Araştırma Makalesi
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Sıfır Atık Yaklaşımının Ortaya Çıkışında Toplam Kalite Yönetiminin Rolü

Yıl 2021, , 763 - 786, 31.12.2021
https://doi.org/10.26745/ahbvuibfd.886089

Öz

Sanayileşme, kentleşme, nüfus ve tüketim artışı gibi faktörlerin etkisiyle dünyadaki atık miktarında dikkat çekici bir artış yaşanmıştır. Çevre sağlığı ve sürdürülebilirlik açısından tehlike oluşturan bu artış, insan sağlığı riske edilmeden atıkların bertaraf edilmesine yönelik atık yönetim stratejilerinin inşa edilmesine zemin hazırlamıştır. Bu stratejilerden biri olan sıfır atık yaklaşımı (SAY); atık miktarının azaltılması amacıyla atığın kaynağında engellenmesi, yeniden kullanılması, geri dönüştürülmesi ve kazanılması süreçlerini temel uygulamalar olarak ön plana çıkarmaktadır. Bu çalışmada, SAY’ın ortaya çıkışında toplam kalite yönetimi (TKY) modelinin de önemli etkilerinin bulunduğu öne sürülmektedir. Buradan hareketle çalışmanın amacı, TKY ile SAY arasındaki bağlantıların ortaya konulması, diğer bir deyişle, bir atık yönetimi stratejisi olarak ortaya çıkan SAY’ın teorik temellerindeki TKY etkisinin açıklanmasıdır. İki yaklaşım arasındaki karşılıklı bağlantılar, TKY’nin “sıfır hata” ve “yalın yönetim” ilkeleri üzerinden incelenmiştir.

Kaynakça

  • Abouelsoud, A. M. (2020). Waste design using experimental design techniques. Journal of Design Science and Applied Arts, 1(1), 116-124.
  • Ackroyd, J., Coulter, B., Phillips, P. S., & Read, A. D. (2003). Business excellence through resource efficiency (Betre): An evaluation of the UKs highest recruiting, facilitated self-help waste minimisation project. Resources, Conservation and Recycling, 38(4), 271-299.
  • Anand, S. (2010). Solid waste management. New Delhi: A Mittal Publications.
  • Antikainen, R., Lazarevic, D., & Seppälä, J. (2018). Circular economy: Origins and future orientations. H. Lehmann (Ed.),. Factor X: Challenges, implementation strategies and examples for a sustainable use of natural resources (pp. 115-130). Cham: Springer.
  • Balcı, A. (2014). Toplam kalite yönetimi ve kamu yönetimi. M. Acar & H. Özgür (Eds.). Çağdaş kamu yönetimi I: Konular, kuramlar, kavramlar (ss. 325-341). Ankara: Nobel Akademik Yayıncılık.
  • Barclay, C. A. (1993). Quality strategy and TQM policies: Empirical evidence. Management International Review, 33, 87-98.
  • Barles, S. (2014). History of waste management and the social and cultural representations of waste. M. Agnoletti & S. N. Serneri (Eds.). The basic environmental history (pp. 199-226). Cham: Springer.
  • Bartolacci, F., Del Gobbo, R., Paolini, A., & Soverchia, M. (2017). Waste management companies towards circular economy: What impacts on production costs?. Environmental Engineering and Management Journal, 16(8), 1789-1796.
  • Bilgili, M. Y. (2020). Katı atık yönetiminde kullanılan bazı kavramlar ve açıklamaları. Avrasya Terim Dergisi, 8(2), 88-97.
  • Connett, P. (2013). The zero waste solution: Untrashing the planet one community at a time. Vermont: Chelsea Green Publishing.
  • Coşkun, S. (2003). Toplam kalite yönetimi ve yönetim teorisi. Amme İdaresi Dergisi, 36(4), 55-68.
  • Crosby, P. B. (1980). Quality is free: The art of making quality certain. New York: A Mentor Book.
  • Curkovic, S., Melnyk, S. A., Handfield, R. B., & Calantone, R. (2000). Investigating the linkage between total quality management and environmentally responsible manufacturing. IEEE Transactions on Engineering Management, 47(4), 444-464.
  • Curran, T. & Williams, I. D. (2012). A zero waste vision for industrial networks in Europe. Journal of Hazardous Materials, 207-208, 3-7.
  • Dahlgaard, J. J., Kristensen, K., & Kanji, G. K. (2002). Fundamentals of total quality management: Process analysis and improvement. London: Taylor & Francis.
  • Deming, W. E. (1982). Quality, productivity and competitive position. Massachusetts: Massachusetts Institute of Technology - Center for Advanced Engineering Study.
  • Dhingra, R., Kress, R., & Upreti, G. (2014). Does lean mean green?. Journal of Cleaner Production, 85, 1-7.
  • Doğan, K. C. (2018). Toplam kalite yönetimi. Y. Mamur Işıkçı & E. Alacadağlı (Eds.). Kamu yönetimi ansiklopedisi (ss. 753-757). Ankara: Astana Yayınları.
  • Drackner, M. (2005). What is waste? To whom? - An anthropological perspective on garbage. Waste Management & Research, 23(3), 175-181.
  • Dües, C. M., Tan, K. H., & Lim, M. (2013). Green as the new lean: How to use lean practices as a catalyst to greening your supply chain. Journal of Cleaner Production, 40, 93-100.
  • Dursun, H. (2004). Kamuda toplam kalite yönetimi (TKY) uygulamasında elde edilen faydalar. Türk İdare Dergisi, (442), 47-75.
  • Ergun, T. (2014). Toplam kalite yönetimi. Ö. Bozkurt, T. Ergun, & S. Sezen (Eds.). Kamu yönetimi sözlüğü (ss. 233-234). Ankara: TODAİE Yayınları.
  • Farish, R. M. (2009). Plants that are green. Engineering & Technology, 4(3), 68-69.
  • Fercoq, A., Lamouri, S., & Carbone, V. (2016). Lean / green integration focused on waste reduction techniques. Journal of Cleaner Production, 137, 567-578.
  • Ferrel, J. (2020). George Washington Carver and Henry Ford: Pioneers of zero waste. Retrieved from (http:// www. zerowaste.org /publications/PIONEERS.PDF), on (31.07.2020).
  • Florida, R. (1996). Lean and green: The move to environmentally conscious manufacturing. California Management Review, 39(1), 80-105.
  • Galeazzo, A., Furlan, A., & Vinelli, A. (2014). Lean and green in action: Interdependencies and performance of pollution prevention projects. Journal of Cleaner Production, 85, 191-200.
  • Goetsch, D. L. & Davis, S. (2014). Quality management for organizational excellence: Introduction to total quality (7th ed.). Essex: Pearson.
  • Gordon, P. J. (2001). Lean and green: Profit for your workplace and the environment. San Francisco: Berrett-Koehler Publishers Inc.
  • Hannon, J., Zaman, A., Rittl, G., Rossi, R., Meireles, S., & Palandi, F. E. D. (2019). Moving toward zero waste cities: A nexus for international zero waste academic collaboration (NIZAC). W. L. Filho & U. Bardi (Eds.). Sustainability on university campuses: Learning, skills building and best practices (pp. 379-414). Cham: Springer Nature.
  • Hoornweg, D., Bhada-Tata, P., & Kennedy, C. (2013). Waste production must peak this century. Nature, (502), 615-617.
  • Julnes, P. L. (2018). Total quality management. A. Farazmand (Ed.). Global encyclopedia of public administration, public policy, and governance (pp. 5963-5969). Cham: Springer.
  • Kamde, S., Ghosh, P. K., & Gupta, M. K. (2019). Development of zero waste management system model for Durg city. International Journal of Applied Engineering Research, 14(13), 3069-3074.
  • Kerdlap, P., Low, J. S. C., & Ramakrishna, S. (2019). Zero waste manufacturing: A framework and review of technology, research, and implementation barriers for enabling a circular economy transition in Singapore. Resources, Conservation & Recycling, (151), doi: 10.1016/j.resconrec.2019.104438.
  • Kirkman, R. & Voulvoulis, N. (2017). The role of public communication in decision making for waste management infrastructure. Journal of Environmental Management, (203), 640-647.
  • Laurenti, R., Moberg, Å., & Stenmarck, Å. (2017). Calculating the pre-consumer waste footprint: A screening study of 10 selected products. Waste Management & Research, 35(1), 65-78.
  • Lehmann, S. (2011). Optimizing urban material flows and waste streams in urban development through principles of zero waste and sustainable consumption. Sustainability, 3, 155-183.
  • Madu, C. N. (1998). Strategic total quality management. C. N. Madu (Ed.). Handbook of total quality management (pp. 165-212). Dordrecht: Springer Science+Business Media.
  • Matias, J. C. O. & Coelho, D. A. (2011). Integrated total quality management: Beyond zero defects theory and towards innovation. Total Quality Management & Business Excellence, 22(8), 891-910.
  • Mauch, C. (2016). Introduction: The call for zero waste. C. Mauch (Ed.). A future without waste? Zero waste in theory and practice (pp. 5-12). Munich: Rachel Carson Center Perspectives.
  • Mesjasz-Lech, A. (2019). Reverse logistics of municipal solid waste - towards zero waste cities. Transportation Research Procedia, 39, 320-332.
  • Milakovich, M. E. (1990). Total quality management for public sector productivity improvement. Public Productivity and Management Review, 14(1), 19-32.
  • Mishra, K., Banerjee, A., Ranga, M. M., Jhariya, M. K., Yadav, D. K., & Raj, A. (2020). Solid waste management scenario in Ambikapur, Surguja, Chhattisgrah: A sustainable approach. A. Raj, M. K. Jhariya, D. K. Yadav, & A. Banerjee (Eds.). Climate change and agroforestry systems: Adoptation and mitigation strategies (pp. 297-336). Ontario-Florida: Apple Academic Press.
  • Morgan, C. & Murgatroyd, S. (1994). Total quality management in the public sector: An international perspective. Buckingham: Open University Press.
  • Murray, R. (1999). Creating wealth from waste. London: Demos.
  • Murray, R. (2002). Zero waste. London: Greenpeace Environmental Trust.
  • Nizar, M., Munir, E., Munawar, E., & Irvan, M. (2018). Implementation of zero waste concept in waste management of Banda Aceh city. Journal of Physics: Conference Series, (1116), 1-12.
  • Nohutçu, A. (2008). Sürdürülebilir kamu yönetimi kalitesi için toplam kalite yönetimi: Sorun alanları, uygulamalar ve Türk kamu yönetimine uyarlanması. A. Balcı, A. Nohutçu, N. K. Öztürk, & B. Coşkun (Eds.). Kamu yönetiminde çağdaş yaklaşımlar: Sorunlar, tartışmalar, çözüm önerileri, modeller, Dünya ve Türkiye yansımaları (ss. 285-316). Ankara: Seçkin Yayıncılık.
  • Oakland, J. S. (2014). Total quality management and operational perspectives: Text with cases (4th ed.). Oxon: Routledge.
  • Palmer, P. (2013). The faux zero waste movement is spreading. Green Social Thought: A Magazine of Synthesis and Regeneration, (62), 44-49.
  • Pauli, G. (1997). Zero emissions: The ultimate goal of cleaner production. Journal of Cleaner Production, 5(1-2), 109-113.
  • Sagnak, M. & Kazancoglu, Y. (2016). Integration of green lean approach with six sigma: An application for flue gas emissions. Journal of Cleaner Production, 127, 112-118.
  • Saran, M. U. & Göçerler, A. (1998). Kamu hizmetlerinde ve İçişleri Bakanlığı’nda toplam kalite yönetimi. Türk İdare Dergisi, (421), 225-282.
  • Snow, W. & Dickinson, J. (2003). Getting there! The road to zero waste, Auckland: Envision New Zealand Ltd.
  • Stahel, W. R. (2016). Circular economy, Nature, (531), 435-438. Tennant-Wood, R. (2013). Going for zero: A comparative critical analysis of zero waste events in Southern New South Wales. Australasian Journal of Environmental Management, 10(1), 46-55.
  • U.S Executive Office of the President (1988). Circular A-132. Washington: Office of Management and Budget Circular.
  • Url (2020). Zero waste definition. Retrieved from (http://zwia.org/zero-waste-definition/), on (28.09.2020).
  • Veleva, V., Bodkin, G., & Todorova, S. (2017). The need for better measurement and employee engagement to advance a circular economy: Lessons from Biogen’s ‘zero waste’ journey. Journal of Cleaner Production, 154, 517-529.
  • Wachira, M. (2017). Public policy and sustainability: A public policy on waste management. European Journal of Business and Management, 9(6), 130-134.
  • Warner, C., Phillips, P., Santos, A., & Pimenta, B. (2015). Evaluation of zero waste places projects 2009-2010 in England. Proceedings of the Institution of Civil Engineers-Waste and Resource Management, 168(1), 14-25.
  • Wilts, H., Von Gries, N., & Bahn-Walkowiak, B. (2016). From waste management to resource efficiency - the need for policy mixes. Sustainability, 8(7), doi: 10.3390/su8070622.
  • Yong, J. & Wilkinson, A. (2002). The long and winding road: The evolution of quality management. Total Quality Management, 13(1), 101-121.
  • Zaman, A. U. (2014). Identification of key assessment indicators of the zero waste management systems. Ecological Indicators, 36, 682-693.
  • Zaman, A. U. (2015). A comprehensive review of the development of zero waste management: Lessons learned and guidelines. Journal of Cleaner Production, 91, 12-25.

The Role of the Total Quality Management in the Emergence of the Zero Waste Approach

Yıl 2021, , 763 - 786, 31.12.2021
https://doi.org/10.26745/ahbvuibfd.886089

Öz

There has been a remarkable increase in the amount of waste in the world due to factors such as industrialization, urbanization, the growth of population and consumption. This increase, which poses a danger in terms of environmental health and sustainability, has laid the groundwork for the construction of waste management strategies for the disposal of wastes without risking human health. Zero waste approach (ZWA), which is one of these strategies; in order to reduce the amount of waste, it highlights the processes of preventing, reusing, recycling and recovery at the source as basic practices. In this study, it is asserted that the total quality management (TQM) model also has important effects on the emergence of the ZWA. The aim of the study is to reveal the connections between the TQM and the ZWA, in other words, to explain the TQM effect on the theoretical foundations of the ZWA, which emerged as a waste management strategy. The interconnections between the two approaches have been examined through the “zero defects” and “lean management” principles of the TQM.

Kaynakça

  • Abouelsoud, A. M. (2020). Waste design using experimental design techniques. Journal of Design Science and Applied Arts, 1(1), 116-124.
  • Ackroyd, J., Coulter, B., Phillips, P. S., & Read, A. D. (2003). Business excellence through resource efficiency (Betre): An evaluation of the UKs highest recruiting, facilitated self-help waste minimisation project. Resources, Conservation and Recycling, 38(4), 271-299.
  • Anand, S. (2010). Solid waste management. New Delhi: A Mittal Publications.
  • Antikainen, R., Lazarevic, D., & Seppälä, J. (2018). Circular economy: Origins and future orientations. H. Lehmann (Ed.),. Factor X: Challenges, implementation strategies and examples for a sustainable use of natural resources (pp. 115-130). Cham: Springer.
  • Balcı, A. (2014). Toplam kalite yönetimi ve kamu yönetimi. M. Acar & H. Özgür (Eds.). Çağdaş kamu yönetimi I: Konular, kuramlar, kavramlar (ss. 325-341). Ankara: Nobel Akademik Yayıncılık.
  • Barclay, C. A. (1993). Quality strategy and TQM policies: Empirical evidence. Management International Review, 33, 87-98.
  • Barles, S. (2014). History of waste management and the social and cultural representations of waste. M. Agnoletti & S. N. Serneri (Eds.). The basic environmental history (pp. 199-226). Cham: Springer.
  • Bartolacci, F., Del Gobbo, R., Paolini, A., & Soverchia, M. (2017). Waste management companies towards circular economy: What impacts on production costs?. Environmental Engineering and Management Journal, 16(8), 1789-1796.
  • Bilgili, M. Y. (2020). Katı atık yönetiminde kullanılan bazı kavramlar ve açıklamaları. Avrasya Terim Dergisi, 8(2), 88-97.
  • Connett, P. (2013). The zero waste solution: Untrashing the planet one community at a time. Vermont: Chelsea Green Publishing.
  • Coşkun, S. (2003). Toplam kalite yönetimi ve yönetim teorisi. Amme İdaresi Dergisi, 36(4), 55-68.
  • Crosby, P. B. (1980). Quality is free: The art of making quality certain. New York: A Mentor Book.
  • Curkovic, S., Melnyk, S. A., Handfield, R. B., & Calantone, R. (2000). Investigating the linkage between total quality management and environmentally responsible manufacturing. IEEE Transactions on Engineering Management, 47(4), 444-464.
  • Curran, T. & Williams, I. D. (2012). A zero waste vision for industrial networks in Europe. Journal of Hazardous Materials, 207-208, 3-7.
  • Dahlgaard, J. J., Kristensen, K., & Kanji, G. K. (2002). Fundamentals of total quality management: Process analysis and improvement. London: Taylor & Francis.
  • Deming, W. E. (1982). Quality, productivity and competitive position. Massachusetts: Massachusetts Institute of Technology - Center for Advanced Engineering Study.
  • Dhingra, R., Kress, R., & Upreti, G. (2014). Does lean mean green?. Journal of Cleaner Production, 85, 1-7.
  • Doğan, K. C. (2018). Toplam kalite yönetimi. Y. Mamur Işıkçı & E. Alacadağlı (Eds.). Kamu yönetimi ansiklopedisi (ss. 753-757). Ankara: Astana Yayınları.
  • Drackner, M. (2005). What is waste? To whom? - An anthropological perspective on garbage. Waste Management & Research, 23(3), 175-181.
  • Dües, C. M., Tan, K. H., & Lim, M. (2013). Green as the new lean: How to use lean practices as a catalyst to greening your supply chain. Journal of Cleaner Production, 40, 93-100.
  • Dursun, H. (2004). Kamuda toplam kalite yönetimi (TKY) uygulamasında elde edilen faydalar. Türk İdare Dergisi, (442), 47-75.
  • Ergun, T. (2014). Toplam kalite yönetimi. Ö. Bozkurt, T. Ergun, & S. Sezen (Eds.). Kamu yönetimi sözlüğü (ss. 233-234). Ankara: TODAİE Yayınları.
  • Farish, R. M. (2009). Plants that are green. Engineering & Technology, 4(3), 68-69.
  • Fercoq, A., Lamouri, S., & Carbone, V. (2016). Lean / green integration focused on waste reduction techniques. Journal of Cleaner Production, 137, 567-578.
  • Ferrel, J. (2020). George Washington Carver and Henry Ford: Pioneers of zero waste. Retrieved from (http:// www. zerowaste.org /publications/PIONEERS.PDF), on (31.07.2020).
  • Florida, R. (1996). Lean and green: The move to environmentally conscious manufacturing. California Management Review, 39(1), 80-105.
  • Galeazzo, A., Furlan, A., & Vinelli, A. (2014). Lean and green in action: Interdependencies and performance of pollution prevention projects. Journal of Cleaner Production, 85, 191-200.
  • Goetsch, D. L. & Davis, S. (2014). Quality management for organizational excellence: Introduction to total quality (7th ed.). Essex: Pearson.
  • Gordon, P. J. (2001). Lean and green: Profit for your workplace and the environment. San Francisco: Berrett-Koehler Publishers Inc.
  • Hannon, J., Zaman, A., Rittl, G., Rossi, R., Meireles, S., & Palandi, F. E. D. (2019). Moving toward zero waste cities: A nexus for international zero waste academic collaboration (NIZAC). W. L. Filho & U. Bardi (Eds.). Sustainability on university campuses: Learning, skills building and best practices (pp. 379-414). Cham: Springer Nature.
  • Hoornweg, D., Bhada-Tata, P., & Kennedy, C. (2013). Waste production must peak this century. Nature, (502), 615-617.
  • Julnes, P. L. (2018). Total quality management. A. Farazmand (Ed.). Global encyclopedia of public administration, public policy, and governance (pp. 5963-5969). Cham: Springer.
  • Kamde, S., Ghosh, P. K., & Gupta, M. K. (2019). Development of zero waste management system model for Durg city. International Journal of Applied Engineering Research, 14(13), 3069-3074.
  • Kerdlap, P., Low, J. S. C., & Ramakrishna, S. (2019). Zero waste manufacturing: A framework and review of technology, research, and implementation barriers for enabling a circular economy transition in Singapore. Resources, Conservation & Recycling, (151), doi: 10.1016/j.resconrec.2019.104438.
  • Kirkman, R. & Voulvoulis, N. (2017). The role of public communication in decision making for waste management infrastructure. Journal of Environmental Management, (203), 640-647.
  • Laurenti, R., Moberg, Å., & Stenmarck, Å. (2017). Calculating the pre-consumer waste footprint: A screening study of 10 selected products. Waste Management & Research, 35(1), 65-78.
  • Lehmann, S. (2011). Optimizing urban material flows and waste streams in urban development through principles of zero waste and sustainable consumption. Sustainability, 3, 155-183.
  • Madu, C. N. (1998). Strategic total quality management. C. N. Madu (Ed.). Handbook of total quality management (pp. 165-212). Dordrecht: Springer Science+Business Media.
  • Matias, J. C. O. & Coelho, D. A. (2011). Integrated total quality management: Beyond zero defects theory and towards innovation. Total Quality Management & Business Excellence, 22(8), 891-910.
  • Mauch, C. (2016). Introduction: The call for zero waste. C. Mauch (Ed.). A future without waste? Zero waste in theory and practice (pp. 5-12). Munich: Rachel Carson Center Perspectives.
  • Mesjasz-Lech, A. (2019). Reverse logistics of municipal solid waste - towards zero waste cities. Transportation Research Procedia, 39, 320-332.
  • Milakovich, M. E. (1990). Total quality management for public sector productivity improvement. Public Productivity and Management Review, 14(1), 19-32.
  • Mishra, K., Banerjee, A., Ranga, M. M., Jhariya, M. K., Yadav, D. K., & Raj, A. (2020). Solid waste management scenario in Ambikapur, Surguja, Chhattisgrah: A sustainable approach. A. Raj, M. K. Jhariya, D. K. Yadav, & A. Banerjee (Eds.). Climate change and agroforestry systems: Adoptation and mitigation strategies (pp. 297-336). Ontario-Florida: Apple Academic Press.
  • Morgan, C. & Murgatroyd, S. (1994). Total quality management in the public sector: An international perspective. Buckingham: Open University Press.
  • Murray, R. (1999). Creating wealth from waste. London: Demos.
  • Murray, R. (2002). Zero waste. London: Greenpeace Environmental Trust.
  • Nizar, M., Munir, E., Munawar, E., & Irvan, M. (2018). Implementation of zero waste concept in waste management of Banda Aceh city. Journal of Physics: Conference Series, (1116), 1-12.
  • Nohutçu, A. (2008). Sürdürülebilir kamu yönetimi kalitesi için toplam kalite yönetimi: Sorun alanları, uygulamalar ve Türk kamu yönetimine uyarlanması. A. Balcı, A. Nohutçu, N. K. Öztürk, & B. Coşkun (Eds.). Kamu yönetiminde çağdaş yaklaşımlar: Sorunlar, tartışmalar, çözüm önerileri, modeller, Dünya ve Türkiye yansımaları (ss. 285-316). Ankara: Seçkin Yayıncılık.
  • Oakland, J. S. (2014). Total quality management and operational perspectives: Text with cases (4th ed.). Oxon: Routledge.
  • Palmer, P. (2013). The faux zero waste movement is spreading. Green Social Thought: A Magazine of Synthesis and Regeneration, (62), 44-49.
  • Pauli, G. (1997). Zero emissions: The ultimate goal of cleaner production. Journal of Cleaner Production, 5(1-2), 109-113.
  • Sagnak, M. & Kazancoglu, Y. (2016). Integration of green lean approach with six sigma: An application for flue gas emissions. Journal of Cleaner Production, 127, 112-118.
  • Saran, M. U. & Göçerler, A. (1998). Kamu hizmetlerinde ve İçişleri Bakanlığı’nda toplam kalite yönetimi. Türk İdare Dergisi, (421), 225-282.
  • Snow, W. & Dickinson, J. (2003). Getting there! The road to zero waste, Auckland: Envision New Zealand Ltd.
  • Stahel, W. R. (2016). Circular economy, Nature, (531), 435-438. Tennant-Wood, R. (2013). Going for zero: A comparative critical analysis of zero waste events in Southern New South Wales. Australasian Journal of Environmental Management, 10(1), 46-55.
  • U.S Executive Office of the President (1988). Circular A-132. Washington: Office of Management and Budget Circular.
  • Url (2020). Zero waste definition. Retrieved from (http://zwia.org/zero-waste-definition/), on (28.09.2020).
  • Veleva, V., Bodkin, G., & Todorova, S. (2017). The need for better measurement and employee engagement to advance a circular economy: Lessons from Biogen’s ‘zero waste’ journey. Journal of Cleaner Production, 154, 517-529.
  • Wachira, M. (2017). Public policy and sustainability: A public policy on waste management. European Journal of Business and Management, 9(6), 130-134.
  • Warner, C., Phillips, P., Santos, A., & Pimenta, B. (2015). Evaluation of zero waste places projects 2009-2010 in England. Proceedings of the Institution of Civil Engineers-Waste and Resource Management, 168(1), 14-25.
  • Wilts, H., Von Gries, N., & Bahn-Walkowiak, B. (2016). From waste management to resource efficiency - the need for policy mixes. Sustainability, 8(7), doi: 10.3390/su8070622.
  • Yong, J. & Wilkinson, A. (2002). The long and winding road: The evolution of quality management. Total Quality Management, 13(1), 101-121.
  • Zaman, A. U. (2014). Identification of key assessment indicators of the zero waste management systems. Ecological Indicators, 36, 682-693.
  • Zaman, A. U. (2015). A comprehensive review of the development of zero waste management: Lessons learned and guidelines. Journal of Cleaner Production, 91, 12-25.
Toplam 64 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Ana Bölüm
Yazarlar

Muhammed Yunus Bilgili 0000-0002-6062-8858

Çağrı Çolak 0000-0001-5806-9084

Yayımlanma Tarihi 31 Aralık 2021
Yayımlandığı Sayı Yıl 2021

Kaynak Göster

APA Bilgili, M. Y., & Çolak, Ç. (2021). Sıfır Atık Yaklaşımının Ortaya Çıkışında Toplam Kalite Yönetiminin Rolü. Ankara Hacı Bayram Veli Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 23(3), 763-786. https://doi.org/10.26745/ahbvuibfd.886089