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Senem Etyemez
Asst. Prof. Dr.
Hatay Mustafa Kemal University
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Summary
Publications
Peer Review
Research Fields
Tourism
Institution
Hatay Mustafa Kemal University
Popular Publications
Service failures that cause customer dissatisfaction and service recovery strategies in food and beverage businesses
Authors:
Mustafa Aksoy
,
Senem Etyemez
,
Nurhayat İflazoğlu
Published: 2023 ,
Tourism and Recreation
DOI: 10.53601/tourismandrecreation.1373123
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
338
0
CITED
1
FAVORITE
338
TOTAL DOWNLOAD COUNT
Publications
Service failures that cause customer dissatisfaction and service recovery strategies in food and beverage businesses
Authors:
Mustafa Aksoy
,
Senem Etyemez
,
Nurhayat İflazoğlu
Published: 2023 ,
Tourism and Recreation
DOI: 10.53601/tourismandrecreation.1373123
FAVORITE
1
TOTAL DOWNLOAD COUNT
338
1
FAVORITE
338
TOTAL DOWNLOAD COUNT
Articles published in
Tourism and Recreation
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