DOES WORKING FROM HOME ENHANCE WORKFLOW EXPERIENCE? A STUDY OF DEMOGRAPHIC DIFFERENCES AMONG BANK EMPLOYEES

Öz

The main purpose of this study is to examine the relationship between Work from Home (WFH) and workflow experience with considering demographic differences (gender, age, marital status, tennure, number of children, other family members living together living together). Data obtained from 421 professionalsbank professionals were analyzed using simple linear regression, ANOVA, post hoc comparison tests, and PROCESS Macro analysis methods methods. The results pointed out that WFH had statistically positive and significant effect on workflow experience. Furthermore, no significant demographic differences (except marital status) were found regarding WFH practice. However, there were significant demographic differences (except marital status) regarding workflow experience. One of the remarkable contribution of the study was that demographic differences were important determinants of workflow experience. Another important result of the study was that WFH had a small impact on employees' workflow experiences. Additionally, the suprising surprising finding finding of the study was that demographic factors did not have a moderating role between WFH and workflow experience.

Anahtar Kelimeler

• work from home
• workflow experience
• demografi differences
• e-work life
• bank empleyees

EVDEN ÇALIŞMAK İŞ AKIŞI DENEYİMİNİ ARTIRIR MI? BANKA ÇALIŞANLARI ARASINDA DEMOGRAFİK FARKLILIKLARIN İNCELENMESİ

Öz

Bu çalışmanın temel amacı evden çalışma ile iş akışı deneyimi arasındaki ilişkiyi demografik farklılıkları (cinsiyet, yaş, medeni durum, kıdem, çocuk sayısı, birlikte yaşanan diğer aile üyeleri) dikkate alarak incelemektir. 421 uzman banka çalışanından elde edilen veriler basit doğrusal regresyon, ANOVA, post-hoc karşılaştırma testleri ve Process Makro Analizi yöntemleri kullanılarak analiz edildi. Sonuçlar, evden çalışmanın iş akışı deneyimi üzerinde istatistiksel olarak olumlu ve anlamlı bir etkiye sahip olduğunu gösterdi. Ayrıca, evden çalışma uygulamasına ilişkin anlamlı bir demografik farklılık (medeni durum hariç) bulunmamıştır. Ancak iş akışı deneyimine ilişkin önemli demografik farklılıklar (medeni durum hariç) vardır. Araştırmanın dikkate değer katkılarından biri demografik farklılıkların iş akışı deneyiminin önemli belirleyicileri olmasıdır. Çalışmanın bir diğer önemli sonucu da evden çalışmanın iş akışı deneyimleri üzerinde küçük bir etkisinin olmasıydı. Ayrıca, demografik faktörlerin evden çalışma ile iş akışı deneyimi arasında düzenleyici bir role sahip olmaması çalışmanın sürpriz, şaşırtıcı bulgusudur.

Anahtar Kelimeler

• Evden çalışma
• İş akış deneyimi
• Demografik farklılıklar
• Uzaktan çalışma
• Banka çalışanları

Kaynakça

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