Public Service Motivation from the Point of View of Teachers and School Administrators: A Qualitative Study

Yıl 2019, Cilt: 47, 167 - 190, 12.09.2019

İnayet Aydın Nihan Demirkasımoğlu , Özge Erdemli Tuğba Güner Demir

https://doi.org/10.9779/pauefd.466941

Öz

Teachers and school administrators as public servants are people who devote themselves to the education of young people and raise up future generations. Due to their role in the transformation of the society and building of the future for new generations, it is important to what extent they adopt the ideas and motivation of public service. In this study, it is aimed to investigate how teachers and school administrators working in public primary and secondary schools conceptualize public service motivation. The study was designed as qualitative research and the data were collected through interviews with teachers and administrators who worked at public schools for at least five years. Data were analyzed by using NVivo 10 package program and content analysis method.  According to the findings obtained in the study, what participants understand from the concept of “public duty”, why they have chosen to work in the public service, the challenging issues they come face to face with while performing their public service, the reasons which lower their public service motivations and the suggestions in terms of increasing the level of motivation have been explained

Anahtar Kelimeler

Public service, public service motivation, teachers, school administrators

Öğretmen ve Okul Yöneticilerinin Gözünden Kamu Hizmeti Motivasyonu: Nitel Bir Çalışma

Öz

Bir kamu görevlisi olarak öğretmenler ve okul
yöneticileri, yaşamlarını gençlerin eğitimine adamış ve gelecek nesilleri
yetiştiren kişilerdir. Toplumun dönüşümünde ve yeni nesiller için geleceğin
inşasında bizzat rol oynamaları nedenleriyle kamu hizmet ideallerini ve
motivasyonunu ne ölçüde benimsedikleri de önemli görünmektedir. Bu nedenle bu çalışmada kamu ilk ve ortaokullarında
görev yapan öğretmen ve okul yöneticilerinin kamu hizmeti motivasyonunu nasıl
anlamlandırdıklarının incelenmesi amaçlanmıştır. Nitel araştırma yöntemiyle
gerçekleştirilen çalışmada, veriler kamu okullarında en az beş yıl görev yapan
öğretmen ve yöneticilerle yapılan görüşmeler aracılığıyla toplanmıştır. Verilerin
analizi NVivo 10 paket programı kullanılarak ve içerik analizi yöntemiyle
yapılmıştır. Elde edilen bulgulara göre öğretmen ve yöneticilerin “kamu görevi”
kavramından ne anladıkları, kamu hizmetinde çalışmayı neden seçtikleri, kamu
hizmetini yerine getirirken zorlandıkları hususlar ve kamu hizmeti
motivasyonlarını düşüren nedenler açıklanmıştır. Ayrıca öğretmen ve
yöneticilerin gözünden kamu hizmeti motivasyonlarını yükseltmek için sundukları
öneriler incelenmiştir.

Anahtar Kelimeler

Kamu görevi, kamu hizmeti motivasyonu, öğretmen, okul yöneticisi

Kaynakça

• Andersen, L.B., Heinesen, E., & Pedersen, L.H. (2014). How does public service motivation among teachers affect student performance in schools? Journal of Public Administration Research and Theory, 24, 651-671.
• Bozeman, B., & Su, X. (2015). Public service motivation concepts and theory: A critique. Public Administration Review, 75(5), 700–710.
• Brewer, G.A. (2003). Building social capital: Civic attitudes and behavior of public servants. Journal of Public Administration Research and Theory, 13, 5-26.
• Brewer, G.A., & Selden, S.C. (1998). Whistle blowers in the federal civil service: New evidence of the public service ethic. Journal of Public Administration Research and Theory, 8(3), 413-439.
• Bright, L. (2005). Public employees with high levels of public service motivation. Review of Public Personnel Administration, 25(2), 138-154.
• Buelens, M., & Broeck, H.V. (2007). An analysis of differences in work motivation between public and private sector organizations. Public Administration Review, 65-74.
• Camilleri, E. (2007). Antecedents affecting public service motivation. Personnel Review, 36(3), 356–377.
• Choi, Y.J. (2001). A study of public service motivation: The Korean Experience. Ph.D. Dissertation, University of Idaho.
• Creswell, J. (2012). Educational research: Planning, conducting, and evaluating quantitative and qualtative research. Pearson Education: New Jersey.
• Gabris, G.T., & Simo, G. (1995). Public sector motivation as an ındependent variable affecting career decisions. Public Personnel Management, 24(1), 33-51.
• Homberg, F., & McCarthy, D. (2015). A meta-analysis of the relationship between public service motivation and job satisfaction. Public Administration Review, 75(5), 711–722.
• Houston, D.J. (2000). Public-service motivation: A multivariate test. Journal of Public Administration Research Theory, 10(4), 713-727.
• Kim, S., & Vandenabeele, W. (2010). A strategy for building public service motivation research internationally. Public Administration Review, 701-709.
• Lee, G., & Choi, D.L. (2016). Does public service motivation influence the college students’ intention to work in the public sector? Evidence from Korea. Review of Public Personnel Administration, 36(2), 145-163.
• Li, M., & Liu, Y. (2014). Development of public service motivation scale in primary and middle school teachers. China Journal of Health Psychology, 3, 366–368.
• Li, M., & Wang, Z. (2016). Emotional labour strategies as mediators of the relationship between public service motivation and job satisfaction in Chinese Teachers. International Journal of Psychology, 51(3), 177–184.
• Myers, J. (2008). Public service motivation and performance ıncentives: A literature review. Available from http://www.publicservices.ac.uk/wp-content/uploads/publicservicemotivationandperformanceincentives_myersjune2008.pdf.
• OECD. (2016). Education at a Glance 2016 OECD Indicators. Available from http://www.keepeek.com/Digital-Asset-Management/oecd/education/education-at-a-glance-2016_eag-2016-en#.V_JEd_CLQ2w#page2
• Paarlberg, L.E., Perry, J.L., & Hondeghem, A. (2008). From theory to practice: Strategies for applying public service motivation. In Perry, J. L. and Hondeghem, A. (Ed.), Motivation in public management: The call of public service (pp. 268-293). New York: Oxford University Press.
• Patton, M.Q. (2014). Nitel araştırma ve değerlendirme yöntemi. (Translate M. Bütün and S. B. Demir). PegemA: Ankara.
• Perry, J. (1996). Measuring public service motivation: An assessment of construct validity. Journal of Public Administration Research and Theory, 6, 5-22.
• Perry, J., & Wise, L. (1990). The motivational bases of public service. Public Administration Review, 50, 367-373.
• Prysmakova, P. (2013). Public Service Motivation in Europe: Testing Attitudes Toward Work Motives. Working Paper, Florida International University, Virginia.
• Rainey, H.G., & Steinbauer, P. (1999) Galloping Elephants: Developing elements of A Theory of effective government organizations. Journal of Public Administration Research and Theory, 1, 1-32.
• Ritz, A., Brewer, G.A., & Neumann, O. (2016). Public service motivation: A systematic literature review and outlook. Public Administration Review, 76(3), 414–426.
• Schott, C., van Kleef, D.D., & Steen, T. (2015). What does it mean and imply to be public service motivated? American Review of Public Administration, 45(6), 689–707.