Örgütsel Vatandaşlığın Zorunlu Olması İş Tatminini Etkiler Mi? İş Stresi Bağlamında Bir İnceleme

Yıl 2019, Cilt: 21 Sayı: 2, 547 - 560, 30.06.2019

Daimi Koçak , Gökhan Kerse , İlhami Yücel

https://doi.org/10.32709/akusosbil.505213

Cited By: 4

Öz

Bu araştırmada zorunlu
vatandaşlık davranışının iş tatminine etkisi ve bu etkide iş stresinin aracı
rol üstlenip üstlenmediği incelenmiştir. Bu doğrultuda öncelikle zorunlu
vatandaşlık davranışı, iş stresi ve iş tatmini kavramları açıklanmaya
çalışılmış ve kavramlar arası ilişkilere ilişkin gerekli literatür taraması
yapılmıştır. Elde edilen literatür taraması bulguları da referans alınarak
araştırma hipotezleri geliştirilmiştir. Hipotezlerin testi için Karaman ilinde
imalat sektöründe faaliyet gösteren bir işletmeden veriler toplanmıştır.
Yapılan analizler sonucunda zorunlu vatandaşlık davranışının çalışanların iş
tatminini negatif; iş stresini ise pozitif yönde etkilediği görülmüştür. İş
stresinin iş tatminine etkisi incelendiğinde ise negatif yönde bir etkinin
bulunduğu gözlenmiştir. Aracı etkiye ilişkin analiz bulgularından zorunlu
vatandaşlık davranışının iş tatminine etkisinde iş stresinin kısmi aracı
rolünün bulunduğu tespit edilmiştir.

Anahtar Kelimeler

Zorunlu vatandaşlık davranışı, iş stresi, iş tatmini, imalat sektörü

If Organizational Citizenship is Compulsory, will Job Satisfaction be Affected? A Study in the Context of Job Stress

Öz

In
this study, the effect of compulsory citizenship behavior on job satisfaction
and whether job stress plays a mediating role in this effect are examined. In
this context, first of all, the concepts of compulsory citizenship behavior,
job stress and job satisfaction are explained, and a literature search has been
made about the relationship between concepts. Research hypotheses were
developed with reference to the findings of the literature review. For the
testing of hypotheses, data were collected from a business in the manufacturing
sector in Karaman province. As a result of the analyses, it was seen that the
compulsory citizenship behavior negatively affects the job satisfaction; that
the compulsory citizenship behavior positively affects the job stress. When the
effect of job stress on job satisfaction was examined, it was observed that
there was a negative effect. It has been determined that job stress has a
partial mediator role in the effect of compulsory citizenship behavior on job
satisfaction.

Anahtar Kelimeler

Compulsory citizenship behavior, job stress, job satisfaction, manufacturing sector

Kaynakça

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