DÖNÜŞTÜRÜCÜ LİDERLİK İLE ÇALIŞAN SESLİLİĞİ ARASINDAKİ İLİŞKİDE İŞTE KENDİNİ YETİŞTİRMENİN ARACILIK ROLÜ, İŞE YABANCILAŞMANIN DÜZENLEYİCİ ROLÜ

Öz

Bu araştırmanın amacı, dönüştürücü liderlik ve çalışan sesliliği arasındaki ilişki ve bu ilişkide işte kendini yetiştirmenin aracılık, işe yabancılaşmanın ise düzenleyici rolünü incelemektir. Bu kapsamda, Erzincan ilinde faaliyet gösteren AssisTT Çağrı Merkezinde görevli 402 çalışandan anket yöntemiyle veri elde edilmiştir. Yapılan analizler sonucunda, dönüştürücü liderlik ve çalışan sesliliği arasında anlamlı ve pozitif ilişki tespit edilmiştir. Ayrıca, dönüştürücü liderlik ve çalışan sesliliği arasındaki ilişkide işte kendini yetiştirmenin kısmı aracı, işe yabancılaşmanın ise düzenleyici rolünün bulunduğu saptanmıştır. Literatürde, söz konusu aracılık rolünü ve düzenleyici rolü daha önce inceleyen bir çalışmaya rastlanmamıştır. Bu kapsamda çalışmanın alanında gelecekteki çalışmalar için önemli bir kaynak teşkil edeceği değerlendirilmektedir. Öte yandan, araştırmanın bazı kısıtları bulunmaktadır. İlk olarak araştırmada, önceden hazırlanmış anket formları kullanılmış ve değişkenler arasındaki ilişkiler bu kapsamda değerlendirilmiştir. Ayrıca, araştırmada kesitsel yöntemle bir kereye mahsus elde edilen veriler analiz edilmiştir. Son olarak, araştırma yalnızca Erzincan ilinde ve tek bir sektör (iletişim) çalışanları üzerinde yapılmıştır. Gelecekteki çalışmalar, farklı il ve sektörlerden katılımcılardan, boylamsal yöntemle elde edecekleri verilerle daha geniş kapsamlı araştırmalar yapabilir.

Anahtar Kelimeler

• Dönüştürücü liderlik
• çalışan sesliliği
• işte kendini yetiştirme
• işe yabancılaşma

THE MEDIATING ROLE OF THRIVING AT WORK AND THE MODERATING ROLE OF WORK ALIENATION IN THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND EMPLOYEE VOICE

Abstract

This research aims to examine the relationship between transformational leadership and employee voice, and the mediating role of thriving at work, and the moderating role of work alienation in this relationship. Data were obtained from 402 employees working at the AssisTT Call Center in Erzincan province by survey method. As a result of the analyses, a significant and positive relationship was found between transformational leadership and employee voice. In addition, it was determined that thriving at work has a partial mediating role, and work alienation has a moderating role in this relationship. In the literature, there is no previous study examining the mediating and moderating roles in question. In this context, it is considered that this study will constitute a significant resource for future studies in the field. Also, the research has some limitations. Firstly, pre-prepared questionnaires were used in the research, and the correlations between the variables were assessed in this setting. In addition, the data were obtained with the cross-sectional method. Finally, the study was limited to a single location and employees from a particular industry (communication). Future studies may conduct more thorough research with participants from various provinces and sectors through the longitudinal method.

Keywords

• Transformational leadership
• employee voice
• thriving at work
• work alienation

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