Örgütsel Şeffaflık

Yıl 2025, Cilt: 23 Sayı: 55, 201 - 228, 25.01.2025

Fatma Melisa Özkanlı , Tülay Turgut

https://doi.org/10.35408/comuybd.1482858

Öz

Bilgi teknolojilerinin benzeri görülmemiş miktarda bilgiye erişim sağlaması üretimden tüketime, günlük yaşamdan kamusal alana kadar büyük değişimlere yol açmaktadır. Yaşanan bilgi patlaması, bilgiyi çok daha fazla görünür kılmakta ve onu hayatın merkezine taşımaktadır. Böylelikle evvel ezel önemli olan ‘‘bilgi’’, teknolojinin ve küreselleşmenin de etkisiyle yakın döneme damgasını vurmaktadır. Bu doğrultuda, tarih boyunca değişim ve dönüşüm içerisinde devinen toplum kavramı, tarımdan sanayiye ve günümüzde teknolojinin hayatın her alanına nüfuz etmesiyle birlikte de bilgi toplumuna doğru evrimleşmektedir. ‘‘Şeffaflık’’ ise bilgi toplumunun sosyal değerlerinden biri olarak kabul edilmektedir. Özellikle son birkaç on yıllık süreç içerisinde, devlet yönetimleri ve örgütler ile ilgili yaşanan büyük çaplı skandalların ve yolsuzlukların yarattığı olumsuz sonuçlar, bu kavramın bilgi toplumunun bir değeri olarak benimsenmesinde büyük bir rol oynamıştır. Çevresel, ekonomik ve sosyal birçok yıkıma neden olan skandalların ve yolsuzlukların sonucunda çalışanların, müşterilerin ve diğer tüm paydaşların beklentileri; örgütlerin daha şeffaf davranması için bir baskı ortamı oluşturmaktadır. Yaşanan tüm bu gelişmelerle birlikte bilgiye erişimin çok daha kolay bir hale geldiği ve teşvik edildiği günümüzde şeffaflık, daha da önemli bir role bürünerek örgütler açısından birtakım farklı dinamikleri beraberinde getirmektedir.

Gerek akademik gerekse gündelik hayatta şeffaflık; şeffaf örgütten şeffaf iletişime, şeffaf iklimden şeffaf liderliğe, şeffaf yönetişimden şeffaf süreçlere (ör. şeffaf işe alım politikası, şeffaf finansal raporlama, şeffaf…) kadar birçok farklı dinamiği ‘‘niteleyerek’’ dillere pelesenk olan bir kavram olarak ortaya çıkmaktadır... Peki ama ‘‘şeffaflık’’ ile tam olarak ne kastedilmektedir? Örgütsel şeffaflık bu kullanımların neresinde konumlanmaktadır? Bu sorulardan da yola çıkarak, bu çalışmada görece yeni sayılabilecek örgütsel şeffaflık kavramı ile ilgili yapılan kapsamlı literatür taraması paylaşılmakta; şeffaflığın tanımına, tarihsel kökenlerine değinilmekte ve örgütsel değişkenlerle olan ilişkisi incelenmektedir.

Anahtar Kelimeler

örgütsel şeffaflık, hesap verebilirlik, bilgi

Organizational Transparency

Öz

The unprecedented access to information enabled by information technologies is driving fundamental changes across all spheres - from production to consumption, and from daily life to public domains. The current information explosion has made information increasingly visible and central to modern life. While information has always been crucial throughout history, it has become particularly defining of our recent era through the combined forces of technology and globalization. Throughout history, as the concept of society has continuously evolved from agricultural to industrial and recently into an information society through technology's pervasive influence, transparency has emerged as a core society. The negative consequences of major scandals and corruption cases involving governmental bodies and organizations, particularly over the past few decades, have also been instrumental in establishing transparency as a fundamental value of this society. The environmental, economic, and social devastation caused by these incidents has led to increased pressure from employees, customers, and other stakeholders for greater organizational transparency. In today's environment of enhanced information accessibility and advocacy, transparency has taken on even greater significance, introducing new dynamics for organizations to navigate.

In both academic discourse and everyday context, transparency has become a buzzword, characterizing various aspects - from transparent organization to transparent communication, from transparent climate to transparent leadership, from transparent governance to transparent processes (e.g. transparent recruitment policy, transparent financial reporting, transparent...). However, what really is meant by transparency? How does organizational transparency fit within these various applications? Based on these questions, this study presents a comprehensive literature review regarding the relatively novel concept of organizational transparency, including the definition of the concept, its historical roots, and the examination of its relationships with different organizational variables.

Anahtar Kelimeler

Organizational Transparency, Accountability, Information

Kaynakça

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