Şehir lojistiği için şehrin altyapısı ve planlaması, bisiklet yollarının varlığı ve kalitesi, toplu taşıma araçları ve yaya trafiği ile ilgili düzenlemeler önem arz etmektedir. Bu düzenlemeler kent sakinlerinin yaşamış oldukları şehirden memnun olma düzeylerini de etkilemektedir. Bu nedenle, bu çalışmada öncelikli olarak şehir lojistiği ile ilgili kent sakinlerinin mevcut durum algıları ile önem düzeylerinin karşılaştırılması yapılmıştır. Bu amaçla Türkiye’de 1708 kişiden anket ile veri toplanmıştır. Katılımcılardan yaşamış oldukları şehrin şehir lojistiği durumunu değerlendirmeleri ve bu durum ile ilgili kendileri için önem düzeylerini belirtmeleri istenmiştir. Yapılan analiz neticesinde mevcut durum ve önem düzeyi arasında en yüksek farkın altyapı boyutu için yol zemininin düzgün olması, şehir planlaması boyutu için trafik yoğunluğunun uygun olması, bisiklet yolu boyutu için bisikletle ulaşım için uygun yolların varlığı, toplu taşıma boyutu için toplu taşıma araçlarının bakımlı ve temiz olması ve yaya trafiği boyutu için ise trafikte yaya önceliğine dikkat edilmesi olduğu tespit edilmiştir. Çalışmada ayrıca şehir lojistiği boyutlarının kent yaşam memnuniyeti üzerindeki etkisi yapısal eşitlik modeli ile analiz edilmiştir. Yapılan analiz neticesinde yaya trafiği, altyapı ve toplu taşıma boyutlarının kent yaşam memnuniyetini anlamlı olarak etkilediği tespit edilmiştir. Şehir planlaması ve bisiklet yolu boyutları ise kent yaşam memnuniyetini anlamlı olarak etkilememiştir.
Ahmad, N. ve Mehmood, R. (2016). Enterprise Systems and Performance of Future City Logistics. Production Planning ve Control, 27(6), 500-513.
Akben, İ. ve Pekmez Bahçeci, A. (2018). Kentsel Lojistik: Gaziantep Örneği. Avrasya Sosyal ve Ekonomi Araştırmaları Dergisi, 5(6), 211-229.
Akben, İ. ve Avşar, İ. İ. (2019). Kentsel Lojistik ve Tramvay Yolcu Memnuniyetinin Demografik Özelliklere Göre Analizi: Gaziantep’te Bir Alan Çalışması. Gaziantep University
Journal of Social Sciences, 18 (4), 1399-1411.
Aydın, G. ve Öztürk, Z. (2019). Akıllı Kent Lojistiğinin Mekânsal İlişkilendirilmesi. İşletme Bilimi Dergisi, 7 (1), 237-261.
Aydın, B., Arıca, R. ve Arslantürk, Y. (2021). Yeni Koronavirüs’ün (COVID-19) Seyahat Risk Algısı Üzerindeki Etkisi. Journal of Yasar University, 16(61), 378-392.
Bakırcı, F., Takım, A. ve Tüzemen, A. (2017). Geleceğin Erzurum’unda Yeşil Şehir Taşımacılığı ve Yeşil Araçlar. The International New Issues in Social Sciences, 5(5), 57-80.
Benjelloun, A. ve Crainic, T. G. (2008). Trends, Challenges, and Perspectives in City Logistics. Transportation and Land use Interaction Proceedings TRANSLU, 8, 269-284.
Brusselaers, N., Mommens, K. ve Macharis, C. (2021). Building Bridges: A Participatory Stakeholder Framework for Sustainable Urban Construction Logistics. Sustainability,
13(5), 2678.
Büyüközkan, G. ve Mukul, E. (2019). Evaluation of Smart City Logistics Solutions with Fuzzy MCDM Methods. Pamukkale Üniversitesi Mühendislik Bilimleri Dergisi, 25(9), 1033-
1040.
Castrellón-Torres, J. P., Chaparro, J. S. T., Barrera, N. E. M., Acosta, J. H. T. ve Jaimes, W. A. (2018). Information Technology in City Logistics: A Decision Support System for Off-
Hour Delivery Programs. Valencia-García R., Paredes-Valverde M., Salas-Zárate M., Alor-Hernández G. (Ed), Exploring Intelligent Decision Support Systems. Studies in
Computational Intelligence, Springer, Cham, 221-238.
Cattaruzza, D., Absi, N., Feillet, D. ve Gonza´lez-Feliu, J. (2017). Vehicle Routing Problems for City Logistics. EURO Journal on Transportation and Logistics, 6, 51–79.
De Carvalho, P. P. S., Kalid, R. D. A. ve Rodríguez, J. L. M. (2019). Evaluation of the City Logistics Performance Through Structural Equations Model. IEEE Access, 7, 121081-121094.
De Marco, A., Mangano, G. ve Zenezini, G. (2018). Classification and Benchmark of City Logistics Measures: An Empirical Analysis. International Journal of Logistics Research
and Applications, 21(1), 1-19.
Dolati Neghabadi, P., Evrard Samuel, K. ve Espinouse, M. L. (2019). Systematic Literature Review on City Logistics: Overview, Classification And Analysis. International Journal
of Production Research, 57(3), 865-887.
Duarte, G., Rolim, C. ve Baptista, P. (2016). How Battery Electric Vehicles can Contribute to Sustainable Urban Logistics: A Real-World Application in Lisbon, Portugal.
Sustainable Energy Technologies and Assessments, 15, 71–78.
Ehmke, J. F., Meisel, S. ve Mattfeld, D. C. (2012). Floating Car Based Travel Times for City Logistics. Transportation Research Part C: Emerging Technologies, 21(1), 338-352.
Erdir A. (2013). Kentsel Lojistik: İzmir İli İçin bir Uygulama. (Yayımlanmamış Yüksek Lisans Tezi). Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü.
Erturgut, R., Ustalı, N.K. ve Bolat, S. (2018). Kentsel Lojistik ve Singapur Örneği. Internatıonal Academıc Research Congress INES, Antalya, Turkey, 538-545.
Erturgut, R. ve Gürler, H. (2019). Kent Lojistiği Alanındaki Yayınların Bibliyometrik Analizi. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 22 (2) , 540-551.
Gonzalez-Feliu, J., Semet, F. ve Routhier, J. L. (Eds.) (2014). Sustainable Urban Logistics: Concepts, Methods and Information Systems. Springer Berlin Heidelberg. HAL Id:
halshs-01056156, 1-7.
Groß, P. O., Ehmke, J. F. ve Mattfeld, D. C. (2020). Interval Travel Times for Robust Synchronization in City Logistics Vehicle Routing. Transportation Research Part E: Logistics
and Transportation Review, 143, 1-21.
Gürel, Ö. ve Asan, Ş.S. (2018). Şehir Lojistiği ve Endüstri 4.0 Entegrasyonu, Irdıtech 2018 Kongresi Bildiriler Kitabı, İstanbul, Okan Üniversitesi Yayınları, 225-238.
Hu, W., Dong, J., Hwang, B. G., Ren, R. ve Chen, Z. (2019). A Scientometrics Review on City Logistics Literature: Research Trends, Advanced Theory and Practice. Sustainability,
11(10), 2724.
İnan, İ. (2019). Kentsel Lojistik ve Lojistik Köy Performansları Arasındaki İlişkinin Araştırılması: Elazığ İli Örneği. The International New Issues in Social Sciences, 7 (2), 33-56.
İnaç, H. ve Tanyaş, M. (2012). İstanbul’un Kentsel Lojistik Analizi ve Çözüm Önerilerinin AHP ile Değerlendirilmesi, Ulusal Lojistik ve Tedarik Zinciri Kongresi 10-12 Mayıs, Konya.
Jamshidi, A., Jamshidi, F., Ait-Kadi, D. ve Ramudhin, A. (2019). A Review of Priority Criteria and Decision-Making Methods Applied in Selection of Sustainable City Logistics
Initiatives and Collaboration Partners. International Journal of Production Research, 57 (15-16), 5175-5193.
Katsela, K. ve Browne, M. (2019). Importance of the Stakeholders’ Interaction: Comparative, Longitudinal Study of Two City Logistics Initiatives. Sustainability, 11 (20), 5844.
Katsela, K. ve Pålsson, H. (2019). A Multi-Criteria Decision Model for Stakeholder Management in City Logistics. Research in Transportation Business and Management, 33,
100439.
Kaur, R. ve Awasthi, A. (2018). City Logistics: A Review and Bibliometric Analysis. International Journal of Bibliometrics in Business and Management, 1 (2), 160-188.
Kautish, P. ve Sharma, R. (2019). Value Orientation, Green Attitude and Green Behavioral Intentions: An Empirical Investigation Among Young Consumers, Young Consumers,
20 (4) 338-358.
Korucuk, S. (2021). Ordu ve Giresun İllerinde Kentsel Lojistik Performans Unsurlarına Yönelik Karşılaştırmalı bir Analiz. Dicle Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (26),
141-155.
Küçük, O. (2020). İşletmecilik, Lojistik ve Toplam Kalite Yönetimi Alanında Teoriler ve Bilimsel Araştırma Ölçekleri. Ankara: Sonçağ Yayıncılık.
Lagorio, A., Pinto, R. ve Golini, R. (2016). Research in Urban Logistics: A Systematic Literature Review. International Journal of Physical Distribution ve Logistics Management,
46 (10), 908-931.
Lin, Y., Luo, J., Cai, S., Ma, S. ve Rong, K. (2016). Exploring the Service Quality in the e-Commerce Context: A Triadic View. Industrial Management and Data Systems, 116 (3)
388-415.
Mareï, N. ve Savy, M. (2021). Global South Countries: The Dark Side of City Logistics. Dualisation vs Bipolarisation, Transport Policy, 100, 150–160.
Melo, S. ve Baptista, P. (2017). Evaluating the Impacts of Using Cargo Cycles on Urban Logistics: Integrating Traffic, Environmental and Operational Boundaries. European
Transport Research Review, 9 (2), 30, 1-10.
Michael, S., Papoutsidakis, M. ve Priniotakis, G. (2020). Improvements of City Logistics Methods in Thriasio Area, Greece. Open Journal of Applied Sciences, 10 (12), 767-778.
Nathanail, E., Karakikes, I., Mitropoulos, L. ve Adamos, G. (2021). A Sustainability Cross-Case Assessment of City Logistics Solutions. Case Studies on Transport Policy, 9 (1),
219-240.
Neghabadi, P.D., Samuel, K.E. ve Espinouse M.L. (2019). Systematic Literature Review on City Logistics: Overview, Classification and Analysis. International Journal of
Production Research, 57 (3), 865-887.
Nowakowska-Grunt, J., Chłąd, M. ve Sośniak, S. (2017). Logistics in the City Management System. Zeszyty Naukowe Politechniki Częstochowskiej. Zarządzanie, (27), 78-86.
Ozturkoglu Y., Ozbiltekin M., Gozacan N. ve Surgec I. (2018). City logistics: Sample Implementation of Izmir City. Journal of Management, Marketing and Logistics (JMML), 5
(3), 206-213.
Özceylan, E., Çetinkaya, C. ve Korkmaz, İ.H. (2018). Gaziantep Kent Lojistiğine Genel bir Bakış: Problemler ve Çözüm Önerileri, IV. INES International Academic Research
Congress, 30 Ekim-3 Kasım, Antalya.
Paddeu, D., Fancello, G. ve Fadda, P. (2017). An Experimental Customer Satisfaction Index to Evaluate the Performance of City Logistics Services. Transport, 32 (3), 262-271.
Parasuraman, A., Zeithaml, V. A. ve Berry, L. L. (1988). Servqual: A Multiple-Item Scale For Measuring Consumer Perceptions of Service Quality. Journal of Retailing, 64 (1), 12-
40.
Perzyńska, A. (2020). Quality of Public Transport Services in the Aspect of City Logistics Requirements. Vedecké Práce Materiálovotechnologickej Fakulty Slovenskej
Technickej Univerzity v Bratislave so Sídlom v Trnave, 28 (46), 82-89.
Rai, H. B., Verlinde, S. ve Macharis, C. (2019). City Logistics in an Omnichannel Environment. The case of Brussels. Case Studies on Transport Policy, 7(2), 310-317.
Russo, F. ve Comi, A. (2020). Investigating the Effects of City Logistics Measures on the Economy of the City. Sustainability, 12 (4), 1439.
Rześny-Cieplińska, J. ve Szmelter-Jarosz, A. (2020). Environmental Sustainability in City Logistics Measures. Energies, 13(6), 1303, 1-29
Rześny-Cieplińska, J., Szmelter-Jarosz, A. ve Moslem, S. (2021). Priority-Based Stakeholders Analysis in the View of Sustainable City Logistics: Evidence for Tricity, Poland.
Sustainable Cities and Society, 67, 1-14.
Savrun, B ve Mutlu, H. (2019). Kent Lojistiği Üzerine Bibliyometrik Analiz. Kent Akademisi, 12 (2), 364-386.
Schliwa, G., Armitage, R., Aziz, S., Evans, J. ve Rhoades, J. (2015). Sustainable City Logistics—Making Cargo Cycles Viable for Urban Freight Transport. Research in
Transportation Business and Management, 15, 50-57.
Serin, T. (2020). Kentsel Lojistik ve Lojistik Köy Performanslarının Önem Düzeylerinin Belirlenmesi: Bolu İli Örneği. The International New Issues in Social Sciences, 8 (2), 329-
346.
Strale, M. (2019). Sustainable Urban Logistics: What are we talking about?. Transportation Research Part A: Policy and Practice, 130, 745-751.
Szmelter-Jarosz, A. ve Rześny-Cieplińska, J. (2020). Priorities of Urban Transport System Stakeholders According to Crowd Logistics Solutions in City Areas. A Sustainability
Perspective. Sustainability, 12 (1), 317, 1-20.
Tadić, S., Zečević, S., ve Krstić, M. (2015). City Logistics-Status and Trends. International Journal for Traffic ve Transport Engineering, 5 (3), 319-143
Taniguchi, E. ve Van Der Heijden, R. E. (2000). An Evaluation Methodology for City Logistics. Transport Reviews, 20 (1), 65-90.
Taniguchi, E. ve Tamagawa, D. (2005). Evaluating City Logistics Measures Considering the Behavior of Several Stakeholders. Journal of the Eastern Asia Society for
Transportation Studies, 6, 3062-3076.
Witkowski J. ve Kiba-Janiak M. (2012). Correlation Between City Logistics and Quality of Life as an Assumption for Referential Model. Procedia - Social and Behavioral
Sciences 39, 568 – 581.
Wolpert, S. ve Reuter, C. (2012). Status Quo of City Logistics in Scientific Literature: Systematic Review. Transportation Research Record, 2269 (1), 110-116.
Yeşilyurt, E. (2019). Kentsel Lojistik, Dağıtım Lojistiği ve Firma Performansı İlişkisi: Kastamonu İlinde bir Çalışma. The International New Issues in Social Sciences, 7 (1), 31-58.
Yang, Z., Jun, M. ve Peterson, R.T. (2004). Measuring Customer Perceived Online Service Quality: Scale Development and Managerial Implications. International Journal of
Operations and Production Management, 24 (11) 1149-1174.
Yang, K., Roca-Riu, M. ve Menéndez, M. (2019). An Auction-Based Approach for Prebooked Urban Logistics Facilities. Omega, 89, 193–211.
Yardımcı, İ., Vayvay, Ö. ve Tanyaş, M. (2016). Kentsel Lojistikte Araç Rotalama. V. Ulusal Lojistik ve Tedarik Zinciri Kongresi, Mersin.
For city logistics, the infrastructure and planning of the city, the existence and quality of bicycle paths, regulations regarding public transport and pedestrian traffic are important. These regulations also affect the level of satisfaction of city residents with the city they live in. For this reason, in this study, primarily, the current situation perceptions of the city residents regarding city logistics and their importance assessment levels were compared. For this purpose, data were collected from 1708 people in Turkey through questionnaires. The participants were asked to evaluate the city logistics situation of the city they lived in and to indicate their level of importance for this situation. As a result of the analysis, the highest difference between the current situation and the level of importance is that the road surface is smooth for the infrastructure dimension, the traffic density is suitable for the urban planning dimension, the presence of suitable roads for bicycle transportation for the bicycle path dimension, the well-maintained and clean public transport vehicles for the public transport dimension. It has been determined that there is a need for pedestrian priority in traffic for the pedestrian traffic dimension. In the study, the effect of city logistics dimensions on urban life satisfaction was analyzed with the structural equation model. As a result of the analysis, it was determined that the dimensions of pedestrian traffic, infrastructure, and public transportation significantly affect city life satisfaction. City planning and bike path dimensions did not significantly affect urban life satisfaction.
Ahmad, N. ve Mehmood, R. (2016). Enterprise Systems and Performance of Future City Logistics. Production Planning ve Control, 27(6), 500-513.
Akben, İ. ve Pekmez Bahçeci, A. (2018). Kentsel Lojistik: Gaziantep Örneği. Avrasya Sosyal ve Ekonomi Araştırmaları Dergisi, 5(6), 211-229.
Akben, İ. ve Avşar, İ. İ. (2019). Kentsel Lojistik ve Tramvay Yolcu Memnuniyetinin Demografik Özelliklere Göre Analizi: Gaziantep’te Bir Alan Çalışması. Gaziantep University
Journal of Social Sciences, 18 (4), 1399-1411.
Aydın, G. ve Öztürk, Z. (2019). Akıllı Kent Lojistiğinin Mekânsal İlişkilendirilmesi. İşletme Bilimi Dergisi, 7 (1), 237-261.
Aydın, B., Arıca, R. ve Arslantürk, Y. (2021). Yeni Koronavirüs’ün (COVID-19) Seyahat Risk Algısı Üzerindeki Etkisi. Journal of Yasar University, 16(61), 378-392.
Bakırcı, F., Takım, A. ve Tüzemen, A. (2017). Geleceğin Erzurum’unda Yeşil Şehir Taşımacılığı ve Yeşil Araçlar. The International New Issues in Social Sciences, 5(5), 57-80.
Benjelloun, A. ve Crainic, T. G. (2008). Trends, Challenges, and Perspectives in City Logistics. Transportation and Land use Interaction Proceedings TRANSLU, 8, 269-284.
Brusselaers, N., Mommens, K. ve Macharis, C. (2021). Building Bridges: A Participatory Stakeholder Framework for Sustainable Urban Construction Logistics. Sustainability,
13(5), 2678.
Büyüközkan, G. ve Mukul, E. (2019). Evaluation of Smart City Logistics Solutions with Fuzzy MCDM Methods. Pamukkale Üniversitesi Mühendislik Bilimleri Dergisi, 25(9), 1033-
1040.
Castrellón-Torres, J. P., Chaparro, J. S. T., Barrera, N. E. M., Acosta, J. H. T. ve Jaimes, W. A. (2018). Information Technology in City Logistics: A Decision Support System for Off-
Hour Delivery Programs. Valencia-García R., Paredes-Valverde M., Salas-Zárate M., Alor-Hernández G. (Ed), Exploring Intelligent Decision Support Systems. Studies in
Computational Intelligence, Springer, Cham, 221-238.
Cattaruzza, D., Absi, N., Feillet, D. ve Gonza´lez-Feliu, J. (2017). Vehicle Routing Problems for City Logistics. EURO Journal on Transportation and Logistics, 6, 51–79.
De Carvalho, P. P. S., Kalid, R. D. A. ve Rodríguez, J. L. M. (2019). Evaluation of the City Logistics Performance Through Structural Equations Model. IEEE Access, 7, 121081-121094.
De Marco, A., Mangano, G. ve Zenezini, G. (2018). Classification and Benchmark of City Logistics Measures: An Empirical Analysis. International Journal of Logistics Research
and Applications, 21(1), 1-19.
Dolati Neghabadi, P., Evrard Samuel, K. ve Espinouse, M. L. (2019). Systematic Literature Review on City Logistics: Overview, Classification And Analysis. International Journal
of Production Research, 57(3), 865-887.
Duarte, G., Rolim, C. ve Baptista, P. (2016). How Battery Electric Vehicles can Contribute to Sustainable Urban Logistics: A Real-World Application in Lisbon, Portugal.
Sustainable Energy Technologies and Assessments, 15, 71–78.
Ehmke, J. F., Meisel, S. ve Mattfeld, D. C. (2012). Floating Car Based Travel Times for City Logistics. Transportation Research Part C: Emerging Technologies, 21(1), 338-352.
Erdir A. (2013). Kentsel Lojistik: İzmir İli İçin bir Uygulama. (Yayımlanmamış Yüksek Lisans Tezi). Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü.
Erturgut, R., Ustalı, N.K. ve Bolat, S. (2018). Kentsel Lojistik ve Singapur Örneği. Internatıonal Academıc Research Congress INES, Antalya, Turkey, 538-545.
Erturgut, R. ve Gürler, H. (2019). Kent Lojistiği Alanındaki Yayınların Bibliyometrik Analizi. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 22 (2) , 540-551.
Gonzalez-Feliu, J., Semet, F. ve Routhier, J. L. (Eds.) (2014). Sustainable Urban Logistics: Concepts, Methods and Information Systems. Springer Berlin Heidelberg. HAL Id:
halshs-01056156, 1-7.
Groß, P. O., Ehmke, J. F. ve Mattfeld, D. C. (2020). Interval Travel Times for Robust Synchronization in City Logistics Vehicle Routing. Transportation Research Part E: Logistics
and Transportation Review, 143, 1-21.
Gürel, Ö. ve Asan, Ş.S. (2018). Şehir Lojistiği ve Endüstri 4.0 Entegrasyonu, Irdıtech 2018 Kongresi Bildiriler Kitabı, İstanbul, Okan Üniversitesi Yayınları, 225-238.
Hu, W., Dong, J., Hwang, B. G., Ren, R. ve Chen, Z. (2019). A Scientometrics Review on City Logistics Literature: Research Trends, Advanced Theory and Practice. Sustainability,
11(10), 2724.
İnan, İ. (2019). Kentsel Lojistik ve Lojistik Köy Performansları Arasındaki İlişkinin Araştırılması: Elazığ İli Örneği. The International New Issues in Social Sciences, 7 (2), 33-56.
İnaç, H. ve Tanyaş, M. (2012). İstanbul’un Kentsel Lojistik Analizi ve Çözüm Önerilerinin AHP ile Değerlendirilmesi, Ulusal Lojistik ve Tedarik Zinciri Kongresi 10-12 Mayıs, Konya.
Jamshidi, A., Jamshidi, F., Ait-Kadi, D. ve Ramudhin, A. (2019). A Review of Priority Criteria and Decision-Making Methods Applied in Selection of Sustainable City Logistics
Initiatives and Collaboration Partners. International Journal of Production Research, 57 (15-16), 5175-5193.
Katsela, K. ve Browne, M. (2019). Importance of the Stakeholders’ Interaction: Comparative, Longitudinal Study of Two City Logistics Initiatives. Sustainability, 11 (20), 5844.
Katsela, K. ve Pålsson, H. (2019). A Multi-Criteria Decision Model for Stakeholder Management in City Logistics. Research in Transportation Business and Management, 33,
100439.
Kaur, R. ve Awasthi, A. (2018). City Logistics: A Review and Bibliometric Analysis. International Journal of Bibliometrics in Business and Management, 1 (2), 160-188.
Kautish, P. ve Sharma, R. (2019). Value Orientation, Green Attitude and Green Behavioral Intentions: An Empirical Investigation Among Young Consumers, Young Consumers,
20 (4) 338-358.
Korucuk, S. (2021). Ordu ve Giresun İllerinde Kentsel Lojistik Performans Unsurlarına Yönelik Karşılaştırmalı bir Analiz. Dicle Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (26),
141-155.
Küçük, O. (2020). İşletmecilik, Lojistik ve Toplam Kalite Yönetimi Alanında Teoriler ve Bilimsel Araştırma Ölçekleri. Ankara: Sonçağ Yayıncılık.
Lagorio, A., Pinto, R. ve Golini, R. (2016). Research in Urban Logistics: A Systematic Literature Review. International Journal of Physical Distribution ve Logistics Management,
46 (10), 908-931.
Lin, Y., Luo, J., Cai, S., Ma, S. ve Rong, K. (2016). Exploring the Service Quality in the e-Commerce Context: A Triadic View. Industrial Management and Data Systems, 116 (3)
388-415.
Mareï, N. ve Savy, M. (2021). Global South Countries: The Dark Side of City Logistics. Dualisation vs Bipolarisation, Transport Policy, 100, 150–160.
Melo, S. ve Baptista, P. (2017). Evaluating the Impacts of Using Cargo Cycles on Urban Logistics: Integrating Traffic, Environmental and Operational Boundaries. European
Transport Research Review, 9 (2), 30, 1-10.
Michael, S., Papoutsidakis, M. ve Priniotakis, G. (2020). Improvements of City Logistics Methods in Thriasio Area, Greece. Open Journal of Applied Sciences, 10 (12), 767-778.
Nathanail, E., Karakikes, I., Mitropoulos, L. ve Adamos, G. (2021). A Sustainability Cross-Case Assessment of City Logistics Solutions. Case Studies on Transport Policy, 9 (1),
219-240.
Neghabadi, P.D., Samuel, K.E. ve Espinouse M.L. (2019). Systematic Literature Review on City Logistics: Overview, Classification and Analysis. International Journal of
Production Research, 57 (3), 865-887.
Nowakowska-Grunt, J., Chłąd, M. ve Sośniak, S. (2017). Logistics in the City Management System. Zeszyty Naukowe Politechniki Częstochowskiej. Zarządzanie, (27), 78-86.
Ozturkoglu Y., Ozbiltekin M., Gozacan N. ve Surgec I. (2018). City logistics: Sample Implementation of Izmir City. Journal of Management, Marketing and Logistics (JMML), 5
(3), 206-213.
Özceylan, E., Çetinkaya, C. ve Korkmaz, İ.H. (2018). Gaziantep Kent Lojistiğine Genel bir Bakış: Problemler ve Çözüm Önerileri, IV. INES International Academic Research
Congress, 30 Ekim-3 Kasım, Antalya.
Paddeu, D., Fancello, G. ve Fadda, P. (2017). An Experimental Customer Satisfaction Index to Evaluate the Performance of City Logistics Services. Transport, 32 (3), 262-271.
Parasuraman, A., Zeithaml, V. A. ve Berry, L. L. (1988). Servqual: A Multiple-Item Scale For Measuring Consumer Perceptions of Service Quality. Journal of Retailing, 64 (1), 12-
40.
Perzyńska, A. (2020). Quality of Public Transport Services in the Aspect of City Logistics Requirements. Vedecké Práce Materiálovotechnologickej Fakulty Slovenskej
Technickej Univerzity v Bratislave so Sídlom v Trnave, 28 (46), 82-89.
Rai, H. B., Verlinde, S. ve Macharis, C. (2019). City Logistics in an Omnichannel Environment. The case of Brussels. Case Studies on Transport Policy, 7(2), 310-317.
Russo, F. ve Comi, A. (2020). Investigating the Effects of City Logistics Measures on the Economy of the City. Sustainability, 12 (4), 1439.
Rześny-Cieplińska, J. ve Szmelter-Jarosz, A. (2020). Environmental Sustainability in City Logistics Measures. Energies, 13(6), 1303, 1-29
Rześny-Cieplińska, J., Szmelter-Jarosz, A. ve Moslem, S. (2021). Priority-Based Stakeholders Analysis in the View of Sustainable City Logistics: Evidence for Tricity, Poland.
Sustainable Cities and Society, 67, 1-14.
Savrun, B ve Mutlu, H. (2019). Kent Lojistiği Üzerine Bibliyometrik Analiz. Kent Akademisi, 12 (2), 364-386.
Schliwa, G., Armitage, R., Aziz, S., Evans, J. ve Rhoades, J. (2015). Sustainable City Logistics—Making Cargo Cycles Viable for Urban Freight Transport. Research in
Transportation Business and Management, 15, 50-57.
Serin, T. (2020). Kentsel Lojistik ve Lojistik Köy Performanslarının Önem Düzeylerinin Belirlenmesi: Bolu İli Örneği. The International New Issues in Social Sciences, 8 (2), 329-
346.
Strale, M. (2019). Sustainable Urban Logistics: What are we talking about?. Transportation Research Part A: Policy and Practice, 130, 745-751.
Szmelter-Jarosz, A. ve Rześny-Cieplińska, J. (2020). Priorities of Urban Transport System Stakeholders According to Crowd Logistics Solutions in City Areas. A Sustainability
Perspective. Sustainability, 12 (1), 317, 1-20.
Tadić, S., Zečević, S., ve Krstić, M. (2015). City Logistics-Status and Trends. International Journal for Traffic ve Transport Engineering, 5 (3), 319-143
Taniguchi, E. ve Van Der Heijden, R. E. (2000). An Evaluation Methodology for City Logistics. Transport Reviews, 20 (1), 65-90.
Taniguchi, E. ve Tamagawa, D. (2005). Evaluating City Logistics Measures Considering the Behavior of Several Stakeholders. Journal of the Eastern Asia Society for
Transportation Studies, 6, 3062-3076.
Witkowski J. ve Kiba-Janiak M. (2012). Correlation Between City Logistics and Quality of Life as an Assumption for Referential Model. Procedia - Social and Behavioral
Sciences 39, 568 – 581.
Wolpert, S. ve Reuter, C. (2012). Status Quo of City Logistics in Scientific Literature: Systematic Review. Transportation Research Record, 2269 (1), 110-116.
Yeşilyurt, E. (2019). Kentsel Lojistik, Dağıtım Lojistiği ve Firma Performansı İlişkisi: Kastamonu İlinde bir Çalışma. The International New Issues in Social Sciences, 7 (1), 31-58.
Yang, Z., Jun, M. ve Peterson, R.T. (2004). Measuring Customer Perceived Online Service Quality: Scale Development and Managerial Implications. International Journal of
Operations and Production Management, 24 (11) 1149-1174.
Yang, K., Roca-Riu, M. ve Menéndez, M. (2019). An Auction-Based Approach for Prebooked Urban Logistics Facilities. Omega, 89, 193–211.
Yardımcı, İ., Vayvay, Ö. ve Tanyaş, M. (2016). Kentsel Lojistikte Araç Rotalama. V. Ulusal Lojistik ve Tedarik Zinciri Kongresi, Mersin.
Yıldız, B., Kütahyalı, D. N., & Çavdar, E. (2021). Şehir Lojistiği: Nicel bir Araştırma. Yüzüncü Yıl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi(53), 303-334. https://doi.org/10.53568/yyusbed.1003680