IoT Farkındalığının Örgütsel Değişime Direnç Üzerinde Yapay Zekâ Kaygısının Aracı Rolü

Abstract

Amaç: Bu çalışmanın amacı, işletmelerde Nesnelerin İnterneti (IoT) farkındalığının örgütsel değişime direnç üzerindeki etkisini incelemek ve bu ilişkide yapay zekâ (YZ) kaygısının olası aracılık rolünü ortaya koymaktır. Yöntem: Araştırma, nicel araştırma yaklaşımı çerçevesinde gerçekleştirilmiştir. Veri toplama sürecinde enerji sektöründe faaliyet gösteren çalışanlardan kolayda örnekleme yöntemiyle 15.11.2024–05.12.2024 tarihleri arasında 427 katılımcıya anket uygulanmıştır. Elde edilen verilerin analizinde SPSS ve AMOS istatistik paket programları kullanılmış ve yapısal eşitlik modellemesi uygulanmıştır. Bulgular: Analiz sonuçları, IoT farkındalığının yapay zekâ kaygısı üzerinde negatif yönlü ve anlamlı bir etkisinin olduğunu göstermektedir (β = -0,23; t = -4,19; p < 0,05). Yapay zekâ kaygısının örgütsel değişime direnç üzerinde pozitif yönlü ve anlamlı bir etkisi olduğu tespit edilmiştir (β = 0,38; t = 6,80; p < 0,05). Ayrıca IoT farkındalığının örgütsel değişime direnç üzerinde negatif yönlü ve anlamlı bir etkisinin bulunduğu belirlenmiştir (β = -0,44; t = -7,94; p < 0,05). Yapılan aracılık analizi sonuçları, IoT farkındalığı ile örgütsel değişime direnç arasındaki ilişkide yapay zekâ kaygısının anlamlı bir aracılık rolü üstlendiğini göstermektedir (IE = -0,08; SBT = -3,33; p < 0,05). Bulgular, IoT farkındalığının örgütsel değişime direnci azalttığını ve bu etkinin aynı zamanda yapay zekâ kaygısının azalmasına katkı sağladığını ortaya koymaktadır. Özgün Katkı: Bu çalışma, IoT farkındalığı, yapay zekâ kaygısı ve örgütsel değişime direnç arasındaki ilişkileri bütüncül bir model çerçevesinde inceleyerek literatüre katkı sunmaktadır. Özellikle yapay zekâ kaygısının aracılık rolünün ortaya konulması, işletmelerin dijital dönüşüm ve IoT teknolojilerinin benimsenmesi süreçlerinde insan faktörünün önemini vurgulayan önemli bulgular sağlamaktadır.

Keywords

• Nesnelerin İnterneti
• Değişime Direnç
• Yapay Zeka
• Yapay Zeka Kaygısı
• Örgütsel Değişim
• Örgütsel Direnç

The Mediating Role of IoT Awareness and Artificial Intelligence Anxiety on Resistance to Organizational Change

Abstract

Purpose: This study aims to examine the relationship between Internet of Things (IoT) awareness and resistance to organizational change in businesses, and to investigate the potential mediating role of artificial intelligence (AI) anxiety in this relationship. Method: The research was conducted using a quantitative research design. Data were collected through a survey administered to 427 participants working in the energy sector between November 15, 2024, and December 5, 2024, using a convenience sampling method. The collected data were analyzed using SPSS and AMOS statistical software, and structural equation modeling was employed. Findings: The results indicate that IoT awareness has a negative and significant effect on AI anxiety (β = -0.23; t = -4.19; p < 0.05). AI anxiety was found to have a positive and significant effect on resistance to organizational change (β = 0.38; t = 6.80; p < 0.05). Additionally, IoT awareness has a negative and significant effect on resistance to organizational change (β = -0.44; t = -7.94; p < 0.05). Mediation analysis revealed that AI anxiety plays a significant mediating role in the relationship between IoT awareness and resistance to organizational change (IE = -0.08; SBT = -3.33; p < 0.05). The findings demonstrate that increasing IoT awareness reduces resistance to organizational change while also contributing to a decrease in AI anxiety. Original Contribution: This study contributes to the literature by examining the relationships among IoT awareness, AI anxiety, and resistance to organizational change within an integrated conceptual framework. By revealing the mediating role of AI anxiety, the study highlights the importance of human and psychological factors in the adoption of IoT technologies and digital transformation processes within organizations.

Keywords

• Internet of Things
• Resistance to Change
• Artificial Intelligence Anxiety
• Organizational Change
• Organizational Resistance

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