Yıl 2019, Cilt 27 , Sayı 6, Sayfalar 2781 - 2794 2019-11-15

The Examination on Communication and Dissenting Disputes in Different Nationalities' Students
Farklı Ülke Vatandaşı Öğrencilerin İletişim Kurma ve Çatışmaları Çözme Anlayışlarının İncelenmesi

Zekerya Batur [1] , Murat Başar [2] , Nurcan Şener [3] , Kamil Uygun [4]


People sometimes use words and sometimes body language to invert interaction to communication. Especially, the use of body language has an important place for effective communication since cultural features come in to play in the use of body language. With the introduction of cultural features, the dimension of effective communication can change. The aim of this study is to examine the understanding of communicating and resolving conflicts among students of different nationalities. The study was qualitative and content analysis was used in studying collected data. The study group consist of 5 students from Turkey, 4 students from Azerbaijan, 5students from Turkmenistan, 5 students from Mali, 5 students from Somalia, 4 students from France, 5 students from Guinea, total of 33 students who continue their education in undergraduate programs in Turkey. The data of the study was collected by structured interview technique. The students were interviewed at different times, and the answers that they gave to the questions were noted. Then the answers given to each question were tabulated and the students were coded according to the countries. The collected data were subjected to content analysis. In the result of the study, students' understanding of communication and conflict resolution seemed to be similar at some points and at some points differentiated. According to the results, the first communication in effective communication is family and friends. It was seen that family, friends and experts are consulted respectively in order to solve the conflict in effective communication.

İletişim, insanların sosyalleşmesini sağlayan en önemli unsurların başında gelmektedir. Bu iletişim unsurları aracılığıyla insanlar arasında bir etkileşim başlamaktadır. İnsanlar etkileşimi iletişime evirmek için bazen kelimelere bazen de beden diline başvurmaktadırlar. Bu bağlamda günlük yaşamda insanlar bu unsurları yerinde ve zamanında kullandığında daha başarılı bir iletişim gerçekleştirebilmektedir. Dolayısıyla insanların iletişim becerilerini arttırmak için hem sözel hem de beden dilini eşgüdümlü kullanmaları gerekmektedir. Özellikle beden dilinin kullanımı etkili iletişim için ayrı bir yere sahiptir. Çünkü beden dilinin kullanımında kültürel özellikler devreye girmektedir. Kültürel özelliklerin devreye girmesiyle birlikte etkili iletişimin boyutu da değişebilmektedir. Bu çalışmanın amacı farklı ülke vatandaşı olan öğrencilerin iletişim kurma ve çatışmaları çözme anlayışlarını incelemektir. Çalışma nitel araştırma yöntemine göre desenlenmiş olup çalışmada toplanan verilerin incelenmesinde betimsel analiz kullanılmıştır. Çalışma grubu Türkiye'de lisans programlarında eğitimine devam eden Türkiye 5, Azerbaycan 4, Türkmenistan 5, Mali 5,  Somali 5,  Fransa 4 ve Gine'den 5 olmak üzere toplam 33 öğrenciden oluşmaktadır. Çalışmanın verileri yapılandırılmış görüşme tekniğiyle toplanmıştır. Öğrencilerle bire bir farklı saatlerde görüşülmüş, sorulara verdikleri cevaplar not edilmiştir. Daha sonra her soruya verilen cevaplar tablolaştırılarak ülkelere göre öğrenciler kodlanmıştır. Toplanan veriler içerik analizine tabi tutulmuştur. Çalışmanın sonucunda öğrencilerin iletişim kurma ve çatışma çözme anlayışlarının bazı noktalarda benzer, bazı noktalarda ise farklılaştığı görülmüştür. Sonuçlara göre, etkili iletişimde ilk iletişime geçilenler arasında aile ve arkadaş yer almaktadır. Etkili iletişimde çatışmayı çözücü olarak ise sırasıyla aile, arkadaş ve uzmana başvurulduğu görülmüştür.

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Birincil Dil en
Bölüm Research Article
Yazarlar

Orcid: 0000-0002-7918-5305
Yazar: Zekerya Batur
Kurum: UŞAK ÜNİVERSİTESİ, EĞİTİM FAKÜLTESİ, TÜRKÇE VE SOSYAL BİLİMLER EĞİTİMİ BÖLÜMÜ
Ülke: Turkey


Orcid: 0000-0001-6635-4563
Yazar: Murat Başar
Kurum: UŞAK ÜNİVERSİTESİ, EĞİTİM FAKÜLTESİ, TEMEL EĞİTİM BÖLÜMÜ
Ülke: Turkey


Orcid: 0000-0002-1987-1717
Yazar: Nurcan Şener
Kurum: MARMARA ÜNİVERSİTESİ, ATATÜRK EĞİTİM FAKÜLTESİ, TEMEL EĞİTİM BÖLÜMÜ
Ülke: Turkey


Orcid: 0000-0002-8971-328X
Yazar: Kamil Uygun
Kurum: UŞAK ÜNİVERSİTESİ, EĞİTİM FAKÜLTESİ, TÜRKÇE VE SOSYAL BİLİMLER EĞİTİMİ BÖLÜMÜ
Ülke: Turkey


Tarihler

Yayımlanma Tarihi : 15 Kasım 2019

Bibtex @araştırma makalesi { kefdergi643481, journal = {Kastamonu Eğitim Dergisi}, issn = {}, eissn = {2147-9844}, address = {Aktekke Mah. Kastamonu eğitim Fakültesi Kastamonu}, publisher = {Kastamonu Üniversitesi}, year = {2019}, volume = {27}, pages = {2781 - 2794}, doi = {10.24106/kefdergi.3797}, title = {The Examination on Communication and Dissenting Disputes in Different Nationalities' Students}, key = {cite}, author = {Batur, Zekerya and Başar, Murat and Şener, Nurcan and Uygun, Kamil} }
APA Batur, Z , Başar, M , Şener, N , Uygun, K . (2019). The Examination on Communication and Dissenting Disputes in Different Nationalities' Students. Kastamonu Eğitim Dergisi , 27 (6) , 2781-2794 . DOI: 10.24106/kefdergi.3797
MLA Batur, Z , Başar, M , Şener, N , Uygun, K . "The Examination on Communication and Dissenting Disputes in Different Nationalities' Students". Kastamonu Eğitim Dergisi 27 (2019 ): 2781-2794 <https://dergipark.org.tr/tr/pub/kefdergi/issue/50214/643481>
Chicago Batur, Z , Başar, M , Şener, N , Uygun, K . "The Examination on Communication and Dissenting Disputes in Different Nationalities' Students". Kastamonu Eğitim Dergisi 27 (2019 ): 2781-2794
RIS TY - JOUR T1 - The Examination on Communication and Dissenting Disputes in Different Nationalities' Students AU - Zekerya Batur , Murat Başar , Nurcan Şener , Kamil Uygun Y1 - 2019 PY - 2019 N1 - doi: 10.24106/kefdergi.3797 DO - 10.24106/kefdergi.3797 T2 - Kastamonu Eğitim Dergisi JF - Journal JO - JOR SP - 2781 EP - 2794 VL - 27 IS - 6 SN - -2147-9844 M3 - doi: 10.24106/kefdergi.3797 UR - https://doi.org/10.24106/kefdergi.3797 Y2 - 2019 ER -
EndNote %0 Kastamonu Eğitim Dergisi The Examination on Communication and Dissenting Disputes in Different Nationalities' Students %A Zekerya Batur , Murat Başar , Nurcan Şener , Kamil Uygun %T The Examination on Communication and Dissenting Disputes in Different Nationalities' Students %D 2019 %J Kastamonu Eğitim Dergisi %P -2147-9844 %V 27 %N 6 %R doi: 10.24106/kefdergi.3797 %U 10.24106/kefdergi.3797
ISNAD Batur, Zekerya , Başar, Murat , Şener, Nurcan , Uygun, Kamil . "The Examination on Communication and Dissenting Disputes in Different Nationalities' Students". Kastamonu Eğitim Dergisi 27 / 6 (Kasım 2019): 2781-2794 . https://doi.org/10.24106/kefdergi.3797
AMA Batur Z , Başar M , Şener N , Uygun K . The Examination on Communication and Dissenting Disputes in Different Nationalities' Students. Kastamonu Eğitim Dergisi. 2019; 27(6): 2781-2794.
Vancouver Batur Z , Başar M , Şener N , Uygun K . The Examination on Communication and Dissenting Disputes in Different Nationalities' Students. Kastamonu Eğitim Dergisi. 2019; 27(6): 2794-2781.