tour guides and tour operators. Scandinavian Journal of Hospitality and Tourism, 17(4), 345-357.
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- De Kadt, E. (1979). Tourism: Passport to development. Perspectives on the social and cultural effects of tourism in developing countries. Oxford University Press.
- El-sharkawy, O. K. (2015). Evaluating tourist satisfaction in accordance to tour guides performance: heritage guided tours in Egypt. Tourismos, 10(1), 81-99.
- Enomoto, S. (1998). The management of politeness in Japanese tour guiding discourse. Japanese Studies, 18(3), 295-310.
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- Huang, S., Hsu, C.H.C. & Chan, A. (2010). Tour guide performance and tourist satisfaction: A study of the package tours in Shanghai. Journal of Hospitality &Tourism Research, 34(1), 3-33.
- Hughes, K. (1991). Tourist satisfaction: A guided “cultural” tour in North Queensland. Australian Psychologist, 26(3), 166-171.
- Jacobson, S. K. & Robles, R. (1992). Ecotourism, sustainable development, and conservation education: Development of a tour guide training program in Tortuguero, Costa Rica. Environmental Management, 16(6), 701-713.
- Jamaliah, M. M., Mgonja, J. T., Alazaizeh, M. M., & Powell, R. B. (2021). How does interpretive tour guiding promote tourists’ pro-environmental behaviour? Evidence from Tanzania. Tourism Recreation Research, 1-15.
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- Kassawnh, M. S., Al Makhadmeh, I. M., Shatnawi, H. S. & Al Najdawi, B. M. (2019). The impact of behaviors and skills of tour guides in guiding tourist groups. African Journal of Hospitality, Tourism and Leisure, 8(1), 1-13.
- Kiprutto, N., Sitati, N., Ipara H. & Korir, J. (2012). Towards operationalization of tour guides’ performance. In Information and Knowledge Management, 2(8), 14-21.
- Kong, H. (2014). Are tour guides in China ready for ecotourism? An importance–performance analysis of perceptions and performances. Asia Pacific Journal of Tourism Research, 19(1), 17-34.
- Koroglu, O. & Koroglu, A. (2012). The importance of using the emotional intelligence skills for tour guides and their performance. Management And Education, 8(3), 28-35.
- Kuo, N. T., Cheng, Y. S., Chang, K. C. & Chuang, L. Y. (2018). The asymmetric effect of tour guide service quality on tourist satisfaction. Journal of Quality Assurance in Hospitality & Tourism, 19(4), 521-542.
- Kuşluvan, S. & Çeşmeci, N. (2002). Türkiye’de Turist Rehberliği Eğitiminin Sorunları ve Yeniden Yapılandırılması. Turizm Eğitimi Konferansı, 11-13 Aralık 2002, Bildiriler Kitabı, Ankara: Turizm Bakanlığı, Turizm Eğitim Genel Müdürlüğü, 235-242.
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- Leshem, A. (2013). Berlin: Sustainability and tour guides in a partial dark tourism destination. Turizam, 17(4), 177-184.
- Li, S., Chen, G., Liu, M., Xu, J., Cao, J. & Yang, J. (2022). How does tour guide humor influence tourist citizenship behavior? Journal of Hospitality and Tourism Management, 50, 108-118.
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- Lin, Y. C., Lin, M. L. & Chen, Y. C. (2017). How tour guides’ professional competencies influence on service quality of tour guiding and tourist satisfaction: An exploratory research. International Journal of Human Resource Studies, 7(1), 1-19.
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- Lopez, E. M. (1980). The effects of leadership style on satisfaction levels of tour quality. Journal of Travel Research, 18(4), 20-23.
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- Min, J. C. H., Chen, S. H., Kao, M. Y. & Hsu, F. N. (2013). Study on the Indicators of Taiwanese Tour Guides' Service Quality. I-Business, 5(3B), 59-62.
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Türkiye’de Turist Rehberliği Alanında Yayımlanan Makalelerin Bibliyometrik Analizi
Yıl 2023,
Cilt: 6 Sayı: 2, 131 - 147, 29.12.2023
Yasin Keleş
,
Asena Kurt Dündar
,
Nurdan Bal
,
Ersin Keskin
,
Şeymanur Aköz
Öz
Amaç ve Önem: Bu araştırmanın amacı, “Google Akademik” platformunda yer alan turist rehberliği konusunda yayımlanmış makalelerin bibliyometrik analizini gerçekleştirmektir. Turist rehberliği alanında yayımlanan makalelerin bibliyometrik analizini gerçekleştirmek, turist rehberliği alanının akademik gelişimine katkı yapması açısından önemlidir.
Yöntem: Araştırma nicel bir araştırma olup, bibliyometrik analiz gerçekleştirilmiştir. Ekim 2022- Ocak 2023 arasında “Google Akademik” platformunda “turizm rehberliği, turist rehberliği” anahtar kelimeleri aratılarak taranan ve erişilebilen 347 makale bibliyometrik analize dahil edilmiştir.
Bulgular: Turist rehberliği alanında yayımlanan makalelerin sayısı 2012 yılından itibaren artmaya başlamıştır. Makalelerde en çok “turist rehberi” anahtar kelimesine yer verilmiştir. En fazla makale Özlem Köroğlu tarafından yayımlanmıştır. En fazla çalışılan konu turist rehberliği eğitimidir.
Özgünlük/Bilimsel Katkı: Araştırma, turist rehberliği alanında Türkiye kökenli yayımlanan makalelerin gelişim sürecine ilişkin veri sunması açısından özgün olup alanda yapılacak yeni çalışmalara yönelik fikir verme potansiyeline sahiptir.
Kaynakça
- Ababneh, A. (2017). Tourist guides and job related problems, analysis and evidence from Jordan. Journal of Quality Assurance in Hospitality & Tourism, 18(2), 200-217.
- Ahipaşaoğlu, H. S. (2006). Turizmde Rehberlik. (2.Baskı). Detay Yayıncılık.
- Alazaizeh, M. M., Jamaliah, M. M., Mgonja, J. T. & Ababneh, A. (2019). Tour guide performance and sustainable visitor behavior at cultural heritage sites. Journal of Sustainable Tourism, 27(11), 1708-1724.
- Alrawadieh, Z., Cetin, G., Dincer, M. Z. & Dincer, F. I. (2020). The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. The Service Industries Journal, 40(1-2), 50-64.
- Altıntaş, A. & Kurnaz Şahin, F. (2007). Reşit Saffet Atabinen (1884-1965) ve türk turizmine katkıları. Tarih Araştırmaları Dergisi, 26(42), 9-36.
- Ap, J. & Wong, K. K. (2001). Case study on tour guiding: Professionalism, issues and problems. Tourism Management, 22(5), 551-563.
- Arıcı, S. & Pelit, E. (2021). İletişim temalı turist rehberliği çalışmalarının biblioshiny programı ile bibliyometrik analizi. Turist Rehberliği Dergisi, 4(2), 80-105.
- Ariya, G., Sempele, C. & Wishitemi, B. (2020). An evaluation of wildlife tourism destinations’ attributes, overall satisfaction and revisit intentions: A tourist guides’ perspective. African Journal of Hospitality, Tourism and Leisure, 9(6), 1220-1237.
- Banerjee, S. & Chua, A. Y. (2020). How alluring is the online profile of tour guides? Annals of Tourism Research, 81, 1-11.
- Barre, S. (2013). Wilderness and cultural tour guides, place identity and sustainable tourism in remote areas. Journal of Sustainable Tourism, 21(6), 825-844.
- Berger, J. M. & Baker, C. M. (2014). Bibliometrics: An overview. RGUHS Journal of Pharmaceutical Sciences, 14(4), 81-92.
- Best, K. (2012). Making museum tours better: Understanding what a guided tour really is and what a tour guide really does. Museum Management and Curatorship, 27(1), 35-52.
- Brito, M. (2012). Cultural tourists requests from their tourist guides. International Journal of Management Cases, 14(1), 266-282.
- Bryon, J. (2012). Tour guides as storytellers–from selling to sharing. Scandinavian Journal of Hospitality and Tourism, 12(1), 27-43.
- Carvalho, I. (2021). Portuguese tourist guides and the digital age. International Journal of Tour Guiding Research, 2(1), 46-62.
- Chang, K. C. (2014). Examining the effect of tour guide performance, tourist trust, tourist satisfaction, and flow experience on tourists' shopping behavior. Asia Pacific Journal of Tourism Research, 19(2), 219-247.
- Chikuta, O., Kabote, F. & Chikanya, N. (2017). Tour guides experiences with tourists with disabilities. European Journal of Tourism, Hospitality and Recreation, 8(2), 130-139.
- Chilembwe, J. M. & Mweiwa, V. (2014). Tour guides: Are they tourism promoters and developers? Case study of Malawi. International Journal of Research in Business Management, 2(9), 29-46.
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