ALGILANAN AŞIRI NİTELİKLİLİĞİN YENİLİKÇİ İŞYERİ DAVRANIŞLARI ÜZERİNDEKİ ETKİSİNDE KOLEKTİF ŞÜKRANIN ROLÜ
Yıl 2018,
, 141 - 161, 30.06.2018
Özlem Ayaz Arda
,
Bora Yıldız
Öz
Bu çalışmada algılanan
aşırı nitelikliliğin yenilikçi (inovatif) davranışlar üzerindeki etkisinde
kolektif şükranın şartlı değişken etkisi incelenmiştir. İlgili alanyazın
incelendiğinde önceki çalışmalar genellikle algılanan aşırı nitelikliliğin
çalışanların olumsuz davranışlar ya da tutumlar sergilemesinde önemli bir öncül
olduğunu vurgulamaktadır. Ancak, algılanan aşırı nitelikliliğin uygun koşular
altında olumlu davranış ya da tutumlara yol açacağını gösteren çalışmalar
ilginç bir şekilde sınırlı düzeydedir. Bu bağlamda bu araştırmanın amacı
alanyazında oldukça yeni olan bir duygu durum değişkeni olan kolektif şükranın
düzenleyici etkisini kişi-iş uyumu kavramsal çerçevesinde araştırarak ilgili
alanyazındaki boşluğu doldurmaktır. Araştırma İstanbul İlindeki bir sigorta
şirketinde çalışmakta olan 121 beyaz yakalı çalışan üzerinde uygulanmıştır.
Araştırmada elde edilen veri PROCESS SPSS makrosu kullanılarak analiz
edilmiştir. Araştırma bulguları göstermiştir ki algılanan aşırı nitelikliliğin
yenilikçi davranışlar üzerindeki olumsuz etkisi kolektif şükran düzeyi düşük
olan çalışanlarda daha güçlü iken, yüksek olan çalışanlarda istatistiksel açıdan
anlamlı değildir. Araştırma sonucunda yönetici ve uygulayıcılar için çeşitli
öneriler sunulmuştur.
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