Senem Etyemez profile image
Senem Etyemez Asst. Prof. Dr. Hatay Mustafa Kemal University
Publication 1 Review 1
1 Publication
1 Review

Research Fields

Tourism

Institution

Hatay Mustafa Kemal University

Popular Publications

Service failures that cause customer dissatisfaction and service recovery strategies in food and beverage businesses
Authors: Mustafa Aksoy , Senem Etyemez , Nurhayat İflazoğlu
Published: 2023 , Tourism and Recreation
DOI: 10.53601/tourismandrecreation.1373123
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 727

0

1

727

Publications

Service failures that cause customer dissatisfaction and service recovery strategies in food and beverage businesses
Authors: Mustafa Aksoy , Senem Etyemez , Nurhayat İflazoğlu
Published: 2023 , Tourism and Recreation
DOI: 10.53601/tourismandrecreation.1373123
FAVORITE 1 TOTAL DOWNLOAD COUNT 727

1

727

Articles published in
Tourism and Recreation
Tourism and Recreation

Reviews

Nevşehir Hacı Bektaş Veli University Journal of ISS
Nevşehir Hacı Bektaş Veli University Journal of ISS
There are no Crossref cited.
Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods.